TheWarcraftCivilization
TheWarcraftCivilization
SocialScienceinaVirtualWorld
WilliamSimsBainbridge
TheMITPress
Cambridge,Massachusetts
London,England
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Includesbibliographicalreferencesandindex.
ISBN978-0-262-01370-3(hardcover:alk.paper)ISBN978-0-262-28837-8(retaile-book)1.Computer
games—Socialaspects.2.WorldofWarcraft.3.Sharedvirtualenvironments.4.Virtualreality—Social
aspects.5.Onlineidentities—Socialaspects.I.Title.
GV1469.27.B322010
794.8—dc22
2009021236
10987654321
mailto:special_sales@mitpress.mit.edu
http://lccn.loc.gov/2009021236
Contents
1Entrance1
2Heritage25
3Religion53
4Learning81
5Cooperation111
6Economy139
7Identity169
8Transcendence199
Notes229
Index245
1Entrance
I am Incognita, one of theUndead. I enteredWorld ofWarcraft, also called
Azeroth,intheShadowGravecrypt,deepbeneaththegroundnearDeathknell.
IunderstoodthatthetimewasmidnightonthesixthofMarch2007,butIknew
little ofmyprevious existence.Unlike a newborn child, I could talk, reason,
read,and takecomplexactions,although therewasmuchIneeded to learn. I
had some knowledge but few memories. My skills were terribly
underdeveloped.ItissaidthatHumanswonderwhatwillhappenaftertheydie,
butweUndeadwonderwhathappenedbeforewedied.
ThefirstthingIsawwasthetrash-strewnfloorofthecrypt,lifelessgraylike
the walls. Then the flickering light revealed two tiers of niches where
disorderedbones indicated thatHumanbodieshadonce lain.Eachnichewas
decorated by a grim, carved skull, shaped from the same gray stone as
everything elsewithinmy field of view. In one niche, a stout, oddly shaped
candlekeptvigiloveramoundofdirthintingatthefleshthatoncecoveredthe
bones.Atorchonthewallbehindmemirroredanotheracrosstheshallowpit,
lighting a stone staircase. I ascended, turned left at the landing where more
carvenskullssupportedshallowarches,andascendedagainpastcobwebsand
thedustofages.Thethirdflightofstairsbroughtmetothesurfaceofmynew
world.Gross stonecolumns,with the same skullmotif, framed theexit from
thecryptintoadesolategraveyard.
Waitingformewastheundertaker,whospoke:‘‘Abouttimeyouwokeup.
Wewere ready to tossyou into the firewith theothers,but it looks likeyou
madeit.IamMordo,thecaretakerofthecryptofDeathknell.Andyouarethe
Lich King’s slave no more.’’ Somehow I found myself thinking like an
anthropologist, or perhaps a linguist.Mordo, I hypothesized, came from the
Latinwordfor‘‘dead,’’morsinthenominativeormortisinthegenitive,related
tomorbidusmeaning‘‘deceased.’’Ilookedathisbaredteethandwonderedif
thewordmordere,meaning‘‘tobite,’’wasabetterderivation.Deathbites,does
itnot?TheGermanwordfor‘‘murder’’ isMord.WhowasthisLichKing,of
whomMordospoke?Alich-gateistheplaceinachurchyardwherethecorpse
waitsforburial,andlitchfieldisanoldwordfor‘‘cemetery.’’PerhapstheLich
Kingwas the king of corpses, cognatewith theGermanword for ‘‘corpse,’’
Leiche,Norwegianlik,andDutchlijk.
MordotoldmetospeakwithShadowPriestSarvis,whocouldbefoundat
thebottomofthehill,inadecayedchapel.WhenIenteredthebuilding,Isaw
no religious symbols, and the boardedwindows admitted no daylight. Sarvis
said tome, ‘‘No other race onAzeroth has suffered asmuch as our people,
priest.Tolaughin thefaceofdeathhasbecomesecondnatureforallofus.’’
ThenIrealizedthatI,likeSarvis,wasamemberofthepriestlyclass,although
anuntrainedone.Inoticedhewaswearingredandlavenderrobesandholding
inhisrighthandastafftoppedwithasymbolatthetopvaguelyreminiscentof
across,butwith four rods formingadiamondshapearounda redgem.As I
was admiring his finery, Sarvis explained that our new leader was Lady
Sylvanas,whohadliberatedusfromtheLichKing.‘‘TheDarkLadyguidesus
inourwaragainstthehatedScourgeandtheholdoutsofhumanitywhodogour
everystep.’’
Ithenreceivedmyfirstcombattask,exterminatingtheMindlessOnes,eight
one-armedWretchedZombiesandeightMindlessZombies,whosebrainshad
beenpiercedbyarrows.Thiswasa sad task,because theywereUndead like
me, but lacking full consciousness.When I returned to the blasted chapel to
reportmy success,SarvisgavemeaHallowedScrollwrittenbyDarkCleric
Duesten, the localpriest trainer, tellingme, ‘‘feelblessed thatyourspiritwas
not released to theNether,’’ and suggesting I learn to dealwith the fact that
‘‘the people youonceknew, perhaps even cared for, are no longer!’’When I
presented it toDuesten,hecommented, ‘‘TheHolyLightno longerconcerns
you,thespiritsofyourforefathersarefairytales,andcreaturesfromtheNether
don’twantyou…Thereisonlyonethingyoumustknow:wehavesurvived
throughwill alone. It is faith in ourselves that separates us from others, and
withourpowers,wewillcausegreatchangeinallofAzeroth.’’
Moregrimtasksweregiventome:collectingmagicallyusefulorgansfrom
animalssuchasbatsandwolves,andexterminatingmoreofmybrothersand
sisterswhohadfailedtomakethecompletereturntoconsciousnessafterdeath.
I looted valuable items, which I exchanged for money, and I began to gird
myself with worn pieces of armor taken from those I killed. I learned with
mixedpleasureandrevulsionthatweUndeadcangainsustenancebyeatingthe
corpsesof thoseweslew.AsI interactedwiththeotherUndeadintheruined
village, they gave me advice: ‘‘Embrace the shadows.’’ ‘‘Trust no one.’’
‘‘Beware the living.’’NoviceElreth bestowed a blessing, ‘‘DarkLadywatch
overyou!’’ExecutorArrenaskedthechillingquestion,‘‘Whatwouldyouask
ofDeath?’’(Seefigure1.1.)
Figure1.1
Incognita,anUndeadpriest,atthechurchinDeathknell,betweenShadowPriestSarvisandNovice
Elreth.
The nature ofmy opponents changed fundamentallywhenExecutorArren
assignedmethemissionofkillingtwelveconvertsandinitiatesoftheScarlet
Crusade.Thesewerehealthy,youngHumanswho,unlikeme,hadneverdied.
They stood straight, whereas I hunched over, and they seemed filled with
health.Given these contrasts, itwas easy to hate them. Then I intercepted a
map carried by
,theFirstWar.Thrall succeeded inbecomingaspywithin
theBurningBlade,thencarriedoutquestsinRagefireChasm,bothdirectlyon
Thrall’sorder,andasacovertThralloperativewithin thesect.49Tocomplete
his complex missions in this monster-infested underground dungeon, he of
necessityparticipatedinthreeseparatefive-personincursions,thuscooperating
withadozenothermembersoftheHorde.Aftercompletingeverylastoneof
theassignedtaskswithhonor,hereportedbacktoThrall,andthendisappeared.
IfTarkasisunderdeepcoveronanewseriesofdangerous,secretmissionsfor
Thrall,wemayormaynoteverseehimagain.Thinkingthathewouldstillbe
inthetwentieslevels,wearekeepinganeyeonFrayIsland,aspecialtraining
baseforlevel-30warriorsofftheeastcoastoftheBarrens,incasehegoesthere
forafightingchallengecalledtheAffray.Wefeelsurehewouldgreetuswith
theOrcshoutofvictory:‘‘Lok’tar!’’
2Heritage
IamMaxrohn,aHumanpriest,andthisisthestoryofmypersonalexpedition
from Stormwind City through Stranglethorn to the piratical southern port of
BootyBay.Myjourneyhadseveralpurposes.MostimportantforStormwind,I
was on an extended, multistage quest to find a missing diplomat. The most
recentof a long seriesof informants,Mikhail, thebartender in the innat the
porttownofMenethil,hadtoldmetovoyagetofardistantTheramoreandseek
informationfromCommanderSamaul.Coincidentally,butfarlesssignificantly,
Vincent Hyal inMenethil had askedme to take amessage to his brother in
Theramore. Rather than sail directly fromMenethil, I decided to take a far
moredifficult route.FromBootyBay, I could take a ship forRatchet on the
continent of Kalimdor, and from there, hike south along the coast to my
destination.Onepersonalmotivewastheadventurethatthetropicaljungleof
Stranglethornwouldafford,andanotherwastheopportunityforcollectingnew
kindsofherbs.Myskilledoccupationsareherbalismandalchemy,andexotic
plantscanbeingredientsfortheusefulpotionsIwaslearningtobrew.
On a far more subtle level, I hoped that my journey would deepen my
understanding of the history of the conflicts that grip our world. I was then
struggling to understand how a priest can fulfill the cardinal virtue of
compassion,whennearlyeveryoneseemsbentonmurder, theft,andbetrayal.
Some inspiration had come from visiting two Dwarven archaeological sites,
Ironband’ssmallexcavationsouthofLochModan,andWhelgar’slargerdigin
the hills overlooking the Wetlands. The technically oriented Dwarves were
seeking lost technology that might be useful in today’s conflicts, whereas I
sought wisdom that might explain and thus help reverse the horrible trend
towardviolencethatIseeintheworld.WalkingthelongroadfromStormwind
to Booty Bay lets one observe with one’s own eyes the decline of human
civilization, theencroachmentsbycriminalsandbeasts,andtheconfrontation
between the Alliance and the Horde. But the final leg of the trek, through
Stranglethorn Vale, would be exceedingly dangerous, and could not be
attempteduntilIhadmasteredabouthalfthelevelsofworldlyexperience.
AssoonasIreachedlevel35,whichoccurredwhileIwasbattlingmembers
oftheSyndicateinSofera’sNazeintheAlteracHills,IreturnedtoStormwind
toprepareformyjourney.Thisgreatcityis theoneremainingmetropolisfor
humankind,sincewewereexpelledfromthecapital,Lordaeron,fiveyearsago.
Its spotlessly clean streets, imposing walls, and pleasant shops divided by
canalsintoseveraldistrictsgiveshopethatcivilizationcanriseagain.Toorient
mymindtothepast,IvisitedtheKeepandtheRoyalLibrarythatlieswithin,
readingsuchbooksasTheKaldoreiandtheWellofEternity,TheNewHorde,
andAegwynnandtheDragonHunt.Afterrestingandmeditatinguponthedeep
histories of themany peoples of Azeroth, I was ready for the last logistical
preparations.
I needed to lighten the load Iwould carry andmake room for new herbs,
questitems,andothervaluablesIhopedtofindalongtheway.JohnBurnside
inthecountinghouseoftheTradeDistrictprovidedastorageboxforme,andI
unloadedmanyofmyherbsandpotions.Ihadtoomany,soIputtheoverflow
inanherbbagthatIhadboughtearlier,andleftitwithhimalso.Mynextstop
wasthealchemyshopintheMageQuarter,aparklikeareawithlawnsinstead
ofroads.There,Eldraeith,theElvishherbalismsupplier,greetedme:‘‘Madeby
the finest craftsmen in all of Teldrassil, carried by hand from Kalimdor to
AzerothasasignofthegrowingalliancebetweenthepeopleoftheGreatTree
andthehumansof this land.If thereisanythingyourequire,youhavebut to
ask.’’Ipurchasedanewherb-carryingbagandthankedher.AsIdeparted,she
exclaimedintheElvishmanner,‘‘Maythestarsguideyou!’’
Before embarking on my long journey, I entered the Cathedral of Light.
Havinggained levels sincemy last visit, Iwas allowed to trainwithBrother
Joshua for several more magic spells. I was especially excited to learn the
Levitate spell, which would allow me to float in the air a few feet off the
ground,fallmoregentlyfromanyheight,andcrosswaterwithoutswimming.
Thatcostmeonegoldcoinandeightsilver.ThenIupgradedthreeHolyspells
(Heal, Desperate Prayer, and Resurrection) and two Shadow Magic spells
(MindBlastandShadowWord:Pain)foracombinedcostoffourgoldcoins,
thirty-sevensilver,andfortycopper.Thosewereallveryvaluablespells,andI
hadreliedheavilyonweakerversionsforsometime.InStranglethorn,IknewI
would faceverygreatdangers,andwouldneedeverysupernatural resource I
coulduse.WhenIdeparted,Joshuawishedme,‘‘Safetravel!’’
ImmediatelyoutsidethegatesofStormwindlietherelativelypeacefulfarms
andwoodlands of ElwynnForest.When I reachedGoldshire, the prosperous
town that dominates the region, I took a short detour to Northshire Abbey,
whereIhadfirst trainedfor thepriesthood, tosee if the libraryheldanyrare
historical books. Indeed, I found a copy of Civil War in the Plaguelands,
describing the conflict that led to the independence of the ForsakenUndead
under the leadership of the banshee, Sylvanas Windrunner, and how Prince
ArthaswasonlybarelyabletosavehisliegetheLichKinginhiswaragainst
theNagaandtheBloodElves(seefigure2.1).
Figure2.1
Incognita, lying in a trance on the floor of the throne room in the ruins ofLordaeron,meditating
betweentheroyalemblemandthehugebloodstainthatmarkedtheassassinationofKingTerenasby
hissonArthas,whothenbecametheLichKing.
I then turned southwest and entered the agricultural territory of Westfall,
where many of the farms had just been abandoned to the growing chaos of
bandits and beasts that was encroaching upon civilization. Immediately as I
crossed theborder, Imet apathetic familyof refugeesnamedFurlbrow,who
begged help collecting the last of their belongings and feeding their elderly
horse. I continued down the western road until I reached the town of
Moonbrook,whichhadbeentakenoverbybanditsoftheDefiasBrotherhood.
PriortotheFirstWar,thevastundergroundminesherewerethegreatestsource
ofgold in theworld, so I suppose I shouldnothavebeensurprised that they
would attract vast numbers of thieves and cutthroats. TheDefiasweremuch
weakerthanI,onlylevels
,13through15,soitwaseasytokillthemeventwoat
atime.Aftertakingoutmyangeronthebandits,Iturnedeastandcrossedthe
bridgeintoDuskwood.
I had no time for the long eastward hike to Darkshire, a fair-size Human
settlement, not to mention Lakeshire that lay beyond it in the Redridge
Mountains.TheresidentsofWestfall,Darkshire,andLakeshirewereconstantly
complainingthatStormwindfailedtosendforcestoprotectthem,andbegging
formyhelp.Butmygoallaytothesouth.
MyroutetookmerightpastRavenHillCemetery,alargeandgloomyspace
dominatedbytheLichKing’sScourge,soIentereditinsearchofarareherb
calledgravemoss.Adeep,bluemisthadrolledin,makingitveryhardtoavoid
the Undead creatures that menaced on every side: bone chewers, carrion
recluses,flesheaters,rottedones,skeletalfiends,andskeletalraiders.Ifound
sixsamplesofgravemoss,thenreturnedtothemaineastboundroad,onwhich
IsoonreachedtheforkthatwouldtakemequicklysouthtoStranglethorn.
Shortly after entering the jungle, I met Hemet Nesingwary Jr., who was
leading an expedition to collect samples of wildlife. He said, ‘‘Jolly nice to
makeyouracquaintance,Maxrohn.Haven’tseenapriestaroundthesepartsfor
sometime.’’Hisassistant,BarnilStonepot,thenaskedmetoretrievelostpages
of themanuscript of a historical novel,TheGreenHills of Stranglethorn, by
Nesingwary’s father (see figure 2.2). Two othermembers of theNesingwary
expedition, Ajeck Rouack and S. J. Erlgadin, put me to work collecting
specimens of animals, which I thought would be compatible with seeking
tropicalherbsformyalchemyexperiments.
Figure2.2
HemetNesingwarySr.(ErnestHemingway),big-gamehunterandauthor,withtrophyanimalheads,
athisbasecampinSholazarBasin,Northrend.
Myhopetoaccomplishsomethingofhistoricalsignificancereceivedaboost
whenBrotherNimetz, in a groupof pro-Stormwind rebels, askedme to find
four ancient Troll tablets that would reveal something important about their
ancient legends and thedepravedmagicbasedon them today.He toldme to
seekoneintheruinsofBal’lal,twointheruinsofZul’Kunda,andthefourthin
the Vile Reef, which I knew was near Booty Bay. Given its tortured past,
Stranglethorn contains the ruins of many once flourishing towns and stately
temples:Aboraz,Bal’lal,Balia’mah,Kal’ai,Jubuwal,Mizjah,Tkashi,Ziata’jai,
Zul’Kunda,Zul’Mamwe,andZuuldaia.Itwouldbeanarchaeologist’sparadise,
wereitnotforthearchaicTrollswhoseektokillanywhowouldintrudeupon
thiswreckageoftheirprevioushome.
Initially, theTrolls presented an impenetrable barrier to collecting the four
ancienttablets.AtBal’lal,forexample,Icouldstandonahillandseethetablet
insideastoneenclosure,butfullysixTrollswereguardingit.Atlevel35,Iwas
confidentIcouldvanquishanyoneofthem,butapaircouldkillmeeasily.The
problemwasthat theywerestandingclosetogether,soifIattackedone, then
twoorthreewouldrespond.Ineededeithertogainseverallevelsortogethelp.
Myguildwasbusyinotherregions,soIresolvedtosettleinStranglethornfora
while,untilIwasabletocompletethequestforthefourtablets.
The rebels enlisted me in their struggle against a renegade officer named
ColonelKurzen,whohadsethimselfupwithaprivatearmyasa lordof the
jungle (see figure 2.3).Nimetz felt thatKurzenmight be the victim of Troll
magic, and hoped the ancient tabletswould provide a clue, perhaps even the
detailsof thespells thathadbeenused.Butbefore Icould find theseancient
writings, his comrade Lieutenant Doren asked me to kill ten of Kurzen’s
commandos and six of his magic-wielding headshrinkers. Doren warned, ‘‘I
knowmanyofKurzen’s troopspersonally,andIknowtheyareskilled, loyal,
andcruel.’’ThenDorenassignedmetoenterKurzen’sheadquartersdeepinside
a cavern called the Stockpile, kill ten of his lieutenants, and bring him the
colonel’shead.Ifoundthatthisquestwasfartoodifficultforoneperson,soI
teamed up with an Elf named Tallann, who was a hunter and assisted by a
trainedtiger.Wefoughtvaliantlyandkilledtherequiredsixelitefollowersof
Kurzen,plushis four subchiefs,butwewereunable to reachKurzenhimself
andwereforcedtoretreat.
Figure2.3
ColonelKurzen(basedonKurtzfromJosephConrad’sHeartofDarkness)inhisStranglethornVale
cavernhideout.
Afterthischasteningexperience,myenthusiasmforthewaragainstKurzen
begantowane.Iwasinvitedtojoingroupsthatweregoingafterhishead,butI
did not take advantageof these opportunities. I brooded constantly about the
meaningof itall.EventuallyIfoundall four tabletsforNimetz,killingmany
Trolls in the process. They contained no magic spells that could explain
Kurzen’soddbehavior.Oneappearedtobeacurse,butitfocusednarrowlyon
defendingthetomboftheTrollemperor.Twowerelegends,sofragmentaryit
was impossible tomake sense of them. The otherwas a poem beginning as
follows:
AMoonovertheValeshines
Castingitsglowuponthejungle
WhereproudWarriorsheedthecall
TodefendourNationandsacredgrounds.
Almost as if my mind could not cope with deep philosophical questions,
such as the connection between Kurzen and the Trolls, I found myself
concentratingonsimplematters.Myherbcollectinghadhitanimmediatesnag
when I enteredStranglethorn, becausemy skill ratingwas only 180, and the
placewas thickwithKhadgar’swhisker,which requires185.Aspecialeffort
dodgingtigersandpanthers,whiletakinganyherbIcouldfind,increasedmy
skillstep-by-stepuntilagoldthorn tookmeto185andgavemetheability to
add new species tomy collection.After aweek,my skill had zoomed up to
225. That qualified me for promotion to the next grade of herbalist. I had
startedasanapprentice,becomeajourneyman,andenteredStranglethornasan
expert.Above thatwereonly twomore levels,artisanandmaster. Ihadbeen
giventhenameofFloraSilverwind,anherbalismtrainerinBootyBay,andto
learnfromherIfinallytrekkedtothatsouthernmosttown.
Booty Bay is run by Blackwater Raiders, sometimes dubbed pirates, in
collaboration with the Steamwheedle Cartel, a group of Goblin capitalists. I
tookonvariousoddjobsforthem,wantingtoreachlevel40beforesettingsail
for Ratchet. One especially unpleasant Goblin, named Kebok, hired me to
obtaineighteenTrolltusks,whichheplannedtosellasthemorevaluabletiger
fangs.Atthispoint,IhadkilledsomanyTrollsthatanotherdozenorsodidnot
seemanethicalproblem,butIwasoffendedwhenKebokcomplainedIhadnot
doneagoodenough jobcleaning thegoreoff their tusks. Inamoodmoreof
exhaustionthantriumph,Ireachedmylevelinggoalandwalkedtotheendof
thedocktoawaitthenextship.WhathadIlearnedaboutthehistoryofAzeroth
and our chances for the future? Perhaps a long sea voyagewould giveme a
chancetomeditateonsuchquestions.
ThreeDifferentPasts
The heritage of World of Warcraft can be charted on at least three distinct
planes. First, there is the history within the story, what is widely called the
backstory, the action that has already taken place before the curtain on the
drama rises. Second, there is the literary and cultural heritage, such as the
gamesandworksofliteraturethatprobablyservedasinfluencesanddefinitely
were precursors.1 Some of
,these are mentioned in chapter 1, and others are
mentionedthroughoutthisbook.Third,thereisthehistoryoftherealworldin
whichboththeotherheritageswerecreated,includingeverythingfromthefall
oftheRomanEmpiretotheriseofsocialscience.
Maxrohntellsusalittleofthehistoryofhisownpeople,theHumansliving
inAzeroth. Inchapter1,weheara littlemorefromIncognita.Adecadeago,
several Human kingdoms flourished, with major cities like Lordaeron and
Stormwind. Then, bioweapons released in the Third War depopulated
Lordaeronandtheterritorytotheeast,nowcalledthePlaguelands.Stormwind
appears to be a brilliant center of culture, but it is losing control over the
surroundingdistricts,andthelikelyfutureisareignofcompletechaos.
WewouldliketosympathizewiththeHumans,buttheconflictbetweenthe
so-calledrebelsandColonelKurzen’sarmyistheresultoffailedimperialism
in which Stormwind sought to seize the wealth of the Stranglethorn jungle.
Kurzen was a Human commander, who ceased responding to orders as
Stormwind’s control over the intervening districts weakened. Then a small
groupofmenbrokeawayfromhisarmyinloyaltytoStormwind.Atthispoint,
neither force serves any purpose in defending Human civilization but rather
seeks to dominate a small colonial empire. This history not only erodes
optimismbutalsocommitment,andMaxrohncouldbeforgivenforwondering
whetheranyofthecontendingforceshavejusticeontheirside,versusallbeing
banditsofonesortoranother.2
Many hints suggest the virtual world’s artistic heritage. ‘‘Hemet
Nesingwary’’ is an anagram of the name of themachoAmericanwriter and
hunting enthusiast ErnestHemingway.TheGreenHills of Stranglethorn is a
parodyofHemingway’sbookTheGreenHillsofAfrica.Thenamesoftwoof
hiscompanions,AjeckRouackandS. J.Erlgadin,areanagramsof twoother
authors, JackKerouacandJ.D.Salinger.Noonehasbeenable to figureout
what‘‘BarnilStonepot’’istheanagramof,andthereisalwaysthepossibilityit
isoneofBlizzard’stricksonplayers,notbeingtheanagramofanything.Many
monthslater,MaxrohnwouldmeetHemetNesingwary,Sr.,inNagrand,avery
highlevelzoneinOutland,wheretheseniorNesingwaryisstillhuntingbigger
and bigger game. More recently, he has appeared in Sholazar Basin on the
newly accessible continent of Northrend, leading a large group of animal
hunters.Hemingwaywas something of an enigma, blood-thirsty yet inmany
respects left-wing, and both Kerouac and Salinger could be described as
alienated.
ColonelKurzenisbasedonthecharacterColonelKurtz,playedbyMarlon
Brando, in Apocalypse Now. That movie critiqued American colonialism in
Vietnam and was based on Joseph Conrad’s novella Heart of Darkness,
critiquingEuropean colonialism inAfrica, inwhich the characterwas called
simply Kurtz. Maxrohn remarked upon the Dwarves’ fascination with
archaeology,whichdigsbeneath the surface touncover truths aboutourown
origins. The metaphor suggests that digging beneath the surface of Azeroth
revealsimportanttruthsaboutAmerica.
Thenotionthatotherworldsmightcontaincivilizationsthathadfallenfrom
their heightwas proclaimed a century ago byAmerican astronomer Percival
Lowell,whoclaimedhesawstraightlinesonthesurfaceofMarsandbelieved
they were canals dug millennia ago by a now dying civilization.3 The first
significantAmerican science fictionwriter, EdgarRiceBurroughs, based his
Barsoom novels on Lowell’s notions, beginning with A Princess of Mars,
writtenin1911.4HisnovelsestablishedagenrethatincludesFlashGordonand
StarWars, and set high standards for invented cultures. Burroughs imagined
that the planetMarswas home to several humanoid races of different colors
andspecies,strugglingtoholdtheirterritoriesincompetitionwithoneanother
in the aftermath of the decline of a great civilization. This is exactly the
premiseofWorldofWarcraft,inwhichAzerothisoftendescribedasaplanet.
Onedifference,however,isthatthefictionalMartianenvironmentisdyingof
naturalcauses,chieflythegraduallossofatmosphereintoouterspace,offsetat
great effort by technology including atmosphere-generating factories. In
contrast, the damage to many zones in WoW is caused by technology and
economic exploitation.Remarkably, one of theBarsoombooks,Chessmenof
Mars, actually includes the rules of a playable game representing a battle
betweentwooftheMartianraces,foreshadowingWoW’scompetitionbetween
theHordeandtheAlliance.
A very large number ofWoWquests concern environmental pollution and
resourcedegradation,expressingthevaluesoftheenvironmentalistmovement.
InFelwood,bearshavebecomesocorruptedthattheirhidesloughsoffingreat
patches.AgentsoftheEmeraldCircleoftheNightElvesenlistmembersofthe
Alliance to document the environmental catastrophe, seek its origins, and
undertake remedial action. For example,Arathandris Silversky toldMaxrohn
that four different plants important in the ecosystem appeared to have been
corrupted:songflowers,windblossoms,whipperroots,andnightdragons.Asan
herbalist,Maxrohnpossessedtheskillsettohelphersubstantiallyinherwork.
ItturnedoutthatagroupofJadefiresatyrs,themselvescorruptedElves,plusa
cult of Jadefire Orcs were intentionally spreading the corruption from a
moonwell filledwithgreenslime.Maxrohnagreed tokill thirtyof thesatyrs,
including their leader,Xavathras,plusnumerouscultistsaround theShrineof
the Deceiver, a front organization of the Shadow Council that had been
responsible for theFirstWar.Someof thewatersofFelwoodare infestedby
‘‘toxichorrors,’’whicharecorruptedwaterelementals.
Severalofmycharactersweredisgustedbytheenvironmentaldegradationin
the Windshear Crag area of Stonetalon. There, a team from the Venture
Companywasclear-cuttingall the trees, leavingavalleyofmudandstumps.
Someofthemevenhadthejobtitle‘‘deforester,’’underscoringtheworldwide
problemofdeforestation.WoW’ssolutionfordeforestationistochopdownthe
deforesters. Along Blackwolf River, Lunette attacked loggers, supervisors, a
robotdeforesternamedXT:9,andanimmenserobotlikevehiclewithacircular
saw in one hand and the strength to rip an entire tree up with the other. In
Zangarmarsh,a littoralregionofOutlandwherelushplantgrowthabounds,a
NightElfexpeditionexaminesthemysteriousdeclineofmanywetlandspecies
anddiscovers that something isdrainingaway thewater.LaurannaThar’well
sends adventurers in search of unidentified plant parts so she can assess the
damage, and Ysiel Windsinger sends them to seek the cause of the water
depletion,which threatens the ecosystem.The termwatercrisis refers to the
depletionofwaterresourcesinaridlands,suchasthestateofCaliforniawhere
BlizzardEntertainmentcreatedWorldofWarcraft.BothMaxrohnandCatullus
sabotaged some of the pumps by which selfish Naga were draining the
wetlands of Zangarmarsh. Whether in its depiction of environmental
destruction or societal disintegration,World ofWarcraft warns that our own
worldisindangerofcatastrophiccollapse.
DeclineandFall
To seek the truth about a society, onemay search inmany sources including
political rhetoric and social science.Onemaywell doubt thewords ofmost
politicians, but
,the most thoughtful of them draw upon their extensive
experience in thepublic sphere tounderstand their society andnotmerely to
flatter their constituents. Among the most remarkable passages of American
political literature, both inspiring and challenging, is this paragraph that
AbrahamLincolnspoketotheWisconsinStateAgriculturalSocietyin1859:
ItissaidanEasternmonarchoncechargedhiswisementoinventhimasentencetobeever
inview,andwhichshouldbetrueandappropriateinalltimesandsituations.Theypresented
himthewords,‘‘Andthis,too,shallpassaway.’’Howmuchitexpresses!Howchasteningin
the hour of pride! How consoling in the depths of affliction! ‘‘And this, too, shall pass
away.’’ And yet, let us hope, it is not quite true. Let us hope, rather, that by the best
cultivationofthephysicalworldbeneathandaroundus,andtheintellectualandmoralworld
withinus,weshallsecureanindividual,social,andpoliticalprosperityandhappiness,whose
course shall be onward and upward, and which, while the earth endures, shall not pass
away.5
Formorethanfifteenhundredyears,literatemembersofWesterncivilization
havebeenawarethatthefalloftheRomanEmpirecastsashadowacrossthe
futureoftheirownsociety.6Itisoftensaidthattheremarkablethingaboutthe
fall of Rome was how long it took to happen, five centuries from the
assassinationofJuliusCaesar.Yet,asWorldofWarcraftexplicitlyremindsus,
modernweaponsofmassdestruction threatenamuchmore rapid collapseof
civilization,ifevertheywerereleased.
WorldWarI,comingatatimewhensocialsciencewasinaperiodofrapid
development, naturally stimulated new ideas about the decline and fall of a
civilization. Among themost influential ideas is in Oswald Spengler’s book
TheDeclineoftheWest.Itpostulatesthateverygreatcivilizationisbasedona
core idea, and dies when the potential of that idea has been exhausted.7
Interestingly, thekey ideawhichSpengler feltdefinedWesterncivilization is
boundlessspace,andtodayonecouldspeculatethattheApollovoyagestothe
Moonwere thehighpoint, afterwhich thedecline fully set in.8Conservative
thinkershaverepeatedlyreturnedtoSpengler’sthesis,notablyJamesBurnham
inhis1964book,SuicideoftheWest,andPatrickBuchananinhis2002book,
The Death of the West.9 They might well quote the sign at the entrance to
Deadman’s Crossing in World of Warcraft, which in turn quotes Dante’s
Inferno:‘‘Abandonhope,allyewhoenterhere.’’
Tomymind,themostinterestingtheoryofthefallofcivilizationsisamore
sophisticateddevelopmentofSpengler’s ideas,propoundedby the founderof
thesociologydepartmentatHarvardUniversity,PitirimA.Sorokin.ARussian
who served in the provisional government after his country’s ignominious
withdrawal from World War I, Sorokin was condemned to death by the
Bolshevists, but luckily was exiled instead. The three thousand pages of his
SocialandCulturalDynamicsarguethatacivilizationmaybetoocomplexto
be based on a single idea, but does arise out of violent chaos with a set of
fanaticallyheldbeliefsthatjustifieswhateverleadershipstructureitpossesses,
andorganizesvigorousactivitytobuildagreatworldpower.10
For the first few generations, Sorokin argued, a civilization is largely
‘‘ideational,’’consideringrealitytobeessentiallyspiritualratherthanmaterial,
and basing loyalty on faith.As the years pass and the successful civilization
consolidatesitsgains,itbeginstodeemphasizefanaticisminfavorofcomfort.
Faith fades and the culture becomes ‘‘sensate,’’ believing that reality is
whatever the human sense organs perceive. It may become hedonistic,
commercial, and secular. Sorokin said that Rome collapsed when it became
highlysensate.Thenew,Christiancivilizationthataroseonitswreckagebegan
with an ideational culture, then evolved into its present condition, which is
sensate.SorokindidnotsaythatWesterncivilizationisabouttofall,althougha
collapseasdevastatingasthatsufferedbyancientRomeisalwaysapossibility
for an advanced sensate society suchasours.Rather, he asserted thatweare
enteringamajortransitionperiodthat isboundtobegrim,cruel,bloody,and
painful.Inacenturyortwo,Westerncivilizationmaypasssuccessfullythrough
thatgauntletandregainitsconfidenceandpower.
Applied to the first decade of the twenty-first century, Sorokin’s model
wouldnotethattheWestandIslamaretwocompetingcivilizationsthatarein
different points in the ideational-sensate cycle. While Western Europe
languished in theDarkAges, Islam rose toheightsof civilization,mellowed,
andbegantodeclinewhenEuropewasstillrisingfromitsrenaissance.Now,he
would say, theWest is declining, just when Islammay be poised for a new
upsurge.IfSorokinwerearoundtoday,hewouldbeacontroversialfigure.He
wouldbetellingusthatIslamicfundamentalismwasnotsomesmall, terrorist
aberration,buttheverybirthofanewcivilization,firedupwithfaithandready
forconquest.Modernscholars,suchasMansoorMoaddel,woulddisagreewith
Sorokin, noting that Islam possesses a modernist movement as well as
fundamentalism.11Whether history proves Sorokin right or wrong, his ideas
illuminateissuesnotonlyintherealworldbutalsoinWorldofWarcraft.
TheAllianceandtheHordearetwocompetingcivilizations,temporarilyina
trucewitheachother,yetcontendingfordominance.Theyarelockedinwhat
political scientist Samuel P. Huntington called a ‘‘clash of civilizations’’—a
competition for power, land, and other resources—drawing their sense of
identity from different cultural and religious traditions.12 AsChristieGolden
reportsinhernovelRiseoftheHorde,onlytwogenerationsagotheOrcswere
a tribal society that had never been part of a civilization.13 Malignant
supernaturalintervention,orleaderswhoriskedconspiringwithmagicalforces,
forgedthetribestogetherandimpelledthemtoinvadetheworldofElvesand
Humans. Reading Golden’s book from the standpoint of a cultural
anthropologist, onenotes that theoriginal tribeswere endogamous—theydid
not intermarry across tribes—so the process of unification was bound to be
difficult. But this is one reading of anthropology in general: the history of
humanity is the difficult struggle to create ever larger social groups, starting
withthewanderinghunter-gathererbandofhalfahundredsoulsandbuilding
through kingdoms modeled on the family to modern societies of a hundred
millionormore.14
Violentwar, and the necessity of finding allies, has built theHorde into a
coalitionoffiveraces,havinglittleincommonexcepttheirinterestinopposing
theAllianceandahostoflesserenemies.Tosucceedinthelongrun,according
toSpenglerorSorokin,theHordeneededanideationalcommitmenttooneor
morekeyideas.WhattheircoremightbewassuggestedbyDurotan,fatherof
Thrall:‘‘Youwantustobestrongasapeople,ratherthanasindividualclans,
andwecannotdothatwithoutacodeofhonorthatisinviolable.’’15
TheAlliance,incontrast,representsanassociationofoldersocietiesthatare
farpast their ideationalyouth.Aswesee inchapter3, theNightElves retain
some faith in their ancient culture, but the Humans, Gnomes, Dwarves, and
Draeneiaresensatesocieties.ThecoreoftheAllianceisactuallytheHumans,
who organized
,the opposition against the Horde invasion. Just as ancient
Athens felt itdeservedhegemonyoverGreecebecause ithad led thedefense
againsttheinvadingPersians,theHumansclaimhegemonyovertheAlliance.
However, as explained in Aaron Rosenberg’s novel Tides of Darkness, the
Humankingdomshad great difficulty uniting themselves and seemed to lack
overarchingmoralprinciples.Inchapter3ofthisbook,weseethatthereligion
of the Holy Light has some potential to provide an ideational basis for the
Alliance.AsHuman paladin Turalyon brooded: ‘‘How could theHoly Light
unite all creatures, all souls, when something asmonstrous, as cruel, and as
purelyevilastheorcHordewalkedthisworld?’’16
TheWarcraftTrilogy
The three generations ofWarcraft strategygamesneed to be consideredhere
because they set up the prehistory and the range of cultures of theWarcraft
universe,uponwhichWorldofWarcraftbuilds. In the three fictionaldecades
coveredbythetrilogy,eachgamerepresentsoneofthethreegreatwarsthatled
to the social chaos and cultural fragmentation of the world.17 A chronology
publishedintheencyclopedicbookaboutthetabletopcard-playingversionof
WorldofWarcraftcountsyears,startingwithzero,fromthefirstinfiltrationby
Orcs that led to theoutbreakof theFirstWar inyear1,and itsconclusion in
year4.TheSecondWartookplaceinyear6,andtheThirdWarwasfoughtin
year25.Thepresenttimeisyear30.18
WarcraftIIIistheculminationofthetrilogy,andthepredecessorofWorldof
Warcraft, but it was not rendered obsolete when the massively multiplayer
virtualworldwas launched in2004.Rather, it is ahighlydevelopedandstill
viablestrategygamethathappenstocoveraperiodinthehistoryofitsworld
immediatelybeforetheactionofWorldofWarcraftbegins.
GiventhatitissetjustfiveyearsbeforeWorldofWarcraft,WarcraftIIIsets
up some of the key conditions for itsworld, notably the system of interrace
connectionsthatbecametheAllianceandtheHorde.Ratherthantwofactions,
WarcraftIIIhasfour:theHumanAlliance,theNightElfSentinels,theOrcish
Horde,andtheUndeadScourge.BoththeHumansandtheOrcshavealready
invited other races into their faction. TheAlliance already includesDwarves
and a fewElves, although theElves areHighElves rather thanNightElves.
The Horde already includes Trolls and the Tauren. Thus, combining the
WarcraftIIIAlliancewithSentinels,andtheHordewithsomeoftheScourge,
nearlycompletesthetwofactionsoffourraceswithwhichWorldofWarcraft
begins.
Inthesingle-playerversionofthegame,eachofthefourfactionsmustcarry
out a major military campaign including several quests, some of which are
requiredforprogress,andsomeofwhichareoptional.Thesecampaignsreveal
muchaboutWoW’shistoricalbackground.
The Human campaign starts out normally enough, as the forces of the
Human kingdom of Lordaeron skirmish against Orcs, murlocs, and gnolls.
Thenitrapidlydevolvesintoagrindingconflict,asaplaguespreadingthrough
the food supply transforms living citizens into Undead members of the
Scourge. The plague began in Andorhal, Lordaeron’s agricultural shipping
center,andinWorldofWarcraftthattownhasbecomearuininfestedbyliving
corpsesandskeletons.ThesecondmajormilitaryobjectiveisHearthglen,north
of Andorhal, which is retaken from the Scourge. By the time ofWoW, the
broadercollapseofLordaeronhasleftthisstrongpointinthehandsofaradical
Humancult,theScarletCrusade.
TheleaderoftheHumanarmyisArthas,whoatfirstrespondsrationallyto
threatsbutwhobecomesprogressivelymoredesperate,and,somejudge,even
insane.A key turning point is the conflict with his colleagueUther, and the
namesbutnotthedeedsarereminiscentoftwocharactersinthestoryofKing
Arthur, Arthur himself and his father, Uther Pendragon. The final point of
disputebetweenthemisArthas’splantokillthevillagersinStratholmebefore
they can be subverted by the Scourge, the preemptive murder of a hundred
innocentpeople.TheultimateresultcanbeseeninWoW,whereStratholmeis
thecapitalofScourgeforcesinEasternPlaguelands,andArthashasdefectedto
theScourge,becomingonewiththeLichKing.Oneofthegamemanualseven
employsthelanguageofStarWars tosaythat‘‘Arthashasturnedtothedark
side.’’19
ThenetresultoftheseHumancampaignsisthecompleteruinofLordaeron,
withtheretreatofHumanstoStormwindandthezonesadjacenttoit,andtoa
small area across the Great Sea around Theramore. The territory including
Andorhal andHearthglenbecomes theWesternPlaguelands, and the territory
includingStratholmebecomestheEasternPlaguelands.
The Undead campaign begins with the former Human capital city having
been ravaged by the plague, and Arthas taking command of the Scourge’s
legions and turning in the direction of the High Elf nation of Quel’Thalas,
driving toward the capital, Silvermoon City. Silvanas Windrunner, ranger-
generaloftheHighElves,putupstiffresistance,butthecityisravagedandshe
is captured and transformed into a banshee servant of the Scourge. The
campaigncomestoaclimaxwiththesiegeofthesorcerercity,Dalaran,andthe
summoning of the Scourge leader, Archimonde. In the original version of
WoW,Dalaranhadbecomeinaccessiblebeneathamagicdome—wecouldonly
wonderwhattookplaceinside—andwiththeBurningCrusadeexpansion,half
of Silvermoon had been rebuilt by the Blood Elves. In the Lich King
expansion,Dalaranwasmovedtoorrebuiltintheair,floatingoverNorthrend.
The Orc campaign describes their first months as refugees in Kalimdor,
including theirmutually beneficial pactwith theTauren against the centaurs,
dislodgingHumansfromanumberofcamps,andtheinvasionofAshenvale,a
NightElfzone.Thislastconflictbeginswithamereattempttoobtainlumber
from thesacredElven forestsbutescalates to theassassinationof their forest
demigod,Cenarius.TheOrcseradicateHumansettlementsaroundStonetalon
Peak, but the political situation shifts dramatically, and the Humans become
Thrall’s allies against theWarsong clan of Orcs. The action ends before the
Orcs have fully established themselves in the new territory, but they have a
solid alliance with the Tauren to the west and an uneasy truce with the
relativelysmallremainingHumansettlementtothesouth.
The Night Elf campaign begins with contingents of the Orc and Human
forces inside the Elf territory of Ashenvale. As if expelling them were not
enough of a challenge, Archimonde establishes a foothold for the Burning
Legion,andnearlykillstheElvenleader,TyrandeWhisperwind.Sheescapesto
thewell-protected,sacredMoonglade,andinformsherElvesthatthesleeping
druid,MalfurionStormrage,mustbeawakenedfromhisthousandsofyearsof
magical slumber, to sacrifice himself to defeat theUndead. She is especially
concerned that Archimonde intends to attack the World Tree, which is the
sourceofElvenvitality.ArchimondeattacksanddefeatsHumanandOrcbases,
thereby impelling those races into a de facto alliance with their earlier
opponents,theNightElves.
TheWarcraftIIIexpansion,IIIX,includesacampaigncalled‘‘Legacyofthe
Damned,’’which reintroducesSylvanas,now leaderof thebanshees,whoare
UndeadElvenwomen,andtheschismthatledhergroupofForsakentoleave
,the Scourge and join theHorde. The campaign ‘‘Curse of the Blood Elves’’
concerns the fifth race that joined the Horde in theWorld ofWarcraft: The
BurningCrusade.Thiscampaignalso features theDraenei, the fifth race that
joined the Alliance in thatWoW expansion. Missing as active units are the
Gnomes,but theyprovidedmilitary technology to theHumans inWarcraft II
andmustbeassumedtohavedonethesameagain.
Warcraft IIIX ends with a bonus campaign, describing how the Orcs
completed their takeoverofDurotarunder the leadershipof their charismatic
andwisechief,Thrall.Importantly,itisprogrammedintherole-playingstyle,
rather than strategy-gamestyle, thus formingabridge to thevirtualworld.A
notableepisodeinvolvesattackingafleetofHumanwarships,andaplayerin
WorldofWarcraftcanswimthroughthewreckageofthoseships,provingthat
theOrcsweresuccessful.
QuestsforKnowledgeofthePast
Someday,itwillbepossibleforcharacterscreatedinonevirtualworldtotravel
toanother,forexample,experiencingtheeventsofWarcraftIIIbeforethoseof
World ofWarcraft. Today aWoW character can gain knowledge of the past
chiefly by reading books that can be found all over the older regions of
Azeroth,andbyundertakingqueststhatdealwithhistoryorprehistory.Atthe
Ruins of Eldarath, one quest had Maxrohn taking rubbings of runish
inscriptions,usinganarchaeologist’sdrawingkit.Anothertime,hewassentto
a remote corner of Silithus to collect fragments of clay tablets, so geologist
LarksbanecouldbetterunderstandthepresenceofTwilight’sHammercultists
inthezone.Translation,however,requiredanotherquesttoobtaintheTwilight
Lexicon.
NPCs occasionally impart snatches of historical lore, as when Corithras
MoonragespoketoLunetteaboutherrace’sgreatcatastrophe:‘‘AftertheBattle
ofMountHyjal,wewerewithoutdirection.Nordrassilsmokedfromthefireit
unleashed,andourimmortality—theveryessenceofourbeings!—waslost.It
wasinthistryingtimethattheBetrayerwasfreedfromhisprison,andShan’do
Stormrage disappeared.’’ He explained that Arch Druid Staghelm filled the
leadership gap and inspired other powerful druids to grow a newworld tree,
Teldrassil.Laterheadmitted, ‘‘Without theblessingsofAlexstrasza theLife-
BinderandNozdormu theTimeless,Teldrassil’sgrowthhasnotbeenwithout
flaw.’’Severaldays later,Staghelmhimself toldLunette, ‘‘I fearmyworkon
Teldrassilshallneverbecompleted,andourimmortalityneverrestored.’’
An ironic historical quest,DataRescue, sent Etacarinae intoGnomeregan,
thehigh-techcitythattheGnomeshadbeenforcedtoabandon,insearchoflost
data of great significance. The Gnomes were technologically the most
advanced race,but theirmetropoliswas invadedby the troggs,whowere the
mostprimitivehumanoids.Asexplainedinthe1970sci-fimovieTrog, troggs
are troglodytes or cave dwellers, representing an earlier phase in Human
evolution. Since Gnomeregan was underground, apparently the troggs had
someadvantageinthebattle,soindesperationtheGnomesreleasedradioactive
wastes,which unfortunately failed to kill the brutish troggs but rendered the
city uninhabitable. The quest required Etacarinae to use a series of colored
computer punch cards in reader punchers—white, yellow, blue, and red—
ultimatelytogetaprismaticcardandbringittoMasterMechanicCastpipein
thecityofIronforge.
Thefirstironyhere,ofcourse,isthatcomputercardshavebeenobsoletefor
decades.DevelopedbyHermanHollerithattheverybeginningofthetwentieth
century, they were still in use when I did my quantitative study of science
fiction literature in 1978.20 More properly called Hollerith cards—or IBM
cards,afterthecompanyhefounded—theywerewidepiecesofcardboardwith
eighty columns in which rectangular holes could be punched, in patterns
representing numbers or letters.My science fiction studywas based on data
fromaquestionnaireaskingrespondentstorate125sciencefictionauthors.To
avoid results being distorted by the placement of items, I produced five
versionsofthequestionnairewiththeauthorsinfivedifferentrandomorders.I
entered the data by operating a punch-card machine, which incidentally
deadenedmyhearinguntil Irealizedwhatwashappeningandstartedtowear
earplugs,producingfivedifferentcarddecks,oneforeachorderingofauthors’
names.ThenIwrotemylongestcomputerprogramtothatpointinmycareer,
reorderingfourofthesetstomatchthefifth,andautomaticallyrepunchingthe
dataonnewcards.Finally,Imerelyhadtophysicallycombinethefivesetsof
cardstogetthefulldatasetIanalyzedformybook.Threeyearslater,whenI
bought anApple II personal computer, punch cards had become a historical
curiosity.
The second irony is that the information on the Gnomeregan cards, once
deciphered,turnsouttobequiteunimportant.AsEtacarinaeenteredcardsinto
onereaderafteranother,binarydataappearedonherscreenlikethis:
01001001011001100010000001111001
01101111011101010010000001100011
011000010110111000100000…andsoforth….
Theseareeight-bitbinarynumbers,eachrepresentingonebyteofdata.One
wouldimmediatelyguessthattheyrepresentletters,intheASCIIcodestandard
thatdevelopedintheearly1960s.Itrequiresonlysevenbitsperletter,butthe
leading (leftmost)bit ineachof thesegroups isalwaysazero, soonlyseven
bits are meaningful. Notice also that the sequence 00100000 appears three
times. In binary, this represents the number 32, which stands for a space in
ASCII,and thusdivideswords. Indeed, translatedviaASCII, theabovesays,
‘‘Ifyoucan. . .’’ThefullmessageEtacarinaesawwas‘‘Ifyoucanreadthis,
you’re standing too close.’’Otherdecodablebinarymessages included: ‘‘Tell
yourfriendstoplayWoW.’’‘‘Kissme,I’mgnomish!’’‘‘Help!I’mtrappedina
binarypunchcardfactory!’’WhenEtacarinaetooktheultimate,prismaticcard
to Castpipe, he thanked her profusely and exclaimed, ‘‘Vitally, critically,
immeasurablyimportantdatathatwecouldnotliveanothermomentwithout!’’
Infact,thelastmessagesaid,‘‘Yourlaundry’sreadyforpickup.’’
Several areas and quests go beyond history to natural history and
paleontology. InUn’GoroCrater there are sailed reptiles calledDiemetradon,
similar toDimetrodonexcepthaving twosails rather thanoneon theirbacks,
and boasting six legs. There is also a Tyrant Devilsaur, reminiscent of
tyrannosaurs.Whelgar’sexcavationsiteintheWetlandsisinfestedbyraptors,
and thus reminiscent of two science fantasies of the late twentieth century,
JurassicParkandIndianaJones.21BeforeJurassicPark,theMichaelCrichton
novel and blockbuster movie, the word raptor was not commonly used. In
Latin,thewordmeans‘‘plunderer,’’andinEnglishitmeant‘‘birdofprey.’’But
JurassicPark popularized the velociraptor, the ‘‘swift thief’’ dinosaurwhose
name combines velocity with plundering. Indeed, it looks something like a
runningbirdofprey,anddinosaursarebelievedtoberelativesoftoday’sbirds.
Raptors are widely dispersed inWorld ofWarcraft, for example, living also
acrosstheseaintheBarrensanddownsouthinStranglethornVale.
AversionofIndianaJonescanbefoundincatacombsunderaTrolltemple
complex,theDrakil’jinRuinsinGrizzlyHills,Northrend,lockedinacageand
scheduled for ritual sacrifice. His name, Harrison
,Jones, is of course a
combination of the fictional character’s name and that of Harrison Ford, the
actor who played him in the movies. The player’s character enters the
catacombswhileonaquestcalledItTakesGuts,whichrequirescollectingfive
Canopic jars, the containers formummifiedHuman entrails found in ancient
Egyptiantombs.ThisremindsusthatIndianaJonesbehavesmorelikeatomb
robberthanascientificarchaeologist,and‘‘guts’’referstointestinesratherthan
to courage. Each time a Canopic jar is looted, the spirit of a Troll attacks,
complaining in a Caribbean accent, ‘‘Why ya wanna mess wit me innards,
mon?’’AquestcalledDun-da-Dun-tah!—arenditionofthemusicalthemefrom
the Indiana Jones movies—helps Jones escape from the cage, rescue a fair
maiden, and battle a huge serpent. When he sees this gigantic reptile, he
exclaims,‘‘Aww,notasnake!’’Inthemovies,Joneshadaseveresnakephobia.
HarrisonJonesevenlookslike‘‘Indy,’’competewithhistrademarkfedora(see
figure2.4).
Figure2.4
HarrisonJones(whosenameisacombinationofthoseoftheactorHarrisonFordandacharacterhe
played,IndianaJones),facinghismostdreadedenemy,ahugesnake.
Widespreadbutunconfirmedspeculationsaysthatoneofthereal-lifemodels
forIndianaJoneswasthepaleontologistRoyChapmanAndrews,whoobtained
greatpublicityforhuntingdinosaursintheGobidesertofChinainthe1920s.22
The character in themovies took on various assignments to track down lost
artifactswithmagicalpowers,acommonkindofquest inWoW.Someof the
quests involve seeking information from the past thatmight explainwhy the
worldisexperiencingsuchchaos.Whelgarhimselfseeksfourfragmentsofan
ancienttablet,butistooafraidoftheraptorstokeeplooking.Asheexplains,
‘‘Thetextspeaksofa‘divineplan’anda‘doomedprophecy.’’’
TheMysteryofTime
Allquests inWoWinvolvegoal-directedactionover time,butmanyconcern
thedistantpast,andafewevenseektochangehistory.Historyisabouttime.
Of all the mysteries of life, time is the most mysterious. For example, the
mysteryofindividualidentityseemstobedependentinsomewayupontime.
The ancientGreekphilosopherHeracleitus raised this issuewhenhe saidwe
cannotstepintothesamerivertwice.AlfredKorzybski,thetwentieth-century
philosopherwhofounded theGeneralSemanticsmovement,expressed this in
thenon-AristotelianaxiomthatAdoesnotequalA.23Thiswasarhetoricalway
of saying that the identity of a thing is purely conceptual, because the real
worldisconstantlychanging,evenovershortspansof time.Nothingremains
the same, sonothing is really itself.Wecannot step into the same river even
once.
Oneof the greatest science fiction novels,TheWorldofA¯, byA.E.Van
Vogt, imagines a future society based on principles of General Semantics.24
Thefundamentalaxiomofthisschoolofthoughtisthatourlanguagedeceives
usaboutrealityasmuchasitmakesitpossibleforustothinkaboutreality.A
shortdistanceintothebook,theheroiskilled.Thenwhat?Theheroreappears,
ascharactersdoafterdeathinWorldofWarcraft,andtheadventurecontinues.
There may be several copies of the hero, taking turns in living his life.
Interestingly, the hero’s name is Gosseyn—‘‘go sane,’’ the opposite of ‘‘go
crazy’’—implying that somehow the hero’s apparently bizarre experience of
lifeisactuallynatural.
People die, empires fall, and whole solar systems are engulfed by black
holes. And yet, the physicists tell us that matter and energy can neither be
destroyed nor created, but only reconfigured from one form to another.
Consideraboltof lightning. It flashes inan instant,yeteverysingleelectron
inside ithasexistedsince theverybeginningof theuniverse.Thekey to this
paradox is the fact that every electron is indistinguishable from every other.
They differ only in their relations to one another, notablywhere they are in
spaceandhowtheirpositionischangingovertime.Whatdiesattheendofa
flashoflightningorahumanlifeisastructureofelectronsandprotons,notthe
electronsandprotonsthemselves.Foracentury,biologistsandmedicaldoctors
havephilosophizedthatdeathisthepricewepayforcomplexity,becauseevery
single-celledcreaturealive today,everyparameciumandbacterium,has lived
forabillionyears.25Thesimplest thingsareeternal,whereascomplexthings,
likeourselves,areephemeral.
PhenomenologistAlfredSchützarguedthathumansconceptualizethefuture
asakindofpast,imaginingfutureeventsasiftheyhadalreadyhappened.26He
also suggested that humans may experience multiple realities, largely
distinguished from one another in terms of how we experience the flow of
time.27Thus,itispossibletosaythatthemysteryoftimeismerelyasubsetof
themysteryofconsciousness.Recently,philosophers,cognitivescientists,and
leaders in the field of artificial intelligence—such as Daniel Dennett, Paul
Bloom,andMarvinMinsky—havesuggested that thevery idea thatahuman
has a unified consciousness may be false.28 Our brains are complex
assemblagesofsomewhatautonomousparts,andwearenotawareofhowthey
functionbecausetherewasnoevolutionaryadvantagetobegainedbyhaving
such an awareness. To the extent thatwe are conscious at all, it is a chaotic
swirl of impulses and reactions, not very far advanced over the ‘‘blooming,
buzzingconfusion’’ thatphilosopherandpsychologistWilliamJames thought
describedaninfant’sconsciousness.
Attheextreme,timecouldbenothingbutthehumanwayofarrangingour
memories.However,ifyouthinkbackonepisodesfromyourpastlife,Ibelieve
youwillfindthatyourememberpeople,objects,andlocationsfarclearerthan
the exact time when they occurred. Once, when I was a small boy, I was
digging in thedirtbehindourhouse,andIdiscovereda toyplasticcar. Ihad
never seen itbefore, so itmusthavebeen lostbyprevious inhabitantsofour
home. As an adult, I know that the house was built in 1743—yes, a real
antique!IknowIwasbornin1940,andthiswasmyfirsthome,sothetoywas
lostbyanotherchildnolaterthanthe1930s.Itwasmadeofplastic,somyadult
mindtellsmeitmusthavedatedfromthetwentiethcentury.WhenIdugthecar
up,Iwassurprisedbythekindofplastic,becauseitwasbrownishwithswirls
offaintcolor,whichIcametobelievewasanold-fashionedkindofplastic.In
mymemoryoftheepisode,Iamwearingshortpantsandashirt,andthesunis
warm,soitmusthavebeensummertime.Ineitherrecallnorcandeducewhich
year itwas, although it could not have been later than the summer of 1949,
becausewemovedawayafewmonthsafterthat.However,Iknowthelocation
in space to an accuracy of perhaps one or two yards, because I recall Iwas
facing the kitchen extension of the house,with the living room tomy right.
Unlikedocumentssavedonacomputer,mymemory lacksa timestamp,and
onlyourmostrecentshort-termmemoriesmayreallyhaveadirectconnection
toourperceptionoftime.
Episodicmemoriesarelittlestoriesthattellwho,what,where,andonlyby
implication when. They are narratives that can be communicated from one
person to another.29 Indeed, the human mind functions largely in terms of
narratives,inwhichaprotagonist(suchasyourself)seekstoachieveagoalthat
requiresovercomingchallenges,oftenwith theaidofotherpeople.Thus,
,the
quests in World of Warcraft are models of human action. Among the great
frustrationsoflifeareincompletelinesofaction,likequeststhatremaininthe
WoW quest log week in and week out, without being completed. My
grandfather lived his early teenage years during the early 1880s in a cottage
highonaRhodeIslandhill,overlooking thesea.His familymovedaway,he
completed medical school, the years passed, and finally in 1911, he was
engagedtobemarriedandbroughthisbridebacktothecottageonavoyageof
nostalgia.Askinghertowaitforamoment,heranintothebarnandretrieveda
toyhehadlefttheredecadesbefore.Allthosemanyyears,thedesiretoretrieve
that toy had festered in his own personal quest log, and nowhewas able to
completeit.
CitizenKane, amovie fictionalizing the life of newspaper tycoonWilliam
Randolph Hearst, tells the story of Kane’s life from the perspective of a
journalist trying tounderstandhis lastword, spokenat themomentofdeath:
‘‘Rosebud.’’Thejournalistneverlearnswhattheaudienceseesinthefilm’slast
frames,thatRosebudwasthemostmeaningfulobjectintheprotagonist’searly
life,asledthatrepresentedhislostyouth.Theseoldstoriesarereminiscentofa
WoWquestseriesinwhichCatullusretrievedthepaintingofTirionFordring’s
belovedfamily,whichledtoTirion’sreunionwithhisson,butonlyamoment
afterhissonhadbeenkilled.Tirion’staleofdamnationandredemptionistold
hereinchapter8.
While a good case can be made for the claims that time is a function of
consciousness, and that consciousness is fragmentary, there exist competing
conceptions of time based in classical physics and contemporary information
science.WhenH.G.Wellswrotehis tremendously influential science fiction
novel The Time Machine, in 1895, time was conceptualized as the fourth
dimension.30Today,cosmologicalstringtheoristssuggesttheremightbeeleven
dimensions, notmerely four, themajority of them far stranger than the three
that defineourperceptionof space.But if time is the fourthdimension,why
can’tyousimplytravelalongit?Thisraisesacontradiction:Whenyoutravel
alonga spatialdimension,youconsume time todo it.Whatdoyouconsume
whenyoutravelthroughtime?
Inspired by seventeenth-century philosopher René Descartes, classical
physics was in the habit of graphing any measurable quality in terms of a
dimension, whether or not it really involved a direction in space. Graph the
height of a hundred people against their weight, and you have a two-
dimensionalgraph,inwhichone(height)isoneofthethreespatialdimensions,
and the other (weight) represents the nonspatial dimension ofmass. I like to
joke that we social scientists are richer than the physicists because we have
hundredsofdimensions.
As I mentioned earlier, the main section of my 1978 science fiction
questionnaire consisted of 125 items, each ofwhich asked the respondent to
rate how much he or she liked a particular author on a seven-point scale.
Mathematically,eachofthesescalescanbetreatedasaseparatedimension.For
example,Icouldgraphthe595respondentsintermsofhowmuchtheylikedH.
G.WellsversushowmuchtheylikedJulesVerne.Indeed,thereturnsouttobe
astrongcorrelationbetweenthesetworatings;peoplewholikeWellstendalso
tolikeVerne.So,theauthorpreferencedatagavemefully125dimensions,one
foreachauthor,althoughsomeofthemwere‘‘leaning’’towardeachotherand
thus might be combined. Factor analysis is a method for finding a smaller
numberofdimensionsinwhichthedatacanbegraphedwhileminimizingthe
error.
Mybestfactoranalysisgaveexactlyfourdimensions.Thefirstwasthekind
ofsciencefictionoftencalledhardscience,storiesbasedsolidlyonrealphysics
or other hard sciences, with an emphasis on logic and plausibility, usually
rather optimistic about the ability of technology tomake a better future.The
seconddimensionwaswhatwascalledtheNewWaveatthetime,fictioncloser
tothehumanitiesandsocialsciences,concernedwithpsychologicalconflictsor
literary style, and ratherpessimistic about the futureof technology.The third
dimension was the fantasy cluster, a set of related genres—like
action/adventure, swordand sorcery, andhorror andweird—thatbelieved the
worldwasawashinmagicalforcesandthatsawhopeintheheroicactionsof
individuals rather than in scientific and technological progress. This is the
genreofWorldofWarcraft,butnoteitisadimensionofsciencefictionrather
thanbeingcompletelyunrelatedtoscienceandtechnology.Weseemoreofthis
connectioninchapter3.Thefourthdimensionofsciencefiction,appropriately
enough, turnedout tobe time. Itwas anchoredbyclassicalwriters like Jules
VerneandH.G.Wells.
TwofeaturesofWells’sclassicTheTimeMachinedeserve tobementioned
here.First,thetimetravelerisprimarilyanobserver.Thereisnoevidencethat
his actions taken a few hundred thousand years in the future influence the
worldhe findsa fewmillionyears later,and,except for returning tohisown
time, he does not enter the past. Second, the human society he finds in the
future is fractured into two classes or species.TheEloi,who seem to be the
descendants of the upper classes from our society, are beautiful but stupid,
indolent and passive, whereas the cannibalistic Morlocks maintain the
machines that sustain the society and are presumably descendants of the
working class. The novel, therefore, has elements of sociopolitical allegory,
employing themetaphorof time travel to criticize the social arrangementsof
1895. The novel ends with the death of the last living thing on Earth, thus
drivinghomethequestionofwhetherwetodayhavethepowertosteerhistory
inadifferentdirection.
This is where the other conceptualization of time, based on information
science,enterstheequation.Acomputergoesthroughaseriesofcalculations,
startingwithinputandproducingoutput.Supposeitaddssevennumbers:1+2
+3+4+5+6+7.Theresultwillbe28.Canwerunthisprocessinreverse?
Supposewetoldyouthat28wastheresultofasetofmathematicalinstructions
—an algorithm. Given 28, could you tell us what the input was? No, you
cannot. Perhaps the inputwas 4 × 7.Wrong.Nowwe give you a clue: The
inputconsistedofsevendigits.Perhaps,nowyousay,theinputwas4+4+4+
4+4+4+4.Wrongagain.Nowwegiveyouadifferentclue,sayingtheseven
digits were all different from one another. Perhaps, with some measure of
frustration,yousaytheinputwas7+6+5+4+3+2+1.Yes,wesay,but
youhavethedigitsinthewrongorder.Howcanyoupossiblyguesswhatorder
theywerein?
This is a simple exampleof the informaticswayofdistinguishing thepast
fromthefuture.Thepastimpliesauniquefuture,butthefuturedoesnotimply
auniquepast.Sometimesthisisstatedintermsofthetheoryofentropy,which
bridgesbetweeninformationscienceandphysics.31Entropyisameasureofthe
lossofinformationthattakesplaceovertimeintheuniverseasawhole,which
is equivalent to the idea that differences like those in temperature across
differentregionsofthecosmoseventuallyevenout.
While an individualWoWcharactermay progress upward from level 1 to
level80over time,progress for thevirtualworldasawhole isverydifficult.
,Whenrunningonecharacter,Ioftenneededtorepeataquestalreadycompleted
byanother.TanyaKrzywinskadescribesthistimelessqualityofWoW:
Complicatingbothlinearchronologyandthesenseofbeingintheworldintemporalterms,
some aspects of the game have a rather complex recursive time structure; you may, for
example,havekilledthedragonOnyxia,butyouwillstillfindheraliveinhumanformas
LadyKatrinaPrestorinStormwindKeepatthesideofthehumanboy-King,andencounter
her repeatedly inmultiple visits. In this sense, thegamedoesnot have a consistent linear
chronology;aswithretellingsofmyths,battlesarefoughtoverandoveragain,andinthis
thereisacyclicalorganizationoftime—akindof‘‘eternalrecurrence,’’touseaphrasefrom
Nietzsche.32
However, the world of WoW does change, notably every Tuesday morning
when server maintenance is carried out, in the frequent upgrades when
parametersaretweakedandanewinstancemaybeadded,oratthetwomajor
expansions: The Burning Crusade and Wrath of the Lich King. A visit to
StormwindKeeponDecember21,2008,revealedthatyoungAndruinWrynn
wasno longerking,butaprince,andhestoodbesidehis father,KingVarian
Wrynn,notLadyKatrinaPrestor.Theonlyothernamedcharacterinthethrone
roomwasEmissaryTaluunfromtheExodar,whojoinedtheallianceatthetime
oftheBurningCrusadeexpansioninearly2007.KingVarianWrynnhadbeen
missingforyears,untilhewashedupontheDurotarshoreinlate2008,justin
time to play a key role in the defense of Stormwind when the Lich King
attacked. He had been a victim of amnesia, a catastrophic loss of memory
comparabletoerasureofacomputer’sharddisk,buthewaseventuallyableto
recollectthislostinformation.33
On the evening of Monday, November 10, 2008, after weeks of probing
raids, the LichKing’s forces attacked both Stormwind andOrgrimmar—and
naturally,Ihadcharactersinplacetoobservebothbattles!KingVarianledthe
spiriteddefenseofStormwindfromtheexpansiveharbor,whichhadnotbeen
accessible before that time, whereas the Horde leader, Thrall, suffered a
measure of disgrace and played only a secondary role inwhat followed.On
November 13, invasion ships began leaving Stormwind to attack the Lich
King’sbasesonthepreviouslyinaccessibleNorthrendcontinent,andzeppelins
beganfloodingfromOrgrimmartodothesame.Oneofmylevel-70characters
joinednearlyahundredothermembersofhisguildinassaultingNorthrendasa
spearhead battalion. Thus, historical shifts can happen inWorld ofWarcraft,
despitethetechnicaldifficultiestheycanposeforagame-worldthatconstantly
welcomesnewplayers,andthatcannotpossiblychangeinresponsetoalltheir
individualactions.
Atthebeginningof2006,WoWaddedthefirstofaseriesofworldevents,
episodesthatrequiregreateffortfromplayersbutleadtoasubstantialchange
intheworld.ThiswastheopeningoftheGatesofAhn’Qirajinthehigh-level
Silithus zone, which was accomplished separately on each realm (server)
through extensive quests and attacks against the insect Silithids.34 Another
exampleistheadditionoftheQuel’DanasSunwellIslebetweenthetwomajor
expansions,onwhich theShatteredSunOffensive slowlymade realprogress
againstthelegionsofKael’thas.Morerecently,severallocal-itiesinNorthrend
aredesigned to change as the result of just one individual player’s actions—
although other players will not see the changes until they themselves have
made themhappen.For example,when firstvisited, theShadowVault in the
top-level Icecrown zone is held by the Scourge, but completing a series of
questscapturesitfortheinvasionforce.
Informationtechnologyhasawayofsurprisingus,justwhenwethoughtwe
hadeverythingfiguredout.Theprincipleofentropymayapplytotheuniverse
as a whole, but it need not apply to small parts. Indeed, inside a computer,
travel backward in time may really be possible. If you back up your data
periodically,youcan‘‘backup’’ in timebymeansofreboot,reset,orrestore.
You cannot save the current state of the universe because you would need
memory storage larger than the universe to contain the information. But in
principleyoucouldpreserve,rewind,andreliveWorldofWarcraft.
TimeTravelQuests
Time travel appears at several points in World of Warcraft. Notably, the
Plaguelandswereaffectedbydislocationsintime.WhenMaxrohnenteredthe
innattheruinsofAndorhal,hefounditinaconditionasdecayedastherestof
the town, except forone roomupstairs thatwasuntouchedby the ravagesof
time.There,hemetChromie,who looked likeacute little femalegnomebut
wasactuallyadragonindisguise,amemberofthebronzedragonflightledby
Nozdormu,theAspectofTime.ShegavehimquestssuchasAMatterofTime
that required luring fifteen temporal parasites through a temporal rift, and
destroyingthem.Sometimes,toomanyofthesehuge,pinkslugswouldattack
him,andwhenhetried torunawaytheyslowedhis timeframetoreducehis
chancesofescape.Anotherofherquests,CountingOutTime,requiredfinding
fivewatches in theruins,all frozenat3o’clock, reminiscentof theclocksof
Hiroshima,thatceasedcountingtimeattheinstantahundredthousandpeople
died. Eventually, Chromie explains, the watches Maxrohn gave her will
naturallyreturnthroughtimedislocationstothepointintimeandspacewhere
hefoundthem.
Toveryadvancedcharacters, around levels72and80,Chromieoffers two
connected Northrend quests, Mystery of the Infinite and Mystery of the
Infinite,Redux.Theybringtogethertwoversionsoftheplayer’scharacterfrom
differentpointsintimetohelpeachotherpenetrateatimestormandlearnthe
identity of the leader of the Infinite Dragonflight, who maliciously seeks to
alter time. The Hourglass of Eternity seems to indicate that it is Nozdormu
himself, but Chromie dismisses this heretical idea immediately, failing to
realize thatonlyhecouldbothknow thenatureofhisown futuredoom,and
strivetochangethepasttoavertit.
Partlyoutofnostalgiaformanylostopportunitiesinthepast,andpartlyto
connect his personal transformation to the broader flow of time, Maxrohn
arranged to reach level 60 in Chromie’s room. Prior to the January 2007
expansion, level 60 was the maximum possible, so it was an important
benchmark.IntheruinsofAndorhal,neartheinn,hedestroyedseveralUndead
minions of theScourge, until hewas very close to leveling.Thenhe lured a
soulless ghoul into Chromie’s room and destroyed it before her very eyes,
beginningwithablastofholyfire.
Chromie implied that those who sought to travel through time to change
historyweremistaken:‘‘Whilethepastissetinitsways,thefutureisalways
changing. The decisions you make in the here and now help guide that
change.’’ However, in another of her quests, the possibility arises that it is
possibletochangethepastbyinfluencingthefuture’sinterpretationofearlier
events.PerhapsthesaddestencounterofMaxrohn’sadventuringwaswhenhe
foundPamelaRedpath,theghostofalittlegirl,lurkingintheblastedruinsof
herhome.Atherrequest,Maxrohnfoundthescatteredremnantsofherdolland
returned it toher.ThenshesenthiminsearchofherauntMarleneanduncle
Carlin,eachofwhominitiatedaquestseries;theseriesintertwinedinthehope
ofsavingPamela’sfather,Joseph
,Redpath,notfromdeath,becauseitistoolate
forthat,butfromcorruptionanddishonorintheBattleofDarrowshire.
AtMarlene’scommand,MaxrohntooktheweddingringofJosephRedpath
to Chromie, who tells him to retrieve the Annals of Darrowshire, which
contains the storyof thebattle.Chromieuses hermagic to addpages to this
book, thereby rewriting history.When Carlin reads these pages, he requires
proof,soMaxrohnmustundertakeotherqueststofindphysicalevidenceinthe
formofrelics.Eventually,hetakesthemtoChromie,whosaysthatifheplaces
therelicsinthetownsquareofruinedDarrowshire,thebattlewillberefought,
leadingtoJosephRedpath’shonorabledeath.Maxrohnfinishedallthesequests
alone, except the last one, which requires five players. After several failed
attemptstoorganizeagroupfortheBattleofDarrowshire,hegaveup,keeping
thequestunattendedinhisquestlogforseveralmonths.
MaxrohnreturnedtothePlaguelandsat level70foronelast try.Heplaced
the relics, stoodback, andprepared to call uponall hishundredsofhoursof
experience to complete this groupquest alone.Gradually, thewarriors of the
battle appeared, including Joseph Redpath, but theywere translucent ghosts,
ratherthanthesolidbodiesonemightexpectfromphysicaltimetravel.Several
timesMaxrohn faltered,buthepreservedRedpathpast thepoint atwhichhe
would have been corrupted, and began to lose onlywhen hewas facing the
finalenemy.Atthelastinstantbeforedefeat,alevel-56femaleDraeneimage
namedSkyanceappearedonthescenequitebyaccidentandassistedMaxrohn,
apparentlyoutofthegoodnessofherheart.Afewmomentslater,hewasable
totellPamelathatherfatherhadbeensaved.Historyhadbeenchanged,ifnot
time. Pamela’s fatherwas still dead, as Pamela herselfwas, but now he had
diedhonorably.
ForCatullus, themost impressive time-travel experience inWoWwas the
rescueofThrall in theCavernsofTimeinstance. Intruders,whoappear tobe
dragons of unknown origin, are trying to change the course of history by
reachingbacksevenyearstothemomentwhenThrallescapedfromDurnholde
Keep, with the help of Taretha. They have kidnapped Taretha, thereby
preventing her from playing her assigned role in history. If Thrall cannot
escape,mostOrcswillremaininHumancaptivity,themodernHordecannotbe
created,andallmajorhistoricaleventswillturnoutdifferently.Becausehewas
amember of theHorde, Catullus naturally has no doubt that Thrallmust be
liberated, so he and four companions enter the Caverns of Time, travel
backwardsevenyears,andenterDurnholdeKeep indisguise.Withdifficulty,
they liberate Thrall and escort him out of the fortress, killingmany enemies
along theway.Rather than rush off to free his fellowOrcs, however, Thrall
ridestoTarrenMillinsearchofTaretha,seekingherinthechurchbutfinding
her captive in the inn. Terrible struggles with her captors eventually free
Taretha,who greetsThrallwith respect and fondness.Once history has been
restored, tragicallyTarethaandThrall loseallmemoryof theevents,andshe
mustreturntoDurnholdeKeeptosufferbeheading.
The mutability of computer time was illustrated by the fact that Catullus
neededtodothisinstancetwice.Thefirsttimewasfullysuccessfulforhimand
three of his companions, but onemember of the group had failed to get the
escort quest from Thrall, and thus did not get credit for the success.
Disappointed,thispersonaskedCatullustohelphertryagain,sotheyrecruited
threeotherpeopleandrepeatedtheeffort,thistimequitefamiliarwithwhatto
dobut thoroughlyexhausted.Thecomputer term instance isused todescribe
thecaverns,becauseseveralcopiesmayexistsimultaneouslyinasinglerealm,
with different teams at different points during this roughly two-hour activity.
Instances,therefore,representseparatetimelines,inwhichsomewhatdifferent
eventsunfold.
I personally found theCaverns ofTime remarkably impressive.The scene
represents about half of one of the most familiar WoW zones, Hillsbrad
Foothills, surroundedby impenetrablemists.Because the time is sevenyears
ago,buildings that I hadcome toknowas ruinswere inmint condition.The
HordetownofTarrenMillisdilapidatedtoday,butwaspristinethen.Disguised
as a Human, Catullus was able to visit the Alliance town of Southshore,
attendingameetingattheinnwherehemetTirionFordringbeforehisdisgrace
andexile,andoverheardthelocalelitediscussweaponsthatmightbeusedin
thecomingwars.Now,ofcourse,thosewarsareover,andtheirimmensecost
inlivescannolongerbeprevented.Thesubjectiveexperienceoftravelingback
in time and seeing earlier days in a well-known place was thoroughly
exhilarating.
The most time-consuming example of time travel is not a quest series or
instancebuttheTheWaroftheAncientstrilogyofWoWnovelsbyRichardA.
Knaak.35Tenthousandyearsago,theunifiedElvencivilizationruledasingle
continent in a vast sea. Queen Azshara and her Highborne elite were not
contenttodrawspiritualenergyfromtheWellofEternitybutfoolishlysought
morepowerbymagically assisting a fallenTitannamedSargeras in entering
the world, accompanied by his Burning Legion. Opposing them were three
heroes of WoW legend: Malfurion Stormrage, his brother Illidan, and the
women they both loved, Tyrande Whisperwind. Because Elves do not age
perceptibly,shestilllivestodayintheTempleoftheMoonintheNightElfcity
Darnassus.
The novel sends three minor characters from the present back in time—
Krasus, Rhonin, and Broxigar—to assistMalfurion in defeating the Burning
Legion,butatthecostofacataclysmthatsplitthecontinentapart.Itissaidthat
North America is drifting away from Europe at roughly the speed that a
person’s fingernails grow, due to the continental drift on Earth discovered a
centuryagobyAlfredWegener,36but theseparationof the landon theWoW
planet caused vast sundering of land and peoples in a matter of hours. The
visibleremnanttodayoftheareaaroundtheruinedWellofEternityisthehuge
BayofStormsinthezonenamedafterAzshara,butaswirlingmaelstrominthe
centeroftheoceanbetweenthecontinentalfragmentsprovesthattheforcesof
thewellhavenotdissipatedevenaftertenmillennia.
Historicaleventsdescribedinthetrilogyofnovelsarenotidenticaltothose
given in otherWoW sources, notably the actions of the three time travelers.
There are three plausible explanations. First, the books are historical novels,
andaconventionof that literarygenre is to tell thestoryofhistorical figures
from the perspective of secondary characters who cannot be found in the
historical record. That allows the author to give these characters adventures
beyondthoseexperiencedbytherealhistoricalfigures.
Second, the novels may supersede earlier sources in the process that the
creatorsofserialfictioncallretcon—retroactivecontinuity—thereplacementof
earlierassumptionsbylaterones,inordertoproducethemostappealingrecent
episodes. A famous example of retcon was when Sir Arthur Conan Doyle
broughtSherlockHolmesback from thedead,becausehis readersdemanded
morestories.RobertJ.Sawer’sremarkableshortstory‘‘YouSeeButYouDo
NotObserve’’ suggests thatDoyle’smanipulation of fictional events actually
,the Red Messenger, showing where they had infiltrated our
territorywithagents.Arrenorderedme to leaveDeathknelland take themap
swiftly to Executor Zygand, in Brill, our main Tirisfal settlement. Here I
learned more about the huge conflict in which we Undead found ourselves,
huntedastraitorsbytheforcesoftheLichKing,andinvadedbyHumans,who
resentedthatwehadseizedTirisfalfromthemjustafewyearsbefore.
Repeatedly, I encountered the religious fanatics of the Scarlet Crusade.
Sometimes,aswefought, theywouldshoutatme,butIcouldnotunderstand
theirwords.Onfouroccasions,Ihadthepresenceofmindtowritedownwhat
theysaid:‘‘BurwirshraswirshvarasfaergasSturumekomajisraslandowar
skilde.’’‘‘RasVassildLithtoseynesmajisrasvaleshashgardenothdananovas
eynes.’’‘‘RasgardehamerungnudnudvaleshnothHirburdanabor.’’‘‘Ergin
lo ti danieb nud bur Ras Lithtos eynes vassild nud nud wirsh ras firalaine
wirsh.’’At first, I thought theymightbespeakingSwedish,orsomenorthern
Indo-Europeantongue.Butnow,Iamnotsosure.ItperplexesmethatIcannot
speakwiththeHumans,eventhoughImyselfseemtobethereincarnationof
oneof them.At the time,ageneral truceexistedbetweenourpeopleand the
Humans, but rogue groups like theScarletCrusade refused to recognize it. I
wondered what drove them to annihilate us, and wished I could speak with
themaboutthegrowingtragedyweshared.
InsomeofmyTirisfalassignments,IassistedApothecaryJohann,whowas
tryingtodevelopnewbiologicalweaponstouseagainstourenemies.Ilearned
that the original Plague of Undeath had been used by the Lich King in his
invasionofHuman territory,and Iguessedmyownmetamorphosishadbeen
causedbyit.HavingdeclaredindependencefromtheLichKing’sScourge,we
Forsakenneededourownbioweapontechnology,bothtocounterattackagainst
theScourgeandperhapstodefendourselves if theHumansattackedinforce.
Johannhadmecollect thebloodofdarkhounds,vilemurlocscales,andnight
web spider venom. Once he had brewed his new plague, we tested it on a
capturedDwarf.
ThescopeofmylaborsexpandedagainwhenMagistrateSevrensentmeto
BethorIceshard,ahigh-rankingmageinUndercity,thecapitaloftheForsaken
Undead, hidden beneath the ruins of Lordaeron. I understand thatLordaeron
meanssomethinglike‘‘thelandofthepeacefulpeople,’’or‘‘theplaceofpeace
for people,’’ combining three words from three different languages. But the
ScourgekilledthepeopleintheThirdWar,andwebuiltourmetropolisinthe
sewers beneath it. The access elevators, ironically enough, operate from the
cryptofKingTerenasMenethilII,whohadledtheAllianceagainsttheHorde
intheSecondWar.AsIsteppedhesitantlyintotheelevator,onmyfirstjourney
to theUndercity, Iwas filledwith trepidation, butwas curious to learnmore
about my place as a priest of the Forsaken, a member of the Horde, and a
citizenofavastanddisintegratingworld.
TheGame
Incognita is a character in World of Warcraft (WoW), the most popular
massively multiplayer online role-playing game (MMORPG), created by
BlizzardEntertainment.ByDecember2008,WoWhadelevenmillionplayers
inNorthAmerica,Europe,andAsia.Itisafantasygame,becauseitconcerns
an imaginary world where magic exists and historical events have taken a
unique course. In this, for example, it is different from realistic online battle
games set in WorldWar II or some comparable historical context. WoW is
similarinmanyrespectstoEverQuest,Sony’sfantasyMMORPG.Indeed,itis
solidlyrootedinarichtraditionoffantasystoriesandgames,distinctivechiefly
for its quality and massive size. Thus, WoW cannot be said to be terribly
innovative,butfromthesocial-scientificpointofview,thisisagoodthing.
WorldofWarcraftnotonlyrepresentsbutalsoincludeswithinitselfagreat
culture,onthesurfaceasmodernastheInternetitself,butreachingdowntothe
very origins ofEuropean civilization. It is so complex, and offers players so
muchscopeforaction,thatittranscendsthegamecategorytobecomeavirtual
world.AstheeditorsofaspecialWoWissueofthejournalGamesandCulture
write, ‘‘TheWorld ofWarcraft is a complex world indeed, an extraordinary
mixtureofartanddesign,technologies,economics,thesocialandthecultural.
It is a game, a virtual world, and an online community.’’1 As such, it is a
laboratorywherethesocialandbehavioralsciencescanthriveandcontributeto
information science and technology by supporting innovations in human-
centeredcomputing.
Note the themes in Incognita’s brief narrative. She is lost and seeking to
discoverwho she is andwhat shemust dowithin amysterious environment.
Somewouldsaythisisthefundamentalhumancondition,merelyexaggerated
inhercase.Shelacksunderstandingandskills,soshemustlearn.Shewilldo
so in a world gripped by conflict, where the group she belongs to seeks to
defineheridentityintermsofcompetitionagainstothergroups.Heridentityis
alsodefinedbyreligion,asamemberofonesectinconflictwithanother.She
struggles to think social-scientifically about her environment, and this brief
narrative highlights linguistics, because language is both a marker of group
boundaries and a barrier to communication. She also reasons historically,
laboringtounderstandthepresentasaconsequenceofpastevents.Technology
iscrucially important, in thiscase,biotechnologydevotedto thedevelopment
ofweaponsofmassdestruction.Thevignetteendsassheisabout toenteran
undergroundcitycreatedbyherfactionintheruinsofadefeatedcivilization,
symbolizing both the possibility of rebirth and the ever-present danger of
annihilation.This isanallegoryof the realworld inwhichwe findourselves
today.
WorldofWarcraft isusuallycalledagame,but thiswordhasmultipleand
ambiguousmeanings.An example is the classic 1924 short story ‘‘TheMost
DangerousGame,’’ byRichardConnell,whichhas been adaptedmany times
formovies,radiodrama,andtelevision.2Abig-gamehunter,SangerRainsford,
washes ashore on a remote island ruled byGeneral Zaroff, who also has an
addictiontohunting.Zaroffconfessesthathehadbecomeboredwithhunting
theordinary andnotvery intelligent animals such as capebuffalo and tigers,
and wanted a prey he could match wits with. So he set up the island as a
huntingpreserveforhumans,wherehechasedandkilledlostsailorsluredthere
byfalsenavigationbeacons.RainsfordbecomesZaroff’slatestprey:thehunter
becomesthehunted.OnlybyoutwittingZaroffcanRainsfordavoidbecoming
anotherstuffedheadon the trophywall.Thus, thewordgame in the titlehas
twomeanings:thepreyinahunt,andtheplayinastrategycontest.
In terms of sales over the years, The Sims is the most popular computer
game, and yet by many definitions it is not a game at all. I feel a special
connectiontotheSims,notonlybecausemymiddlenameliterallyisSims,or
becausepeoplemistakenly think ‘‘Sims’’ is a computermoniker I adopted to
expressmy interest in virtualworlds.Rather, I am interested because I have
programmedartificial intelligence computer simulationsofhuman interaction
foraquartercentury,andmydaughtersusedtobeavidplayersofTheSims.It
simulatestheeverydayactivitiesofvirtualpeople,called‘‘Sims,’’ incomplex
but
,upset the entire real universe, preventing humans from discovering
extraterrestrials.37
Third, the presence of the time travelers may have changed history, for
example, making possible the victory of the Burning Legion, which they
themselvesmust thenprevent.Oneof the timetravelers, theElfmagenamed
Krasus—whoalsowasatransmuteddragon—becamedisoriented:‘‘Themage
no longer knew what was a part of the original history and what had been
alteredbyhisinterference.’’38Thismaybehowalltimetravelparadoxesend,
orindeed,allmeditationsaboutthemeaningoftime,withtheconfoundingof
fantasyandreality.
WhenCatullus first entered theCaverns of Time, theCustodian told him,
‘‘Thereareonlytwotruthstobefoundhere:First,thattimeischaotic,always
in flux, and completely malleable[,] and second, perception does not dictate
reality.’’ItisterrifyingtothinkthattheCustodianmaybecorrect.Perhapsthe
universe really is a manifold of possibilities, a Twisting Nether, in which a
chainofrandomeventsgavebirthentirelybychancetointelligentbeingswho
wrongly imagine there is somethingprofoundlymeaningful about their lives.
Wearethechildrenofchaos.Thefactthateverythingisinfluxdoesnotgiveus
thepower to create the futuremerelyby imagining it. Indeed, even themost
vigorous,concertedactionmaybeincapableofmasteringthechaos.
Epilogue:DeclineoftheTrolls
When Papadoc, the Troll priest, first visited the Echo Isles off the southeast
coastofDurotar,hewasdeeplysaddenedbywhathesaw.Theterrainitselfwas
beautiful,dottedwithpalmtrees,aroundwhichtropicalbirdscircled,andeven
thelocaltigersaddedtheirbrownandorangecolorstothescene.Hissadness
camefrombeholding theancient ruins that spreadacross the islands,and the
primitive huts of the barbaric Trolls who inhabit this site of their ancestors’
formerglory.Theravagesoftimehavescatteredthestones,whichwereincised
with hieroglyphs that noone can read today, but here and there an archor a
wallstillstands.Acolossalheadstaresouttosea,oneredeyesuggestingthat
the sculptures may have been brightly painted originally. Stylized malachite
statues of tigers imply that nature may not have changed much, despite the
decline of theTroll civilization.Themodern huts aremadeof tree branches,
raisedabove theground towardoffbugsandrats. Insteadof rebuilding their
ancient town and temple, the lazy inhabitants toy with Voodoo and allow
themselvestobehexedbytheirwitchdoctorchief.Perhapsitwouldbeeasier
totravelbackintimeandpreventthefallofTrollcivilizationthantoconvince
itsprimitivedescendantstobecomecivilized.
3Religion
IamLunetteoftheNightElves,priestesstotheMoongoddess,Elune.Having
reachedthetwentiethlevel,graduatedfromthestartingzonesofmyrace,and
undertakenagreatadventure,Itakethisopportunitytoreflectuponthemany
spiritualblessingsIhavereceivedthroughmyservicetoElune.
While Iamtolerantof theotherpeoplesof theworld, Ipity themfor their
ignorance of Elune. She is, in fact, the only deity, as the other faiths openly
admitthroughthefactthattheycannotnamealivinggod,nordotheyworship
one. To be sure, the primitive Tauren revere their Earth Mother, but she is
merelythesuperstitiouspersonificationoftheEarth’secology,andnotafully
developed deity. I have some respect for the Humans and others oriented
toward theHolyLight, but I pity them for lacking any god or goddess. The
Light has no personality, no will, no awareness. How can one have deep
feelings about an abstraction that itself has no feelings? I have visited the
CathedralofLightintheHumancapitalofStormwind,andIfinditapeaceful
place tomeditate. But it completely lacks sacred symbols, and its light gray
wallsofstonedonotspeaktome.Contrastthatwithourmanyhieroglyphsof
theMoon,thesacredowls,themoonwells,andthestonessculptedwithspirals
thatsymbolizebothEluneandthegreattrees.
Ah, yes, the trees! The greatest of all is Teldrassil, the immense tree that
formstheislandonwhichIwasbornandthatholdsourcapitalcity,Darnassus.
Our architecture blends into the trees and is built in the flowing shapes of
naturalwood.GiantwalkingtreescalledtheAncientProtectorspatrolthemain
roads of Teldrassil. These marvels would not be possible had Elune not
nurtured a close relationship with nature. At the very least, the trees should
prove to any skeptic that Elune actually does exist, not as a belief but as a
reality.TheflagofournationshowsabroadtreereachinguptowardtheMoon,
and theMoonbendingherbowdown toembrace the tree.WeElvesare like
trees ourselves, tall, lean of limb, and connected together spiritually like the
manybranchesofafamilytree.
Ipitymostof allour estrangedkinsmen, theBloodElves.Theyno longer
worshipElune,havingbecomefascinatedbythetechnicalaspectsofmagicand
selfishly using it for their mundane advantage rather than seeking to gain
spiritualinsightsthroughrestrainedpracticeofspells.Aconstantchallengefor
mehasbeentoponderhowtoreunitethesetwotwigsofthesamebranchthat
havegrowninsuchdifferentdirections.WebelongtotheAlliance,andtheyto
the Horde. One result is that we speak different languages, and thus cannot
engage ineconomicexchangewitheachother except through the impersonal
auctionhousesandcannotevensendeachotherwrittenmessages.Unitywill
needtogrowonthespiritualplane.
I recall with great satisfaction that one of my earliest duties as a novice
priestesswastocollectsmallsamplesofholywaterfromallaroundtheisland.
Tenaron Stormgrip toldme, ‘‘Themoonwells hold thewaters of theWell of
Eternity, theancient sourceofmagic thathaswrought somanyhorrorsupon
ourworld.’’HethensentmetothemoonwellnorthofAldrassiltopartiallyfill
a crystal phial (see figure 3.1). This I took to Corithras Moonrage at the
moonwellinDolanaar,whotoldmesomeofthegloomyhistoryofourrace’s
tribulations.Moonrage then gaveme three phials to obtainwater from other
sacredsources:ajadephialforthemoonwellatStarbreezeVillage,tourmaline
for the one near the Pools ofArlithrien, and finally amethyst for theOracle
Glade.WhenIreturnedfromthesebriefquests,heremindedmewehadlong
ago lost direct aid from the supernatural dragons, saying, ‘‘Without the
blessings of Alexstrasza the Life-Binder and Nozdormu the Timeless,
Teldrassil’sgrowthhasnotbeenwithoutflaw.’’Hemixedthewaterstogether,
symbolicoftheunityofourtree-bornelandaswellasmagicallyeffective,and
askedmetotakeafilledvesseltoArchDruidFandralStaghelminDarnassus,
givingmemyfirstopportunitytovisitthecapitalcityoftheNightElves.
Figure3.1
Lunette,apriestessofthemoongoddess,Elune,atamoonwellontheNightElfisland,Teldrassil.
From Darnassus, I voyaged to Darkshore, where I gained my first
experiencesontheKalimdormainland.ThereIcarriedoutquestsfortwoElven
gentlemen I met who were oppressed by tragedy. One was Cerellean
Whiteclaw,whomI foundbroodingby thesideof thedock,asheapparently
had been for a very long time. Originally, of course, Elves were strictly
immortal,buteven todaywe liveas longasmany lifetimesof theephemeral
Humans.Thus,grief israrebut
,lasting.Cerellean’sbeloved,Anaya,hadbeen
killedwhenAmeth’Aranwasdevastatedinthewarsafterthedestructionofthe
WellofEternity.Herspiritstillhauntedtheruinsofthatcitytenthousandyears
later.Hebeggedmetosetherspiritfree.Ifoundherthere,surroundedbythe
ghostsofHighborneElvenwomen,theperfidiousupperclassthatwebanished
from Kalimdor seven thousand years ago, and I focused a barrage of lethal
spellsuponher.
WhenIreturnedtoCerelleanwithherpendant,amiracleoccurred.Herspirit
appeared before us, and the two lovers conversed one final time upon this
planet. Cerellean asked Anaya if she hated him for having me destroy the
specterthatwasherlastlivingform.Shereplied,‘‘Letitnottroubleyourheart,
beloved.Youhavefreedmefromslavery,andforthatIloveyouallthemore.’’
Thenshedepartedthisworld,biddingherlovefarewelluntilheshouldjoinher
inthebeyond.
Theother tragicfigurewasAsterion,amagewhohadbeen imprisonedfor
centuries in a shrine surrounded by moronic sprites and depraved satyrs. I
helpedhimseekthecauseofhisimprisonment,eventuallydiscoveringthatone
ofthesatyrshadfoundtheancientmoonstonesealthattheleadingHighborne
mage,Athrikus,hadusedtobindAsterion.ItookittothesameruinswhereI
had foundAnaya,and theredestroyed it inaholyblue flame.Asterion’s last
words tomewere ‘‘Alreadymy feelings of hopelessnesswill giveway into
thoughtsofvengeance.’’Thus,Ihadusedmyspiritualgiftstoliberatetwomen
whosespiritshadbeentrappedinthepast—onebylove,andtheotherbyhate.
Howmanyofusaresimilarlytheprisonersofgrief,revenge,orguilt?
An especially traumatic episode for me was when two Blood Elves, our
kinsmenbutenemies,killedme.Iwastrekkingalongthemainnorth-southroad
inAshenvale,whenIreceivedamessagethatthezonewasunderattack,butit
didnotsaywhere.Afewminuteslater,whenIwasjustnorthofMaestra’sPost,
wordcame thatherewas theexactpointof attack. I rushed to the sceneand
foundtheyhadassaultedLilandrisMoonriver,alevel-42NightElf.TheBlood
Elvesweretwopaladins,onelevel26,andtheother28,soshewasabletohold
themoff.ButIwasconcernedforhersafety,andimmediatelybeganapplying
mylimitedhealingpowers,hopingher twoattackerswouldsee thefutilityof
whattheyweredoinganddesist.BecauseIhadtakenhersideinthestruggle,I
wasnolongerprotectedbythetrucebetweentheAllianceandtheHorde.Iwas
onlylevel19atthetime,sowhentheyattackedme,theyeasilykilledme.
Iregainedconsciousnessatagraveyard,andmyspiritranbacktomycorpse.
WhenIresurrected,IfoundthatLilandriswasperfectlyallright,andherBlood
Elf attackers had gone. I searched the campus and discovered that they had
killedDelgren,thePurifier,who,likeme,hadbeenonlylevel19andthuseasy
preyforthem.Ididmybesttoresurrecthim,butmypowerswereinsufficient,
so all I could do was weep over his body. Not seeing the two Blood Elf
paladinsaround,Iclimbedtheobservationtower,andspottedthemjustatthat
momentreturning,asiftheyintendedtoattackLilandrisagain!Irushedoverto
theentranceofthemainbuildingandfoundthemconfrontingher,buttheyhad
notyetactuallybeguntheirattack.AsIreachedtheentrance,sodidalevel-24
Draenei paladin, a member of our alliance, so we had the Blood Elves
outnumbered,andtheyslunkaway.TheDraeneicommented,asifheknewthe
ragerisinginmysoul,‘‘They’regarbage.’’
Buthowcouldheknowmyshame?Unlikeme,theDraeneiwasnottortured
bytheriftthatsplitElvesintothetwofactions,NightElvesintheAlliance,and
BloodElvesintheHorde.HecouldnotunderstandIwasprofoundlymortified
by our alienation from our own kin. As the unholy pair left, I made a rude
gesture at one, laughed at the other, and shouted: ‘‘Elves should unite!’’The
first of them yelled in the Orcish language, ‘‘Rega osh’kazil.’’ The second
yelled,‘‘Zugzug.Nogah.’’Ourshameextendedtotheappallingfactwedidnot
even share a language! The Draenei yelled, ‘‘k e k,’’ because the Alliance
believesthistranslatesintoOrcishas‘‘lol’’or‘‘laughoutloud.’’Iratherlamely
said,‘‘kek’’aswell,butinmyheartIresolvedtofindsomewaytohealtherift
betweenthetwofactionsofourrace.
ReligionintheSocialSciences
Among the most sensitive of topics, religion has traditionally been handled
with great care by social scientists. The result has generally been a polite
discussion that preserved mutual respect but failed to make much scientific
progress in understanding the topic. In recent years, however, new
developments in sociology, anthropology, and cognitive science have added
energy as well as unpleasantness to the debate. Here we follow the
controversialprinciplethatthefictionalreligionsinWorldofWarcraftactually
can teachusmuchabout the facts of religion in the realworld.Consider the
followingfourtheories:
SupernaturaltheoryDivinebeingsactuallyexist,andreligionisthe
directresultoftheiractionuponthesoulsofhumanbeings.
SocietaltheoryReligionisareflectionofsociety,functioningtosustain
societalinstitutions,communityunity,andsharedvalues.
ExchangetheoryHumansinteractwithoneanothertogetrewardsand
avoidcosts,basedonsociallyconstructedbeliefs,andwhenavaluable
rewardcannotreadilybeobtained,theywillencourageoneanotherto
believeindivineexchangepartners.
CognitivetheoryThehumanbrainevolvedtofacilitatesocialinteraction
andtodealwithpredatorsorprey,soitnaturallyassumesthatcomplex
phenomenaresultfromtheactionsofawarebeings,incidentallyfavoring
beliefingods.
Thesupernatural theory,ofcourse, is the theory thatbelievers inareligion
applytotheirownfaith.Itdoesnotprecludethepossibilitythatsocialscientific
research can learn something interesting about how church congregations or
religious institutionsoperate, aspurely socialphenomena,but it assumes that
sciencehasnoroleinexplainingreligionorevaluatingtheclaimsoftheirfaith.
ConsidertheremarkablefactthateveryWoWplayerseesmagicalphenomena
practicallyeverydayinAzeroth,andthatmanyofthemhavetheactualpower
to resurrect deceased characters. Thus, while the truth of religious beliefs is
controversialinthesurroundingworld,withinWoWtherecanbenodoubt.
Thesecondtheory,calledeithersocietaltheoryorfunctionaltheory,ismore
ambivalent. This has been the traditional theory in the sociology of religion
sinceÉmileDurkheimpropoundedhisversionofitacenturyago,butusually
indilutedform.1Durkheimhimselfseemed to imply that religiousbeliefsare
alwaysfalsebecauseGodismerelyametaphorforsocietyinhisformulationof
the theory. When a priest says that God prohibits such and such, he really
means that society does, and our only real hope for immortality is the good
memoriesofusthatremaininthemindsofoursurvivors.
However,afterDurkheim’sowndeathin1917,functionalismadaptedtothe
implicit demands of the surrounding society and retreated from the troubling
idea that religious beliefsmight be valuable but false. Thus, it was easy for
many scholars of religion to combine in some way the first two theories,
believing that religious beliefs were true and that the human institutions of
religionservedtheneedsofthesociety.Formanyyears,thiswasthedominant
theory in religious studies,
,which after all was staffed largely by religious
scholars.Inthe1960s,functionalismlostplausibilityinsociology,bothbecause
empirical research failed to give very much support to its assumptions and
becausemanycriticsarguedthatsocietalinstitutionssupportedtheinterestsof
the power elite more than of the society at large. However, functionalism
remainedinfluentialinreligiousstudies,andthefieldbecameratherstagnant.
Thethirdperspective,exchangetheory,becameprominentinsocialscience
in the 1980s, through a series of publications by me, Rodney Stark, and
studentswhorapidlydevelopedtobecomeourpeersandcolleagues.Starkand
I published three books together presenting this perspective, The Future of
Religion,A Theory of Religion, andReligion,Deviance and Social Control.2
Working solo, I published two intensive field studies of radical religious
movements, Satan’s Power and The Endtime Family, plus three conceptual
overviews,TheSociologyofReligiousMovements,Across the SecularAbyss,
andGodfromtheMachine.3Thelastof these,publishedin2006, isbasedon
artificial intelligence computer simulations, almost as if I were creating a
community ofWoWNPCs, thenwatching them develop their own religious
cults.Exchangetheoryisespeciallyrelevantherebecauseitfocusesonsocial,
economic,andcommunicationinteractionslikethosethattakeplaceinWoW.
AsIconceptualizethetheorytoday,itappliesthecomputer-scienceconcept
of ‘‘algorithm’’ to human life. An algorithm is a set of instructions for
achievingagivengoalinafiniteperiodoftime.Whenyoudoalongdivision
by hand, you are following an algorithm. But when you bake a cake, you
follow an algorithm, too, although we traditionally call it a recipe. An
algorithmhasaseriesofstepsthatoftenmustbefollowedinaparticularorder.
Ifyoucooktheeggsfirst,itwillbehardtomixthemwiththeflourandmilk
forthecake;theingredientsmustbemixedbeforebakingratherthanafterward.
One ofRod Stark’s favorite jokes is in a cartoon ofHagar theHorrible that
showstworatherglumVikingsstandingbeforeaflamingtown,asoneangrily
correctstheother:‘‘It’slootthenburn!Lootthenburn!’’That’sanalgorithm.
Inexchangetheory,religionarisesnotfromsupernaturalbeings,norfromthe
needsofsocietyasawhole,butfrominteractionsamongindividuals.Inpursuit
ofdesiredrewards,humansexchangerewardswithotherhumans.Indeed,this
isafundamentalhumanalgorithm:‘‘Wheninneed,seekhelp.’’Togethelp,we
oftenhavetobewillingtogivesomethinginreturn,eithernoworatsometime
inthefuture.
Humans seek many kinds of rewards, some of which cannot readily be
obtainedbyanyloneindividual.Rewardslikefoodorfungetusedupandmust
besoughtagainandagain.Thus,we learn toseekparticular rewards through
exchangeswithparticular other individuals or categoriesof people.Someone
whoisafrequentsourceofrewards,andtowhomwegiverewardsinreturn,is
anexchangepartner.Whenweneeda rewardofaparticularkindandcannot
readilyprovideitforourselves,wegotoavaluedexchangepartner,especially
onewhohasprovidedsimilarrewardsinthepast.
Human action is directed by a complex but finite information-processing
system that functions to identify problems and seek solutions to them. We
commonlycall it themind.Onevery importantkindof reward is information
about how to obtain a desired reward. This is another way of saying that
algorithmscanbevaluable,andhumansoftenseekthem.Frequently, thebest
sourceofinformationisanotherperson.Thuswehavethealgorithm:‘‘Whenin
needofanalgorithm,askavaluedexchangepartner.’’
Itwouldbeniceifwealwaysgotwhatwewanted,butonlyaspoiledchild
expects that tohappen.Somedesiredrewardsare limited insupply, including
somethatsimplydonotexist.Rewardsthatdonotexistatallareunavailable
eventorichandpowerfulpeople.Afamiliarexampleiseternallife.Man,that
would be rewarding! At least we imagine it would be. Both inequality and
unavailabilitycreatefrustration.However, it isimpossibletoknowforcertain
thatagivenrewarddoesnotexist.
Intheabsenceofadesiredreward,peoplewilloftenacceptalgorithmsthat
explainhowtogettherewardinthedistantfutureorinsomeothercontextthat
cannot be immediately verified. These algorithms are compensators, in that
they compensate the individual psychologically for lack of the reward.
Typically,theyarepromisesthattherewardcanbeobtained.
Rewardsvaryintermsofhowspecificorgeneraltheyare.Correspondingly,
somecompensatorsarerelativelyspecific,forexample,promisingthecureofa
particulardiseaseorprovidingcompensatoryesteemfor lowstatusinsociety.
Othercompensatorsaremoregeneral, suchas thehope foreternal life.Stark
and I found it useful to distinguish magic from religion in terms of the
specificityofthecompensatorstheyprovide.
Magic is defined as specific compensators that promise to provide desired
rewardswithoutregardforevidenceconcerningthedesignatedmeans.Religion
isasystemofgeneralcompensatorsbasedonsupernaturalassumptions.Both
are based on faith, but magic requires faith only in one specific situation,
whereas the scope of religious faith is vast. Thus, the defining difference
betweenmagic and religion is the generality of the compensators they offer.
There is no categorical dividing line between the two, they blend into each
other,andreligionhistoricallyaroseonthebasisofearliermagic.Thesepoints
areworth emphasizing because the difference betweenmagic and religion is
subtle inWorld ofWarcraft, as it actually alsowas in the history of the real
world.Modernreligiousdenominationstendtodistancethemselvesfrommagic
becausemagical beliefs can often be disproven—for example,when awitch
doctormanifestlyfailstocureadisease—andclergyneedtoprotectthefaithof
theircongregations.
The fourth general theory of religion, the cognitive theory, has several
variants,but themost influentialonesargue that religious faith isacognitive
error. Of all the theories, this one is the most hostile to religion. Although
cognitivescienceisanewfield,andcognitivetheoriesofreligionaroseonlyin
thepastdecade,SigmundFreud’spsychoanalytic theory isaprecursor.Freud
and his disciples viewed religion as an illusion, a shared neurosis or even a
sharedpsychosis,involvinginfantilewishfulfillment.4Whenhumansaresmall
children,theycrytotheirparentsforhelp.Anadultenduringpainorgriefwill
spontaneouslycry, regressing to the instinctualhabitsofchildhood.Amature
adulteitherhasseenthedeathofhisorherparent,orhaslearnedtoviewthem
asrelativelyhelplesselderlypeople.Humansdisplacetheirdesiresforinfantile
nurturance onto imaginary parents, such as God the Father, or in some
traditionstheMotherGoddess.Psychoanalysisclaimeditcouldcureneurosis,
and the psychoanalytic movement implied it could cure religion by helping
peoplemature beyond their childhood complexes, to dealwith theworld the
wayitreallyisforadults,ratherthanaschildren.
Ironically, modern cognitive scientists dismiss Freud as a hack or a
pseudoscientist,evenastheyemulatehisdisdainforreligion.5Twovariantsof
cognitivetheoryespeciallydeservemention,onefocusedonGod,andtheother
on the human soul. Belief in
,God may merely be the result of a human
propensitytoassumethatsomekindofpersonisresponsibleforanycomplex
events that occur. In prehistoric times, our remote ancestors evolved the
cognitiveabilitytothinkintermsofanotherperson’sperceptions,feelings,and
intentions.Mostanimalscannotdothis,andourability todosomayaccount
for amajor section of our larger brains, essentiallywired in to our neurons.
PascalBoyerwrites,‘‘Ourmindsarenotgeneralexplanationmachines.Rather,
minds consist of many different, specialized explanatory machines … more
properly called inference systems.’’6 The human inference system devoted to
what many cognitive scientists call mind reading was tremendously useful,
allowingus topredict thebehaviorofpredators,prey, andpartners.Belief in
supernatural beings, from this vantage point, represents hyperactivity of this
mind-imputingfunctionofthehumanbrain.ThisistheideaJustinBarrettuses
to answer thequestion in the titleofhisbookWhyWouldAnyoneBelieve in
God?Humanshavea‘‘hypersensitiveagencydetectiondevice’’intheirbrains,
defininganagentasa‘‘beingthatdoesnotmerelyrespondmechanisticallyto
environmentalcontingenciesbutinitiatesactiononthebasisofinternal,mental
states.’’7
If God is an illusion, so is the immortal soul. As Boyer notes, our brains
appear tobecomplexassemblagesofcomponentsservingdifferent functions,
includingnumerous inferencesystems.Thus, thesenseofbeingan integrated
consciousness may be false, perhaps nothing more than a reflection of how
small our short-term memory is.8 Paul Bloom explicitly says the idea that
humans have souls is a delusion, resulting from the fact that the brain is not
awareofitsownoperation.9WarlocksinWorldofWarcraftseedirectevidence
thatsoulsexist,becausetheyneedtocollectsoulshardsfromdyingenemiesto
beabletosummonoccultminionslikethebigbluevoidwalkerortheseductive
succubus. But too many residents of the real world have watched elderly
relatives lose fundamental attributes of their personhood to senility, leaving
themtowonderhowimpoverishedanimmortalsoulcanbe.
ThenearestthingtoatheoryofreligionpresentedinsideWorldofWarcraft
isthedescriptionofferedwhenaplayerisgettingreadytocreateanewpriestly
character: ‘‘Priests guide the spiritual destiny of their people. Through their
unique insight into the mind, they are able to shape an individual’s beliefs,
whethertoinspireorterrify,sootheordominate,healorharm.Justastheheart
can hold both darkness and light, priests wield powers of creation and
devastationbychannelingthepotentforcesunderlyingfaith.’’Notethatsome
wordssoundlikemagic,butthisdescriptiondescribessomethinggranderthan
themeremagical cureof adiseaseor two.This sounds ratherpsychological,
referring to how a priest may influence a believer’s mind, suggesting either
exchangetheoryorcognitivetheory.
However,thereisaplaceinKalimdor,amountaintopnearCrossroadsinthe
BarrensanddirectlywestofWailingCaverns,thatexpressesareligioushope,
notinwordsbutimages.There,theShrineoftheFallenWarriorisamemorial
withtherunicinitialsMK,standingforMichelKoiter,areal-worldartistwho
diedunexpectedlyofheartfailureattheageofnineteen,in2004,whilehelping
tocreateWorldofWarcraft.10Over themonumenthovers a spirit, of exactly
the form that provides resurrec-tion in graveyards but unable to resurrect,
identifiedwiththename‘‘Koiter’’(seefigure3.2).
Figure3.2
Participants from theMay2008 scientific conference, celebrating the life ofMichelKoiter, at the
ShrineoftheFallenWarrior.
Imagine,foramoment,thatthemostheroicplayersofWoWearnedaspecial
right to be reborn within Azeroth.When one of them died, a suitable NPC
wouldberenamedafter thedeceasedperson,orwouldtakeontheidentityof
thatperson’smaincharacter.Furthermore,imaginewearetwentyyearsinthe
future when artificial intelligence techniques can realistically emulate the
person’s playing style and allow the NPC to become a posthumous playing
character.Opinionsmaydiffer,ofcourse,aboutwhatapersonfundamentallyis
andwhatwould constitute an afterlife.Speaking entirely formyself, Iwould
consider a continued existence for my main WoW character, behaving as I
would behave if I still lived, as a realistic formof immortality. This train of
thoughtbringsustothebrinkofaradicalrealization:Ultimately,virtualworlds
may evolve into the first real afterlife, not merely critiquing religion but
replacingit.
ElvenEluneReligion
TheworshipofEluneiswhatsocialscientistscallanecclesiaoranestablished
church. For the Night Elves, it is the one official denomination, demanding
adherencefromallmembersofthesociety.Kingscanbefoundinthronerooms
ofbothStormwindand Ironforge,butDarnassushasno throne room.Rather,
highpriestessTyrandeWhisperwindcanbefoundintheTempleoftheMoon.
AsherWoWWikiarticleexplains,she‘‘isthehighpriestessofElune,Mother
Superior of the Sisters of Elune and the official head of the night elf
government.’’NightElf culture lacks the concept that there shouldbea state
separatefromthechurch;thegovernmentistheocratic.
A classic quiz question asks the contestant to name the longest legitimate
word in the English language: antidisestablishmentarianism. This jawbreaker
means being against the separation of church and state. All Night Elves are
antidisestablishmentarians.Indeed,itishardtoseewhatstateexistsamongthe
Night Elves, apart from the complex relationships between the priesthood of
Elune and the Cenarion order of druids, which we consider as a possible
separatedenominationinthesectiononDruidism.
InajournalarticleaboutWorldofWarcraft,TanyaKrzywinskaexplainsthat
themythicrichnessofWoWgivesit theculturaldepthneededtoqualifyasa
genuineworld:
TheNightElves for exampleworship the goddessElune, and sicklemoons, the totem of
Elune,arecarvedonthewallsofmanyoftheirbuildings.NightElfcharactershavearange
of voice emotes (activated by the player and heard in the game) that invoke the goddess
Elune, such as their cheer: ‘‘Elune be Praised!’’ (accompanied by some rather wild arm
waiving).Itisonlyinthoseracesalignedwithanature-basedworldview,suchastheNight
Elves or Tauren, that the druid class exists. The Night Elves are alignedwith real-world
symbolism relating to themoon and the use of nature-basedmagic, assigning the race its
cosmologicalworldviewandactivatingamythologicallyresonantframeofreference.11
WhenEtacarinaevisitedtheTempleoftheMooninDarnassus,noneofthe
Night Elves actually exclaimed, ‘‘Elune be Praised!’’ This phrase may have
beenremovedfromWoW,alongwithwildarmwaving,becauseit ismorein
style with a revivalist sect than a dignified ecclesia. Etacarinae did hear the
following five religious blessings: ‘‘Elune light your path.’’ ‘‘Elune be with
you.’’‘‘Maythestarsguideyou.’’‘‘Goddesswatchoveryou.’’‘‘Goddessbless
you.’’ Priests in an ecclesia have a monopoly on at least some sacred
knowledge, which therefore a student priest must acquire. As priest trainer
LaurnaMorninglightsaidtoLunette,‘‘Teachingyoungpriestessesthewaysof
Elunegivesmegreatsatisfaction.’’Asect,incontrast,
,oftenhaslaypreachers,
and every member can learn all the sacred teachings without the need to
becomeclergy.
Two of the standard sociological theories of religion seem to fit Elune
worship especiallywell: the supernatural theory that the religion is factually
true,andthesocietal theorythat thereligionservesessentialfunctionsforthe
society.Afterall,anewbieNightElfseesampleproofoftheancientlegendsin
Teldrassil island, a gigantic tree holding the Night Elf newbie zone and
Darnassus city a thousand feet above the ocean. Itmust be impossible for a
young Night Elf to doubt the faith when she first sees one of the Ancient
ProtectorgianttreeswalkingalongtheroadnearDolanaar,andotherwalking
treesinabundanceelsewhere.
The functionalist theory would emphasize how adherence to an ancient
tradition could sustain a unified society in the face of disruptive historical
events.ClassicalFrenchsociologistÉmileDurkheimarguedthatGodismerely
asymbolforsociety,soElunewouldrepresenttheNightElvesthemselves.Itis
noteworthythatNightElveshavesilveryeyes,areflectionofthesilveryMoon,
helpingthemseethemselvesinHer.WhereverthereareNightElves,acrossthe
vastgeographyofthefourcontinents,therearemoonwellsreflectingthelight
of theMoon, symbolically connecting their race and hearkening back to the
Well of Eternity that used to confer immortality. The tapestry of symbols
aroundthemconstantlyremindsNightElvestheyarethesuperiorrace,withthe
mostancientandstablecivilization.AsRichardKnaakwrites,‘‘Eluneoffered
the night elves strength and confidence, for she was always there in the
heavens,watchingdownonherfavoredchildren.’’12
ThereareactuallytwomoonsintheskyovertheNightElves.13Thebrighter
one,calledtheWhiteLady,isassociatedwithElune.Thedimmeroneiscalled
theBlueChild, remindingoneof the expression ‘‘once in abluemoon.’’An
anonymouscommentinWoWWikireports,‘‘Forsomereason,the‘BlueChild’
isnotvisibleinWoW,itoncewasbutwasremovedfromthegame.’’14Inthe
sanctumofthearchivist,inthecorruptedcityofStratholmeinthePlaguelands,
thereisapictureclearlyidentifiedasthetwomoons.Thepaintingshowstwo
roundcelestialbodies,onepartiallycoveringtheother,anditappearstodepict
theplanetJupiterasseenfromapointinspacejustbeyondoneofitsmoons,
perhaps Europa. Removing this painting to find another painting hidden
underneath is the goal of the quest called Of Love and Family. Indeed, the
painting shows the lost family of the quest giver, Tirion Fordring, and thus
suggeststhatbeneathallourmythsliestheemotionalrealityoflostlove.
AfunctionalistwouldnotehowNightElfreligionstrengthensrespectforthe
naturalenvironment,therebypreservingtheworldinwhichtheirsocietylives.
AtAldrassil,onlyafewpacesfromwheresheenteredtheworld,Lunettesawa
modest circle of stones arranged around the statue of an owl. A white light
glowed in one of the stones, suggesting itwas a sacred place forElune, and
three other glowing, ethereal lights reinforced a feeling of transcendence.
Possessing the spiritual sensitivity of a priest, she concluded that owls were
sacredtoElune,andsoonsheencounteredrealowlsflyingpeacefullythrough
theTeldrassilair.
WhenLunettewas still only level 6, and thus innocent in theways of the
world,sheencounteredaquestgivernamedZennFoulhoof,whopromisedto
make her very happy if she would bring him three nightsaber fangs, three
swatchesofwebwood spider silk, and three strigidowl feathers.This alerted
Lunette that something was wrong, because she could not get the feathers
withoutkillingowls.ShesawseveralothercluesthatZennwasnotlegitimate.
First of all, because hewas a satyr he looked rather like a devil. Second, he
commented rather suspiciously, ‘‘Lucky for you a day never goes by that I
don’twishIhadafledglingpriesttoperformmybidding.’’Thelaststrawfor
hiscredibilityfellwhenheinsistedshe‘‘keepthisourlittlesecret,nightelf.’’
HadLunettedonethistrickquest,shewouldhavegained450experiencepoints
butbecomeanenemyofTeldrassil,andZennwouldhaveexclaimed, ‘‘Three
cheersforthenaiveandgullible!’’
Respect for nature does not mean that Night Elves cannot kill animals.
Rather,theyneedanappropriatereasontodoso.Lunette’sveryfirstquesthad
anassignmentfromConservatorIlthalainetokillnightsabersandyoungthistle
boars,nottoservesomeselfishmotivebuttoreestablishthebalanceofnature.
Ilthalaineexplained thatheavyrainshadcausedsomespecies in the forest to
multiply at the expense of others. Later, a half deer, half woman named
Tarindrella, serving aswoodland protector, sent her to determine if creatures
calledgrellshadbecometainted.WhenweEnglish-speakinghumanspersonify
nature,we tend to use the feminine termMotherNature. Elune is similar to
Mother Nature, but elevated above the Earth so that she, herself, cannot be
corrupted.Eluneistheeternal,nurturingfeminine.
The fact that the Temple of the Moon is run by priestesses, not priests,
emphasizesthatEluneisafemaledeity,althoughmalecharacterscanbecome
priests. Indeed, while male characters may enter the temple and are treated
equally, everyNPC in the temple is female, including thenumerousSentinel
guards. It isworthnoting that all sevenNightElfpriest trainers inWoWare
female.15 In contrast, just three of the fiveHuman priest trainers are female,
onlyoneamongthesixDwarfpriesttrainers,andnoneamongthefiveDraenei
NPCs that serve this function. Female religious teachers are rare but not
unknownintheHorde:twoofthefourBloodElveswhoteachreligionandone
ofthefiveTrolls.ThesituationamongtheUndeadisdebatablebecausewhile
all five conventional priest trainers are male, a sixth trainer is the female
bansheeAelthalyste,whoat level60 isequal inrank to the topmaleUndead
priest trainer, FatherCobb. ThemaleUndead priest trainers all appear to be
formerHumans,butAelthalysteappearstobeaformerHighElf.
For the present discussion, the most striking comparison is with druid
trainers.AllelevenNightElfdruidtrainersaremale,whereasfouroftheseven
Taurendruidtrainersarefemale.16Thus,whilegenderopportunitiesinreligion
varyacrossraces,amongtheNightElvesthereisanearlycompleteseparation
of the genders, females worshiping Elune directly, and males doing so
indirectlyaspartoftheCenariondruidmovement.Theoneglaringexceptionis
the fact that there are two arch druids, one of each gender. Arch Druid
StaghelmrunsthemovementfromhistowerhighabovetheCenarionEnclave
inDarnassus,whereasthefemalearchdruid,Renferal,appearstobesuffering
some kind of exile in the distant and largely inaccessible Alterac Valley
battleground.
Druidism
In pre-Christian western Europe, druids were a priestly class, reportedly
revering nature and capable of divination. The ancient Roman Cicero was
personallyacquaintedwithadruidnamedDivitiacus,reporting:‘‘Heclaimedto
havethatknowledgeofnaturewhichtheGreekscall‘physiologia,’andheused
tomakepredictions,sometimesbymeansofauguryandsometimesbymeans
ofconjecture.’’17Caesar saidof thedruidshehadseen inGaul, ‘‘Beyondall
things theyaredesirous to inspireabelief that
,men’ssoulsdonotperish,but
transmigrate after death from one individual to another; and they hold that
peoplearetherebymoststronglyincitedtobravery,asthefearofdeathisthus
destroyed.’’18Sadly,weknowlittleabouttherealdruidsofyore,andmodern
attemptstoreviveDruidismarebasedlargelyonhopesratherthanknowledge.
For example, it would seem unlikely that druids had anything to do with
buildingStonehengeandsimilarstandingstonemonumentsIhaveseeninboth
BritainandFrance,becausethesearemorethanathousandyearsolder.
InWoW,DruidismisanancientreligiousmovementamongtheTaurenand
NightElvesexclusively.It isconnectedto theElunefaithof theNightElves,
whichisunknownamongtheTauren,andmaybeanoffshootofit,inthesame
manner thatChristianity is anoffshootof Judaism.Concrete evidenceof this
connection is the fact that Moonglade, one of the zones of Kalimdor, is
managedjointlybybothNightElfandTaurendruids,anddruidsofbothraces
can teleport to Moonglade whenever they wish. The Night Elf influence
predominates inMoonglade, and we can speculate that the movement arose
among the Night Elves, then spread to the Tauren, with some mythological
simplificationalongtheway.
Among the Night Elves, Druidism could be described as a messianic
religion,becauseitarosehistoricallyfromtheministryofacharismaticNight
Elf,MalfurionStormrage.Here, exchange theory fits especiallywell because
messiahs mediate between a deity and the mass of humanity, almost like
middlemeninaneconomicsystem.Legends tell that ‘‘Furion’’was trained in
thebeliefsandmethodsofDruidismbyademigod,Cenarius,whodwelledin
thegreatforestinharmonywithnatureandhadtheformofamanlikestag.In
MoongladeandatStonetalonPeak,aNightElfoutpostmaintainedbydruids,
canbefoundsonsofCenarius,halfstagandhalfNightElf.TheTaurenclaim
theywere taught Druidism directly by Cenarius, rather than by Furion. It is
worth noting that centaurs are the hereditary enemyofTauren, halfman and
half horse, and gods often have attributes of an enemy aswell as savior.As
alreadynoted,theorganizationofNightElfdruidsisdescribedasCenarion.
Competing views exist about the parentage of Cenarius. His father was a
white stag namedMalorne by theNightElves orApa’ro by theTauren.The
official version, given in the encyclopedia for the WoW card game, says,
‘‘Cenarius is the son of Elune and Malorne.’’19 One debate concerns the
identityofthemotherofCenarius.SomesayhismotherwasYsera,oneoffive
dragonswhich theOldGods left to rule theworldafter theyhadcreated it.20
OtherssaythatEluneherselfwasthemother.Stillothersreconciletheseclaims
bysayingElunegavebirthtoCenariusbutwantedhimtoliveonEarthrather
thanintheheavens,soElunegaveCenariustoYseratoberaised.Inanycase,
dragonsarecentraltoWoWDruidism,aswellastheMoon.NotethatLunette
receivedmuchofherearliesttrainingfromCorithrasMoonrage,whoinstructed
herabouttwoofthedragons,thensenthertovisitthearchdruid.
AsauthoranddragonenthusiastRichardKnaaknotes,‘‘Amongtheelves,it
hadbeensaidlongagothattherewerefivegreatdragons,fiveleviathanswho
representedarcaneandnatural forces.’’21Sometimescalled theFiveAspects,
they are Alexstrasza (life), Ysera (dreaming), Malygos (magic), Nozdormu
(time), and Neltharion (earth).22 As so often happens in WoW mythology,
Neltharion became corrupted by the lust for supernatural power, becoming
Deathwing.
ThetransformationalepisodeinFurion’strainingwaswhenCenariustaught
him how to walk the Emerald Dream.23 This is Ysera’s domain, a plane of
existence separate from but influencing the world of WoW. It is the same
world, but without any history of habitation by intelligent creatures, so it is
uncorrupted: ‘‘Nature is in perfect balance in the Emerald Dream.’’24 By
walking the EmeraldDream, onemay gain understanding of our ownworld
and its relation to eternity, even traveling swiftly to another region of our
world.25 Such travel is dangerous, however, because it is possible to become
trapped in the dream, unable to return to waking consciousness. This is the
currentfateofFurion,whoisbelievedtowandertheEmeraldDreamnearthe
StormrageBarrows inMoonglade, butwhomay return in a time of extreme
danger,againtobethesaviorofhispeople.
When she was only level 2, Adalgisa, the Tauren druid, received a note
invitinghertobegininstructionfromGartMistrunnerinDruidism.Itsaidthey
woulddiscuss‘‘nature,thespirits,theEarthmother,andeventhenightelves.’’
Muchofher training in factconcernedpracticalspells, likeMoonfire toburn
theenemy,MarkoftheWildtostrengthenafriend’sarmor,andRejuvenation
toheal.
Whiletakingdruidtrainingatlevel10fromTurakRunetotemonElderRise
inThunderBluff,Adalgisa learned to read the cloth books of lore that hung
aroundthevasttent.OnepassagehelpedherunderstandtheTaurencontextfor
her faith: ‘‘The Earthmother’s eyes shone down upon the lands she had
breathedintocreation.Herrighteye,An’she(thesun),gavewarmthandlight
to the land. Her left eye, Mu’sha (the Moon) gave peace and sleep to the
stirringcreaturesofthedawning.’’Otherpassagesdescribedhercreationofthe
Taurenupontheland,thentheirwanderingintowickedness.Unabletobearthe
sight,theEarthmothertoreouthertwoeyesandsentthemspinningacrossthe
sky. Another legend told how a proud stag was chased by the Tauren, then
leaped into the sky to escape them.There hematedwithMu’sha, theMoon,
andshegavebirth toCenarius.Thisdemigod taughtDruidismdirectly to the
Tauren,without any intermediary likeMalfurionStormrage among theNight
Elves. This difference reflects the fact that Elven civilization was more
complex and bureaucratic, and operating on the basis of elaborate exchange
networks,inreligionaswellasincommerce.
Shamanism
Itissaidthatallsocietiespossessreligion,butfaithwasfarlessformalbefore
theriseofthegreatworldcivilizationsestablishedstatereligiousbureaucracies.
Inso-calledprimitiveortribalsocieties,theologywasnotcodified,andahost
ofalternativesupernaturalbeliefsandpracticesexisted.Thisarchaicstage in
the evolution of religion is represented within World of Warcraft by
shamanism,which ispracticedby theTauren,Orcs,Trolls, andDraenei.The
Tauren and Orcs lack priests because their cultures have not yet evolved
beyondshamanism.AlthoughtheTrollsarealargelytribalsocietytoday,they
once possessed a high civilization, so both primitive and advanced features
mark their culture. Historically, the Draenei had developed an advanced
technologicalcivilization,butaftertheprofounddisastersthatbroughtthemto
thisworld,arevivalistmovementarosetorediscover theshamanisticrootsof
religion.AsfellowmembersoftheHordeinthesamegeneralgeographicarea,
the Tauren,Orcs, and Trolls share the same brand of shamanism. Therefore,
one of ourTauren research teammembers,Minotaurus,will representHorde
shamanism.Draeneiaretrainedinshamanismthroughanentirelydifferentset
ofexperienceson thedistantarchipelagotheycurrently inhabit,soweneeda
secondcharacter,Etacarinae,tocompletethepicture.
TheTrollsare theonlyHorde racewithboth shamansandpriests, and the
religion
,practicedbytheirpriestsseemslikeakindofspiritism.Althoughsome
Trollssay,‘‘StayawayfromtheVoodoo,’’thismaybetheformofreligionthey
practice privately while concealing the fact from their allies, the Orcs.
Papadoc’sfirstpriesttrainer,Ken’jai,saidtohimwhenhehadreachedlevel4,
‘‘Ah hope da spirits have protected ya thus far, mon.’’ The spirits had told
Ken’jaithatPapadocwascoming,andthetraininginvolvedlearningtocontrol
thespirits,‘‘butonlyifdaspiritsagree.’’Soonafterward,Papadocearnedsome
jujuhexrobes.WeconsiderTrollsmorecloselyinchapter7,onidentity,rather
than speculating about the differences between their shamanism and priestly
traditionshere.
The fundamental principle of shamanism inWoW is personificationof the
elements of nature. In particular, a shamanmust come to terms with beings
representingthefourprimaryelementsinthefollowingorder:earth,fire,water,
and air. Tauren provide the best example because they are the indigenous
inhabitantsof their landratherthanrefugeesliketheOrcsandTrolls,sotheir
culturehassufferedlessdisruption.Taurenshamanismexistssidebysidewith
amythologybasedondeificationoftheEarththatcouldpossiblyevolveinthe
futureintoastatechurch.
Thedescriptiononthecharacter-creationscreenbegins,‘‘Alwaysthetauren
strivetopreservethebalanceofnatureandheedthewilloftheirgoddess,the
Earth Mother.’’ Lunette and many players wrongly assume that only Night
Elves possess a deity. Thus, Tauren shamans undergo two parallel sets of
initiationrites,onetoallowthemto‘‘communedirectlywiththeelements,’’as
thesamescreenexplains,andtheothertobecomeadultsinharmonywiththe
Earth.
The first thing one notices, when being born at the Tauren newbie area,
CampNarache, is that their architecture is reminiscent of the cultures of the
indigenous people of the western United States and Canada, or at least the
simplifiedpopular imageof thosecultures.Manystructuresare large,conical
tepees, made from hides stitched together with thick leather thongs, as one
imagines theNavajo or Plains Indians using (see figure 3.3).Here and there
stand totem poles, like those of the people of the northwest coast, such as
Tlingit, Haida, and Kwakiutl, described a century ago by the classical
anthropologist Franz Boas.26 Boas was a leading proponent of cultural
relativism,whichinitsextremeformclaimsthatallculturesareequallygood,
whichfunctionalistsofteninterprettomeanthatverydifferentkindsofreligion
are best designed to support social solidarity in societies experiencing very
differentconditionsoflife.
Figure3.3
Bloodhoof Village, a Tauren settlement, showing affinities with Native American cultures of the
Plainsandnorthwestcoast.
Tauren training in bothwork and religion is nature-oriented and initiatory,
consistingofanumberof stagesofworkpunctuatedwith rituals. Indeed, the
hallmarkofprimitivereligionisthatitisintegratedwiththeotherinstitutions
of life, and that common principles ideally permeate all of a unified and
coherent culture. Chief Hawkwind said toMinotaurus, ‘‘Allmembers of the
tribeshareintheharmonyoflife.’’
As anthropologist Ruth Benedict demonstrated in her book Patterns of
Culture, preliterate cultures differ greatly in terms of how intellectual versus
experiential theirmagic and religion are.27 Nineteenth-century pre-existential
philosopher Friedrich Nietzsche had already distinguished Apollonian
(emotionally cool and individualist) from Dionysian (emotionally hot and
collective) cults, and numerous otherwriters havemade similar points, from
Sigmund Freud (obsessive versus hysterical) to philosopher William James
(tough-mindedversustender-minded),toanthropologistAnthonyF.C.Wallace
(control-orientedversusliberation-oriented).28
The training of aTauren shaman could be described asDionysian or even
psychedelic because it requires drinking consciousness-altering liquids that
allowthefutureshamantocommunicatedirectlywiththeelementsfromwhich
theworldisformed.Formanymembersofthecountercultureofthelate1960s,
themosteffectivevehicleforthefundamentalideaisCarlosCastaneda’snovel
TheTeachingsofDonJuan,inwhichtheauthorclaimstohavevisitedaYaqui
Indiansorcererandgainedanentirelynewperspectiveofrealityafteringesting
psychedelic mushrooms.29 After completing his initiations, Minotaurus
receivedmagical totemsthatcouldbeusedforoffenseordefense,butduring
themtheemphasiswasonseeingtheelementsinanewwayandmakingthem
partofone’sinnerbeing.
Like the Night Elves, the Tauren devote great energy to environmental
protection, specifically trying to block the polluting activities of technically
more advanced people that had invaded their Mulgore homeland. Goblins
working for the Venture Company tainted the sacred water sources, so
Minotauruscollectedthematerialsforcleansingtotems,andthenappliedthem
to theWinterhoof,Thunderhorn, andWildmanewells.WhenMinotaurushad
cleansed the second of these,Mull Thunderhorn told him, ‘‘Ancestors of the
Thunderhornclanspoke tomeinadream,praisingyouforyouractionsnear
theirwell.’’HewastoldtostopaDwarfarchaeologicalexpeditionbybreaking
theirpicks.AsBlaineBloodhoofsays,‘‘Theythinksecretslieintheearth,and
thatistrue,buthollowinganddefilingthelandisnowaytoearnitsteachings.’’
Incompletingthesequests,MinotaurusofnecessitykilledmanyGoblins,their
hirelings,andmanyDwarves.
In her WoW novels, Rise of the Horde and Lord of the Clans, Christie
Golden has defined shaman in contrast with warlock. Since ancient times,
shamans had been the spiritual leaders of theOrcs, but the amalgamation of
separate clans into the first version of the Horde was accomplished by a
conspiracycentered in theShadowCouncil ledbyGul’dan.Dissatisfiedwith
theextentofmagicalpoweravailable tohim,he soughta ‘‘power that isnot
dependentuponthewhimofthespiritsofair,earth,fire,andwater.Powersuch
asthatisfeeble.Itisnotreliable.Itcandesertyouinthemiddleofabattleand
leaveyouhelpless.’’30Throughdisciplineanddeceit,Gul’dancreatedanelite
corpsofformershamanswhohaddirectpowerovertheirmagic,callingthem
warlocks.
Shamanism ‘‘required a give-and-take relationship between the elemental
powersandthosewhowouldwieldthem.’’31Warlocks,incontrast,gainedthe
power to command supernatural minions to do their bidding without
complaint.32 The price, ultimately,was the loss of balance in theworld, and
abandonmentbythenurturantpowersofnature.33
TheultimateHordeleader,Thrallhimself,wastrainedinshamanismafterhe
escaped captivity and began to unite the Orcs. Initially, Thrall did not
understand that therewerefundamentallydifferentkindsofmagic.Grom,his
friendandadviser,enlightenedhim:
Sometimes the effect is the same. For instance, if a shamanwas to summon lightning to
strikehis foes, theywouldbeburned todeath. If awarlockwas to summonhell’s flames
againstanenemy,theywouldbeburnedtodeath….But,lightningisanaturalphenomenon.
You call it by requesting it. With hell’s fire, you make a bargain. It costs a little of
yourself….Thewarlock’swaywasquicker,moreeffective,orsoitseemed.Buttherecomes
atimewhenapricemustbepaid,and
,sometimes,itisdearindeed.34
Thrall’s spiritual tutor, the great shaman Drek’Thar, explained that a
shaman’spowerswerebasedona‘‘primaryagreementwiththeelements’’:
IamgrantedthesethingsbecauseIask,withrespectinmyheart,andIamwillingtooffer
somethinginreturn.Irequestonlythebarestneedsformyselfandmypeople.Attimes,Iask
greatthings,butonlywhenthecauseisjustandwholesome.Inreturn,Ithankthesepowers,
knowingthattheyareborrowedonly,neverbought.Theycometomebecausetheychoose
to,notbecauseIdemandit!35
Again, shaman andwarlock characters inside the game are constrained by
strict rules. Shamans use mana to power their totems, and warlocks expend
soulshards to summonminions from the plane of reality called the Twisting
Nether.Therhetoricofeliteshamansandwarlocksmaydiffer,butitisnotclear
that thefatesorethicalsystemsofrank-and-filecharactersbelongingto these
twoclassesreallydiffer.
While Orc and Troll shamans have essentially the same experiences as
Tauren,thesamecannotbesaidfortheonlyAllianceracethathasshamans,the
Draenei. The sudden crash of the spaceship carrying the Draenei on an
archipelagoofislandsdisruptednature,butitalsomarkedthefalloftheirprior
civilization.Theydevelopedaninterestinshamanisminpartasanantiquarian
attempt to recover their own distant past, and perhaps also to reestablish a
proper relationshipwith nature, because their culture had long since evolved
awayfromashamanisticconnectiontotheelements.
Etacarinaeatfirst tookapurelyanthropological interest inshamanism.She
was especially pleased to learn the language of the indigenous Stillpine
Furbolgsasanarrowlylinguisticexploit.Then,theStillpineallowedhertopay
homagetotheirsacredtotemsofCoo,Tikti,Yor,andVark.Remarkably,after
thefirstof theseshewas told to leapfromahighcliff in thedirectionof the
second, when angel’s wings miraculously sprouted from her shoulders and
allowed her to glide safely across. Like many anthropologists, she became
sympatheticto‘‘hertribe,’’andhelpedtheStillpineinmanyways.Theyinturn
wondered ifshemightbe thePromisedOne to fulfill theProphecyofAkida:
‘‘Aherowillrise—notoffurbolgblood—andsavetheStillpinetribe.’’
Experiences like these did not erase her intellectual fascination with the
anthropological approach, but they did orient her toward the profound and
practicalaspectsofherownpeople’sshamanism.Shelistenedcarefully,during
herCallofEarthquest,when theSpirit of theVale said, ‘‘Theearthbeneath
your feet forms the foundation for all things.The sky, thewaters, evengreat
fire—all rest upon its shoulders. While those others often form chaotic
tempests, theearthabides. Itgrants strengthand fortitude to thecoreofyour
being.’’ Earth Abides is the title of an influential 1949 apocalyptic science
fictionnovel,derivedfromEcclesiastes1:4(NewKingJamesVersion):‘‘One
generation passes away, and another generation comes; But the earth abides
forever.’’36 TheCall of Fire quest required Etacarinae to burn awickerman
effigy—fire represents both destruction and renewal—and burning a wicker
manwasreputedtohavebeenaritualoftheancientEuropeandruids.Thus,in
rediscoveringherDraeneitraditions,shealsorediscoveredourown.
TheHolyLight
Indifferentdegrees,thereligionoftheHolyLightispracticedamongHumans,
Dwarves, Draenei, the Undead, and even Blood Elves, all of whom have
priests. It is the most secularized of theWoW religions, making the fewest
demandsof faith.Whilemanysocial scientistshaveargued that religionmay
vanish altogether in technologically advanced societies,37 a currently more
plausible view is that religion will persist, but largely demythologized,
individualistic,andrational.38ThatseemstobewhathashappenedforHuman
religion in World of Warcraft, but it is also possible that the reality of the
supernatural in theWoWworld has caused religion to return to its magical
roots,whichironicallymaybringitclosertomodernscience.
Dependingonone’sperspective,theHolyLightiseitherdeeplymysterious
or merely vague, but the word light certainly carries spiritual connotations.
Whenwesay,‘‘Ihaveseenthelight,’’wetendtomeanwehavegainedanew
awareness, realized the nature of a mistake, or come to agree after a
disagreement.Manyimagescarrythemetaphoricconnectionbetweenlightand
wisdom: enlightenment, a flashof insight, and the lightbulb that traditionally
appearsovertheheadofacartooncharacterwhojusthadanidea.Lightmay
alsobeabeaconthatguidesus,atorchthatilluminatesourpath,orawarning
signofdangerahead.
InhisWoWnovelTidesofDarkness,AaronRosenbergdescribes theHoly
Light in terms like those used for the Force inStarWars: ‘‘TheHoly Light,
after all, resided in every living being, in every heart and soul. It was
everywhere, theenergythatboundallsentientbeingstogetherasone.’’39The
analogywithStarWarssuggeststheremightbeaDarkSidetothisforce,but
howcan one aspect of light be darkness?Perhaps the light at the end of the
tunnelisanonrushingtrain.
ToreligiousChristiansintherealworld,thelightisprovidedbyGodorby
hisagent,JesusChrist.Forexample,onJanuary2,1891,mygreat-grandmother
Lucyknelt topray, in amoodofdarkdespair.40Herclergymanhusbandhad
abandonedhis jobas leaderof theBrooklynCityMissionSocietyandallhis
ministerial duties, to work obsessively writing a grand book in sacred
linguisticsthatwouldneverbepublished,andLucy’stwochildrennowhadno
one to support them. Thus, in her own words, she sought ‘‘light unto
perplexity.’’
At theverydepthsofheragony, she sensedsomeonestandingoverher.A
reporter for theNew York Times later heard her describe this moment to a
Christianaudience:
‘‘IwasingreatperplexitywhattheLordwantedmetodo.OnedayIwasaloneonmyknees,
andIfancied—strangefancy,youmaythink—IsawourpersonalSaviorstandingbeforeme.
‘Wait,’hesaidtome,‘waitandyoushallknowwhattodo.’
‘‘AttheverymomentIwasonmyknees,’’continuedMrs.Bainbridge,whiletheroomwas
hushed insilence, ‘‘Mrs.Brown,Superintendentof theWomen’sBranchof theNewYork
CityMission,diedsuddenly.Nextdayherplacewasofferedtome!’’41
Lucy had no doubts of the reality of this epiphany, as she later told the
missionladies:
Itwasnotadreamthatcametomeinadistantcity,ontheveryafternoonofMrs.Brown’s
translation,when,kneelingandalone,pleadingforlightuponperplexity,theSaviorstoodfor
amomentvisiblyathandandspoketheneededwordsofcomfort.Butsuchexperiencesare
not for theworld, andcanonlybehintedat for the encouragementofour sisters,who sit
withusaroundthesamehearthstoneofthehouseholdoffaith,andtowhomwerepeatthe
text.42
ThecontrastwiththereligionoftheHolyLightcouldhardlybegreater.The
religionhasneithergodnorsavior.BeingtrainedasapriestoftheHolyLight
generatesflashesoflight,butthisistrueofallmagicaltraininginWoW.Itis
saidthatGodalwaysanswersprayersbutsometimestheansweris‘‘no.’’Atthe
Cathedral of theHoly Light in Stormwind (see figure 3.4), no one prays. If
anybodydid,theanswerfromHeavenwouldbearecordedmessage:‘‘Nobody
home.’’
Figure3.4
Maxrohn,aHumanpriest,rededicatinghimself
,totheHolyLight,inthecathedralatStormwind.
Whilehewason theHellfirePeninsula,Maxrohnhad inhishandsabook
titledMysteries of the Light, but hewas not permitted to read or copy it. A
drunken priest named Malgor Devidicus had asked him to retrieve it from
behind the ExpeditionArmory, which had been overrun by unyielding souls
whorefusedtostopfightingdespitehavingbeenkilledalreadyduringthepast
twentyyearsofbattles.Thebookwaslyingonthefrontstepofaruinedhouse,
notfarfromwheretheedgeoftheplanetwascrumblingawayintogravity-free
floatingbouldersandmountains,theverylimitoforganizedreality.Thepriest
had read thebookmany times, then lent it to a friendwhodied in thewars.
Maxrohn was unable to learn anything about the book’s content from its
besottedowner.
AsHumanspracticeit,thereligionoftheLighthasbeenhollowedoutofall
divine significance and consists merely of a collection of magical spells
connectedtoanethicalcreed.Anencyclopediaorientedtowardthecardgame
versionofWorldofWarcraftsaysthereligionoftheHolyLight‘‘isafaiththat
advocates purity, goodness, kindness and compassion in the face of
adversity.’’43 Elsewhere, the three cardinal virtues are said to be respect,
tenacity,andcompassion.44Respectmustbegranted toanenemy,evenwhen
killinghim,andtenacitymustbepracticedeveninthefaceofone’sowndeath.
Thus,thereligionoftheHolyLightisahighlysecularizedfaith,expressedas
anethicalcodeessentiallydevoidofsupernaturalism.
TheDwarves have a very down-to-earth view of religion, and are said to
have fallen away from an earlier faith in the Holy Light. At level 2, Lusea
receivedaletterfromBranstockKhalder,herfuturepriesttrainer,speakingof
theLightandfaithinverypracticalterms:
WiththeHolyLightwarmin’ourbacksandnewdiscoveriesbeingmadeeveryday,’tisan
exciting time to be one of Ironforge’s daughters. The Explorer’s Leaguemakes headway
everydayinitssearchforlong-lostanswerstoevenolderquestions.Andnowwehaveyou
amongourfaithfultoaidinthebattleagainstthetroggsandanyotherthreattoourborders.
Inthisdayandage,itishardtobelievethatanyancientknowledgecouldbe
of practical value, unless it is the religious teachings contained in an ancient
book,liketheBible.
For the Forsaken, death is not a mystery but a grim reality they have
personallyexperienced.Thisisanextremeexampleofthefactthatinhabitants
of Azeroth do not need religious faith, nor do they speculate about distant
deities,becausedailytheyexperiencethesupernaturaldirectly.
For Blood Elves, the Light is a source of power more than of ethics,
aesthetics, or spiritual enlightenment. Matron Arena, Catullus’s first priest
trainer, toldhim thewayofaBloodElfpriestwasnota ‘‘pathofpacifism,’’
despite thepriest’shealing role,butoftenwas ‘‘a fistofvengeance for those
whowould transgressagainstus.’’She furtherobserved, ‘‘TheLightgivesus
thestrengthandmagictotriumph.’’InSilvermoonCity,CatullusheardInitiate
Emelinesay,‘‘WhenIwasyounger,Ineveroncethoughtofmanipulatingthe
powers of the Light this way. What a fool I was.’’ Priest trainer Aldrae in
SunfurySpirerepeatedthemantratohim,‘‘TheLightgivesusthestrengthand
magictotriumph.’’Thepriest’ssalonthereisnearlyidenticaltotheMagesalon
on the other side of the foyer; both are supplied with many books and
laboratoryinstrumentsforthecontrolofsupernaturalpowers.
Theearly training receivedbyCatullus stressedboth thebenefitsofmagic
and its dangers. Arcanist Helion reminded him that knowledge is power but
warned, ‘‘Control your thirst for magic. It is a thirst unending, Catullus.’’
Another time, Well Watcher Solanian warned, ‘‘You must master your
insatiablehungering formagicbefore itmastersyou.’’As the introduction to
theKnaak-Kimgraphic novelGhostlands explains, ‘‘Grieving for the loss of
theirhomeland,mosthighelveshaveadoptedanewnameandanewmission.
Callingthemselvesbloodelves,theynowseekoutandsiphonmagicfromany
availablesource,includingdemons.’’45
Thus,intheHumansandtheBloodElves,weseetwopossibledirectionsa
highlysecularizedreligioncantake.Neithervaluesapersonalrelationshipwith
God,andbothtakeitforgrantedthatpeopleshouldexploitmagicfortheirown
purposes.Thedifference is thatHumans try to limit theiruseofmagicunder
theconstraintsofasetofethicalrules,whereasBloodElveswilldowhateverit
takestoincreasetheirpower.Totranslatethisdebateintotermsappropriatefor
the so-called real world, one need only translate magic as ‘‘science and
technology.’’
Magic
As classical anthropologists like Bronislaw Malinowski and E. E. Evans-
Pritchard showed, serious magical beliefs and practices were fundamental
features of so-called primitive societies and laid the basis for the religious
bureaucraciesofmoderntimes.46WoWnovelistRichardKnaakobserves,‘‘Of
allthearts,magictrulyhadtobeoneofthemostcontradictory,guidedbylaws
all its own, laws quite changeable at the worst of times.’’47 This is true,
perhaps,intherealworldandinsomeofthespin-offnovels,butonlyhalftrue
inWorldofWarcraftitself.Magicinsidethevirtualworldfollowsrigidrules,
comparable to those of physics and chemistry in our world, a different but
stablesetoflawsthatarenotatallchangeable.
In part, this is the heritage ofWoW, which was powerfully but indirectly
influencedbyagroupofscience-fantasywritersassociatedwiththemagazine
UnknownWorldsinthenarrowperiodbetween1939and1943,includingFritz
Leiber,L.SpraguedeCamp, andFletcherPratt.The editor ofUnknown was
JohnW.CampbellJr.,whodominatedsciencefictionduringitsgoldenageby
editing the leading magazine of the field, Astounding Science Fiction, still
published today as Analog. Late in his career, Campbell promoted
pseudoscientific technologies such as psionic machines that (supposedly)
detectedtelepathicinfluencesandmechanicallevitatorsthat(supposedly)flew
through the air without benefit of Newton’s laws. Around 1950, he was
instrumental in launching Dianetics therapy, which later became the
Scientology religion andwas createdbyoneof his stable of authors,L.Ron
Hubbard. While open to novel spiritual possibilities, Campbell demanded
rationality,andhewasatleastpartlyresponsibleforIsaacAsimov’stwomost
potent ideas, the three laws of robots and the idea that psychohistory could
chartfuturedarkages.SciencefictionwriterandcriticP.SchuylerMillersaid
that Unknown Worlds was a marriage of science and the supernatural.
Traditional fantasy stories rested on actual belief in the supernatural, but
because our culture had lost its faith, Campbell ‘‘introduced a fantasy of
disbelieftoreplacetheoldoutmodedfantasyoflostbeliefs.’’48MostUnknown
stories concerned discovering the rigorous, scientific laws by which magic
operated.49
However, there is a second andmore important reason why the magic in
World of Warcraft follows rigid laws, rather than permitting free wish
fulfillment.Latemestate thisasanunprovenassertion:Norealuniversecan
permit intrusionsof supernaturalbeingsor forces,because theywouldcause
escalatingchaosandanultimatedisintegrationofreality.Givena lifetime in
which
,todevelopasharedperspectiveandthelanguagetodiscusssuchissues,
wemightconcludethat thiswasthemostfundamentalproofthatallreligions
are false. Lacking an opportunity to weighwhether a benevolent God could
somehow intervene in realitywithout destabilizing it, or to considerwhether
thereisanyempiricalevidenceabouttherigorofnaturallawfromthequantum
on up to the cosmos, we can state a much more modest version of this
principle: A virtual world based on unconditional but consequential magic
cannotexist.Therulesofamultiplayeronlinegamemustbeincorporatedinto
themechanicsofgameplaythemselves,becausemanyplayerswillnotfollowa
rulebook,andasystemthatpermitsindividualplayerstochangetheruleswill
surelycrash.
A century ago it was possible for a scientist to believe that spiritual
phenomenaoperatedaccordingtoasimilarsetoflawsasthosegoverningthe
phenomenaofphysicsandchemistry.Forexample,physicistandradiopioneer
OliverLodgebelievedthatresearchinthesefieldswouldrevealthattelepathy
wasakindofmentalradio,andthattheimmortalsoulwassomehowsustained
bytheetherthatwasthenimaginedtopermeatetheuniverse.50Butthetypical
assumption of primitive magic and religious healing always has been that a
willful supernaturalbeingorunreliablenonmaterialprocesscouldcircumvent
naturallaws.
Thecognitivetheoryofreligionexpectsthis,becauseitunderstandsfaithas
a cognitive error analogous to wishful thinking. Sir James George Frazer’s
classictreatiseTheGoldenBoughexplainstheconceptsofsympatheticmagic:
Ifweanalyzetheprinciplesofthoughtonwhichmagicisbased,theywillprobablybefound
toresolve themselves into two:first, that likeproduces like,or thataneffect resembles its
cause;and,second,thatthingswhichhaveoncebeenincontactwitheachothercontinueto
act on each other at a distance after the physical contact has been severed. The former
principlemaybecalled theLawofSimilarity, the latter theLawofContactorContagion.
Fromthefirstoftheseprinciples,namelytheLawofSimilarity,themagicianinfersthathe
can produce any effect he desires merely by imitating it: from the second he infers that
whateverhedoes toamaterialobjectwillaffectequally thepersonwithwhomtheobject
wasonceincontact,whetheritformedpartofhisbodyornot.CharmsbasedontheLawof
Similaritymaybe calledHomoeopathic or ImitativeMagic.Charmsbasedon theLawof
ContactorContagionmaybecalledContagiousMagic.51
In fact, noneof this is found inside theworldofWoW. JeffGrubb’s short
WoW-related novelThe LastGuardian tells the story of Khadgar (a student
mage who today can be found in his maturity at Shattrath City in Outland)
undergoing training fromthegreatestmageofall,Medivh.Atonepoint they
discuss sympathetic magic, almost as if Khadgar had read Frazer and was
reportingonittoMedivh.52ButcharactersinWoWcannotcreateavoodoodoll
orcharmbasedonmagicalsimilarityoracquireanaurabytouchingsomething.
Theonlycontagionisthatofinfectiousdisease.
This brings us to the paramount principle of real-world physics: the
conservation ofmass and energy.Matter cannot be created or destroyed but
merely transformed from one configuration to another, and one of those
configurations we call energy. Notice that magic based on contagion would
typicallyviolate the conservation law,whereas similarity involves action at a
distance without a wave or medium of communication between cause and
effect.Thus,theyrepresentwishesofthehumanmind,notrealphenomena.
Atonepoint,MedivhandKhadgardiscussoneversionof theconservation
issue:‘‘whetherwhenyoucreatedaflamebymagic,youcalleditintobeingor
summoned it from some parallel existence.’’ Calling it into being violates
conservation,whereassummoningitfromelsewheremaynot.Medivhclaimed
that thecorrectanswerwasacombinationofboth: ‘‘whenyoucreatefire,all
you are doing is concentrating the inherent nature of fire contained in the
surroundingareaintoonelocation,callingitintobeing.’’53
Rationalizing magic, and encompassing it by natural laws like those that
operateinelectronicgames,normalizesit.ButMedivhcalledmagic‘‘theartof
circumventingthenormal.’’ItiswisetorememberwhatKhadgardidnotthen
know—that Medivh was possessed by Sargeras, the demon who sought to
become the god of the world—when reading what Medivh said next, about
thosewhowouldconstrainmagicbynaturallaws:
Theyseektoplacerationalityupontheworld,andregulateitsmotions.Thestarsmarchin
orderacrossthesky,theseasonsfalloneaftertheotherwithlocksteppedregularity,andmen
andwomenliveanddie.Ifthatdoesnothappen,it’smagic,thefirstwarpingoftheuniverse,
afewfloorboardsthatarebentoutofshape,waitingforindustrioushandstoprythemup.54
SomeWoW magic uses equipment, and thus is analogous to engineering
technology.Onu, theAncient of Lore, gave Lunette a phial of scrying, with
which she could prepare a scrying bowl to communicate with him as she
completedquests.Later,KaynethStillwindsentheronaquestfortheChalice
of Elune, which worshippers of the Moon goddess believed had healing
powers.MuchWoWmagicuses spells,manyofwhich consume themagical
substance, mana, as if it were gasoline or a chemical ingredient. As Ronald
Johnstone explains in a standard social-science textbook about religion, the
Polynesian concept of ‘‘mana’’ describes awidespread primitive view of the
possiblesourceofmagicalpowers:
Mana isaprime ingredient inmagic.To thosewhobelieve in it thereexists in theworld,
everywhere, and in everything, an elemental force, a primary energy—mana.Mana even
exists—itfloats,sotospeak—intheveryairwebreathe.Oftenit is just there,notdirectly
attached to anything, simply waiting to be grasped, harnessed, used. Though mana is in
people,inthings,inanimals,inplants,andintheatmosphere,itisimpotentuntilsomeoneor
something, or a spirit perhaps, activates it by discovering the secret key that unlocks its
energies.55
WhenaWoWcharacterusesmana,itregeneratesgradually,somewhatmore
quicklyifthecharacterrestsbysittingdown.Thisprocesscouldrepresentthe
gradual flowofmana from theenvironment into thecharacter, andyet ithas
anotherinterpretation:thetransmutationoftimeintomana.Inprinciple,neither
oftheseinterpretationsconclusivelyviolatesconservationofmassandenergy.
However,characterswhoaremagescanconjureupliquids,usingalittlemana
todoso,thendrinktheliquidtogetasuddenboostofmana.Withoutdoingan
extensive research project, I cannot report the exact mathematical functions
involved, but conjuring liquids and then drinking them appears to produce
much more mana than is consumed, getting something for nothing and
violating conservation. There are two reasons, however, which this violation
does not cause the game to spiral into chaos. First, the liquids can be drunk
only while sitting at rest, rather than in combat as can be done with magic
potions, and both conjuring and drinking take time. Second, conjured liquids
vanishwhen theowner logsout ofWoW, so they cannot be storedup to the
extentthattheywoulddamagetheeconomicmarketfordrinks.
Althoughmagicalpotionscanbedrunkduringcombat—replenishing
,ratherordinaryenvironments,startingwithahomewheretheplayercanset
up furniture and appliances like those in real American suburbs. There is,
however, no realwinning and losing. The originator,WillWright, prefers to
callita‘‘softwaretoy.’’
World ofWarcraft has the essential quality that people generally associate
with games: competition. Playersmust struggle against adversity to increase
manypointscores,ofwhichthemostcrucial isexperience,whichtakesthem
upagradedseriesoflevels.Attainingahighlevelisasourceofpride.Leveling
upfaster thansomebodyelsemakesaplayerfeelsuperior.Bothblindchance
and clever tactics are important in determining the outcome of many brief
battles, andbattles chain together intoquests.3However, there is no ultimate
victory.Thus,WoWisavirtualworldthatincludesthousandsofgames,rather
thansimplybeingagameitself.AsCoryOndrejkahassaid,‘‘Noothermedium
providessuchbreadthanddepthofexperience, interminglingthesocialwhile
encouragingexplorationanddiscovery.’’4
If ‘‘game’’ is a complex concept, ‘‘role-playing’’ is evenmore so, and the
combination of the two adds further complexities.5 In the real world, we
constantly play roles, some, such as ‘‘customer’’ and ‘‘teacher,’’ that follow
well-developed scripts provided by the culture, and others that we largely
invent ourselves. Every mentally normal person is able to pretend to be
someoneelse,aswellas toplayroleswhilebeinghimselforherself.Perhaps
there are three dimensions to role-playing. First is the competence a person
needs to play a given role, and roles differ in the demands they make on
players.Icandoaprettygoodimitationofapriest,althoughIhavenevertaken
holy orders, but I am quite incompetent in impersonating a ballet dancer.
Second is the degree to which the role is prescripted rather than creatively
improvised.AnactorplayingRomeointhebalconyscenewhenhecourtsJuliet
must say certain exactwords and is not free to improvise as the same actor
mustwhenhecourtstheactressoffstage.Thethirddimensionisgenuineness,
theextenttowhichtheperson’sthoughtsandintentionsmatchthoseapparently
associatedwith therole.TheactorplayingRomeo isgenuine,becauseweall
know the drama is fiction, but a question often arises about the sincerity of
used-carsalesmen,eventhoughitissafetoassumetheyreallydohavecarsto
sell.
We explore the concept of role-playing more deeply in the chapter on
identity, but for now it is enough to say that the player must take on the
perspective of the character he or she is playing, with some degree of
competence, improvisation, andgenuineness.All these arematters of degree,
andBlizzardEntertainmenttakesexplicitnoticeofthisfact.Inasense,World
of Warcraft is not one virtual world but hundreds of them, called realms.
Technically,arealmisaseparatecomputerorInternetservermaintainingone
instance of the world. In computer lingo, this is also called a shard of the
world.Playerscan interactonlywithplayerswhoare in thesame realm,and
each character is restricted to a single realm. A player can enter multiple
realms,oneatatime,butneedsadifferentcharacterforeach,withtheveryrare
exceptionof a player paying tomove a character fromone realm to another.
Eachrealmdevelopsitsownqualities,reflectingtheplayerswhoenterit,anda
fewhavebeenofficiallysetasideas‘‘role-playingrealms’’byBlizzard:
If you enjoy role-playing (RP) andwould like to imagine that you are an inhabitant of a
fantasy-basedworld,thenarole-playingrealmmaybeforyou.Playerswhochoosetoplay
onanRPrealmshouldabidebytheRole-Playingrealmpoliciesandremainin-characterat
alltimes.Role-Playingrealmsgiveplayersthechancetodevelopcharacterswithabackstory
whodonotsimplyprogressfromquesttoquest,butinsteadassistorhampertheeffortsof
othersforreasonsoftheirown.6
Giventhatrole-playinghasmanydimensionsinonlinerole-playinggames,it
isworth noting a very different technical definition of role-playing game, or
RPG.Thisdoesnotconcerntherelationbetweentheplayerandacharacterin
thegamebutthemechanicsofcombatinsidethegame.Considerthedifference
betweentwoclassicNintendogamesforsingleplayers,SuperMarioWorldand
SuperMarioRPG.InSuperMarioWorld,amustachedItalianplumberneeds
to explore and fight hisway through a number of levels,which are separate
environments, more like the geographic zones of WoW than the experience
levels. Along theway, he encountersmany enemies. If one bumps into him
fromtheside,Mariodies. Ifhehopson itshead, theenemydies.Sometimes
Mario can get apower-up, whichmeans he does not die the first time he is
touched but the second time. However, interaction between Mario and an
enemyisverysimple.
InSuperMario RPG, interactions betweenMario and his enemies are far
more complex.Much of the time,Mario iswandering around the landscape,
pickingupresources,andfindinghiswaytowardgoals,justasinhistraditional
Nintendo games. But when he encounters an enemy, the play switches to
combatmode.Marioand theenemy takeaseriesof turns.Oneach turn,one
strikes the other or casts a spell. The amount of damage done by this attack
depends on a hidden mathematical algorithm that can combine numbers
representing several things: Mario’s strength, the enemy’s strength, the
particularattackused,thedefendant’sarmor,andarandomnumber.Characters
haveanumber,oravariable,calledhitpointsorhealth,whichisreducedafter
eachhitby thenumberofpointsofdamage that resulted from thealgorithm.
Thedamagenumbers are typically displayedon the screen inRPGs, and the
character’shealthmayberepresentedbyanumberonthescreenorabargraph.
When the health reaches zero, the character dies.When eitherMario or his
enemyiskilled,thegameexitscombatmode.
Hitpointsareaveryoldconcept.ElectronicRPGsareverymuchinfluenced
bythe1974tabletopcardgameDungeonsandDragons,whichusedhitpoints,
butthereisamuchearlierexample.Intheearly1950s,mysisterandIplayeda
cardgamesimplycalledWar.Wesatonthefloor,shuffledadeckofcards,and
dealtthemalloutsoeachofushadtwenty-six,orsometimesweusedtwoor
moredecksforareallylonggame.Ineachroundofthegame,eachofuswould
placethreecardsfacedowninaline,thenonecardfaceup.Whoeverplacedthe
highercardfaceup,tookallthoseonthefloor.Ifthetwocardswerethesame
value,weput threemore cards facedown, and another faceup, againwinner
takingall.Whenoneplayerhadall thecards, thegamewaswon.Notice that
thenumberofcardsIheldwerecomparabletohitpoints,andwhenIhadvery
few,IgotconcernedthatIwouldlose.Thiswasapuregameofchance,andwe
werenot allowed to look at the cards inour ownhands andmake a strategy
abouthowtoplaythem.
In complexmodernRPGs, the player does have choices during a combat,
includingrunningaway,andtheremaynotbeexplicitturntaking.Butthebasic
principleisthesame,aseriesofexchangescausingdamagethatistheresultof
a number of factors including random numbers. Modern RPGs enhance the
player’sexperiencebygivinggreatfreedombetweencombatepisodes.Richard
Rouse calls the outdated approach to electronic games
,health
or mana, depending upon their nature—they cannot be conjured up from
nothing but require ingredients that are often costly. To explore this, I had
Maxrohnselectalchemyasoneofhisprofessions,andchooseherbalismashis
second profession so he could acquiremany ingredients directly through his
ownlabor.Toachievetheskilllevelof375inalchemy,Maxrohnbothmastered
transmutationandproducedpotionsofeverincreasingpower.Beforehecould
doanyalchemy,Maxrohnneededaphilosopher’sstone.Thefirststepwas to
gettherecipefromaGnomealchemistinGadgetzan,namedPestlezugg.Then
it was necessary to collect the four ingredients: iron bars and black vitriol,
whichhecouldbuyattheauctionhouse,andtwoherbsforwhichhisherbalism
skillwassufficient,purplelotusandfireblooms.
AlchemyinWoWinvolvesmoreelementsthanjustearth,air,fireandwater,
butunlike in the realworlddoesnot transformuraniumintoplutonium.Four
additional elements exist:mana, life, shadow, andmight. AmongMaxrohn’s
final challengeswas to create primalmight, using his philosopher’s stone to
combinetheprimalsofearth,air,fire,water,andmana.Unfortunately,hecould
make only one unit of primalmana per day, because the philosopher’s stone
hadacooldowntimeoftwenty-threehours.
High-level ingredients are very difficult to collect, althoughMaxrohn had
amassedsuppliesfromhisadvancedquestinginOutland,andhewasforcedto
spendabout twohundredgoldcoins tobuyothermaterials at theStormwind
auctionhouse tocompletehisskilldevelopment.Heaccomplishedthis inside
thealchemysupplyshopintheMageQuarterofStormwind.Toreachskill374,
he produced several units of Elixir ofMajorDefense, each consuming three
ancientlichens,1terocone,andoneimbuedphial.Thenhereachedskill375by
makingafelmanapotion.Drinkingthisduringafightrestores3,200mana,but
at the cost of degrading spell damage and healing for fifteen minutes. Two
herbsarerequiredtomakethispotion,manathistleandnightmarevine.Notice
that all these procedures are very rigorous, as fanciful as they may be, and
involveverylittleuncertainty.
Epilogue:CorruptionoftheDream
Of all the intense experiences in her druidic training, Adalgisa was most
affected by her two expeditions into theWailing Caverns. Situated near the
centerofthearidBarrens,thesedeepcavesventgeothermalsteamthatcausesa
wailing sound that permeates the passageways and the vaulted roomswhere
corrupteddruids lurk.WhenNaralex, aNightElf druid, discovered them, he
naivelyimaginedbringingthewaterstothesurfacetoirrigatethesurrounding
dry territory. The only source of power available to him was the Emerald
Dream,sohewentintoadeepsleeptochannelitsenergies.Hisdreambecame
anightmare,thewatersbecamecorrupted,andhisfollowersweretransformed
intoserpentdemons.56NaraWildmane, in theTaurendruidhouseatThunder
Bluff,gaveAdalgisathequestthatsentheronherfirstexpedition.Sheandher
team were asked to assassinate four fanglord druids who ruled the caverns
during Naralex’s troubled slumbers: Serpentis (serpent), Pythas (python),
Cobrahn (cobra), and Anacondra (anaconda). Her second expedition was to
wakenNaralexandend thenightmare.The lesson that religioncanbeevil—
evenherveryownreligion—wastroublingintheextreme.
4Learning
It is said that we Tauren are prisoners of tradition, but I,Minotaurus, enjoy
learningnew things. It is good togain skills andknowledge about theworld
aroundus,and it isalso true that traditionsmustbe learnedrather thanbeing
born into us. We cannot truly revere our ancestors unless we know and
understand them. We cannot properly celebrate the past without building a
joyous future. There is an ancient Tauren saying: ‘‘gladly learn, and gladly
teach.’’
When I entered the world at Camp Narache in Mulgore, it was raining.
Perhapsthatwasagoodomen,suggestingIwouldhaveaspecialrelationship
withthespiritsofthewaters.Amessage,whichIcaninterpretonlyasguidance
from a spirit, told me to speak with the person standing before me, Grull
Hawkwind. He said, ‘‘You have a promising air about you, and will prove
yourselftothetribe.’’Thus,theveryfirstwordsIheardidentifiedasecondof
the four elements, air, which I was suremust be another omen. To begin to
prove myself, Hawkwind asked me to help resupply the village by hunting,
whichIpromptlydid.Hethengavemeanotetellingmetoseekinstructionin
shamanismfromMeelaDawnstrider,whosetentwasinthecamp.
Shegreetedmebyexclaiming,‘‘Asquicklyaswaterfallsfromthesky,here
youarebeforeme.’’Ifeltthisconfirmedmysurmiseaboutthewateromen,and
shewentontoexplainhowimportant itwouldbetounderstandtheelements
and learn to communicatewith the spirits of theTauren.The instructionwas
nottolearnbyreadingbooksandwritingexaminationessays.Rather,Iwould
needtoexperiencechemicallyinducedshamanisticinitiations,involvingquests
toobtaintheingredients.
First,SeerRavenfeatherconcoctedasaptadrink,‘‘createdtobindourspirits
to the elements,’’which I consumedwhile standing at the shaman shrine on
KodoRock.Amanifestationofearthappearedtome,andtaughtmethatearth
is the essential foundation, providing strength, stamina, and patience. The
manifestationalsoexplainedthattheelementsare‘‘dualnatures,opposingone
another.’’
Not as part ofmy extensive shaman training but asmy early initiation to
Taurenadulthood,IperformedthreeritesoftheEarthmother.First,intheRite
of Strength, I slew a dozen Bristleback enemies of the tribe. In the Rite of
Vision, Iconsumed theWaterofSeersat the tribal fire,whereuponaghostly
wolfappearedtome,howled,andbeganwalkingnorthwest.Ifollowedittoa
cave,whereIencounteredSeerWiserunner,whopraisedmeforcompletingthe
second tribal test. The seer told me, ‘‘Travel to Red Rocks east of Thunder
BluffandspeakwiththeAncestralSpirit.’’
WhenIapproachedRedRocks,LorekeeperRaintotembeggedmetodefend
‘‘oursacredburialground’’againstBristleback interlopers.Afterkillingeight
of these desecraters, I stood amid the ten-foot-tall wooden frames on which
Taurenexpose theircorpses to theelements,wrapped likemummies.Aspirit
appeared to me, saying, ‘‘We, the Ancestral Spirits, represent the mighty
Tauren who gave their lives bravely to found and protect our great city of
ThunderBluff.’’Havingpassedthethirdandlasttest,Inowassumedthesacred
dutyofadefenderoftheTaurenpeople.
Soonafterward,whenIreachedexperiencelevel10,Iwasmatureenoughto
undertake the second set of shamanism quests. To learn the call of fire, the
principle of destruction and chaos, I was required to trek to the Barrens,
territory jointly administered by Taurens and Orcs, and meet an Orc named
KranalFiss.Hesentme tocarryanunlit torch into theOrczoneofDurotar,
climb one of the highest peaks, and ignite the torch at the Shrine of the
Dormant Flame. The keeper of the flame proved to be a Troll named Telf
Joolam, who explained that fire also represented life and creation. ‘‘Forces
opposeoneanother,butatthesametime,onecannotexistwithouttheother.’’
Whereas the manifestation of earth had peacefully conversed with me, the
manifestationoffireattempted
,toconsumeme.
WhenIreachedexperiencelevel20,XanisFlameweaverontheSpiritRise
at Thunder Bluff told me, ‘‘Long has it been since you were last tested,
Minotaurus.Youhaveshownpatiencethusfarinyourstudies,butthetimehas
come for you to learn more.’’ Islen Waterseer, at the farthest point from
MulgoreontheseacoastoftheBarrens,toldmeImustlearnthefundamental
lesson that ‘‘watermeans rebirth.’’ To accomplish that, I must find Brine in
SouthernBarrens,thenfollowherinstructiontobringwatertoherfromsources
nearandfar:apondimmediatelybelowherhill,thewellinTarrenMillallthe
wayacrossthegreatocean,andtheruinsinAshenvalebackonourcontinent.
Brine thenblessedaphialof thewater,and toldmetoreturn toIslen.She in
turn sentme touse a fewdropsof thewater, plusmycombat experience, to
defeat corruptedmanifestations ofwater in a shrine on thewest coast of the
other continent, which had become polluted by the plague. Once I had
succeeded in completing all those arduous assignments, Islen gave me my
watertotem.
I imagined that at experience level 30, I would need to undergo an
exceedinglylengthyseriesofquests,evenlongerthanthoseatlevel20,togain
myfinaltotem.ButIwasmistaken.SearnFirewarderintheValleyofWisdom
atOrgrimmartoldmetoseekPrateCloudseerinasmallcaveonthenorthern
cliff of the vast canyon called Thousand Needles. I wanted to provemyself
worthy of the air totem, but after the rigors of thewater totem quests Iwas
terrified at the dangers thatmight lie ahead. Tomy astonishment, Cloudseer
simply gave me the totem, without any further requirements. No quest, no
danger, no learning! Then it struck me. This was a challenge even more
difficultthanallthosethathadgonebefore,becauseitrequiredmetodiscern
entirelyformyselfwhatitmeant.Isatandmeditatedforalongtime.
Gradually, the realizationcame tome.Theultimate lesson ishow to teach
yourself.Earlier,Ihadfollowedtheinstructionsofmyteachers,totheverylast
detail,withgreatdedication.Now,therewerenoinstructions.Imustdecidefor
myselfwhatgoaltoseekandhowtoachieveit.Spiritliterallymeansabreath
ofair, and the final lesson formyspiritwashow tobreathenaturally,onmy
ownvolition,accordingtomyownnature.Alltheearlierlessonshadrequired
metolearntherules;thislessonconcernedfreedomfromallrules.Istoodand
lookedaroundme.
When Searn Firewarder told me where to find Cloudseer, he rather
contemptuouslysaidshewas‘‘hiddin’inaholewit’herboyfriend.’’Firewarder
was not merely being prudish, but expressing the widespread view that
religious leadersmustbepure, and thatpurity requiredcelibacy.However, if
everythingnaturalweresacred,thensexualintercoursebetweenCloudseerand
themanshelivedwithwassacred,andsulliedherpuritynotatall.Ilookedfor
him.
Slightly deeper in the cave, I found him. Named Dorn Plainstalker, he
commented, ‘‘So, you have soughtme out, or perhaps destiny brings you to
me?Nomatter.’’Yes!Thatistheinsightexactly.Thedesirethatdrivesmeto
seekenlightenment,andmydestiny,areoneandthesamething.
Plainstalker offeredme a quest, Test of Faith,whichwould requireme to
leapfromaprecisespotononeof thestonepinnacles thatgavethiszonethe
name ThousandNeedles. I stood there and looked down, a thousand feet or
more,tocertaindeath.Ihadachoicetostepintoemptyairornot,freeasthe
air to decide either way. Which faith would I test? It was not faith in
Plainstalker,norinancientTaurentraditions,butinmyownintuition.Imoved
forward,andsuddenly Iwas falling. I fell, seemingly forever,until I saw the
rockygroundrushingatme,certaindeathafractionofasecondinthefuture.
Then, before striking the ground, I was teleported back to the cave with
Cloudseer and Plainstalker, perfectly safe. Plainstalker offered me a second
quest, to testmyendurance,but Ideclinedpolitely. Ihadnoneed to testmy
endurance, normy strength or knowledge of lore that could be evaluated by
other quests he would offer. For the time being, I had learned everything I
neededtoknow,soitwastimetobegintoteach.
Once I had completed the quests to gain the totems of all four natural
elements,andhadgainedtheenlightenmentthatallowsamaturestudenttotake
responsibilityforhisorherownfurtherdevelopment,Iwasreadytobecomea
teacher.IreturnedtomypointoforiginatCampNaracheandwasassigneda
studenttomentor.HernamewasAdalgisa,destinedtobecomeadruid,aclass
thathasaspiritualqualitycomparabletothatofashamanlikemyself.Imether
whenshefirstarrived,introducedmyself,andgaveheragoldcoin.Iexplained
thatsheshouldlearnfrugalityandthatgivingherthecoinwasatest.Ihopedto
see that she still possessed that coin when we next met, after her initial
education. I left her in the trustworthy hands of the druid trainer Gart
Mistrunner, who shared a tent with my first shamanism teacher, Meela
Dawnstrider.
Adalgisa completed her early training quickly, and she had reached
experiencelevel7whenshejoinedmeatBloodhoofVillage,thetownnearest
hertraininggrounds,stillcarryingthegoldcoin.Isuggestedshelearnthesame
two professions I had learned many months before, skinning and
leatherworking.Skinningisanexcellentwaytoearnmoney,becauseonecan
skinnotonlytheanimalsonekillsintheordinarycourseofquestingbutalso
the corpses of animals killed by people who lack the skinning skill.
Furthermore,bothdruidsandshamanswearleatherarmor,soleatherworkingis
avaluableskilltothempersonally,quiteapartfromitseconomicvalue.
IintroducedAdalgisatoChawStronghideandYonnDeepcut,whomadeher
an apprentice in both these professions. She bought a skinning knife from
WunnaDarmane, the tradegoodsseller,plussomecoarse thread. I thengave
hersomelightleatherIhappenedtohaveinmycarryingbags.Withfourpieces
ofcoarsethread,shewasabletomakeforherselfasetofhand-stitchedleather
bracers and a pair of boots. In her questing, she had looted bracers with an
armor value of 15, and shoes with only 5. Her new bracers and boots had
values of 21 and 31, so her first efforts at leatherworking had been a great
success. This work had also increased her leatherworking skill from 1 to 3,
whichwasadmittedlyalongwayfromthemaximumof375thatexistedatthe
time.
Adalgisa then suggested we should both learn something together from
scratch,andpointed toa fishing trainer,UthanStillwater,whowas fishing in
Stonebull Lake. That sounded like fun, so we became apprentice fishermen,
boughtrodsandluresfromavendornearthebridge,andstoodforawhileona
largerock,takingturnscastingourluresintothewater.Betweenus,wecaught
eighteen brilliant smallfish and eleven longjaw mudsnappers, and she also
caughtaten-poundmudsnapper.Afterallherexhaustingwork,Adalgisawent
totheinntorest.InspiredbyAdalgisa’sexample,Idecidedtodevelopmyown
skinningskillalittlebit.So,ItraveledtothenearbyTaurencity,ThunderBluff,
where I bought some materials from a vendor and the auction house, made
myself some new armor, mailed some to Adalgisa, and raised my
leatherworking skill from 134 to 145. Learning philosophical insights is
uplifting,
,butlearningpracticalskillsiswonderful,too.
AdalgisajoinedmeatThunderBluff,whereshereceivedadvancedtraining
inDruidismandreadsomeof thebooksdescribingthehistoryofourpeople.
Wedecidedsheshouldlearnhowtotravelaswidelyaspossible,givingherthe
greatestoptionsconcerningwhichqueststoacceptandwhichterritorytovisit.
Through travel, shewould learnmany things, so learning how to travelwas
learninghowtolearn.Therefore,Ishowedherwheretopickuptheflightpath
to and from Thunder Bluff. In the Horde, we can ride wyverns, intelligent
flyingbeastswithhugebatwingsandfeatureslikethoseofawolforlion,but
we cannot fly to a destination we have not first reached on foot. Therefore,
Adalgisa and I ran to pick up the three flight paths in theBarrens, the zone
betweenOrcandTaurenterritory:CampTaurajo,Crossroads,andRatchet.
At Ratchet, we took a boat to Booty Bay in Stranglethorn Vale, at the
southern tip of the other continents, picking up the flight path there. To get
northfromBootyBay,wewouldneedtheflightpathtoGrom’golBaseCamp,
butthebeastsweretoodangerousevenforalevel30likemetowalkthere,let
aloneAdalgisa,whowasstillonlylevel10.Therefore,weretracedoursteps,
sailing back to Ratchet, then ran north to Orgrimmar, the Orc capital. From
Orgrimmar,weflewonazeppelintoGrom’gol,whereAdalgisapickedupthe
directflightpathtoBootyBayforfutureuse.Wethentookanotherzeppelinto
Undercity. The third of the three zeppelins could have returned us to
Orgrimmar,butinsteadweusedtheUndercityteleportertovisittheBloodElf
city,Silvermoon.
AfterwehaddonesomesightseeinginSilvermoon,Adalgisaexplainedthat
itwastimeforhertouseaspecialspelltovisitMoonglade,fordruidtraining.
Thiszoneisuniqueamongtheareasoftheworld,becauseitisgenerallyopen
only to members of the druid class. Above experience level 10, they can
teleport there whenever they wish. Unable to follow Adalgisa, I wished her
goodfortunewithherdruidiceducation.Sheactivatedherspell,brilliantwhite
lightbeamedfromherhandsassheheldthempartlyoutstretchedoneitherside
ofherbody,thenshevanished.
Later, Adalgisa told me that her druid teacher Dendrite Starblaze had
instructedhertoseekouttheGreatBearSpiritandlearnaboutthenatureofthe
bear, so that she would be prepared to take the form of this animal when
necessary for her quests and battles. I could never talk with the Great Bear
Spirit myself because I am not a druid, but Adalgisa did tell me one of its
lessons:‘‘Strengthofthebodyisthepowerandswiftnessofaction.’’Itisvery
goodtolearnfromone’sstudent.Gladlylearn,andgladlyteach!
CharacterLearning
WhileMinotaurus isbynomeansunintelligent, he isnot an intellectualwho
doubts, criticizes, and constantly analyzes the alternative positions he might
take.Rather,heisfaithful, trusting,andcomfortablewiththetraditionsofhis
people.ItisworthnotingthatofallthetenracesofWoW,theTaurenhavebeen
leastaffectedbythewars,andthustheircultureshowsthegreatestcontinuity.
TheDwarvesandNightElvesmaybeobsessedwiththeirpasts,buttheTauren
livetheirs.Minotaurus’snotionoflearningemphasizestransmissionofculture
fromonegenerationtothenext,morethandiscoveryofnewways.Notethathe
lovesanancientstatementabouteducation:‘‘gladlylearn,andgladlyteach.’’In
fact,thesewordsaremorethansixhundredyearsoldandcanbefoundinthe
prologue to Chaucer’s TheCanterbury Tales, where they describe the Clerk
fromOxford:‘‘gladlywoldehelerneandgladlyteche.’’1
Figure4.1
ForWorldofWarcraft’s fourthbirthday, eachplayer receiveda cuteBabyBlizzardBearpet,here
learninghistoryfromaNorthrendwarlord.
To the extent that our imaginations assign personalities to our WoW
characters, their learningcanbe subtle, but the computational facts aremuch
simpler. When Minotaurus was escorting Adalgisa to get her flight paths, I
engagedinsomeplay-acting,pretendingshedidnot‘‘know’’wheretheflight
pathswereandhadneverseentheplacesshevisited.Thatmayhavebeentrue
forherasacharacter,butasaplayer Ihadalreadybeeneverywhere.During
their trek, Iwas in fact runningboth charactersmyself, using twocomputers
andtwoWoWaccounts,pretendingthateachcharacterknewonlywhatheor
shehadexperiencedinsidethevirtualworld,duringashortvirtuallife.
Neither Minotaurus nor Adalgisa had ever been to Booty Bay, although
several of my other characters had been there, notably Catullus, who had
walked there from Grom’gol when he had rather more experience than
Minotaurus. The pair of Taurens met the Horde flight master on top of the
BootyBayinn,buttheycouldnotflytoGrom’golbecausetheyhadnotalready
visited the flight master there on foot. That was the reason they needed to
returntoRatchet,walktoOrgrimmar,andtakethezeppelintothecamp.When
theymet theflightmaster inGrom’gol, they‘‘learned’’ theflightpoint.What
this meant computationally was probably a simple matter of a ‘‘0’’ being
changedtoa‘‘1’’inamemoryregisterdevotedto‘‘Grom’golflightpoint.’’All
thelearningbycharacterstakesplacethroughsimilarsimplechangesofabyte
ortwoinadesignatedvariableinsidetheBlizzarddatabase.
Thedetailsarenotwidelyknown,andthereisnopointintryingtodeduce
them.Ioncedid‘‘crackthecode’’ofavideogame,TheWizardofOzforSuper
Nintendo,learningbyexperimentandlogicwhatcodestoputinwhatmemory
registers to conquer absolutely every aspect of this admittedly more simple
game.Blizzardneedstokeepthedataonitsownserverbecauseifplayershad
thedataontheirowncomputertheycouldmodifyitinordertocheat.Thesame
systemapplies tovirtual objects that a charactermaygain.Presumably, each
object has an identification number, and when that number is in one of the
registersdevotedtothecharacter’sbackpack,theobjectisinthecorresponding
slot of the backpack. The graphics that display the object and the icon
representing it are already on the player’s computer disk, but they cannot be
usedunlesstheappropriatecodehasbeenunlocked.
Themostimportantthingthatcharacterslearnisexperience,startingatlevel
1 and ending (during the period of my research) at level 80. If I were
programmingthis,Iwouldusetwomemoryregisters.One,consistingofonly
one byte, would represent the level itself, because one byte can store the
numbers 0 through 255. The second, largermemory registerwould store the
number of experience points the character had earnedwithin the given level.
Laterlevelsrequireamuchhighernumberofexperiencepointstocomplete.At
thelowextreme,level1requiresonly400experiencepointstofinish,andcan
bedoneinlessthanhalfanhour.Atthehighend,completinglevel79requires
1,670,800experiencepoints.Thetimerequiredtocompletethelevelsdoesnot
differ by the same proportion because one earns more experience points at
higher levels.At thehighest levels,mycharactersmightkillmonstersgiving
more than 2,000 experience points, but even doing several high-level quests,
advancingonelevelcantakeacoupledays.
Ofequalimportanceislearningclassskills:shamanismskills,inthecaseof
Minotaurus, and druidism skills, in the case of Adalgisa. As in the example
given
,byMinotaurus, thisoccasionallyoccurs throughcompletionofaquest.
Moreoften, acharacterpaysmoney toaclass trainerwhocommunicates the
instructionbycastingaspell.Abouteverytwogeneralexperiencelevels,new
classskillsbecomeavailabletobuy.
Professions are learned primarily by practicing them, gaining higher skill
levelsthesamewaygeneralexperienceisgained,butonoccasionalsofroma
trainer or quest. Skill in weapons is gained simply by practice, except that
initial training from a weapon master NPC can allow a character to begin
learninganewkindofweapon.Mostoftheseformsoflearningarelimitedby
the general experience level a character has reached. For example, a rogue
cannotadvanceinlockpickingbeyondaskillof95atlevel19,whilelevel20
imposes a cap of 100. Thus, there is a mechanical quality to learning by
characters,whilehumansmaylearninmanysubtleways.
Onewayofdescribingthisistosaythatcontemporarygamecharactersand
NPCsfailtomakeuseofwhatcomputerscientistscallmachinelearning.Very
complex examples of machine learning, such as the more advanced neural
networks I employed for the research reported in my book God from the
Machine, allow an artificial intelligence to learn how to classify entities or
actions in theirworld, determinewhich courses of action on average lead to
greatrewards,andmakedecisionsthatareinformedbypastexperience.2
Anexamplefrommyownearlyworkisasimulationofamouserunningup
asimplemazeintheshapeofaT.3Thebehaviorofthemousewascontrolled
bytwomemoryregisters,call themLeftandRight.At thestart,eachregister
has the number 50 in it. Themouse runs up the T and reaches the decision
point.Should it turn left or right?The computer generates a randomnumber
between0and1,andmultiplies itbythesumof thenumbersin theLeftand
Right registers. If the result is lower than the number in the Left register, it
turnsleft;otherwise,itturnsright.
OnonesideoftheTthemousegetsarewardingpieceofcheese;thisadds
10pointstothenumberinthememoryregisterforthedirectionitwent.Onthe
other side, it gets a punishing electric shock, and 10 is subtracted from the
correspondingmemoryregister(downtoafloorof10points,belowwhichthe
registercannotgo).Ifyousetthecheeseononesideandtheshockontheother,
themousequickly learnswhichway to go.A slightlymore complexversion
hasoneside(atrandom)bedarkorbright,usestwoothermemoryregistersto
representthesechoices,andmakesthemousepayattentiontowhichdichotomy
ismoreinformative,dark/brightor left/right.Infact, themousereadilylearns
where you are putting the cheese—left or right, dark or bright—and if you
switch the reward and the punishment, itwill quickly unlearn old habits and
adapttothenewsituations.
That is a simple example of machine learning, but there are many other
kinds,andWoWdoesnotapparentlyuseanyofthem,unlesspossiblyinhow
anNPCdecideswhichoftwoenemiestofightonthebasisofthedamagethey
had recentlydone to it.Humanshaveanumberofdifferentways they learn,
includingdifferentchannelsthroughwhichtheygaininformationanddifferent
waystheirnervoussystemsgeneralizefromspecificexperiences.
Many authors have recently argued that virtual worlds can be excellent
teaching environments for real-world skills, and that research on human
learninginvirtualworldscantellusaboutlearninginotherenvironments.4For
example, Anthony Papargyris and Angeliki Poulymenakou of Athens
UniversityofEconomicsandBusinesshavearguedthatmassivelymultiplayer
gamescanteachmanylessonsusefulinreal-worldorganizations.Theseinclude
‘‘collaborationandteam-work,’’‘‘negotiatingandtrading(virtual)resources,’’
‘‘communicating knowledge,’’ ‘‘developing and reassessing complex
strategies,’’ and ‘‘practicing leadership and administrative tasks (project
management).’’5Researchonthesetopicsisinitsearlystages,butforpresent
purposes it is reasonable toassumethat there ismuch to learnabout learning
fromhowpeoplelearninWoW.
LearningtoPlay
Learningbyplayersisprogrammedtosomeextent,butithasmanydimensions
anddegreesoffreedom.EarlystagesofmostpopularRPGs,whetheronlineor
off-line video games, include explicit tutorials to get a player started. For
example,whenaplayerofCastlevania:LamentofInnocenceentersthecastle,
allthegameterritoryistotherightorstraightahead,whileafewroomstothe
leftareexplicitlyatrainingground.InthecaseofWoW,allcharactersstartout
inaprotectedareaintheleastthreateningzoneforthegivenrace.Thenearest
beastsaredocile,andsinglehigh-levelcharactersoftheoppositefactioncannot
enterpasthigh-levelguardNPCs.
For the very first levels, as the playermoves forward and encounters new
kindsofsituations,buttonsmarkedwithanexclamationmarkappearnearthe
bottomofthescreen.Clickingononeopensasmallwindowgivingahint,first
covering the basics and later addressing slightly more advanced topics. For
example,onehintpopsupassoonasthefirstquesthasbeencompleted,telling
theplayertoreturntothequestgivertoreceiveareward,andexplainingthat
the quest giver will show up on the minimap when the player approaches
closelyenough.Anotherhinturgestheplayertoteamupwithothersandforma
groupwhenfacingadifficultquest.
Many quests are examples of whatmight be called embedded instruction,
training exercises that fit naturally into the gameplay and are not explicitly
labeled educational. Some seem especially designed to get the character
traveling out into the world and learning how to operate modes of
transportation.Forexample,ayoungNightElflikeLunettevisitingDarnassus
for the first time is likely to encounterMydrannul, a salesman, standingnear
theentrancetothecity.Heasksforapackagetobedeliveredtohiscolleague
NessaShadowsonginRut’theranVillage.AlthoughthisvillageisonTeldrassil,
itisimpossibletowalkthere,soheexplains,‘‘toreachNessayoumusttakethe
portalinDarnassustoRut’theranVillage.Youwillfindtheportalwestofthe
TempleGardens.’’This teleportationdevice is theonlypracticalmeans toget
onoroffTeldrassil. It ispossible to jumpoff the island,butdoingso is fatal
becausethetreeonwhichitrestsissohigh,anditisnotpossibletoclimbback
onagain.
In the village, Nessa asks for some fishing samples to be taken to her
colleague Laird inAuberdine, which is a fewmiles across the ocean straits.
Thereareactuallytwowaystogetthere,aboattripandaflight.Thefirsttime
Lunette tried this, she took the boat. However, Laird was not prepared to
receiveher, so sheneeded to return to thevillageand followNessa’sprecise
instructions: ‘‘Bringmycollection toourhippogryphmaster,Vesprystus, and
speak to him about traveling to Auberdine.’’ Vesprystus says, ‘‘It is sound
advicetospeakwiththehippogryphmaster ineverytownthathasone.Once
you speak to the master, you can then fly there from other towns.’’ After
Lunette took the flight,Lairdwas ready to receiveher, askedher to takehis
response back to Nessa, and said, ‘‘If you wish to take the ferry, then one
regularlydepartsfromthedocktothenorthwest.’’
This is actually a chain of four quests (Mydrannul to Nessa, Nessa to
Vesprystus,
,Vesprystus toLaird,Laird toNessa). It acquaints theplayerwith
twomodesof transportation, flyingand sailing, andencourages theplayer to
leavethezonewherethecharacterwasborn.InthetownofAuberdine,several
quests are available that take a young character all through the surrounding
Darkshorezone.Inthecaseofflying,thesequencealertstheplayertotheneed
toestablishanetworkofflightpathsacrosstheworld.
Humans’ first experience with flight often comes after they meet
QuartermasterLewisatSentinelHillinWestfall,thesecondzonetheyusually
enter.HeasksthemtodeliveranotetoStormwind,saying,‘‘Thefastestwayto
StormwindisthroughThor,ourgryphonmaster.He’sjustdownthehill;bring
himmynote,andthentakeagryphontoStormwind.’’Thegryphonmasterin
Stormwindexplainsmore:‘‘ThegryphonmasterinWestfallisThor.Ifyou’ve
spokentohimbefore,thenyoucantakeoneofmygryphonstohim.That’sa
goodlessontoknow:gryphonsarealwaystrainedtoflytotheircapitalcity,but
they’ll only take you to a remote gryphonmaster after you’ve already been
there.’’
Thesameistrueforpracticingcraftsandotherskills.Anearlyquestcalled
GarmentsoftheMoonsentLunettesouthofDolanaartohealShaya,aninjured
sentinel,givingLunetteexperiencewiththehealingandfortitudespellsshehad
justlearned.Embeddedinstructionisnotlimitedtothelowestlevels,although
itismostprominentthere,andtheShattrathCityflightmasterontheadvanced
Outlandcontinentnotonlysoldflightticketsbutalsoinformedcharacterswho
werereadytobuytheirownflyingmountshowtheycouldlearnflyingskills.
VerbalTeaching
Research has confirmed that players learnmuch fromother players, verbally
askingquestionsandreceivinganswers.BonnieA.Nardi,StellaLy,andJustin
Harrisstudiedthewaysplayerslearnthroughtext-basedin-WoWchattingwith
one another, noting that this form of social learning had an emotional
dimension, aswell as a cognitiveone.6These researchers distinguished three
kinds of learning, as defined by what is learned: finding facts, developing
tacticsorstrategy,andbeingsocializedtothenormsandvaluesthatconstitute
gameethos.
From my own observations of fact finding, here is a simple example. In
Stranglethorn’s general chat, one player asked, ‘‘Anyone know where is the
tiger Sin’Dall?’’ Another, immediately responded, ‘‘On top of a hill, in the
middleofwheretheeldertigersare.’’Athirdconfirmed,‘‘Yesgowhereelders
areandlookforamound.’’
AmuchmorecomplicatedexamplewaswhenKizametaskedfellowWinged
Ascension guild members, ‘‘Does anyone know if there is a flight point in
Alterac?’’
Torchyanswered,‘‘Thereis,Ithink.’’
Hotstuntysuggested,‘‘AeriePoint?’’
Kizametdisagreed,‘‘That’sHinterlands.’’
Maxrohnchimedin,‘‘RefugePointe.AerieisinHinterlands.’’
Torchycorrectedhim,‘‘RefugeisinArathi,notAlterac.’’
‘‘Right,sorry!’’Maxrohnadmitted.
‘‘Thanksfortryingtohelp,’’saidKizamet.
Zott authoritatively explained, ‘‘Alterac has no flight path. The closest is
WesternPlaguelands.It’sinChillwindCamp.’’
‘‘Thanks,Zott,’’saidKizamet.
‘‘Goodforyou.’’Maxrohncommented.‘‘That’sright.’’
‘‘IthoughtitwasSouthshore,’’Torchyinterjected.‘‘Butthat’sinthewrong
zone.’’ Indeed, examination of the maps indicates that the closest Alliance
flightpointtotheruinsofAltaracisatChillwindCamp,butSouthshorehasthe
secondclosest,andRefugePointeisprobablythethirdclosest.
Withrespect to tactics,sometimesplayerssharecleverwaysofcompleting
quests.Anexamplethatshowshowtwoapparentlyseparatequestscanaffect
eachotherwaspostedontheWowheadwebsitebyPsonicainJanuary2007.7
Thequestsboth takeplace in theBladespireogre settlement inBlade’sEdge
Mountains,azoneofOutlandforlevel-65tolevel-68players.Onequest,The
TrappingsofaVindicator,requirestheplayertoretrieveaswordandashield
that are held by two level-66 ogres named Droggam and Mugdog.
Unfortunately,eachresidesinalargehut,flankedbytwoeliteguards,eachof
whomwouldbenearlyimpossibleforanindividualplayertokill,andbytwo
non-elites.Theotherquest,GettingtheBladespireTanked,requirestheplayer
toenticefiveogrestodrinkmugsofalcoholthatattractthemifplacedinfront
ofthem,whichdoesnotworkforafewlabeled‘‘sober.’’Psonicaexplainshow
tousethebrewtogettheswordandshield:‘‘Thisquest isnotmarked‘elite’
becauseyoureallydon’thavetokillthe2eliteguardstogetthenamedogre.
Noticethattheguardshave‘sober’intheirnames?SowhatIdidwasthis:1.
kill the2non-elitesbypulling themoutof the tent/hut.2.goascloseasyou
cangetwithoutpulling theelitesandplacea ‘BloodmaulButebaneBrew’on
thefloor.Thiswillpullthenamedbutnotthetwosoberguards.3.Killnamed
ogre.4.Profit:)…easyascakewhenyou remember thatmostogresarenot
able to resist the smell of some brew.’’ Maxrohn confirmed that this tactic
workedwell.
On the level of economic strategies, my character Vadvaro reported an
interesting conversation that he hadwith themaster of his guild,Morskajak,
aboutthebusinessofherbalism.Morskajakreportedhepossessedsixhundred
goldcoins,andcommented,‘‘Notbadforflowerpicking.’’
Vadvaroasked,‘‘Whatpartoftheworkactuallygivesyouthegold?’’
‘‘Eachherbhasazonewhere it ismostplentiful,’’Morskajakcommented.
‘‘Foranexample,theHinterlandsisthebestzoneforSungrass.Andthereisthe
onlyoneplacewhereyoucangatherGhostMushroomsinanynumbers.While
StonetalonMountainsisbetter thananywhereelseforWildSteelbloom.Plus,
someherbssellforalotmorethanothers.GhostMushroomsandGromsblood
sellfortopprices.Alotofotherspaysolittletheyarehardlyworthgathering.’’
‘‘Doyouselltheherbsdirectly,’’Vadvaroinquired,‘‘orusetheminalchemy
orenchanting?’’
‘‘WhentheAuctionHouseispayingwellforherbs,Iselltheherbsdirectly,’’
Morskajak replied. ‘‘When the market drops or even crashes, I use them to
make potions. I always sell them through theAuctionHouse.Vendorswon’t
giveyounearlyasmuchasthesameitemattheAuctionHouse.Theonlything
you have to watch out for is the stuff that won’t sell. For me, the in-game
economy and the Auction House are a major part of the fun of World of
Warcraft….Thegatheringprofessionsofherbalism,skinningandminingpaya
lotbetter thananyof thecraftingprofessions ifyou learn theAuctionHouse
well. The problemwith blacksmithing, leatherworking and such is that you
havetopayforthematerials.Andoftenthematerialscostmorethanyoucan
getforthemanufactureditems….Whenyouareherbing,younotonlyneedto
find where they spawn, but you need to find where there aren’t a thousand
othersgatheringthesameherb.Andyouwouldn’tbelieveit,butyouactually
levelprettyfastwhenyouareherbingbecauseofhowmanymobsyouhaveto
killtogettotheherbsthatyouwant.’’
Learning game ethos depends upon their being an ethical code in the first
place,andindeedoneexists.WoWitselfsuggestsninebasicrulesofetiquette
for playerswho are questing together in parties,which Iwill paraphrase and
illustratefrommyownexperience:
1.Helpeverybodycompletetheirquests,ratherthanquittingassoonas
youhaveachievedyourowngoals.Forwhateverreason,partymembers
frequentlybailedoutwhileotherplayersandIwereinthemiddleofan
instance,leavingustooweaktocontinue.
2.Whenlooting
,anarea,theplayerswhoneedparticularkindsofloot
mostshouldgetprecedenceinreceivingit.Ifoundthisruleverydifficult
tofollowininstances,becausesomuchwashappeningsofastthatI
oftencouldnotthinkaboutwhatthelootwasorwhetherIneededit.
Afterafewotherplayershadcomplainedtome,Isimplystoppedtaking
anyspecialitemsfromtheloot.
3.Donotlootdeadmonstersifyourgroupisstillincombat.Certainly
thepriorityshouldbeprotectingyourfellowgroupmembers,butsome
groupsIwasinwereconstantlyattackingfreshenemies,leavingnotime
topickuptheneededquestitems.
4.Healersshouldgivehighestprioritytohealingotherpartymembers,
andapologizewhentheyfail.Itiscrucialnotonlytoplayyourpartin
groupendeavorsbutalsotomakesureothermembersknowyouare
doingyourbest.Otherwise,groupsolidarityweakens.
5.Anyplayerwhobecomesthetargetofenemyattacksanddecidesto
retreatbacktowardtherestofthepartyshouldavoiddrawingthe
enemiessoclosetothegroupthattheyattackacomrade.Actually,there
weretimesasapriestwhenIfoundthebestcoursereallywastodrawan
enemyacrossinfrontofaninactiveandwell-armoredmemberofmy
ownparty,becausedonewithcarethiswasamuchquickerwayof
askingmycomradeforhelp.OnceCatulluswascriticizedprecisely
becausehewasnotusinghisfadecapabilitytocauseenemiestoattack
stalwartpartymembersratherthankillhim.Hefeltthiswasunethical,
butitwaspointedouttohimthatothermemberscouldhandletheenemy
better,andheneededtostayalivesohecouldhealthem.
6.Immediatelybeforeabattleoradifficultquest,membersoftheparty
shouldgiveoneanotherprotectivebuffs—shieldlikeorstrengthening
spells—andtheyshouldpayattentiontowhenthosebuffsneedtobe
refreshed.Somebuffscostthereceiverhealth,sothegivershouldbe
carefulinapplyingthem,andinextremecircumstancesmaywanttogive
healingimmediatelyafterward.Partymembersreceivingthebuffsneed
tobeawarethatthosegivingthemmayneedafewsecondsafterwardto
replenishtheirmana.Inadditiontobuffs,partymembersmayneedto
sharequestsandsomeresources.Forexample,magesmayconjureextra
foodanddrink,whichotherpartymembersmaythenuseatrestpointsto
replenishhealthandmana.
7.Whenplanningandconductingabattle,allplayersneedtoavoid
arousingmonstersthatarejustoutsidetheareaanddonotneedtobe
foughtatthemoment.Forindividualsaswellasparties,thestandard
tacticfordealingwithgroupsofenemiesistopullthemofffromtheir
group,oneortwoatatime,tominimizethedifficultyofthefightatany
giventime.Ingroups,thiscanbedifficult,becauseindividualmembers
ofthegroupmaygetdifferentideasaboutwhichmonstertoattacknext.
Theleaderofapartycanmarktargets,withsymbolslikeaskullorstar,
andtellfollowerstoavoidattackinganyothers.
8.Oftenapartycontainstwoormoreplayerswiththesameprofessions,
whothusareseekingthesamematerials.Forexample,twoskinnersmay
eachwanttoskineveryanimalcorpse.Theyshouldtaketurns,ordiscuss
betweenthemwhoshouldgetwhat,iftheirneedsaredifferent.Thisalso
applieswhenpartymembersaredoingthesamegatheringquest.
9.WoW’slastruleofetiquettebeginswithaBiblicalreferencefrom
Matthew5:41(‘‘Andwhoevercompelsyoutogoonemile,gowithhim
two.’’),saying:‘‘Wheneverpossible,gotheextramiletodothingsfor
yourparty.Playyourbest.Dowhateveryoucantohelppartymembers.
Ifyouimpressthem,theymaylookbackonyouwithgoodmemories.
Thiscanbuildgoodrelationsforthefuture.’’8
Asthefollowingchapterexplains,gameethosisproblematic,butherewecan
report that some norms arewidely endorsed even in dealingswith strangers.
For example, a playerwho comes upon anotherwho has beenworking on a
quest shouldnot rush inand take itaway.WhenVadvarowasat level12,he
returnedrepeatedlytoagnollcampsiteinWestfall,wherehecouldprogresson
twoquests.Onewassimplytokillgnollsuntilhehadcollectedeightof their
paws as trophies.Theother quest involved collecting sacks of oats to feed a
horsenamedOldBlanchy,andheknewthatonesackwasintheverymiddleof
thecampsite.Hehadlittlehopeofgettingit,however,becauseitwasguarded
byseveralgnolls,whereas thebesthecoulddowaskill thosewhowandered
farfromthecampfireoneatatime.
Comingtotheareaagain,hesawthatalevel-23Humanroguehadjustkilled
thelastofthegnolls,leavingthesackofoatsunprotected.Figuringthatatlevel
23 she would not be working on this low-level quest for Old Blanchy, and
worried that gnollsmight quickly respawn around the fire, he rushed in and
took thesack.Then, feelingheneeded tocheck if thiswasokaywithher,he
said,‘‘Thanks.’’
Shereplied,‘‘Forwhat?’’
‘‘Unlessyouneedit.’’Hefiguredhecouldgivetheoatstoherifshewanted
them.
Herreactionwas:‘‘Huh?’’
‘‘Sackofoatsforthehorse,’’heexplained.
‘‘Ooono,Idon’tneeditatall.’’
Vadvarothenwishedhergoodluck,andshereplied,‘‘You,too,friend.’’
Respect for other players can break down under conditions of stress, as
Catullus found when he was repeatedly doing a dozen lightning-fast daily
quests in Outland and Quel’Danas, to earn money fast for the May 2008
scientific conference.Other playerswere directly competing to kill the same
beasts,andwhile theyoftenassistedoneanotherbriefly, theyalsogot inone
another’s way. For example, one of the Outland quests involved measuring
flaming whirlwinds in a large open area, and these disappeared as soon as
measured. Catullus was riding around on his huge flightless bird, spotting a
flameinthedistance,andridingrapidlytowardit.Butoftenamoreadvanced
playerwithaflyingmountwouldzoomaheadand‘‘steal’’theflamefromhim.
The fact thatethosmustbe learned implies that someplayershavenotyet
learned it. Two senior players were talking about the crazy antics of the
youngest players.One commented, ‘‘They are okay for elevenyear olds, but
they are just too ADHD [attention deficit hyperactivity disorder] and high
maintenanceforme,andtheyarenotintelligentatall.IguessIshouldsaythey
haveafewyearstogo,notsociallymatureyet.’’
The other older player replied, ‘‘Yah, they need to run together andmake
theirownmistakes.’’This implies thatagooddealof learningisexperiential,
ratherthanverbal.
NonverbalLearning
Playersmaylearnnonverbally,eitherfromtheirownexperiences,byimitating
whattheyseeanotherplayerdo,orbyabstractinggeneralrulesfromthedata
theyhave.Wewillcallthesemodesofself-educationperception,modeling,and
insight.
Perception concerns being able to see and hear things, learning to discern
distinctions thatmaynotbe immediatelyapparent.Forexample, the first two
herbs that an herbalist needs to collect are peacebloom and silverleaf.
Peacebloomisawhiteflowerwithalongstalkthatisfoundonlyinthemiddle
ofopenareas.Silverleaf isa tallbush that invariablynestlesbeside trees.An
herbalistpossessesanherbfinder,whichdisplaysayellowdoton themapat
theapproximatelocationofanherb,andmousingoveritdisplaysthenameof
the herb.But some of themore advanced herbswere especially hard to see,
especiallyiftherewasagooddealofvegetationaroundthem,priortosoftware
update patch 2.3, which made them sparkle. Sungrass, which an herbalist
cannotcollectbeforeacquiringaskilllevelof230,gaveMaxrohnagooddeal
oftrouble.
,Sometimeshewouldbepracticallystandingonitandstillnotseeit
iftherewereothergrassyplantsaround.Mousingoveranareawhereyouthink
anherbiswilloftendetectitbecausethecursorchangestobetheclipperyou
usetoharvesttheherb,butscanningawideareacanbeverytime-consuming
because the cursor changes only after a delay. Findingmanyherbswould be
extremelydifficultiftheplayercouldnotemploybothperceptualandcognitive
cues.Yes,cognitiontellsyoutolookinopenspacesforpeacebloomandnextto
treesforsilverleaf,butyoustillneedtoseethem.Afterawhile,lookinginthe
right places becomes second nature, part of your perceptual apparatus rather
thanaverbalcognitiveruleyouhavememorizedintellectually.
Especially important is judging distance. A character that can kill at a
distance,suchasapriestwithdamagingspellsorahunterwithagun,willwant
tomaneuvernearenoughtoanenemytoattack,butnotquitenearenoughtobe
detected.Anenemyhasanaggrodistance,comparabletothereactiondistance
inethologyorthepersonalspaceinhumanproxemics.Visuallyestimatingthat
distance becomes second nature to an experienced player. In the huge
Maraudoninstance,beforefullypreparing,Maxrohnoftenmovedforwardnear
thenextenemy likely tobeattackedsohewouldbe ready to jumpwhenhis
party attacked.Amember of his party exclaimed, ‘‘Max, you’re a nut,man,
goingtomanaregeneration10yardsfromaggro,heh!’’
Experiencedplayersalsolearntoreadthegeography.9Asetofenemiestends
tobetiedtoaparticulararea,wheresomepatrolshortdistances,otherslonger
distances,andalladjusttothehillsandotherstructuresaroundthem.Often,the
playercanspotasafe location,usuallyona largerockor the lowfingerofa
hill,whereitispossibletostandwithoutaggravatinganyoftheenemies,while
beingcloseenoughtostrikeoutatthem.Whentryingtopeeloneenemyaway
fromagroup,theplayerinstinctivelyidentifiestherightdirectioninwhichto
pull that enemy, where no other dangers will intrude from other directions.
Withoutevenconsciously thinkingabout it,anadvancedplayerhasaplanof
escape, to run in a particular direction or to jump into a river if the enemies
masstoopowerfully.
Although most of WoW’s content is visual, some sound effects convey
information.Manybeastsandenemiesemit a soundwhen theyattack, and if
theplayer isnot looking in theirdirection, thisnoisemaybe the firstclueof
danger. A particular sound like a pair of dissonantmusical chords alerts the
player to the fact that an invisible or cloaked enemy is in the neighborhood.
Thus, perception involvesmore than one of the senses, plus some cognitive
preprocessingofinformationtomakeitmaximallyvaluable.
Modeling is the learning that takes place when one person sees another
perform an action or express an emotion, and then imitates it later. Albert
Bandura, the great behavior modification psychologist, argued that adopting
good behavior patterns is farmore important than gaining supposed insights
about inner traumas.10 He said modeling was a powerful way of curing
phobias, for example. If you are afraid of snakes, the best way to lose that
phobia is not to undergo psychoanalysis to gain insight into the symbolic
meaning of snakes for you, but to watch another person handling snakes
successfully—why people would want to handle snakes is another matter.
Much learning in WoW takes place through modeling, as it does in the
surroundingworld.
I rememberwhenMaxrohn needed to kill somemurlocs at a point on the
southshoreofLakeEverstillintheRedridgeMountains,earlyinmyresearch
when my skills were poorly developed. Murlocs are rather aggressive
amphibious humanoids, who emit a disgusting gurgle of surprise when they
discoveryourpresence,asapreludetoattackingyou.Ihadnotroublekilling
them one at a time, but they were bunched together, so the work was
dangerous.Asoften is thecasewithmurlocs,somewereon the landwhereI
couldseethem,butotherswereinthewaterunseen,readytogurgleandjump
atmeifIgottoonear.
Awarriorcamealongwiththesametask,andwebegankillingthemurlocs
sidebyside,attackingthemtwoatatime.Thenthewarriorwentintothewater
anddisappearedfromview.Ihadtriedswimming,butwasnotverygoodatit.I
wassurprisedtoseethewarriorputhisheadunderwater,andIcouldnotfigure
out how to do it. I imagined, correctly as it happens, that he could see the
murlocs under the water, so I followed him, clicking on the red labels that
showedtheapproximatelocationofanymurlochebattled,andaddedmyspells
tohiskillingpower.Thisepisodetoldmetherewasmuchmoretoswimming
thanIhad imagined,and inspiredme to lookup thecontrolsnecessary todo
whatthewarriorhaddone.
Once, Etacarinae took a Human warrior into territory he did not know
existed, thereby teaching him lessons on many levels, several of them
nonverbally.Atlevel13,shewasinStormwindforweaponstraining.Although
shehadanappointment tomeetAlberich in Ironforge so she couldgivehim
examplesof theDraenei language, shehad time towaste anddecided tokill
some beasts inWestfall to hone her skills. On the way she met the level-8
Humanandthoughtitwouldbeamusingtoimpresshimwiththepowerofher
flame totemandher general facility in combat.Shehelpedhimkill aDefias
bandit,andhequicklyinvitedhertoformaraidingpartywithhim.Sheagreed,
then, ignoring the fact thathewas formally the leader, she said, ‘‘thisway!’’
andledhimintothehillssouthofStormwind.
FewplayersseemtoknowthereisaremarkablemountainpassatThunder
Falls,whereDefiasbanditshaveahideawayanditispossibletoclimbapeak
that affords amarvelous view down ontoWestfall. After showing him these
sights,ratherthandescendingthecliffontheWestfallside,shetookhimdown
to the Great Sea and began swimming north. She knew from Lunette’s
experiences that it was possible to swim along the edge on the continents,
sometimesfindingunknownsites,butshedidnotknowwhattheymightfindin
thisdirection.Logically,theymightneedtoswimpastcliffssealingoffseveral
regions to reachMenethil, aDwarven town,which shebelievedwas the first
zonewithapassableshore.(ThiswasbeforetheLichKingexpansionopened
StormwindHarbor,andindeeditispossibletoswimtheretoday.)Theyswam
formorethantwentyminutes,occasionallystoppingforabriefhikeinvalleys
thatinevitablywereclosedoffbyhighcliffs.Eventually,shesawashapeinthe
distance.Likemanyteachers,shewantedtoappearmoreknowledgeablethan
shewas,soshesaid,‘‘Almostthere.’’Inafewmoments,theyhaddiscovered
Newman’sLanding,aruinedhousewithadock,wheretheypausedforawhile
beforecontinuingtheirvoyagenorth.11
After another long swim, Etacarinae and the Humanwarrior followed the
shore, turning east, and soon trees appeared along the shore. Knowing that
Wetlandsheldmanyenemiesthatwouldbelethalforlow-levelcharacterslike
themselves,shetoldhercompaniontobecautious.Afteravoidingadangerous
murloc, she saw a dim shape on the northern horizon, guessed it was the
thrivingporttownofMenethil,andbeganswimmingacrossthebaytowardit.
Indeed,itturnedouttobeMenethil,andsheshowedhimwherethedockand
flightpathwere,tohelphim
,infuturetravels.Thewholeexpeditionhadtaken
morethananhour,andbroughtthewarriortoterritoryfaroutsidethescopeof
alevel-8Human.Whenheaskedwhatotherwondersshewasabletoperform,
she lookedathimfora second, thenducked into thenearestdoorway,which
sheknewtobeaninn,anddisappearedfromhislifeforever.
Insightlearninginvolvesabstractingalessonfromone’sobservationsorby
assembling information from multiple sources. A fundamental feature of
insights is that they tend toexist inhierarchies,with later insightsmodifying
earlierones.First,apersondevelopsamentalmapdescribingpartoftheworld,
one thatsuccessfullyachievesearlygoals.Then,heorshebecomesawareof
anomalies or contradictions that suggest amore sophisticatedmentalmap is
needed.Forexample,inthecenterofeverynewbiezone,wherenewcharacters
entertheworldatlevel1,low-levelanimalsarewanderingaroundwhowillnot
attackon their own initiative, butwill fight backwhenattacked.Thenewbie
gets one or more quests to kill some of these animals, and their
nonaggressivenessallowsthenewbietogainskillindefense.Theseattackable
but nonaggressive animals can be spotted by their names being printed in
yellow, rather than red for animals that will attack, or green for NPCs that
cannotbeattacked.Forthenewbie,thisnonaggressivenessallowshimorherto
learnhow toget set foranattack,andprotectsagainstanattackbya second
animalthathappenstopassclosetothefight.Afterleavingthisoriginpointin
thenewbiezone,theplayerwillstopseeingyellow-namedcharactersandwill
assume that all other animals encountered at about the same level as the
characterwillbeaggressive.
Thisisafalseconclusion,andbeforetoolongthecharacterencountersother
yellow-namedcharacterswhoareequallynonaggressivebuthavehigherlevels,
andthuscouldgivethecharacterexperiencepointsifkilled.Infact, thereare
manyareasaroundtheWoWworldwhereanumberofnonaggressiveanimals
live, with just a few aggressive ones wandering around them, that make
excellent places for comfortably leveling-up.For example,Lunette found the
areas around Maestra’s Post in Ashenvale, especially the area to the west,
aboundedinnonaggressivebuckdeeratlevels18or19.Therewerealsoafew
ghostpawrunners,aggressivewhitewolvesatlevels19or20,butseldommore
than two in agivenmeadow.Lunettewouldenter ameadowcautiously, spot
thewolves,attackoneassoonastheotherwasatadistance,andthenkillthe
secondinturn.Afterdealingwiththewolves,shecouldrelaxandbeginkilling
thedeer.Ifshewasfightingone,andanothercamenear, itwouldeitherwalk
pastorpranceaway,andneverjoinedthefightasanaggressiveanimalwould
do.
Lunette also casually slew level-17 to level-19 giant foreststrider birds in
TwilightVale, the southernmost sectionofDarkshore,while shewashunting
forfinepeltsfromthemoonstalkertigers.Lunettegainednearlytwofulllevels
from this relatively comfortable hunting,when shewas level 17 through 19.
Later,whenshehadreachedlevel23,Lunettediscoveredanarrowvalleywith
noaggressiveanimalsatall,butmanynonaggressivelevel-22tolevel-23stags,
justsouthofStonetalonPeak.Maxrohnhappilyharvestedthelevel-30tolevel-
31 snapjaw turtles along theMisty Shore northwest of theAlteracHills and
alongthewaternearSouthshoreintheHillsbradFoothills.Thisprinciplegoes
all the way to the highest zones. For example, a large area of Crystalsong
Forest in Northrend, a zone notable for its lack of quests, is inhabited with
level-76tolevel-78stagsandwalkingtrees,whoarereadyforeasyslaughter.
Unless the player is lucky to stumble into one of these excellent upper-level
hunting grounds early in his or her progress, or is told about them, their
potentialmightnotdawnonhimorherforalongtime.
LearningandUnlearningTenacity
Wehopewelearnfromourmistakes,butsometimesthelessonishardandthe
wisdomisambiguous.Myfirstexplicit researchgoal inWoWwas toget the
lastdataIneededforajournalarticleonthereligiousimplicationsofelectronic
games,whichrequiredinterviewingfellowpriestsattheCathedralofLightin
Stormwind.12 I felt nobodywould respond coherently to a playerwhowas a
complete newbie, so I set the goal of reaching level 20 before the first
interview. I had not yet decided to write a book about WoW, so I was not
payingverymuchattentiontomanyaspectsofit,andtoanewbielikemyself
thecomplex,dynamicenvironmentcanbequiteoverwhelming.Thus,Ifailed
to consider at first the fact that the characters of many other players were
Dwarves and Gnomes, and that their home territory was far away from the
landsnearStormwind.IfailedtoaskmyselfhowtheygottotheplacesIfound
them.
IdecidedtovisittheMysticWardinthedistantDwarvencityofIronforgeto
study the religion there, which I thought might be culturally quite different
fromthatinStormwind.Themapsseemedtotellmethewaytogowasthrough
two very dangerous zones, the Burning Steppes and Searing Gorge, and I
guessed that the direct route would start at the village of Lakeshire in the
RedridgeMountains.Iknewthatareafairlywell,andhadoftenstoodatafork
intheroadlookingnorth,wonderingwhichpathwastherightone.
Unfortunately, both paths were blocked by vicious Blackrock warriors of
variouskinds,whowereatcombatlevelsbetween19and25,ofteningroups,
sotherewaslittlechancethatIcoulddefeatthemalone.SoIstoodatthefork
in theroad,pondering.Alongcameagroupof fourplayerswhoaskedme to
join and help them on their quest. Seeing this asmy chance to get past the
cordon of Blackrockwarriors, I agreed. The leader took us up the left-hand
path,andwesoonfoundourselvesatRender’sCamp,wheremanyBlackrock
warriorsinfestedacavern.ThegoalwastokillfifteenBlackrockChampions,
whosecombatlevelis24to25,animpossibletaskforanunaidedpriestatlevel
20.
Thefiveofuswereabletokillseveralchampionsrightaway,gangingupon
themoneor two at a time.But aswegot deeper into the caverns,we found
ourselves increasingly surrounded, and the job got much tougher. Soon we
wereconstantlygettingkilled,appearingatthecemeteryonthesouthshoreof
LakeEverstill,andhavingtorunrepeatedlybacknorthacoupleofmilesinto
the caverns and look for a safe place to rez, where the Blackrock warriors
wouldnotimmediatelykillus.Afterkillingaboutadozenchampions,wehad
stoppedmakinganyprogress,andtwoofthefivegroupmembersquit.
The leader and one other player,who happened to be aGnome,were not
quite ready to admit defeat. Recalling that one of the virtues taught at the
CathedralofLightistenacity,Idecidedtostickwiththem.Wefoundourselves
crammed together in a small alcove of the caverns, hoping a Blackrock
Championwouldnotkillusbeforewehadregainedstrengthafterresurrecting.
But just beforewewere ready to defend ourselves, onewould notice us and
annihilate us. Finally the leader said he had an invisibility spell that would
allowhimtoresurrectandgainstrengthunnoticed.HetoldmeandtheGnome
towaituntilhehaddistractedthenearestchampion.Thenwewouldrezandget
ready to help him. This desperate tactic worked, and with admittedly great
furtherexertions,wewereabletokill
,ourfifteenthchampion,andthethreeof
usranoutofthecaverntoourindividualdestinations.
Thisexperiencetaughtthevalueoftenacity,soIbravelyheadednorthacross
theBurningSteppes.AllthemobsintheSteppeshadlevelsmuchhigherthan
twicemyown,from48through57,andIsoondiscoveredtheycouldkillmein
one or twowhacks, and I could do nothingwhatsoever to them.The land is
literally blasted and burned, with ashes instead of earth, and only the most
shattered ruins of houses. I tried to keep to the path, but at times itwas lost
underlayersofashes,andthemonstersseemedtohavenocompunctionagainst
chargingalongthepathafterme.Inplaces,thegroundiscutbyriversofred-
hotlava.WhenIreachedthealmostcompletelycorrodedruinsofThaurissan,I
lostthepathcompletely.
The maps suggested I might get through to Searing Gorge at Blackrock
Mountain,whichwason thewest sideof thenorthernborderof theBurning
Steppes.Ihadenterednearthesoutheastcorner,somyjourneywasterriblein
bothlengthandinthetraumaofconstantlybeingswattedlikeafly.Thetunnel
throughthemountainisominous,butsurprisinglyitcontainednomonsters,so
IfeltmyplanwasvindicatedwhenIstaggeredthroughtoSearingGorge.Asif
topunishmeformyoptimism,amonsterkilledmeassoonasIgot through.
Mercifully, anotherplayerat about level50waskindenough to resurrectme
immediately,buthecommented,‘‘Aren’tyoutooshortforSearingGorge?’’At
least themapwasmuchclearer, showinga roadcutting the full lengthof the
zonetoStonewroughtPassinthenortheastcorner.
Misfortunedoggedmysteps,however,anditwasonlyaftermanydeathsthat
I finally reached Dustfire Valley and the entrance to Stonewrought Pass,
knowing that pleasant lands with only low-level monsters lay beyond. Only
thendidIdiscoverthatoneneedsakeytogetthroughthegate.Istoodtherea
longtime,hopingthatsomeonewouldcomealongholdingakey,butnobody
came.Mytenaciousattempt,at thecostofadozenhoursofplay,wasa total
failure. I rubbed the magic stone that would take me back to the inn at
Goldshire in the Elwynn Forest, where I had originally entered World of
Warcraft,feelingverymuchdefeated.
Only then did I really think.How could the numerous low-levelDwarves
andGnomesIhadseenhavecrossedtheBurningSteppesandSearingGorge?
Before I had gone there myself, and discovered what horribly dangerous
territories they are, I had vaguely imagined they had crossed in groups,
combiningtheirnumberstoovercomeindividuallystrongermonsters.Butthat
ideawasnolongerplausible.Themonstersweretoostrongandtoonumerous
overtoowideanarea.ItookoutmycopyofWorldofWarcraftMasterGuide
andlookeduptransportation.13Asmallparagraphinthishugebookexplained
thattherewasasubwayrunningunderground,linkingStormwinddirectlywith
Ironforge. From the inn, it was a pleasant, unimpeded stroll of perhaps five
minutes to the entrance, a place I actually had seen before but it had looked
ominous and unmarked by any sign. In fivemoreminutes,without stress or
cost,Ireachedmydestination,thinkingofallthehorriblemonsterscrawlingon
theashesabovemyhead.
What is the lesson?Tenacity isgood,but therecanbe toomuchofagood
thing. Excessive tenacity is obsession.Onemust be flexible enough to think
clearly about the evidence one sees, and imagine alternative routes to any
importantdestination.Furthermore,oneshouldlearnasmuchaspossibleabout
one’s environment, even when the information does not immediately seem
useful. This highlights one of the flaws of behaviorist theories of learning;
humans learnmuch that is not immediately rewardingor costly, because that
knowledgemaycomeinhandy in thefuture. If Ihadfully realized that Idid
notunderstandhowtheDwarvesandGnomesgottoStormwind,Isimplycould
have asked one of them. One should be moderate in all things, including
moderation.Fundamentally,therefore,allrulesareatbesttentative—including
thisone.Decidingwhentofollowone’shabitualrules,andwhentobreakthem,
isanart.Yes,oneshouldoftenbetenacious,butonlywhenitisrighttobeso.
Howoneknowswhentoinvokeanescapeclauselikethatisanotherquestion.
ArrestedDevelopment
Toquest is to learn,andWoWcharacterscease learningonlywhen theystop
questing. Even active players often ignore some of their characters, and of
courseacharacter stops learningwhen theplayer stopsplaying.Toget some
insight into why a person or character might choose to halt the process of
development,letusconsiderthestoriesofAristotle,Vadvaro,Incognita,Zodia,
and Annihila. The first four of these characters chose not to go beyond
experience level 20, which means abandoning quests and refusing to accept
newassignments.Annihila,anUndeaddeathknight,enteredexistenceatlevel
55butrefusedtogobeyond57.Eachofthefivehasasomewhatdifferentmix
ofmotivationsandpersonalitycharacteristics.They represent threeof the ten
races,andfourofthetenclasses.
Aristotle, a Human mage (see figure 4.2), was the first of my research
assistantstobesentintoAzeroth,buthewassidelinedforalongtimewhenI
realizedthathealingpriestscouldgivemethebestvantagepointfromwhichto
understandsocietyinavirtualworld,andMaxrohnbecamemymainassistant.
Thus,Aristotle is theoldestofmycharacters,nearing theageatwhichmany
workers would retire or a traditional member of the upper classes in India
mightretreatintospiritualcontemplation.
Figure4.2
Aristotle,aHumanmageandphilosopher,lecturingaboutcultureintheStormwindartmuseum.
Other factors were the skills that Aristotle developed, which made him
largelyindependentofotherpeople.Firstofall,asamagehecouldconjureup
bothfoodanddrink.Whilethismightmakehimvaluabletoagroupinraids,
becausehecouldprovision theothermembers,henever reallydeveloped the
habitofquestingwithotherpeople,andhebelongedtoguildsonlytoenjoythe
little bit of intellectual banter he found in the chats. Second, Aristotle was
always interested in nature, so he learned a number of nature-oriented skills
thataddedtohisself-sufficiency,providinghimwithmuchtosellontherare
occasions that heneeded toget his armor repairedor replenishhis supplyof
manufacturedgoods.Hismainprofessionswereherbalismandskinning,buthe
alsolearnedfishingandcooking.Sincehecouldconjurefoodinafewseconds,
hereallydidnotneedtohuntorfish,butcatchinganicefishandcookingitfor
hisdinnergaveaspecialsenseofsatisfactionthatheenjoyed.
Givenhismaturity,hedidnotresentthefactthatquestgiversweresending
himonmissions thatoftenhaddubiousgoalsandevenmoredubiousmeans,
but he was irritated that everyone around him took it for granted that one
should acceptwhatever questswere given.He came to believe that the only
genuinequestscame fromdeepwithin the soulof thequester.Thus, thebest
waytoseekquestswastoknowthyself.Putmoresimply,hewasbynaturea
philosopherratherthanawarrior.
Hisdoubtsclarifiedwhenhereachedlevel15andmetCaptainGrayson,the
ghostwhohauntstheWestfalllighthouse.Thecaptain’sshipwaswreckedone
darknightyearsagoafterOldMurk-Eye,theleaderofthemurlocs,hadscared
away the family that tended the lighthouse.Consider thismetaphor:
,What is
worse than a dangerous coast that lacks a beacon?The answer:Adangerous
shore that has a beacon that is not shining.Disaster ismost likelywhenwe
wrongly thinkweare following trustworthyguidance.The family returned to
the lighthouse and lit the beacon, but then Grayson’s ghost had watched
helplessly as the murlocs slaughtered them. He explained to Aristotle, ‘‘My
afterlife plight is to see that no others follow my destiny.’’ Given this
compellingjustification,Aristotlewashappytocompletethreequests,finding
oilforthebeacon,killingOldMurk-Eye,andthinningtheranksofthemurlocs.
Aristotle took up residence in the lighthouse, ready to get more oil when
needed,andhappytohaveGraysonforacompanion.Indeed,foraphilosopher,
whatbettercompanioncouldhehave?Beingaghost,Graysonhadnopersonal
need for material things. Existing on the other side of death, he had an
interestingperspectivethatenlivenedtheirdiscussions.Graysonwasneutralto
both Horde and Alliance, so he provided a certain detachment from all the
politics that muddied analysis of the fundamental basis of ethics. Aristotle,
beingalive,wasthemoreactivethinkerofthetwo,andhedevelopedthehabit
ofcallingGraysonbythenameofhisformerteacher,Plato.Shadethathewas,
GraysonhadexpresseddoubtsthatHumanswereanythingmorethanshadows
cast by firelight on thewall of a cave, and this remindedAristotle thatPlato
usedtosaythesamethingwheninanespeciallyfoolishmood.
No,Aristotlesaid,Humansarereal,andtherearetwosensesinwhichthey
arereal.First,Humansarepartofnature,likethefire,likethecave,andlikeall
thelivingthingsthataresovitalandsofascinating.Second,Humansarereal
because they can transcend nature, because they can think about it, ask
questions,andcometounderstandit.Inshort,Humanscanaspiretodiscover
truthiftheystudynature,iftheystudyHumansociety,andiftheydosowith
thetoolsoflogic.
Aristotledidnotreallybecomeahermit.Hisinterestinnaturesenthimout
hunting and fishing far more than needed; then he would sell the loot he
gathered to give it some use, while emptying his inventory. Hewould often
visitGoldshiretodosomebusiness,hearthenews,occasionallytraveltoother
lands to study their governments, and debate with anyone willing to
philosophize. When he reached level 17, he happened to meet Zaldimar
Wefhellt, themage trainerwho lived inGoldshire Inn,who offered ‘‘further
insightintotheworldofmagic.’’Alwaysinterestedindebatingotherpeople’s
supposed insights, Aristotle agreed. But rather than uttering a platitude as
Aristotle had expected, Zaldimar told him to visit Jennea Cannon in the
Wizard’sSanctumatStormwind.
The city was in the middle of celebrating Brewfest, with drinking and
singing that Aristotle found most offensive, but his mood improved
considerablywhenheenteredtheMageQuarter, themostbeautifuldistrictof
the city, lush with foliage, framed by exquisite renaissance architecture, and
largely devoid of people.Aristotle climbed the spiral ramp to the top of the
Sanctumandpassedthroughtheportal.
Jennea, a level-40 mage trainer, had no time for philosophy. She gave
Aristotlesomenewspells, includingonethatwouldhelphimdetectmagic in
theenvironment,thensenthimonaquesttocleanupamanariftdisturbanceat
the tavernnextdoor.Whenhe returned toherwith three rift spawncaged in
containment coffers, she promised tomake him awizard’s robe if hewould
bringhertenpiecesofcommonlinenclothandsixchargedriftgemsthatcould
befoundonlyinoneminefarnorthintheDwarvenlandofLochModan.Inthe
end,Aristotledidhave loyalties that couldmotivatehim toundertakequests,
loyaltytoGraysonandloyaltytotheSocietyofMages.ButGraysongavehim
no new quests, and until the society called, he enjoyed a contemplative
retirementatthelighthouse.
Vadvaro,arogue,sharedsomecharacteristicswithAristotle,beyondthefact
that both were Human. For one thing, both of them possessed powerful
curiosities.ButwhereAristotlewantedtounlockthemysteriesoftheuniverse,
Vadvaromerelywantedtounlockboxes,sohecouldstealtheircontents.Both
likedhunting,however,Vadvarodidsonotbecausehewasfascinatedbynature
but because he needed raw materials for his leatherworking business. He
preferred to pick people’s pockets rather than their minds. Sometimes he
dreamedaboutcarryingoutamajorcrime,aget-rich-quickbankheistperhaps,
andsometimesheplottedwithfellowrogues.However,theplansneverroseto
thelevelofaction.
IsupposeVadvarowaslazy.Forawhile,hebelongedtoaguilddedicatedto
thefantasynovelsEdgarRiceBurroughswroteabouttheplanetMars,andhe
enjoyed the conceit that he was a reincarnation of one of the heroes. Such
fantasies were pleasant to think about, but real questing was tough work.
Reachinglevel20meanthewaswelltrainedinpickinglocksandpockets,and
could handle the environment aroundLakeshire.On a typical day, he can be
found asleep on one of the comfortable beds upstairs at the inn. In late
afternoon,hemightgooutforacouplehours,perhapskillingahelplesswild
pigifhecouldnotfindasuitablyfullpockettopick,thenbacktotheinnwhere
dinnerandamugofalewouldbewaitingforhim.Onlyonethingmightchase
himoutof thisdisreputablebutcomfortable lifestyle,namely, thepolice.The
guardsaroundthetownwerereadytodefendagainstenemyattack,butgiven
theconstantstateofemergency,therereallywerenopolicetohassleanhonest
thieflikehim.
Incognita,anUndeadpriest,mayhavepossessedcuriosityonce,asshemay
havepossessedafamilyandacommunitybefore theplagueerased them,but
she simply did not remember. The search for truth becomes hollow when
memoryfails.Supposeyouhadlearnedtheultimatemeaningofeverything,but
couldnotrememberit!Poisedbetweenlifeanddeath,shemightbeexpectedto
hunger for life. For the Undead, this hunger took on a horrible meaning,
however,becausethequickestwayoneofthemcouldrecoverfromdamagein
abattlewastocannibalizethebodyofthedefeatedenemy.Aristotlemayhave
beenattractedtootherpeople’sminds,butIncognitadidnotenjoythetasteof
theirbrains.Theonegreatmysteryshehadsolved,duringhertwentylevelsof
questing,waswhathappenedonFenrisIsle.Theanswerwasthatcorpseswere
being brought there by rot-hide gnolls for reanimation as soldiers of the
Scourge.Thiswasnotahappydiscovery,anditdidnotinspirehertoexplore
othermysteries.
Whereas Vadvaro was lazy, Incognita was unmotivated, almost as if
suspendedintime.TheUndeadhavetheabilitytoswimunderwaterthreetimes
as long as any other race, because theirmetabolismsworkmore slowly and
havelessneedofair.Therewasnoimmediateprospectofescapingthisliminal
existencebetweenlifeanddeath.Shehadnoideahowsociableshehadbeen
beforetheplague,butshecertainlyhadfewsociableinstinctsnow.Losingtoo
many lovedones isequivalent to losing thecapacity for love.Withoutstrong
commitments, or any realistic future hopes, her sense of time was unstable,
slowinsomerespectsbutfleetinginothers,alternatingbetweenthequickand
the dead. She sits today, on the ledge over the entrance to the Silverpine
Sepulcher, motionless but ready to fall either out or in,
,‘‘linear,’’ because it
allowedonly one route from start to finish. In contrast,World ofWarcraft is
highlynonlinear:
Intermsofgaming,thismeansthattheplayerisnotlockedintoachievingdifferentgoalsin
aspecificorderorinachievingallofthegoalssheispresentedwith.Instead,theplayeris
able tomove through thegame inavarietyofpathsandcanbe successful inavarietyof
ways.Nonlinearityleavestheplayerwithmorechoicetoplaythegameherownway.7
Thegreaterthenonlinearity,andthegreaterthechoicesingeneral,themore
the game becomes a world. Consider the evolution ofMario’s environment.
SuperMarioBros.wasreleasedin1985,whenthevideogameindustrywasin
aslump,anditwasinstrumentalinlaunchingthegenretowarditscurrenthigh
popularity.Mariohasasinglegoal,torescuePrincessToadstool.Todothis,he
needstofighthiswaythroughanumberofdistinctlevels,essentiallyrunning
linearly from left to right, with many jumps and climbs providing the
semblanceofaseconddimension.Attheendofeachlevel,heisportedtothe
nextlevel,inasetorder.SuperMarioWorld,issuedfiveyearslater,takesthis
approach to its logical extreme, a huge number of levels, most of which
howeverareentirelylinear.Thereareafewmajorchoices,somehiddenareas,
amap throughwhich theplayermay revisit old levels, and thepossibilityof
finishingthegamewithoutaccessingeverylastoneofthem.However, thisis
notyetavirtualworld,despitethename.Onereasonissimplythelimitations
of thegameconsole, theSuperNintendo,althougha fewgamessuchasStar
Foxwent somedistance in thedirectionof the thirddimension,bymeansof
additionalcomputingpowerinthegamecartridge.
SuperMario64,releasedin1996forthemorecapableNintendo64system,
offered three dimensions of movement and gave the player many choices.
Because it is nonlinear, it encourages the player to explore the world, thus
gratifyingawider rangeofhumanemotions thanagame thatconsistsofone
predetermined jump or combat after another. The game iswon by collecting
stars,butMariocan rescuePrincessPeachwithout findingallof them.Thus,
there can be two different definitions of winning: rescuing the princess or
getting all the stars. Super Mario 64 is very nearly a virtual world. Most
crucially, it lacks other people, because it is a one-player game.Also, it is a
gameratherthanaworld,preciselybecauseithasanending.Aplayercanwin
games inside a virtual world, but cannot really win the entire world itself.
Finally,anelectronicenvironmentisnotfullyaworldunlessitgivespeoplethe
freedomtocreatethingsoftheirowndesign.
World ofWarcraft is far more than a game. It contains in excess of five
thousandcompletablequests,eachofwhichmightbeconsideredagame,but
WoWcannotbecompletedasawhole.8Thenearestthingtoanendgoal,when
itwasreleasedin2004,wasthehighestexperiencelevelachievable,whichwas
sixty. In 2007, the top experience level was increased to seventy, and in
November2008, the top level roseagain toeighty.Butevenat the top level,
therearemanychallengesstill tomeet, in theformofdungeonsor instances,
battlegrounds, and thecollectionofvaluablevirtual items to strengthenone’s
characterinduelsortogiveone’scharactermartialbeauty.
Therearemanyopportunities to interactwithotherpeople.Noinformation
systemyetbuiltcouldhandletenmillionpeopleatonce,andtoomanypeople
competingtokillthesamebossenemywouldspoiloneanother’senjoymentof
triumph.TheNorthAmerican regionhasnearly250 separate,parallel realms
(or computer servers), andeachonecanhandle amaximumof4,000players
simultaneously.Acharacterislimitedtoonerealm,buteachplayermayhave
characters in multiple realms, or multiple characters in the same realm. A
player cannot run more than one player at a given time, however, without
purchasingaseparateaccountforeachcharacter,andusingmultiplecomputers.
Despitesuchlimitations,sociallifeinWoWisexceedinglydiverse,and4,000
charactersarequiteenoughforacomplexsocialstructure.
Themain areaof limitation is the creationof virtual objects.Anumberof
professions that players may choose for their characters involve assembling
complex objects from multiple parts, but one cannot invent an object and
construct it entirely from scratch. This contrasts with the popular nongame
virtualworldSecondLife,inwhichonemayuseagraphicsprogramtocreatea
physicalobject,uploadimagestocoveritssurface,thenwriteascriptprogram
tomakeitdothings.9
There are two reasonsWoW is limited in this way. First, all the graphic
imagesresideontheuser’scomputer,ratherthanbeingdownloadedlaboriously
from the server as in Second Life. This means that the graphics are much
smoother in WoW, allowing a character to run from one environment into
anotherwithoutpausingfor thegraphicsfiles todownload.Aconsequenceof
this design choice is that you cannot create your owngraphics, because they
wouldnotbeavailable toall theotherplayers.Second,becauseWoWis still
promotedasagame,thedesignersneedtobeverycarefultopreventcomputer-
savvy players from gaining an advantage over otherswith less programming
expertise. If Icouldcreateanyobject Iwant, Icould forgeasword thatkills
any enemy in a single blow.However, aswe see in later chapters, the social
software included in the WoW user interface gives players wide scope for
creating social groups, notably guilds, with user-defined membership ranks,
evocative names, role-playing styles, goals, and memberships. Thus, the
opportunitiesforcreativityaresignificantwithoutbeinginfinite.
WoWretainsmanyfeaturesofagamewhilebeingmore thanagame.It is
worth noting also that many social scientists view the real world in gaming
terms.Theinfluential1944bookTheoryofGamesandEconomicBehavior,by
JohnvonNeumannandOskarMorgenstern,launchedgametheoryasabranch
of economics, social exchange theory, and an analysis of society more
broadly.10 However, this was far from the first influential classic that
consideredsocietyintermsofgames.HomoLudens,writtenin1938byJohan
Huizinga,arguedthathumansbytheirverynatureplaygames,andthatcultural
innovationsgenerallyariseinplay.11Indeed,weshouldconsiderhowWorldof
Warcraftisalsosomethingbetweenagameandaworld,namely,acivilization.
Everymajorcivilizationisanintegrationofmultiplesocietiesandcultures,and
thusitpresentshugechallengesforsocialscience.
SocialScienceinaVirtualWorld
Contemporary social sciences are fragmented, undecided about fundamental
issuesoftheoryandmethods,andratherlowinsocialstatus.Superficially,the
computerand informationsciencesappear toenjoydemonstrablesuccessand
high social status. Beneath the surface, however, these apparently separate
fieldshavemuchincommon.Mostimportant,theyhavemuchtocontributeto
eachother.
Arguably,sociologywasthemostcomputationalofallthesciencesacentury
ago, but ironically, it has been left out of some of the most sociological
developmentsinrecentcomputerscience.Therootsofcomputationalsociology
werefirmlyplantedbyHermanHollerith’swork toanalyze thedatafromthe
1900censusoftheUnitedStates.12Toanalyzesocialdata,Hollerithdeveloped
the entire system of punched
,depending upon the
slightesthintofhopeordespair,feelingnothing.
Zodia’sstoryisquitedifferent,yettouchesuponthesamethemes.Itbegins
withthecrashoftheExodar,thespacecraftcarryingallherDraeneipeoplethat
brokeupoveranarchipelagooffthenorthwestcoastofKalimdor.Asapriest,
her first experiences were rushing to save injured Draenei, gathering moth
blood to replenish the healing crystals, and helping to staunch the pollution
flooding from the wreckage strewn across the landscape. Frantically, she
learnedahealingtechniquecalledtheGiftoftheNaaruandbeganapplyingit
to injured survivors. Other tasks required her to gather scattered equipment,
collectscientificdata,andjoinindefenseagainstanincursionbyBloodElves
of the Horde. In time, she ventured out across the major islands of the
archipelago,Azuremyst andBloodmyst, visiting the city thatwasbeingbuilt
aroundthemainfragmentoftheExodar.Thereshediscoveredadockwherea
ship could take her away fromher desperate people, intoNightElf territory,
andonacrossthenewworld.
Why,sheaskedherself,wouldshewanttoleavetheislands?Whileshewas
exploring them, she had learned to love them. Fellow victims of the Exodar
crashneededherhere.Tohelpothersand tosupportherself, she learnedfive
skills: first aid, cooking, fishing, herbalism, and alchemy.Zodia first saw the
benefitsoffishingwhenshelearnedthealchemyrecipefortheelixirofwater
breathing, which requires the alchemist to have the oil from a fish. At the
Exodar, she learned how to fish and bought a rod and reel from a fishing
supplies vendor who was peacefully fishing in a decorative pool inside the
Exodar.She triedfishing thereherself,butwas immediately told thereareno
fish in that water! Just outside, in the lakes near the entrance, she quickly
caughttwentyslitherskinmackerel.Ashortwalkbroughthertotheoceanshore
atOdesyus’Landing,onthesouthcoastofAzuremystIsle,whereshetriedher
luck,catchingseveralmorebutnotyetgettingadifferentspecies.Eventually,
shediscoveredaspotwhereshecouldcatchtheneededoilyblackmouthfish,
and where she could also collect the stranglekelp that, combined with
blackmouthoil,wouldgivehertheelixir.Withherfirstbottle,shewasableto
swimunderwaterfromWrathscaleLaironBloodmyst,aroundtheeastsideof
Azuremyst,allthewaytodiminutiveSilvermystIsle.Schoolwasforchildren,
shetoldherself,andshenowknewallsheneededtomakeanadultcontribution
tohercommunity,andliveasatisfyinglife.
Perhaps the harshest lessons were learned by Annihila, an Undead death
knight.Likeothersofherkind,shebecameconsciousatlevel55,inthecitadel
oftheLichKing,havingnonotionofwhoshewasorhowshegotthere.The
LichKingtoldher, ‘‘All that Iam:anger,cruelty,vengeance—Ibestowupon
you,my chosen knight.’’Her first taskwas to take a battle-worn sword and
forge it intoa runeblade.Before long, itwasspilling thebloodof theScarlet
Crusade,oneofwhomvainlyboasted,‘‘Youmaytakemylife,butyouwon’t
takemy freedom!’’A feebleHuman resident ofNewAvalon begged, as she
plungedtheswordhome,‘‘No,please!Ihavechildren!’’Shesharedadueling
questwithadeathknightmemberofAleaIactaEst(AIE),andshejoinedthat
guild,withoutweakeningherdedicationtohermaster.
Annihila rapidly learned how to behave properly as a death knight of the
LichKing,joyfullyslayinghisenemieswithoutremorse,untilsuddenlyaflash
oflightfromthepastilluminatedeverythinginanewway.Shewastoldtokill
one of the prisoners being held in a barrack. This may have been a test of
whethershehadlearnedabsoluteloyalty,becausetheprisonersrepresentedall
ten races, and shewas assigned to execute theonlyoneof her ownkind, an
UndeadnamedAntoineBrack.Beforeshecouldendhislife,hespoketoher,
revealingtheyhadbeenfriendsinanearlierlife:‘‘Annihila,I’drecognizethat
decayanywhere….What…Whathavetheydonetoyou,Annihila?Youdon’t
rememberme?Wewerehumansonce—long,longago—untilLordaeronfellto
theScourge.Your transformation toaScourgezombiecameshortlyaftermy
own.Notlongafterthat,ourmindswerefreedbytheDarkLady’’(seefigure
4.3).Like thedarkness that vanishes at thebreakofdawn,her loyalty to the
LichKingvanished,andsherefusedtokillAntoine.Unabletorescueherold
friend,shemountedherhorseandfled,gallopingswiftlythroughTirtoLight’s
HopeChapel.
Figure4.3
Annihila, anUndeaddeathknight,preparing tokillAntoineBrack,but learning theywere friends
beforeshebecameaservantoftheLichKing.
The Eastern Plaguelands were strangely vacant of all living things, and a
mist prevented her from escaping to the wider world. Using guild chat, she
soughttheaidoffellowAleaIactaEstmembers:‘‘AnyexpertDeathKnights
onwhoknowhowtoescapefromtheLichKingwithoutdoingbattleforhim?I
refused to execute Antoine Brack, who was an old friend of mine before
becomingoneoftheUndead.’’
Gradjawhisperedtoher,‘‘Youhaveto,butIwouldn’tstressoverit.’’
Tasehiresexplained,‘‘Youcan’tleavetheDKstarterzonewithoutdoingall
thequests.’’
Maui,theguildleader,asked,‘‘HavewetriedsummoninganewDK?’’
Tasehires replied, ‘‘I don’t knowof anyonewho’s tried but I doubt itwill
work.’’
Dillsscornfullyexplained,‘‘Justdothequestspeople,jeez!Somanypeople
aretryingtocircumventtheawesomenessBlizzardsetup.’’
Annihila disagreed, saying, ‘‘We must always have the option of moral
choice.’’
Mauisupportedherposition,proclaiming,‘‘IrefusetodoArthas’bidding.’’
Dillstriedtoconvincehertodoasshewasinstructed:‘‘Idon’twanttospoil
it but let me just say that everything works out in the end and you will be
happy.The idea is thatyouare a servantofArthas at theoutset so roleplay
that.’’
Incredihulkagreed:‘‘ThepointisasaLich,youdon’thavethepowertodo
otherwise,youareunderArthas’control.’’
When Annihila said that Antoine had explained the truth to her, Gradja
rejoined:‘‘HeexplainedAtruth…notnecessarilyTHEtruth.’’
Dahkar, apparently irritated by the exchange, broke in: ‘‘Lookby the time
you finish the DK chain … things change bigtime for the Death Knights.
BIGTIME.Justdothefreakingchainalready.’’
Annihila replied, ‘‘No, thankyou. Ifanyofyoueverwant tosummonme,
I’ll bewaiting in Light’sHopeChapel.’’Maui, the guild leader,would have
triedtosummonhertofreedom,buttheguildhadfewmagescapableofdoing
the teleportation magic, and none was available for the experiment. Other
membersexplainedtoherhowshecouldusethechatinterfacetocommunicate
withmages she did not know by name, and after three tries she contacted a
BloodElfmage,namedRaeon,whowaswilling tohelp.Twoofhis friends,
EigaandLokis,joinedhimintheZangarmarshzoneofOutland,toprovidethe
neededthreesummoners.Threetimestheytried,andthismessageappearedto
Annihila: ‘‘Raeon wants to summon you to Zabra’jin. The spell will be
cancelledin2minutes.’’Threetimessheclickedthe‘‘Accept’’box,andthree
times the summoning failed. Realizing she must learn to love solitude, she
sighed, saying, ‘‘I’ll just live here in Light’s Hope Chapel and pray for my
soul.’’
Epilogue:LearningtoDoubtWhatYouHaveLearned
Lusea, theDwarvenpriestess, had little ideawhat she
,wasgetting intowhen
shetooktheDeeprunTramtoStormwind,tohelpherHumanalliesinthebattle
to reestablish law and order in the surrounding territories. A first clue came
whenEtacarinaetoldheraboutahideoutofDefiasbanditshighaboveThunder
FallsandoverlookingbothStormwindandthetroubledterritoryofWestfall.In
this latterzone,shequicklyenlisted in thePeople’sMilitia,slayingDefiasof
many ranks, both in Moonbrook and the Dagger Hills above this outlaw-
occupiedghosttown.SheinterceptedaDefiasmessagethatreferredobscurely
toanoverdueshipmentfrom‘‘BB’’andinstructed,‘‘Sendyoursuppliestothe
‘barn’thistime.’’(Shedidnotrealizethat‘‘BB’’referstoGoblinwarprofiteers
in their pirate town, Booty Bay.) Gradually, she learned that the Defias
Brotherhoodhadbeen formedbyEdwinVanCleef, the chief engineer for the
rebuildingofStormwindaftertheFirstWar,whohadturnedtraitor(seefigure
4.4). In defiance of the Alliance, the brotherhood was amassing money and
materiel for a vast project of unknown nature. Then a Defias informer led
Lusea to a barn in Moonbrook that turned out to be the entrance to the
Deadmines, formerly the greatest source of gold inAzeroth, andVanCleef’s
secrethideout.OnlyaftersheandapartyofcomradeshadkilledVanCleefand
broughthisheadbacktoStormwinddidshelearnthehorribletruth.Stormwind
cityarchitect,BarosAlexston,toldher,‘‘Whenwehadfinishedourduties,we
were cheated.The nobles refused to pay us for ourwork. Someof themore
senior of the Stonemasons were offered governmental jobs, but VanCleef
refuseditoutofloyaltytoalltheStonemasons.Heledariotandleftthecity,
swearing revenge.’’ Everything she thought she knew about the Defias
Brotherhoodwasturnedonitshead,andshebegantowonderifperhapsthey
weretheheroes,andtheleadersofStormwindthevillains.
Figure4.4
EdwinVanCleef,leaderoftheDefiasBrotherhood,learningthereisapricetopayforrebellion.
5Cooperation
I, Catullus, a priest, am a very cooperative fellow, not to mention talented,
intelligent,andlikeable.WeBloodElvesareproudofourvirtues,andouronly
vice is the failure to see thatwe have any vices. Indeed, I count amongmy
virtues a certain self-critical stance, which causes me to be critical of other
people as well, and to harbor doubts that those in the aristocracy really are
superiortoordinaryfolk.Thus,whileIamcooperative,Ibelievecooperationis
highly problematic. With whom shall we cooperate, for how long, to
accomplishwhat,andathowhighacostinspiritaswellasgold?
The very first Blood Elf quest-giver I met in Sunstrider Isle, Magistrix
Erona, gave me two fundamental goals: ‘‘Ever since the destruction of the
Sunwell byArthas and the Scourge, we have been a race adrift on a sea of
oblivion.Weteeterontheedgeofuncertainty.Thiswillchange,priest,andyou
willlearnandaidourrecoveryatthesametime.’’Iwasanxioustolearn,andit
did not immediately occur to me that I might learn to doubt the Blood Elf
leadership.Survivalisapowerfulmotiveforcooperation,butrecoveryimplied
more, a restoration of lost powers. This syllogism raised further questions
concerningwhosepowerandforwhatpurpose.OvertimeIwouldlearnmost
painfullywhatitmeanttoteeterontheedgeofuncertainty.
MyfirstquestforEronawastohelpreclaimSunstriderIslebykillingeight
manawyrms that hadgrown immune to ourmagical control, and the second
wastokilllynxesthatwereupsettingthenaturalbalance.Afterward,Eronatold
me, ‘‘Your continued successes shall be rewarded,’’ and shepassedmeon to
her assistant, Lanthan Perilon. Indeed, each quest I completed rewarded me
withexperiencepoints,whichhadaddedtogethertotakemetothemiddleof
level3,whenImetLanthan.Also,questsgavematerialrewards,eithermoney
or valuable articles or both. Thus, there were selfish motivations for
cooperatingwiththequest-givers,quitebeyondanyaltruismorcommitmentto
thegoalsoftheleadership.EronaalsosentmetoMatronArena,apriesttrainer
intheSunspire.FromherIreceivedmyfirsttraining,learningspellsinreturn
forpaymentofmoneyto‘‘coverthetrainingcosts.’’
Immediately after a quest concerning unstablemana crystals,which raised
questions in my mind about the dangers of magical technology, Aeldon
Sunbrand,captainof theBloodHawks, toldme, ‘‘TheWestSanctum,oneof
ourprimaryenergysources,hassufferedaterriblemalfunctionandrumorsof
Darnassiansabotageare rampant.’’Heassignedme todealwithanyone there
who looked suspicious, and indeed I found a Darnassian scout, who was
movinginaratherconspicuousmanner.AnxioustolearnmoreabouttheNight
Elves, I tried talking with him. But he spoke only Darnassian, which had
divergedhistoricallyveryfarfromtheThalassianspokenbyusBloodElves,so
wecouldnotunderstandeachother.PerhapsfeelingIwasabouttoalertguards
whowereinthearea,heattackedme,andIwasforcedtokillhim.Ifoundhe
was carrying documents, including maps of strategic locations in Eversong
Woods, implying that the Night Elves were carrying out a major espionage
operationinBloodElfterritory.
This did not, however, prove anything about sabotage. Two othermotives
couldbebehindtheirspying.First,eachElfgovernmentwouldlogicallywant
to know as much as possible about the other group, given their common
heritage and affiliation with opposing factions. Second, Night Elves may be
worriedabouttheBloodElfobsessionwithadvancingthetechnologyofmagic
without concern either for its spiritual basis or its potential dangers to the
surroundingworld.When I reported toLey-KeeperVelania, she commented,
‘‘Could elf saboteurs be behind this? I doubt it. With the load we’ve been
puttingontheWestSanctumitwasonlyamatteroftimeuntilsomethingwent
wrong.’’
Soonmy increasingly difficult assignments had takenme intoGhostlands,
whereIwastoldtokilladozenNightElveswhohadseizedAn’daroth,aley-
line nexus that was crucial for transmission of magical power in that area.
Then, an aristocraticBloodElf namedDameAuriferous orderedme to steal
secretplansfromabasetheNightElveshadsetuponShalandisIsle,justoff
the coast ofGhostlands. I found that aNight Elf ship had docked, tents had
beensetup,andtwocompletemoonwellshadbeenestablishedonthisisland.I
hadneverseenamoonwellbefore,andIfoundthemextremelybeautiful.The
aesthetic stylesof the twoElf races couldhardlybemoredifferent.Whereas
ourbuildingsstandoutfromthelandscapeandappeartobebuiltfrombrightly
coloredporcelain,theirsblendwithnatureandoftentaketheformoftrees.
Impressedby thebeautyof themoonwells, I tried to steal the secret plans
withoutkillinganyNightElves.Onesetofplanswas ina tent,guardedbya
NightElfstandingatattentioninthedoor.Iwasabletosneakuptothesideof
thetentandgettheplanswithoutenteringordisturbingtheguard.Asecondset
waslyingonthegroundattheentrancetooneofthetreehouses.Itsguardhad
alreadybeenkilledbyamaraudingBloodElf.Thethirdsetwasonatableon
thehighdeckoftheship.IwatchedasotherBloodElvesbludgeonedthecrew
todeath,andfeltlikeamurderermyselfasIpickeduptheplans.AtleastIhad
noactualbloodonmyhands.Thenandthere,Iresolvednevertokillafellow
,Elfagain.
AboutthistimeIbecameawarethatIwasincommunicationbymysterious
telepathic means with others who lived at great distances, possibly even in
otherworlds.My studies in old books in the priest salon at Silvermoon had
uncoveredalegendthatsomegiftedpeoplecouldcommunicateindirectly,viaa
being called a ‘‘player’’ and a channel called ‘‘Internet.’’Without giving this
storyfullcredence,Italkedoccasionallyinapurelymentalmannerwithpriests
and shamans of other races, including Maxrohn, Incognita, Papadoc, and
Minotaurus.ThespirituallinkwasespeciallystrongwithLunette,aNightElf
in faraway Darkshore, and we often conversed about the sad history of the
sunderingthatseparatedNightElvesfromBloodElves.
Byasetofcuriouschances,Iunexpectedlyfoundmyselfthegrandmasterof
aguildcalledtheBloodRavens,andinafitofenthusiasmdecidedtotransform
it intoaninstrumentofElvenunification.TheBloodElfstartingzonesareat
thefarnortheastcorneroftheEasternKingdoms,andlow-levelmembersofthe
Horde fromother races almost never go there. Therefore, guilds that start in
thesezonestendtohavepredominatelyBloodElfmembershipstobeginwith,
andthiswastruefortheBloodRavens.Ijoinedwithnothoughtofplayingany
leadershiprole,butIdiddomypart inquestingandrepresentingtheguildto
nonmembers.Thenafightbrokeoutamongtheleaders,aperiodofinstability
setin,membersweredemotedwithoutexplanation,andtheguildmasterleft.A
fewdayslater,hewantedtoreturn.Iwastheonlyothermemberonlineatthat
point,soIreadmittedhimtomembershipandshortlyfoundmyselfpromotedto
chaplainof theguild.Thenextcoupleofdaysweresomewhat farcical,ashe
regained grand master status, apparently thought I was an old friend of his
merelyon thebasisofsimilarityofnames,anddefectedagain, leavingmein
control.
By this point, I had developed severe doubts about the objectivity and the
wisdomoftheBloodElfleadership.Forexample,whilerank-and-filewarriors
were giving their lives to defend our territory just amile from hismansion,
LordSatherilsentmeonqueststocollecthorsd’oeuvresforadecadentsocial
event hewashosting.My resolve strengthenedwhen Iwatchedhelplessly as
MagisterSylastor,aBloodElfnoble,commandedhisUndeadminionstokilla
bandofNightElves.
WithLunette’spsychicadvice,Iwroteamanifestoundertheslogan‘‘Today
aBloodElf,tomorrowsimplyanElf.’’Thefulltextreads:
Wheninthecourseofhumaneventsitbecomesnecessaryforasunderedpeopletoreunite,
they have every right to undertakewhatever dangerous or difficult quests are required to
overcomethepowerfuloppositiontotheirlegitimateaspirations.
Forthousandsofyears,theElveshavebeensplitprimarilyintotwogroups,thescientificand
technologicalBloodElveswhohavemasteredthepowerofmagicbutareindangeroflosing
theirsouls,andthemysticalandaestheticNightElves,whoseektobeatonewithnatureyet
fail to understand the corruptions that are invading their forest. This situation is tragic.
ThroughbuildingafellowshipofElves,asharedspiritandhopeforthefuture,wecanbegin
torepairtherift.
Ultimately, Elves will need to leave the Horde and Alliance, and create their own third,
superiorfaction.Wemustrecognize,however,thatisimpossibletoday.Wewerepureinthe
past,andwillbeagaininthefuture.Untilthen,wemustcooperatewiththeotherracesand
sometimesacceptdistastefultasks.Totheextentpossible,BloodElvesshouldavoidharming
NightElves,andNightElvesshouldavoidharmingBloodElves.
Ourimmediategoalsshouldinclude:
•BuildingfellowshipamongElvesthroughquestpartiesandothersharedadventures
•Helpingeverymemberofourguildstogainexperience,power,andknowledge
•CompletinganinventoryofalltheElvenresources,everyoutpostandeverypopulationof
Elves
•UpdatingeachotherconcerningElfnewsofallkinds
•Inventingourownquests—becomingourownquestgivers—forexampleseekingto
defendanElfoutpostofeitherfactionagainstitsnon-Elfenemies,orgainingandsharing
secretinformationfrombothHordeandAlliancethatitwouldbenefitElvestoknow
•Increasingourcollectivemagicalpowers,andprovidingourmemberswiththearmor,
weaponsandothermaterialresourcesneededtosucceed
•DevelopingadeeperappreciationforElune,theMoonGoddess,theonlygenuinedeity
worshippedinallofAzeroth
•SharingourownindividualideasconcerninghowtoreunitetheElveswhileproviding
exciting,positiveadventuresforeachindividualElf
I recruited a couple newmembers and began helping Blood Ravens with
theirquests.AnespeciallyrapturousexperiencecamewhenIhadreachedlevel
23,assistingQuy,abeautifulblond,level-14guildieonherquesttocollectthe
secret plans fromShalandis Isle. ‘‘Careful,NightElves,’’ I said. ‘‘We should
notkillfellowElves,ifwecanhelpit.IthinkElvesshouldunite.’’Ipointedto
oneoftheirsacredshrines,saying,‘‘WedonothavebeautifulMoonwells,like
this.’’Sheagreed,andIrealizedshehadallowedoneoftheNightElvestokill
her,andshewaslyingunderthewaterofthemoonwell.Iresurrectedher,we
talkedaboutthemagicalbeautyoftheplace,thenItoldherourhistory.‘‘The
Elveswereonepeople,once.ThentheWellofEternitywasdestroyed,andthe
Sundering split us into two separate tribes. Now we are in the Horde and
Alliance, but ideally wewould be a third force, all the Elves together.’’We
talkedabout theancientdays, thesadnessof thosewhoremembered,and the
naturalbeautycultivatedbytheNightElves.
Quybegantocry,perhapsfeelingguiltyaboutthemanyNightElvesshehad
alreadyslain,andsaidshewishedsheweredead.Itriedtocomforther,butshe
walkedovertoaNightElfguardandlethimstrikeher.Despiteallmyhealing
abilities, I could not protect her forever, as she stood there, passively taking
blowafterblow.Quydied. ‘‘I’mstillhere,’’ she said. ‘‘I’m just aghost.You
may joinme, if you like, andwewill be able to live together in harmony.’’
Whatabeautifulidea!Iletoneoftheguardskillme,andjoinedQuyindeath.
Deathwassurprisinglyliberating;theNightElveswouldnotattackus,andwe
couldswimunder thewaterwithoutneeding tobreathe.Weplayedhide-and-
seek under and around the ship, then she taughtme how to dance along its
rigging.IsensedthatQuywasprobablytooyoungforme,andIfeltboundto
Lunette,butIshallalwaysrememberthathourplayingdeadwithQuyasoneof
thehappiesttimesofmylife.
LunetteandIdecidedthatweshouldmeet,andthebestplanwasforherto
come toGhostlands (see figure 5.1). Because she did not belong to a guild,
whereasIwasgrandmasterofone,wethoughttheBloodElfterritorieswould
be a better launching ground for amassmovement to unite all Elves. I feel
reallyashamedwhenIthinkbackonwhatfollowed,butitmustberemembered
thattheonlytiebetweenushadbeenspiritual.Webelongedtodifferentraces
and factions, we had never communicated via chat or mail, we had never
exchangedgiftsordonebusiness together, andwehadnever seeneachother
face-to-face.We had certainly never gone on a quest together nor depended
uponeachotherforourverylives.
Figure5.1
Inashareddream,CatullusandLunetteimaginebeingtogetheratBootyBay,atropicaltouristarea
ofStranglethornVale.
Thestandardwaybywhichlow-levelpeopleenterandleavetheBloodElf
zonesisbyateleportation
,linkbetweenSilvermoonCityandUndercity,which
is not accessible tomembers of the Alliance without the support of a small
army.LunettethoughtshecouldswimfromthenorthcoastofTirisfalGladesto
thewestcoastofGhostlands.Thiswouldbeaverylongjourney.InDarkshore,
she took ship for Menethil in theWetlands, across the Great Sea. She then
walked halfway across the zone, north to Thandol Span and into the Arathi
Highlands. Moving cautiously, because this zone is recommended for those
level30andabove,shehikedwest into theHillsbradFoothills.Crossing this
zone,sheenteredSilverpineForest.
Although Silverpine is for levels 10 through 20, and shewas 25, shewas
very careful. This was her first experience crossing into undisputed Horde
territory.ShewasnotinfactloyaltotheAlliance,butasaNightElfshewas
automatically assigned to the Alliance, so any high-level Horde NPCmight
attack her without asking questions about her political or religious views.
Without incident, she entered Tirisfal Glades, headed north, passed safely
betweenBrillandtheruinsofLordaeron,andreachedthecoast.Shedoveinto
thewaterandbegantoswimeast.Againandagain,shetelepathicallytoldme
she was still swimming, although for all I knew she was cozy at home in
Darnassus.Finally, shesaidshehad reached land,but itwas theHinterlands,
southofEasternPlaguelands,notGhostlands.Thismademereallysuspicious,
because surely she would have had to swim through the solid land of
Ghostlandstogetthere,andthatwasimpossible.
To test her honesty, I suggested she hike up across the full breadth of
Hinterlands and Eastern Plaguelands to the Thalassian Pass that led to
Ghostlands. I felt sure she could not accomplish this feat, because Eastern
Plaguelandsrequireslevel53,morethantwiceherdegreeofexperience,andits
monsterscouldkillherwithasingleblow.Nonetheless,afteracoupledays,she
informedmeshehadjustarrivedinGhostlandsandwouldgotoShalandisIsle
forprovisionsandrepairofherarmor.Settingasidemydoubts,Iinformedthe
guild that she had arrived andwewould be launching theElvenUnification
movementshortly.
WhenIgot toShalandisIsle, I frantically lookedforLunette,but Ididnot
findher.ThreeyoungBloodElfmenclaimedtohaveseenaNightElfwoman
ontheisland,butwhenItriedtoexplainthemanifestotothem,theyscoffed,
andonewentsofaras toblockanyfurthermessagesfromme.LunetteandI
argued telepathically, both claiming to be at Shalandis and unable to see the
other. Inafitofanger, IsaidIdoubtedherwholestoryandwouldproveita
pack of lies by swimming south to Tirisfal. I dove in the water and headed
down the coast. When I reached the southern border of Ghostlands, I
encountered a swift current that preventedme fromgoing farther.While this
wasnottheproblemLunettesaidhadpreventedherfromcompletingherswim,
itdidseemoddIcouldnoteitherreachTirisfalorcircumnavigateGhostlands.
WithoutLunette,andburdenedbymyprofoundpersonaldoubts, theElven
Unificationmovementcollapsed.From time to time, travelers report seeinga
strangeNightElfwomanatShalandis,shoutingwordstothemthattheycannot
understand.Often, they say, she dances high up in the rigging of the enemy
shipdockedthere,andtheysuspectsheisinsane.AttimesIwonderaboutmy
ownsanity.Ifeelestrangedfromeveryone,fromfellowBloodElvesaswellas
fromtheAlliance.Thefutureoftheguildremainsclouded.LogictellsmethatI
should forget idealisticnotionsofunifyingpeopleson thebasisof cultureor
spirituality,andgetdowntothepracticalbusinessofacceptingquestsfromour
leaders,buildingupexperiencepoints,andgarneringgoldcoins.
Atbest,Imustgiveupnaivenotionsoffellowship,altruism,andlove.Yet,I
cannothelpbutthinkofLunette.WhenIdo,aversecomestomindthatIfound
inanoldbook:‘‘Heseemstomeagod,yeamorethanagod,whositsbeside
you,watchesyou,andhearsyoursweetlaughter.’’
ProgrammedAlienation
Thereare twomainreasons twocharactersmaynotbeable tomeet inWoW.
First,theymayexistindifferentrealms—thatis,ondifferentcomputerservers
—of which World of Warcraft has hundreds. For example, Maxrohn and
Catullus could not readily meet, because the first was on Shandris and the
second was on Earthen Ring—my research team was spread out across six
servers. Second, characters may belong to the same player using a single
account,andonlyonecharacterperaccountcanbeonlineatanygiven time.
LunetteandCatulluswereindeedinthesamerealm,therole-playingonecalled
EarthenRing.However, bothwereonmy first account, so theycouldnotbe
loggedinsimultaneously.Eventually,Iopenedasecondaccount,sothatsome
membersofmyteamcouldworktogetherclosely,andpaidtheextrachargeto
have some characters moved from one realm or account to another.
Significantly,oneisnotallowedtomoveacharacterfromanormalrealmtoa
PvP realm, preventing players from perfecting a character in an easier
environment, then invading the PvP world where the natives might be at a
disadvantage.
Lunette’strektoGhostlandsisamongthegreatheroicvoyagesinthehistory
ofWorld ofWarcraft, because it required her to swim along a vast span of
coastlinedepictedasunclimbablecliffs,aswellasbraveinnumerabledangers
intwozoneswayaboveherexperiencelevel.Hertrekillustratesthewaythat
virtual space separates people and places, and the variety of barriers to free
communicationthatexist.Asithappens,theBloodElfzoneswereaddedtothe
virtualworldinJanuary2007.Theyhadalreadybeendepictedonmaps,soit
waswidelyknownthattheywereattachedtothecontinent.However,theyare
really a separate computer environment, reachable only through a pair of
portals,onedepictedastheSilvermoonteleporter,andtheotherasThalassian
Pass. Travel in the virtual world takes time, and many areas are practically
inaccessibleformostpeople.
WhenLunettefoundherselfontheeastcoastoftheHinterlands,thoroughly
exhaustedfromswimming,sheconsoledherselfwiththeknowledgethatthere
were two Elf bases along her route, Quel’Danil in the Hinterlands and
Quel’LithieninEasternPlaguelands.Quel’LithienisnearThalassianPass,and
whenCatullushadjauntedbrieflyintothehigh-levelzone,theElvestherehad
attacked him, so it was reasonable to assume they were Night Elves, even
though they looked like Blood Elves. In fact, the two bases are the last
remnantsoftheHighElfcivilization,hostiletotheHordebutindifferenttothe
Alliance. When Lunette reached both places, she was allowed to enter but
given access to no resources of any kind. The virtual world is divided not
merely into two major factions of players but also into innumerable
subdivisionsamongtheNPCs,havingawiderangeofrelationshipstomembers
ofthefactions,fromhostiletoindifferenttocooperative.
TheHinterlandsisdoablebycharacterswhohavereachedlevel45, twenty
steps above Lunette’s status, so she had a terrible time in it, dying and
resurrectingrepeatedly.HerrouteoutofthezonetookhertotheDwarfoutpost
at Aerie Peak, where the good little men who operated the place sold her
everythingsheneeded.AbriefrunthroughasurprisinglysaferouteinWestern
Plaguelands,enteringthroughPlaguemistRavine,wasalucky
,breakbeforethe
hellofEasternPlaguelands.
Crossing Eastern Plaguelandswas extremely difficult for Lunette, and she
died many times. While she could readily resurrect, her equipment took a
beating she could not repair. Thus, the greatest disappointment about
Quel’Lithienwasthatshecouldnotgetherarmorrepaired,somethingthatcan
bedoneonlyby friendlyNPCswith the right skills, likeoneDwarf atAerie
Peak. She would have been wise to cross Eastern Plaguelands naked, dying
morequicklybutpreservingherarmor,butshedidnotthinkofthis.Whenshe
reachedGhostlands,herarmorwastotallyuseless,aswerehermaceandwand.
TheNightElfNPCsonShalandis Isle ignoredhercompletely.Shecouldnot
approachaHordeNPCcapableof repairingherequipment,because itwould
immediatelyattackher.Thebestshecoulddo,anditwasnotverygood,wasto
get whatever fresh armor and weapons she could, plus food and drink, by
killinganimalsorenemiesandlootingtheirbodies.Inahostilezone,shewas
completelycutofffromeconomictrade.
The language barrier was also impenetrable. TheWoW software includes
modulesthattransformchattextintomeaninglessbutpronounceablesyllables,
across faction boundaries. The socialmodule has a ‘‘who’’ tab, which lets a
playerlearnsomethingaboutothersheencounters,butitreturnsnoinformation
when they are members of the other faction. A player cannot open a trade
windowwith a member of the other faction, nor send items andmoney via
mail, nor invite them to join a party or guild. Under normal conditions,
communicationsarelimitedtostandardgestureslikebowingandsaluting.
Theprimarymeansof complex communicationbetween characters is text-
basedchat.Atanyonetime,acharactermayhaveseveralchatchannelsopen,
andtheirtextswillrunnearthelowerleft-handcornerofthecomputerscreen,
some displayed in different colors and others identified by names. For each
zone,thereisalocaldefensechatchannelthatchieflydisplaysautomaticalerts
ifmembers of theopposite faction attackNPCsof the character’s faction. In
Barrens, themessagemight be ‘‘Barrens is under attack,’’ or ‘‘Crossroads is
underattack.’’AchannellabeledTradeissupposedtobeusedforbuyingand
selling, almost any topic is appropriate for the General channel, but players
oftenuseTradeforjokingandothernoncommercialcommunications.
Ifoneplayerwantstocommunicateprivatelywithanother,heorshesendsa
whisper,whichopensupadedicatedchannelbetweenthetwo.Everyquesting
party gets a temporaryParty channel that vanisheswhen the groupdisbands.
Similarly,everyguildgetsaGuildchannel,openonlytomembers,andleaving
ordisbandingaguildclosesit.Aguildthatoneofmycharactersbelongedto
uses the Guild channel only for in-role communications between characters,
anditestablishedanextrachatchannelforreal-worldcommunicationsbetween
theplayerswhobelonged.
Among the most interesting features of the text chat is the fact that—in
theory,at least—charactersspeaktendifferent languages.Allmembersof the
AllianceunderstandtheHumanlanguage,Common.AllmembersoftheHorde
speak theOrc language,Orcish.Buteachof theothereight racesalsohas its
owndistinctivelanguage.
WhenEtacarinaemetAlberich,afellowmemberoftheAlliance,theywere
able to communicate perfectly well in Common, which looks exactly like
English on the player’s screen. For example, they both acknowledge the
followingprincipleofthemajorreligionoftheAlliance:‘‘Thecardinalvirtues
of the Holy Light are respect, tenacity, and compassion.’’ When Etacarinae
spoke this sentence in the Draenei language, it looked like this to Alberich:
‘‘Lok enkilzar gulamir il lok Parn Golad lok kieldaz mordanas ruk
burasadare.’’And,whenAlberichspoke it inDwarvish, it looked like this to
Etacarinae:‘‘Eftkhaz-dumdun-feltaeftGrumDagumkhaganrokhmogodune
gormidd-havas.’’ If either of them spoke the sentence inCommon, itwould
looklikethis toanynearbymemberof theHorde:‘‘Rascynegoldandovisva
ras Dana Garde ra vassild landowar ash aelgestron.’’ Here is how another
sentencelooksinEnglishandalltenWoWlanguages:
EnglishTheHordeisamassofcontradictions,andtheAllianceisa
marriageofconvenience.
CommonRasMajislooudenvawaldirskildeashrasLandowarloo
endirvisvabornevalesh.
OrcishMogRo’thhagregagimoth’kazorothkilmogRagath’ahag
zuggosshgino’gor’goth.
DarnassianDorFallarioamanloanu’dorannadornordorThoribasri
od’ana’nolofandu’talah.
ThalassianDorFandurioamanloanu’dorannadornordorThoribasri
od’ana’nolofandu’talah.
GnomishZahModorweggrumtikahzhaldrengarzahGrumgizrweg
dimligartigizbarlodun.
DwarvishEftSkalfwearandtagosh-algaz-dungoreftMogodunewea
thulmanetadun-haldren.
DraeneiLokZekulilxmaezilzennshinagasruklokSorankarilx
rukadareilmannorgulan.
GutterspeakRasMajislooudenvawaldirskildeashrasLandowarloo
endirvisvafarlandowar.
TrollFusNehjofimskamfufus’obeahscafusMachettefimzutopongfu
or’manley.
TauraheAloTi’hawaibalowaawakeeahmenaloichaloPorahalowai
oba’chiwaaloaki’shne.
Theway the language-generation systemworks is both simple and subtle.
Any common syllable in English gets automatically converted into another
pronounceable syllable. Note, however, that both is and of become ‘‘il’’ in
Draenei. Although Incognita could not understand what the agents of the
ScarletCrusadeshoutedatherintheCommonlanguage,herownGutterspeak,
ironically, sounds the same as Common to members of other groups. This
reflects the fact that Undead characters are all reborn Humans. Notice,
however, that the sentences are not exactly identical in Common and
Gutterspeak.DarnassianandThalassianareboth languagesof theElf family,
and the twosentencesareverysimilarbutnotquite identical.Apparently the
language generation algorithms occasionally add random complexities.
AlthoughthepairsofHuman-originlanguageslooknearlyidentical,asdothe
twoElflanguages,infactmembersofonecannotunderstandwhattheotheris
saying. This enforces a strict communication barrier between Horde and
Alliance.
To find out what the agents of the Scarlet Crusade had been shouting at
Incognita,IsentMaxrohnintotheveryheartofthecult,theScarletMonastery.
To obtain correct translations without being distracted by other goals, he
entered alone rather than in the usual party of five. Because he had reached
level 70, he was able to defeat as many as three level-34 elite defenders
simultaneously,notingwhat theyshoutedathim.Then itwasasimple job to
analyzethepatternsofwords.InEnglish,thisiswhattheagentsoftheScarlet
CrusadehadsaidtoIncognita:‘‘YoucarrythetaintoftheScourge.Prepareto
enter the twisting nether.’’ ‘‘The Scarlet Crusade shall smite the wicked and
driveevil from these lands!’’ ‘‘The light condemnsallwhoharbor evil.Now
youwilldie!’’‘‘Thereisnoescapeforyou.Thecrusadeshalldestroyallwho
carrytheScourge’staint.’’
Perhaps the reader noticed that the verse with which Catullus ends his
personal accountwaswritten by the ancient Roman poet, Catullus. But they
were not original to him, having been translated from a poem by Sappho, a
GreekwomanwhowastremendouslyinfluentialontheRomanpoet’slife,but
wholivedhundredsofyearsbefore
,him.Theynevermetbecauseofthechasm
of time between their lives. This quotation reminds us that all worlds, not
virtualonesalone,imposebarrierstointimatecooperation.
The storyof thebondbetweenCatullus andSappho illustratesmanyother
dimensions of intimacy and estrangement. Separated by centuries, the two
couldnotcooperatethroughanequalgive-and-take.Bytoday’sstandards,his
useofherverseswasplagiarism,yetbytheculturalstandardsofhisday,itwas
anhomage.Sheherselfhadoncehoped,‘‘Ithinkmenwillrememberuseven
hereafter.’’1 Interestingly, when I take a screen shot of Catullus for use in a
commercialpublication,IneedpermissionfromBlizzardEntertainment,onthe
basisthattheyownallimagesinWoW.Ifithadbeenaphototakeninthereal
world, the issuewouldbewhether Ihad taken it inapublicplace,orneeded
writtenpermissionfromCatullus.
Inasense,theRomanpoetCatullustriedtohaveaneroticrelationshipwith
theGreek poetess Sappho by proxy. The poem quoted iswidely believed to
have been written to the promiscuous but erudite Roman woman, Clodia,
although some scholarly debate surrounds this point. Another poem in the
seriesbegins,‘‘VivamusmeaLesbia,atqueamemus’’(‘‘Letuslive,myLesbia,
and letus love’’),using ‘‘Lesbia’’asa synonymforSappho,becauseSappho
livedontheislandofLesbos,aninhabitantofwhichiscalledaLesbian.The
modern English word, lesbian, refers to a homosexual woman, on the
assumptionthatSapphosharedphysicallovewithmembersofherowngender.
Thisdetailabout the lifeof thepoetessderivesfromparticular interpretations
ofherworks, in thecontextof thebelief thathomosexualitywascommon in
classicalGreece,andthisclaim,also,hasbeencontested.2
Contemplating the connection between our Catullus, the Blood Elf; his
namesake in ancient Rome; Clodia; Sappho; and Lunette offers a very long
catalog of kinds of estrangement. People are often separated by the sands of
time, different languages, incompatible preferences, ambiguities concerning
ownership,andfailuretomakecommitments.
TheRootsofCooperation
Social scientists traditionally derived human cooperation from mutually
beneficial exchangesbetween individuals,or fromsharedculturalbeliefs and
values.IfIwerewritinganentirebooktodayoncooperation,Iwouldinclude
chapterson at least twonew theoriesbasedon thebiologyof thebrain.One
buildsonthefactthateroticrelationsbetweenpeople,andthebreastfeedingof
babies, liberates the hormone oxytocin, which appears to increase trust and
generositybetweenpeople.3Theotherbiologicaltheorynotesthediscoveryof
mirrorneurons,a specializedstructure in thebrain thatallowspeople to take
theroleoftheother,perhapsthereforetoempathize,andthustopayattention
to each other’s needs. Both these theories would seem inapplicable to
cooperation in World of Warcraft, because people cannot really touch each
other in WoW, or see the other’s facial expressions and subtle emotional
gestures.Thetheorythatsharedvaluessupportcooperationmayalsonotapply
wellbecausenobodyreallybelievesthereligionsofWoW,andthenotionthat
valuesactuallyconstrainbehaviorintherealworldhasonlydubiousscientific
support anyway.4 This leaves the more-or-less economic theory that people
cooperatebecauseitoftenisintheirindividualbestintereststodoso.
Foraquartercentury,wehaveknownhowtoprogramverysimpleartificial
intelligences that are capable of learning to cooperate, without benefit of
oxytocin,mirrorneurons,orreligiouslyinspiredvalues.Thekeyfactoristhat
theAIsneedtobepartofasystemofexchangeinwhichtheyrepeatedlyreturn
toeachotherandthusdevelopreputationsasgoodorbadexchangepartners.
Today, we knowmany ways to represent this in computer programs. The
classical example, reported inRobertAxelrod’s 1984book,TheEvolutionof
Cooperation,merelyhadeachAIagentrememberwhattheotheragentdidthe
timebefore,andemulate thatbehavior.5Axelrod’sexperimentused thegame
calledthe‘‘prisoner’sdilemma,’’inwhichtwopeopleorsoftwareagentsmake
an agreement. If they both fulfill the bargain, both gain. But if one double-
crosses the other,while the other keeps the bargain, the double-crosser gains
while the honest agent loses. Thus, short-term calculation of benefit favors
double-crossing. Only if the agents interact repeatedly over time can
cooperationemerge.
ThismaynotbethecaseforloneWoWplayers,butitcertainlyis thecase
for members of guilds. WoW has an elaborate reputation scheme, but it
measureshowwelltheindividualhasbeencompletingcertainkindsofquests,
nothowwell theindividualfulfillsobligationstootherplayers.It isnotwhat
computerscientistscallareputationsystem.Themostfamiliarexampleis the
reputationsystemineBay,thee-commercecompanythatfacilitatesbuyingand
sellingamongmanythousandsofindividuals.IntheBerkshireEncyclopediaof
Human-Computer Interaction, which I edited, Cliff Lampe and Paul Resnik
notethatareputationsystemcanservethreerelatedfunctions.6First,itinforms
users about eachother’s trustworthiness.Second, it indirectly rewardspeople
for good behavior. Third, it discourages adverse selection, the situation in
which the best people leave the market because they cannot get adequate
rewardfromthequalityoftheirgoodsandservices,leavingthemarkettoshady
characters.ThusamajorfunctionofguildsinWoWistolettrustworthyplayers
earngoodreputationsthatwillencourageotherstocooperatewiththem.7
My primarymentor, when I was a graduate student in sociology, was the
behavioristGeorgeC.Homans.Icanrecalltheexcitementwithwhichhetold
me about Axelrod’s book, immediately after it was published, when our
separatepathsconvergedinHarvardYard.Homanshadlongarguedthathuman
societywasbasedoncooperationbetweenindividualsformutualbenefit.His
1950book,TheHumanGroup,hadgonealongdistanceinthatdirection.His
later book Social Behavior had provided greater theoretical precision in its
1961 and 1974 editions. Homans’s main line of analysis was exactly like
Axelrod’s, but his full argument was much deeper. He died in 1989, but I
imaginehisanalysiswouldhavedeepenedfurtheroverthepasttwodecades.8
Humansareasocialspecies,nottheleastbecausewearebornhelpless.Even
mature adults need to rely on each other for protection, for food andwater,
during illness, and increasingly over the span of history for economic
exchanges.Socialinterconnectednessissoimportant,andhasbeenforsolong,
that evolution gave us a variety of mechanisms to support cooperation.
Languageisoneofthesesocialbindingtools,butitalsopermitsustodeceive
oneanother.Thus,humansocialnatureischaoticandcomplex,relyingonthe
interplay ofmany factors. Importantly,Homans repeatedly hinted throughout
hiswork that processes beyond rational calculation of long-term self-interest
were also atwork. InTheHumanGroup, he specifically argued that humans
whointeractrepeatedlycometobemoresimilartoeachotherandtovalueeach
otherquitebeyondthematerialrewardstheyexchange.Thereisageneral,but
notperfect, tendencyforpeoplewho interact tobecomealikeand tocometo
likeeachother.
A half century afterTheHumanGroup, and remarkably without citing it,
Edward J. Lawler,
,Shane R. Thye, and Jeongkoo Yoon came to a similar
conclusion:
Socialexchangeisinherentlyajointactivityinwhichtwoormoreactorsattempttoproduce
aflowofbenefitsbetterthantheycanachievealoneorinotherrelationships….Productive
exchange is a group-oriented coordination task in which actors seek to produce a valued
resultthroughtheirjointcollaboration…commitmentindyadsandlargergroupsmaygrow
from expressive, as well as instrumental, foundations … social exchange has emotional
effectsonactors,andiftheseareattributedtosocialunits,thesocialunittakesonexpressive
valueorintrinsicworth.9
If he had joined a successfulWoW guild, Homans would have immediately
commented that he saw much pure socializing going on between members,
suchasjokingontheguildchat,whichcementedrelationshipsquitebeyondthe
strengthof ties attributable topracticalneed.Much recent sociology research
has shown that high-solidarity groups can create a generalized sense of trust
among members, even beyond the validation of individual reputations (see
figure5.2).10
Thus,enlightenedself-interestmaybethecoreofhumancooperation,butit
isnot thewholestory. InWoW,as is trueoutside,otherdimensionsofsocial
interaction are also important. Guilds function to evaluate individuals and
authenticate their reputations,but theymayhaveahostofother functions,as
well. It isworth considering for a fewmoments the natural history ofWoW
cooperation,startingwith its faintest forms, thenintroducingits formalization
inpartiesandguilds.
Figure5.2
AchaoticgroupmeetingontheroofofthebankinOrgrimmar,celebratingthenewyear.
EvolutionofCooperation
Even without a formal agreement to cooperate, one player can benefit
implicitlyfromtheactionsofanotherwhenevertheirgoalsdifferbutoverlap.A
notableexamplebenefitsskinners,characterswhohavedevelopedtheskill to
skindeadanimalsandthensellorusetheleathertheyget.Mostcharactersare
notskinners,butmustkillskinableanimalstogetthroughmanyareas,looting
thecorpsesforsomevaluables,likefangsandeyeballs,butleavingtherestof
thecarcassintact.Askinnerwhocomesuponarecentkillcantaketheleather
veryquicklywithasimpleapplicationofaskinningknife,withouttheriskand
effortofkilling.Thisisacompletelyasymmetricalkindofcooperation,butitis
not exploitation, because the character who killed the animal loses nothing.
Oncetheleatherisonthemarket,itaddstothetotalwealthandthusbenefits
everybody. On occasion, a skinner will kill animals just to get their leather,
thereby clearing a path for other characters without specifically intending to
helpthem.
Folwell first experienced implicit cooperation when he was just reaching
level5intheNightElfnewbiezone.Aquestrequiredhimtofindaspideregg
deepwithincaverns infestedwithadult spiders.Thesearachnidswere spaced
out along the corridors and needed to be killed one by one.He encountered
Direnight,alevel-5NightElfdruid,whowasdoingthesamequest.Theydid
nottalk,gesture,orotherwisecommunicatewitheachother.Buttheyquickly
fellintoapatternofkillingalternatespiders,therebyreachingtheirgoalnearly
twiceasquickly.
Formalcooperationoftenrestsuponthedivisionoflabor,inwhichdifferent
peoplespecializeinaccomplishingdifferentpartsofacomplextask.11InWoW,
asinmanysimilarMMORPGs,therearethreemainrolesinbattle:tank(holds
the enemy in pace), healer (sustains the tank), and DPS (applies maximum
damagepersecondtotheenemy).Havingsomeonetoplaythetankrolecanbe
thedifferencebetweensuccessandfailure.Maxrohnsawthiswithhisowneyes
whenaHumanrogueaskedhimtohelpherkillDurn,theHungerer,anelitein
thelevel-64tolevel-67Nagrandzone.Thequestcallsforfivecharacters,and
theteamwascompletedwithaHumanmage,aDwarfhunter,andaNightElf
hunter.Noneofthefivewaswellequippedtobeatank.TheHungererhasan
estimatedhealthof120,000,whichmeanshemustbeattackedseverely tobe
killed, and the team had ample DPS members who could do this job. The
problemwas that theHungerer aggressively stompedon thenearest of them,
movingsoquicklythatMaxrohncouldnothealthemfastenoughtokeepthem
alive.Agood tankcapableof resistingdamagecouldhavebeen saved.After
the teamwas swiftlydefeated, theNightElfhunter left, and the leadergot a
replacement.Butthenewteammemberwasapriest,unsuitedtobeatank.The
leader decided to use one of the hunters’ pets as the tank, but Maxrohn’s
attempt to heal it as the Hungerer stomped on it failed. After a second
ignominiousdefeat,theleadersaid,‘‘Ohwell.GuessI’lljusthavetowaittoget
him later on tonight or tomorrow. Thanks anyway guys. I appreciate the
effort.’’
Giventhetriaddivisionoflaborinbattle,someclassescanbehybrids.For
example, paladins are a hybrid of warrior and priest. In Aaron Rosenberg’s
novelTidesofDarkness,ArchbishopFaoloftheHumanchurchestablishedthis
class,saying,‘‘Ichosethesemenforboththeirpietyandtheirmartialprowess.
Theywillbe trained,notonly inwarbut inprayerandhealing.Andeachof
thesevaliantfighterswillpossessbothmartialandspiritualpower,particularly
inblessingthemselvesandotherswiththestrengthoftheHolyLight.’’12Ina
sense,bothhunters andwarlocks areminiature teams, althoughonlya single
playerisinvolved.Ahunterhasapetanimal,andawarlockhasaminionspirit,
whichareassistantNPCsorsecondaryavatars.Theyaresentforwardtohold
the enemy, acting like tanks, while the hunter or warlock stands back and
shootsattheenemy,alsooccasionallyhealingthepetorminion.
ThedesignersofWoWneededtoencouragecommitmenttosocialgroupsas
awayofcommittingplayerstoWoWitself,buttheyalsoneededtoprovidea
varietyofgameexperiencesforadiversityofplayers,andforplayersrunning
second and third characters who needed something refreshing after the
experienceoftheirfirstcharacter.Itisentirelypossibletoreachthetoplevelof
experience without ever joining a guild, or even cooperating with another
player. However, the instances and battlegrounds that dominate play at the
higher levels are group activities and cannot be attempted alone. Similarly,
manyparticularquestsrequirefromtwotofiveplayerstocollaborate.
One tactic WoW’s designers used to encourage solo players to become
sociableiscommittingtheplayertoaquestbeforeinformingtheplayerthatit
isdifficultorevenimpossibleforasingleplayertowin.Onlyafteracceptinga
questdoestheplayerlearnitisa‘‘group’’or‘‘dungeon’’quest.Ofcourse,the
playercanimmediatelyabandonthequest,butmanyplayersfeelthatwouldbe
anadmissionofdefeat,sotheyleavethequestontheirlist,intendingtodecide
aboutitlater.Easyopportunitiestocooperateonthequestmaycomealong,or
thepersonmayeventuallydecidetoseekhelpactively.
Manyqueststhatneedtwoorthreeplayerstocompletecomfortablyarenot
labeled ‘‘group’’ quests. For example, when Lunette was level 16, she
attempted the questCaveMushrooms in theDarkshore zone,which requires
entering a cave hidden behind a waterfall and gathering five scaber stalk
mushroomsandoneaptlynameddeathcapmushroom.Unfortunately,thecave
is filled with level-15 to level-17 Naga, intelligent green sea creatures who
wereapparentlyattractedby the
,CliffspringRiver that runsover theircavern.
Two Naga are posted immediately outside the cave, and two just inside, so
gettingpasttheentranceisabigchallenge.Onceacharacterisinside,thecave
branches right and left, with the left branch heading downward into a large
space.Lunettewentleft,andwithgreatdifficultyshewasabletokilltheNaga
oneatatimeandgetthescaberstalks.TheNagarespawnratherquicklyafter
beingkilled,andapriestlikeLunetteneedstopausebetweenbattlestorebuild
manaaswellashealth,soitwasvitaltokeepprogressingawayfromthespots
wheretheywouldrespawn.Finally,Lunettereachedthebottomlevelandcould
seedeathcaps.Unfortunately,thecavernwasfilledwithcloselyspacedNaga,
whom she could not attack separately, bolstered by two Twilight Thugs
standing right next to the mushrooms. Twice she died. She found it was
possibletorezunnoticedinapoolofwaterinthecenterofthecavern,butvery
quicklyoneofthewanderingNagawoulddetectherandattackbeforeshehad
regainedherstrength,withfatalconsequences.
TheWowheadandThottbotwebsitescarryextensiveconversationsbetween
playersabouthowtowinthisquestsolo,somereportingitwaseasy,andothers
admittingtheyfailednomatterhowhardtheytried.13Severalsuggestedthata
roguecharacterwasbestbecauseheorshecouldsneakpastsomeoftheNaga
instealthmode.Otherssuggestedahunterwasbestbecausehisorheranimal
companion could attack aNagawhile thehunter stoodback and shot arrows
without taking damage. One noted that there was an advantage to being an
herbalist, because the locations of the mushrooms would show up on an
herbalist’smap.Manyreportedasoloplayer’sonlychancewastotaketheright
forkofthecave,notthemoreobviousleftfork,becauseadeathcapwashidden
attheend,andtherewerefewerNagatocontendwith.
Eventually,Lunettereturnedatlevel20totryagain.Shesucceeded,buther
sense of independent accomplishment was compromised by the fact that a
level-21NightElfdruidandalevel-19Dwarfpaladinenteredthecavebeside
her, so shehad the advantageof theirhelp even though shedidnot formally
jointheirgroup.CaveMushroomsbeginsaseriesoffivequests,theotherfour
of which cannot be started until all the mushrooms have been collected, so
cooperationisverymuchtoanindividual’sadvantage.
Sometimes a series of solo quests feeds into a group quest. A famous
example is Bride of the Embalmer. The series of eleven quests begins in
Duskwoodwith thehermitAbercrombie,whommanybelieve is named after
theAbercrombie&Fitchdepartment store.The tenthquest involves takinga
note to themayor ofDarkshire, Lord Ello Ebonlocke.He in turn offers two
queststhatrequiretheplayer’scharacter tohavereachedlevels21,22,or23.
Oneisasimplesolomatteroftakingthenoteashortdistancetobetranslated,
but the other requires going to a grave northeast of Raven Hill Cemetery,
digginguptheUndeadbodyofEliza,thebrideoftheembalmer,andkillingit,
whilesheisprotectedbythreeguards.Eachoftheguardsislevel18,andEliza
herself isa level-31elite,whichmeansshe’smorepowerful thananordinary
31. Thottbot and Wowhead carry extensive discussions about whether it is
possible to solo this quest at level 30, perhaps by dying one or more times
duringthebattle.14
Maxrohn tried thisquest solo several times,whenhewasaround level30,
and could not even come close to completing it. He returned at level 46,
vengeanceinhisheart,anddiscoveredthatitwasnoteasyevengiventhegreat
power of 16 levels he had gained. If he killedEliza first, and then the three
others, Elizawould rebury and need to be fought all over again.After three
unsuccessful attempts, he succeededbykillingEliza and simply ignoring the
damagebeingdonetohimbytheguardsashecutoutEliza’sheart.Whenhe
returned thebeatingheart to themayor, theexperiencepointsheearnedwere
insignificant,just370,whentheexperienceheneededtorisefromlevel46to
47was 123,200!Themayor did give him aMantle ofHonor and aCrest of
Darkshire,which together had a cash value of about 69 silver coins.At that
point,Maxrohnpossessed50goldcoinsand61silver,or73timesasmuch.He
could not use the two items personally, because the Mantle of Honor was
shoulderarmorweakerthanhewasalreadywearing,andasapriest,hecould
not carry the Crest of Darkshire, which was a warrior’s shield. These facts
illustratethatlittlemaybegained,otherthanasenseofcompletion,bysoloing
agroupquestatahigherlevelthanitwasintendedfor.
Guilds
Catullus received a lesson in the folly of trusting strangers, while he was
battling Ogres in the Alterac Mountains. Over the general chat channel, an
Undeadmageasked,‘‘CansomeonehelpmecleartwoyetiatGrowlessCave?
I’llpay5goldforyourtime.’’Fivegoldpiecessoundedexcessive,butCatullus
was having difficulty saving up to buy amount, so he agreed. A Blood Elf
rogue also joined the party, and the three of themwere able to complete the
mage’squestveryquickly.Atthatpoint,themagethankedhistwohelpersand
ranaway,withoutpaying.
‘‘Well,weliveandlearn,’’Catullussaidtotheequallydisappointedrogue.
Theroguereplied,‘‘Nexttimethemoneyupfront.’’
Catulluscontemplatedhowthatplanwouldmerelyputtheonusoftruston
theotherparty,and joked, ‘‘Orput inescrowwithapriest!’’ In fact,because
nobody believesWoW religions, there is no reason a priest would be more
trustworthythan,say,arogue.InfactthenearestthingtoescrowinWoWisthe
guild vault, a place where guildmembers place valuables in the care of the
guildmaster.
Thereseemtobethreedifferentroutesbywhichpeoplebecomemembersof
guilds(seefigure5.3).First, theymayformaguildfromscratch,andoftena
successful guild is formed by a group of people who are already friends,
sometimesevenmembersofthesamereal-worldfamily.Second,guildsthatare
tryingtogrowmayadvertiseontheguild-recruitingchannelofthechatsystem;
dependingonhowselectivetheyare,evenahalfheartedexpressionofinterest
mayresultinaformalinvitationtojoin.Third,amemberofaguildmayshare
quests or other experiences with a nonmember, come to see that person as
competentand trustworthy,andextendan invitationon thebasisofextensive
familiaritybasedentirelyonin-gameinteractions.
Figure5.3
AnexampleofasuccessfulHordeguild,AleaIactaEst,intheEarthenRingrealm,herecelebrating
itsfirstbirthdaybyseizinganAlliancetowerinElwynnForest.
During his long career,Maxrohn belonged to two successful guilds in the
Shandrisrealm,theShadowClanandWingedAscension.Hefoundbothtobe
friendly, active, and graced with good leadership. He left the Shadow Clan
simply to expand the rangeof his social experiences, andWingedAscension
was somewhat larger. He had joined the Shadow Clan after encountering a
Human paladin named Memra a couple times by chance and helping each
other. On their third happy encounter, Memra called her Dwarf husband,
Malius,andtheybothinvitedMaxrohntojointheShadowClan.
Beforehehadjoinedtheirguild,MaxhadaddedMemratohislistoffriends,
and the system always alerted him when she came online. When she and
MaliusmovedtoWingedAscension,heremainedintheShadowClan,but
,kept
thatotherguildinmind.Atlevels56and57,whilehewasinWinterspringand
she was in Silithus, they exchanged messages in which she expressed
satisfaction with her new group and he admitted he was doing mostly solo
quests.Sheremarked,‘‘Ifyouwanttocomejoinusjustletmeknow….We’re
goingtoquestintheBlastedLands….Don’tneedtobeintheguildforthat.’’
Shortly afterward, Maxrohn opened the social module of his user interface,
selectedhisownnameinthelistofonlineguildmembers,andright-clickedto
get a confirmation message, saying, ‘‘Really leave the Shadow Clan?’’ He
clicked ‘‘Accept,’’ then composed a gracious resignation letter personally
thankingDicola,theleaderoftheShadowClan.
ThenextstepwastoseekentryintoWingedAscension.WhileMaxrohnwas
travelingthesnow-flankedroadinWinterspring,hecontactedMemra,saying,
‘‘Memra,Iwouldliketojoinyourguild.Isthatstillpossible?’’
Shereplied,‘‘Givemeasecond,andI’lltalktotheguildforyou.’’Shethen
askedwhetherhehadanyalts,whicharesecondarycharacters,andhereplied
thathedidbuthewas themain, and thealtswerenot in theAlliance in this
realm. ‘‘Ok. Whisper Aazenroth. He’s the guild master, and he’s expecting
you.’’ToMaxrohn’s great surprise,Memra’s friend and senior guildmember
DreadmaulsuddenlyrodeuponhiswarhorseandhelpedAazenrothinterview
Maxrohn.Giventhathewaslevel58,theysaidheshouldbeinOutland.With
his cautious temperament, though, he did not feel ready to go there until
reaching level 60, and he may have seemed insufficiently aggressive to his
interviewers.
When asked why he was changing guilds, Maxrohn explained, ‘‘Shadow
Clanisokay,butnotasvigorousasithadbeen.Igetalongwiththepeople,but
yourguildisbigger.Therewasnofightoranythinglikethatbetweenmeand
ShadowClan.’’Dreadmaul saidhe thought therewouldbenoproblembeing
acceptedintoWingedAscension,andMemrasenthimtheextremelyusefulgift
of five large carrying bags she had crafted.However,Aazenroth said, ‘‘I am
lookingformoreend-gameorientedpeople.’’Heseemedalittleskepticalthat
Maxrohn had the motivation to join with other high-level members in
advancingquicklytolevel70andthenattackingdungeonsandraidingHorde
cities.
Acoupledayspassed,inwhichMaxrohngentlynudgedtheguildmembers.
ThenheaskedAazenrothdirectly,‘‘Didyouandtheotherguildleaderscome
toadecision?Doyouwanttoinvitemetotheguild,orsuggestIfindanother
guild?’’Aazenrothtoldhimtohangonforafewsecondsbecausethelevel-70
guild leaderwasbattlingabossenemy in theMechanar.Assoonas theboss
hadbeendefeated,MaxrohnwasamemberofWingedAscension.Achorusof
members welcomed him: Malak, Sathura, Ulla, Brictorn, Kizamet,
Mooncrusher, and Musicguru, plus Aazenroth, Memra, and Dreadmaul.
Locknesssaid,‘‘Youcomewellrecommended,’’andLethalsaid,‘‘Welcometo
thefamily.’’Maxrohn’smodestreplywas‘‘I’lldomybest.’’
Mostguildsmaynotbe large enough tobe adequate recruitingground for
raiding parties. For many of the special environments called dungeons or
instances, agroupof five is ideal,andeachmembermustbeaboveacertain
level.Agivenguildsimplymaynothaveenoughmembersonlineat thetime
whenonewantstoorganizeagroup.Forexample,onJune2,2007,Luisserare,
a level-54Dwarf paladinwho belonged to theAllianceAssassinswanted to
raid the Sunken Temple in the Swamp of Sorrows. His guild had only 35
members, and none was available, so he recruited two people he had found
reliable during earlier escapades: Gewyn, a level-54 Draenei mage who
belongedtotheDruidCircle,whichhad209members,andourownMaxrohn.
Maxrohn’s guild, the Shadow Clan, had 67 members. Luisserare posted a
recruitingmessageontheLookingforGroupsystem,andperiodicallytheparty
of three would see the following automatic message in their chat window:
‘‘YouarestillseekingmoremembersthroughtheLFGmatchmakingsystem.’’
Maxrohn sent a message on his guild’s chat channel and quickly recruited
Aliizsa,a level-54Draeneiwarrior.Forseveralminutes, thepartywasunable
torecruitanymoremembers.
Animportantcriterionwasthelevelofthecharacter,becausealevelevena
couple steps belowoptimumwould be damaged easily in combat andwould
contributelittle.Thegroupfiguredthatlevels52or53wouldbebest.Maxrohn
himself was only level 50 when the recruiting began, but Luisserare said,
‘‘Well,Maxisa50,buthe’sareallygoodhealer.’’Maxrohnchimedin,‘‘I’m
about to level to51,’’and indeedhedidbefore thegroupentered the temple.
Gewyncommented, ‘‘Doesn’tmatter somuch for thehealer.Honestly,we’re
luckyashell tohaveanypriest.’’Forawhile theydiscussedavolunteerwho
wasonlylevel49,butLuisserarealreadyhadturneddownfriendsatthatlevel.
Eventually, theywerejoinedbya thirdmemberof theShadowClan,Silence,
whowas a level-51Night Elf rogue and had some experience in the temple
already.
GroupProblems
The overwhelmingmajority of guilds fail, andmany of the smaller ones are
quite dysfunctional.When she reached level 7,Lunettewas invited to join a
guildbyamemberwhoexplained,‘‘[W]ehavefriendlypeopleandweallhelp
out.’’This sounded good, so she joined.After heartywelcomes from its two
officers, shebegan receivingall thechatmessagessenton theguild’sprivate
channel. She thought the chat was very encouraging, as members would
exclaim‘‘DINGGG’’whentheyleveledup,andotherswouldrespond‘‘grats’’
incongratulation.Then,onememberbegansayingobnoxiousthings.Another
member,whowasa level-63warriorand thussenior,proclaimed, ‘‘Iwillnot
takedisrespect in thisguild toANYothermember. Is that clear?’’This stern
warningbroughtanapology.Thewarriorwarned,‘‘Don’tletithappenagain,’’
andwas promptly appointedmaster of the guild. Lunette thought thiswas a
goodsign.
However,theformerleaderhadbeenanElf,whereasthenewmasterwasa
Human,soLunetteinquired,‘‘DoesthismeanweareaHumanguild,insteadof
an Elf guild?’’ One member replied, ‘‘We are a mix, I think.’’ Another
answered,‘‘Weareaneverythingguild.’’LunettewantedtobeinanElfguild,
and the way she left the guild (although not race-related) was especially
disheartening because shewantedElves to be superior.Having reached level
10,sheagreedtoaccompanyalevel-14Elfwarriorononeofhisquests,despite
beingalittleputoffbecauseheseemedtobesomethingofabraggart.Forthe
firsttime,sheleftTeldrassilontheboattoDarkshore,wherehesuddenlydove
intothewaterwithoutfirstcheckingwhethersheknewhowtoswim.Doingthe
bestshecould,shepaddledafterhimintotheMist’sEdge,whilehecarriedon
a sexuallyoriented chatwithothermemberswho remained at adistance and
thuswerenotpreparedtohelpthemiftheygotintotrouble.
They did indeed get into trouble, because the warrior swam down into a
sunkenshipwithoutexplainingwhathewasdoing,andLunettecouldnotfind
him.Whentheyfinallyrendezvousedonanearbyshore,afteraquiteharrowing
time, thewarriorvanished.Lunettewaited for fifteenminutes,buthedidnot
return—apparently the other player had left the game—and she realized she
wasaloneinastrangelandshehadneverseenbefore,farfromsafety.Angrily
sheinformedtheguild,‘‘Heaskedmetohelphimonaquest,tookmefaraway
frommyownarea,
,thenleft.Iamleavingthisguild!’’Therepliesshegotwere
limited to‘‘Ok,Bubi,’’and theotherguildmemberschatteredaboutsellinga
caroneofthemowned.Lunetteexclaimed,‘‘Youpeoplearenotseriousabout
WoW.Pleasetellmehowtoleavetheguild.’’Threemembers laughedather,
thenoneexplained,‘‘Gototheguildwindow,rightclickyournameandleave
guild.’’Anotherlaughedandsaid,‘‘Wehavealife.’’
Catullushadanespeciallybadexperience inapartywith two fellowguild
members,andhestillwisheshecouldhavehandledthesituationbetter.Hehad
recentlybecomegrandmasterof theBloodRavenguild,andwasdesperately
struggling to build itsmembership. He had succeeded in recruiting a couple
low-levelmembers,buthadbuiltanalliancewithasmallerguildthatamounted
tonothing and repeatedly failed to recruit higher-levelmemberswho seemed
friendly toward him but unwilling to make a commitment. Two fellow
members, whom we will call Mack and Muff to preserve their anonymity,
invited him to join a party for the Blackfathom Deeps dungeon. Soon, two
femaleBloodElveshadagreedtojointheparty,bringingitsmembershiptothe
ideal five, andCatullushadhoped to recruit them to theguild. In retrospect,
CatullusrecognizedhisgoalswerenotthoseofMackandMuff.Theysimply
wantedtowinthedungeonrightaway,whilehiseyeswereonthelonger-term
goal of building the guild. Conflict often arises when people have different
goals that prove to be at least partially in opposition, including differing on
whetherthegoalswereshort-termorlong-term.
One of the women, whom Catullus knew well from previous contacts,
droppedoutbecauseofa real-worlddistraction.The remainingwomannoted
thatthatleftonlyfourandrecruitedamalefriendofhers,whowasbusydoing
business at another location. A ten-minute verbal tug-of-war ensued, as the
woman tried to pull hermale friend away fromhis business deal, andMack
kepturgingthemtocome.Thelanguagegotheated,withMuffsaying,‘‘You’re
aretard,’’andMackexclaiming,‘‘Ok,screwit!’’Macksuddenly,andwithout
consulting Catullus, kicked the woman and her friend out of the party, and
recruitedanothermaleBloodElf.ThisstunnedCatullus,butMacksaidtohim,
Muff,andthenewcomer,‘‘Let’sgo,guys,wecanmakeitonourown.’’
Rather than followMack,Catullus sat down toponder the situation,while
communicating separately with both Mack and the discarded woman. She
whisperedtohim,‘‘MackandMuffareasses.’’
CatullustoldMackhedidnotthinkthatkickingthepairoutwasagoodidea.
Mack replied, ‘‘We can make it ourselves. They just slowed us down.’’ Of
course,thiscommentmerelyreinforcedCatullus’sawarenessthatheandMack
hadverydifferentgoals.
CatullustoldMack,‘‘Moreimportanttobehelpfulandfriendlythanalways
towin.’’
Mack replied defiantly, ‘‘We got another person, now. It’s okay, and they
werepissingmeoff.’’
Catullusresponded,‘‘Buttheywerenotbotheringme.Itoftentakesalong
time.Youweretheleader,butnotthedictator.’’
Muffshouted,‘‘Let’sgo!’’
Catullus disagreed, saying, ‘‘I don’t think we should have given up on
them.’’When bothMack andMuff urgedCatullus to getmoving, and again
saidthecouplewasjustslowingthemdown,Catullussaidangrily,‘‘Thatisjust
not important tome, sorry.’’At thatmoment, he used the social interface to
resignfromthegroup.
Mackcomplained, ‘‘IknowI’mnotadictator.ButMuffwas screamingat
meon thephone,and theyhave to leave. I’msorry,but theywerenohelp. I
triedtobenice.’’
MuffshoutedatCatullus,‘‘Fag!Homo!’’
Shortly thereafter, because he was no longer a member of the instance’s
group, thedungeonsystemautomatically teleportedCatullus tohishomeinn,
which at the time was in Tranquillien, very far from Darkshore, where he
wouldhavewantedtobe.
In addition to the conflicting purposes of the different individuals, this
incidentis interestingfortheroleofcommunicationpatterns.MackandMuff
were friends sharing a telephone link, which the others did not even know
about.Thisintimatecommunicationnaturallystrengthenedtheirsolidarity.The
womanwasvirtuallypresent inside thedungeon,buther friendwasnot, and
thisprobablyreducedtheinfluenceofthepartyonhim.Inanycase,hewasin
heatednegotiationaboutsomebusinesswithsomebodyelse.At theheightof
theincident,notonlywereMackandMuffcommunicatingprivatelybyphone
butalsothewomanwaswhisperingwithCatullus,andCatulluswaswhispering
withMack,unbeknownsttoMuffortothewoman’sfriend.
Shortly after the incident, Mack and Muff left the guild. Only one other
memberwasonlineatthatpoint,andCatullussomewhatdefensivelytoldhim,
‘‘Youmightwonderwhytwopeoplejustlefttheguild.Therewasanargument
in a dungeon between them and two other people. The two people from our
guildexpelledtheothersfromtheraid.Iarguedforreconciliation,andrefused
togoonunlessthegrouptalkedthroughtheconflictandtriedtomakefriends.
Butthatdidnothelp.’’Theothermembercommentedthatthisnewswassad.
Catulluscontinued,‘‘Don’tknowifIdidtherightthing.Ididnotexpelthetwo
members fromourguild. Iwish themwell.Peoplehavedifferentvalues,and
someplaceahighervalueonwinningpointsthanwinningfriends.’’
Thebestguildsprovide inspiration,notmerelymaterialassistance.On that
ominous day, Friday the thirteenth of July, the leader ofWinged Ascension
proclaimed in the message of the day, ‘‘Remember my dear family, the
Ascensionisaboutbeingbetterthanourselves,notothers.’’
FactionRelations
AtthehistoricalmomentrepresentedbyWoW,theHordeandAllianceare in
an uneasy truce, which is more peaceful on ‘‘normal’’ realms than on PvP
(player-versus-player) realms. To explore this difference, I created two
characters on the Emerald Dream PvP realm—Llana, the Blood Elf paladin,
andFolwell,theNightElfdruid—butInevertookthembeyondlevel20,and
thustheydidnotexperiencethechaosofconflictfaroutsidetheirhomezones.
Atonepoint,IhadthemmeetintheinnatRatchet,todosomeofthelanguage
analysis reported earlier in this chapter, andFolwell needed to hidebehind a
pillar.When he had entered the inn, a Tauren named Sinslayer immediately
beat him to deathwith a hugemallet.Wherever hewent around this seaside
town, Hordies would kill him on sight. He retreated to Ashenvale, near
Maestra’sPost, togrinddeer for leveling, but gangsofHordieskept running
acrosshim.IthoughtapaladinandadruidwouldbegoodcharactersforaPvP
realmbecausetheycouldbeself-sufficient,butInowthinkIhaditbackward.
Eitherapriest,whowouldtravelwithagroupastheirvaluedhealer,orarogue,
whocouldhideevenbetterthanadruid,mightsurvive.
PvPbattles occuronnormal servers, too, oftenwhen agroup intentionally
attacksNPCsoftheopposingfaction,butindividualplayerscanstayoutofthe
fightiftheyavoidraisingtheirbattleflags.OnJune20,2007,Lunetteentered
AuberdinejustasitwasunderattackfrommembersofHorde’sCelestialGate
guild.Sheinstantlyrealizedtheattackerswerefaraboveherlevel,becauseshe
couldnotseetheirlevelnumbers,andtheirpicturesshowedaskullaswellas
theredplayer-versus-playerbadgeoftheHorde.Shestoodhelpless,watching
themslaughterNightElfNPCs,FlintbeardandSteelhand,asthetwoshoutedin
Darnassian forhelp.A level-23Night
,cards, complex programming of counting
machines,andautomatictabulationthatdominatedinformationprocessingfor
threequartersofacentury.Mostsociologistsstillthinkofcomputinginterms
of rectangular data sets in which columns represent variables, and rows
representcases,andtheyhavebeenslowoverthepastquarterofacenturyto
adoptnewmethodologicalperspectives.
At the same time, an increasing number of scientistswith training in such
fields as physics or who otherwise have little connection to sociology have
been encroaching upon ‘‘our’’ territory, because they are able to handle
computerscreativelyandhavebecomeinterestedinsocialissues.Forexample,
to a classically trained sociologist who happens also to program computer
simulations, it is alarming that the leading textbookSimulation for theSocial
Scientist,byNigelGilbertandKlausTroitzsch,failstocitemorethanahandful
ofcomputersimulationstudiespublishedinstandardsocialsciencejournals.13
Manysucharticlesexist,butthebroadersimulationcommunityignoresthem.
However, despite numerous examples of good social computer simulation
research,itremainsaperipheralmethod,largelyexiledtotheouterreachesof
socialsciencepublications.
A quarter century ago I was exploring multiagent systems, in some ways
reminiscentof theprogramming that controls theherdsofbeasts inWorldof
Warcraft, to explore the way religious faith spreads through a human
community by social influence and communication. In 1987, I was able to
publishasetofneuralnetworkandmultiagentsimulations,butonlydisguised
aseducationalsoftware.14Withgreatdifficulty,Iwasmuchlaterabletogeta
couplearticlesbasedontheresearchintomarginalsociologyjournals,andonly
in2006couldIpublishascholarlybookreportingthatworkinexpandedform,
even including a table I generatedwayback in1984.15Thegapbetween the
socialandcomputersciencesissovastthatfewpeopleoneithersideseeany
reasontotakeaccountofthoseontheother,letalonecollaboratewiththem.
My perspective is quite different: social science is an information science,
andinformationscienceisasocialscience.Bothareradicalmovementsaiming
to transform society, as well as being sciences. Humanlymeaningful data—
whetherwecallitinformationorknowledge—canbearticulatedonlywithinan
appropriate culture. Like other cultural products, therefore, information is a
socially constructedphenomenon.16 Properly understood, twenty-first century
sociology needs to draw heavily upon computer science as a means for
developingtheoryaswellasfortoolsofdataanalysis.Mostimportant,onlyby
combiningcantheyachievetheirrevolutionarypotential.
In the early 1980s, theNational Science Foundation considered creating a
new Directorate for Social, Behavioral, and Information Sciences, but then
bowed to disciplinary chauvinism and established first the Directorate for
Computer and Information Science and Engineering (CISE), and then the
DirectorateforSocial,BehavioralandEconomicSciences(SBE).17Following
the principle of ‘‘back to the future,’’ I suggest that it is high time tomerge
social and information sciences. Having worked for years in both SBE and
CISE, I believe I have a clear perspective on how their fields relate. In the
coverarticleoftheJuly27,2007,issueofthejournalScience,Iexplainedhow
virtual worlds likeWorld ofWarcraft could be laboratories for uniting these
fields.18
Many scientists and scholars are already conducting research about virtual
worlds, and they are beginning to use them as environments to ask general
social-scientific questions. Economist Edward Castronova argues that an
increasingfractionofhumanlife,economy,andculturewilltakeplaceinthese
novelenvironments,sotheyneedtobestudiedasimportantphenomenaintheir
ownright.19 In a study of social and economic coordination,Castronova has
shownthatitcanbefruitfultocompareresultsfromresearchindifferentvirtual
worlds,justasistruefornationsonEarth.20Thereissomeevidencethatthey
serveashatcheries fornewculturalmovements—forexample, facilitating the
consolidationofpost-Christianreligiousideologies21—andaresubstitutingfor
disintegratingsocialinstitutionsintherealworld.22
It is especially important to study virtual worlds now because the current
period of transformation may not last much longer and because it may be
impossible to reconstruct its key processes and phenomena entirely from
historicalrecordsthatarenaturallypreserved.Practicallyalloftheclassicone-
playerelectronicgamescanstillbeplayed,eitherbecausecomputeremulators
of theoldsystemshavebeencreated,orbecausethegameshavebeenported
over to new systems. But the same is unlikely to be true for today’s virtual
worlds because they depend on the extensive social infrastructure of the
companies that support them and on the current population of people who
inhabitthem.
Virtual worlds are good environments in which to explore wider issues
related to emerging technologies, such as intellectual property rights and the
sociotechnical implications of onlinemisbehavior.23 Research concerning the
culturalboundariesofvirtualworlds includes studiesof the following issues:
the extent to which gender-specific behavioral norms transfer to these
nontraditional environments;24 comparisons with role-playing games that are
not electronic, such as Dungeons and Dragons;25 the human impacts of
alternative architectural philosophies;26 the social processes through which
cooperationemerges;27thepossibilityofaddictiontovirtualworlds;28andthe
differentmeaningsthatparticipantsattachtovirtuallifeanddeath.29Therehas
even been research on howWorld ofWarcraft and other virtual worlds can
illuminate social factors implicated in the spread of disease epidemics.30 To
date, much of the research has followed the twin qualitative paradigms of
anthropological ethnography and sociological participant observation,31 but
quantitativeapproachesusingrigorousstatisticalandcomputationaltechniques
showverygreatpromise.
WoW is avery conducive environment forquantitative researchbecause it
encourages individuals towrite ‘‘mod’’ or ‘‘add-on’’ programs, and scientists
can use some existing software as research tools or write their own. These
range all the way from very simple sequences of character behaviors
constructedusingmacrosbuiltintotheWoWuserinterface,tolongprograms
written in the Lua language. For example, one widely used program called
Auctioneer analyzes prices on the WoW virtual item auction system, and
CensusPlus tallies all the players currently online by several characteristics.
Withcensusdataonmorethan200,000WoWcharacters,ateamcenteredatthe
Palo Alto Research Center analyzed the factors associated with the upward
statusmobilityofindividualsandthedynamicsofsocialgroups.32
Thisbookusesqualitative rather thanquantitativemethods, and I savemy
moretechnicalstudiesfor journals thatregularlypublishstatisticalresearch.I
hesitatetosaythatthisbookismoreorientedtowardtheory,becausethevery
wordtheoryconjuresupimagesofdryabstractions,asifhundredsofpagesof
desertlayaheadratherthanthelushjunglesthatWoWhasactuallypreparedfor
us. On one level, this
,Elfplayer exclaimed, ‘‘Absoluteblood
bath!I’malevel23.NowayamIfightingthese,what?70sorhigher.’’Lunette
knewtherewasnothinghigherthanlevel70atthattimepriortotheLichKing
expansion,butshehadtoassumetheywereatleastlevel33iftheotherElven
playercouldnotseetheirnumbers,andshewasstillonlylevel20.Eventually,
shecouldnotwithholdherhelpanylonger.ShetriedtohealadyingNPC,but
thisonlyswitchedonherPvPflag,andoneoftheHordeplayersattackedher.
Althoughshedoveintothenearbywater,shewasslain.
Wanton killing of another player’s character is ganking. Maxrohn
experiencedgankingfirsthandwhenhewasaroundlevel40atacrossroadsin
theSwampofSorrows.Alevel-37Hordescoutwasstandingthere,barringthe
way, so rather thango around,Maxrohn attackedhim.This had the effect of
turningMaxrohn’sbattleflagon,renderinghimvulnerabletoattackbyHorde
players. Unfortunately, the crossroads was between the Horde flight path at
Stonard and the entry to thehigh-levelBlastedLands zone. Just asMaxrohn
wasbendingdowntolootthescout’scorpse,ahigh-levelHordeplayerkilled
himinstantly.HislastmemoryoftheepisodeistheHordeplayer’slaughter.
Manymonthslater,Catullushappeneduponthesamespotwhenhewaslevel
42. He watched as a level-42 Draenei warrior, belonging to the Alliance,
proceededtokilltwoHordescouts.Hordeloyalistthathewas,Catullusfound
thisoffensive,butstoodwatchingandcalculatingwhattodo.Hefeltsurethe
warrior could beat him in a duel, but he thought that the warrior looked
vulnerable because the two scouts had depleted about half of the Draenei’s
health.HealsonoticedthattheDraenei’snamecontainedthewordkiller,and
felt thiswas rather boastful.As soon as the second scout fell dead,Catullus
slammedtheAlliancewarriorwithholyfire,followedquicklybyamindblast
andasmite.Beforetheenemyknewwhathithim,hishealthwasexhausted.As
theDraeneifell,heraisedhisarmsinagestureofdesperation.Notwantingto
facetheangrywarriorafterresurrection,Catulluswalkedtheshortdistanceto
the protection of Stonard. He tried to tell himself that his actions were all
justified,butinhishearthefeltthatgankingwasasweet,immoralpleasurehe
wouldnotmindexperiencingagain.
Cooperation between factions during questing is very difficult, but not
impossible.Forexample,onedaywhenhewasatlevel45,Maxrohnwasinthe
Hinterlands,workingonaquesttokillgreensludgeandjadeoozemobs,ajob
thatmighthavebeeneasierwithapartnerbutcouldreadilybedonebyasingle
player.Thenhesawthatalevel-46HumanpaladinnamedStellyhadposteda
message on the Alliance general chat for the area, seeking someone to help
withadifferentquestinthesamezone,theAltarofZul.Havingthatqueston
hislistandknowingsomethingabouthowtoaccomplishit,Maxrohnformally
invitedStellytojoinapartywithhim.Theymetjustnorthofthealtar,which
wasat the topofa longsetofmonumentalstairs thatwereguardedbymany
level-46or level-47Trollmobs, including some level-48elites,whichmeans
theywere actually tougher than level 48.Thepair found that they could just
barely kill one of theseTrolls if theyworked together. Stellywould attack a
singleenemy.Maxrohnwoulduseoneortwospellstoweakentheiropponent,
then concentrate on keeping Stelly alive, adding an occasional shot from his
wand.
Theynoticedthatanotherpairwasintheneighborhood,twoBloodElvesof
theHorde, a level-47warlocknamedBallistics, anda level-59hunternamed
Kaleen,whowere bothmembers of a guild calledRespectedOnes and thus
presumablyexperiencedincooperating.Thetwopairsmadenohostilemoves
against each other, and for a time they largely ignored each other. After
completingonequest,Stellymentionedhehadsomeotherquests in thearea,
andMaxrohnoffered tohelphim.TheAltarofZul is a smallpartofahuge
templecomplex,ratherlikeamazepunctuatedbycourtyardsandmonumental
staircases.Thetwopairsofplayersfoundthemselvesworkinginparallel,and
occasionally a member of one pair would assist the other pair in killing a
difficult common enemy. These formidable Trolls stood in the way of both
pairs,soitwasintheirinteresttohelpeachotherkillthem.AlthoughMaxrohn
frequentlycouldusehispriestlytalentstohealStelly,whenhewasinjuredhe
could not heal the two Blood Elves. He actually felt embarrassed by this,
although the limitationwasbuilt in to thevirtualworld rather thanbeinghis
ownchoice,andhewishedhecouldapologize.Becausetheycouldnottalkto
eachother, itwasdifficult for the twopairs tocoordinate theiractionsand to
agreetopursuethesamegoals.
Onereasonablyeffectivemodeofcommunicationwasgestures.Atonetime,
neitherpairhadanyideawheretogo.Stellyloggedoff thegamebriefly,and
consulted the online Thottbot database, then logged back on. Naturally, he
explained to Maxrohn exactly what he was doing through their party chat
channel.ButhowcouldhecommunicatewiththetwomembersoftheHorde,
giventhattheycouldnotunderstandeachother’slanguages?WhenKaleensaid
‘‘thrakk’’ in theOrcish tongue used by theHorde,what did hemean?Stelly
reliedontheage-oldhumanunderstandingofgestures,jumpingupanddown,
thenpointingintherightdirection.
Astheywerebeginningtocooperate,thetwopairsexchangedgestures,and
most gestures are accompanied by text that shows up in the chat window.
Unlikeregularchattext,thisgesturetextislegibletomembersofbothfactions.
Here is one set they exchanged, as read byMaxrohn,who initiated it: ‘‘You
bow before Kaleen. Kaleen thanks everyone. Kaleen asks you to wait. You
saluteStellywithrespect.Kaleenbowsdowngraciously.’’
Theteamworkbetweenthetwopairslastedaboutanhourbecausetherewere
manyplaces togoandenemies topassbeforeachieving thequestgoals.The
twopairscouldnotformafour-personparty,soeachpairneededtocomplete
eachquestseparately.Afteronepairdidso,theothermightneedtowaitfora
few minutes for the quest goal to become active again. It is questionable
whethereitherpaircouldhavesucceededalone,althoughtheBloodElfpairdid
include a higher-level character. At the very least, their progress was made
much easier by their cooperation with Stelly and Maxrohn. This would
probablyhavebeenimpossibleifamemberofonefactionhadshownhostility
toward theother,as in fact isoftenseen.Onseveraloccasions,Maxrohnhad
beenspatuponbyamemberoftheHorde,withoutprovocation,andagesture
likethatwouldhavepreventedcooperation.
An interesting variant on interfaction cooperation is treason, practiced by
some players who have characters in both the Horde and Alliance. For
example,wordcametoEtacarinaethattheAlliancecity,Stormwind,wasabout
to be attackedby theHorde.Likemanyothers, she rushed to themain gate,
glad that an Alliance spy in the Horde ranks had provided warning of the
impending assault. The defenders milled around for a while, getting
progressivelymoreanxious,thenrushedsouthwhenwordcamethattheHorde
army was advancing up the road from Westfall. This proved to be
disinformation,spreadbyatraitorintheAllianceranks.Whensherushedback
toStormwind,Etacarinaediscoveredtheinvadershadnearlyreachedthekeep,
deep inside the city, before being crushed.
,book analyzes World of Warcraft from multiple
standpointsof thehistoryofsocial thought.Bydoingso, itsuggestsasecond
level,onwhichinformation-sciencedesignofvirtualworldsmusttakeaccount
ofthenatureofhumanbeingsandthesocietiestheyconstruct.Andonathird
level,thebookseeksinsightsaboutlifeintheso-calledrealworld.
Why wouldWoW be an especially good place to look for insights about
Westerncivilization?Onereasonis that itbridgespastandfuture,rootedina
majorWesterncultural tradition,yetaiming toward thevirtualworldswecan
createintimestocome.WoWistremendouslyeclectic.Considerthetenraces.
Orcsarederivedmostdirectly fromJ.R.R.Tolkien’sTheLordof theRings
tetralogy,andTolkienwasaleadingscholarofhistoricallinguisticswhobased
his fantasies on the legends of Britain.33 Tolkien told us that Elves were
especially tall, as theNightElves inWoWare,but shorterones are found in
Grimm’sFairyTales,alongwithveryshortDwarvesincludingsevenwholived
withSnowWhite.34 The brothersGrimm, Jacob andWilhelm,were scholars
whocollectedfolkstoriesaslateranthropologistswould,andwhocontributed
substantiallytotheadvancementoflinguistics.Gnomesweremadefamiliarto
modernaudiencesintheOzbooksofL.FrankBaum,whichalsopioneeredthe
mixture of fantasy adventure and cultural parody we find in WoW.35 The
mountainking inPeerGynt, adramabyHenrik IbsenwithmusicbyEdvard
Grieg,isatroll.WoW’sTaurenareminotaurs,familiartousfromtheancient
GreekmythofTheseus,Daedalus,andIcarus.TheUndeadarereminiscentof
zombies, but they especially resonate in popular movies about semidead
humans, notably George Romero’sNight of the Living Dead (1968) and the
threemoviesbasedonasciencefictionnovelbyRichardMatheson:TheLast
ManonEarth(1964),TheOmegaMan(1971),andIAmLegend(2007).36
DwarvesalsofeatureinRichardWagner’stitaniccycleoffourgrandoperas,
DerRingdesNibelungen.ForWagner,NibelungessentiallymeansDwarf,and
themagical ringwas forgedbyDwarves frompuregold.BasedonNorseor
Germanic mythology, but also modeled after ancient Greek dramatic cycles,
TheRing cast long shadows over the political and cultural future of Europe.
OnecanstilldebatewhetherWagnerwasatall responsiblefor theriseof the
Nazis,longafterhisdeath,orwhetherhispopularitywasmerelyexploitedby
them.WecouldalsodebatetheextenttowhichTheRinginfluencedTolkien’s
ratherdifferentringtetralogy,themusicinStarWars,andWorldofWarcraft.
Remarkably, in1849,Wagnerprophesied that the futureofartwouldgo ina
directionthattodaylooksratherlikeWoW.
In 1848, a wave of largely unsuccessful revolutions swept Europe, and
WagnerwasratherunsuccessfullyinvolvedinaradicalmovementinGermany.
Assoonashehadsettled inexile inSwitzerland,hebeganwritingTheRing
anddevelopinganaestheticjustificationhecalledTheArtWorkoftheFuture.37
Thislittlebookreallypresentstwoideas:theconceptofatotalworkofart,and
thenotionthatgreatartistscouldspeakwiththevoiceofthepeople.
A total work of art, or Gesamtkunstwerk in German, is an artwork that
combinesmultipledifferentarts.Wagnerwroteboththepoetryandthemusic
forTheRing.HealsofeltaGesamtkunstwerkwouldcombinethevisualartsof
painting anddance, although the sets in traditionalpresentationsofThe Ring
looklikeuninspiredlandscapepictures,andthesingersonstagehardlymoveat
all. One innovation that tied together Wagner’s poetry and music was the
leitmotif, amelody that representeda specific characteror concept.All these
principles apply toWorld ofWarcraft, as they do to StarWars. Each of the
maincitiesorgeographicareasinWoWhasitsownleitmotif,particularmusic
that plays when a character arrives there. Although it is hard to find much
dancing, the characters all move, often in ways that are both subtle and
pronounced. One can invest marvelous hours documenting the particular
spasms with which each kind of enemy dies, for example. The varied
environments of nature and architecture are often quite beautiful and express
the particular nature of events that take place in them. Weaving everything
togetherarethethreadsofatapestryofmyths,ascomplexasanyintheancient
sagas.
AGesamtkunstwerkderivesitsstrengthfromtheVolk,accordingtoWagner,
thecommonpeopleconceptualizedasanethnicorculturalgroup.TheNaziera
andWorldWar II largely discredited this part of his thesis, but at the time
Wagner wrote, the distinction between right-wing populism and left-wing
populismwas not yet clear.Wagner assumed that the common folk shared a
traditionalculture,andthatgreatartistscouldrefineit toproducethegreatest
works of art. This is what the builders of World of Warcraft have done.
Drawingupondeeppopulartraditionsoffantasyandsciencefiction,theyhave
createdavirtualworldthatattractsmillionsofordinaryfolk,whileatthesame
timeposingaradicalcritiqueofthedominantcultureoftheirsociety.Notethat
DerRingdesNibelungenandWorldofWarcraftaresaturatedwithsupernatural
phenomenabut have absolutelynothing to dowithChristianity.Thepolitical
systemsin themarefeudal,withoccasionalhints thatcapitalismiswickedor
distorted, and the dominant elite acts largely from selfish motives. Without
grantingWagner’s ideology any special privileges, Imust note thatWorld of
Warcraftisthemostperfectfulfillmenttodateofhisvisionofatotalworkof
art,combiningmanyartformswhileexpressingpopularcriticismoftheexisting
society.
AsGeorgSimmelpointedoutacenturyago,strangerscanoftenseeasociety
moreclearly than itsmembers.38Byvisiting thevery strangeworldofWoW
andmakingsenseofwhatwefindthere,weareabletolookatourownworld
with fresh eyes. Indeed, WoW is in great measure an allegory, so its
exaggerationscancallourattentiontofactswetendtomissaswegoaboutour
habitual activities in the real world. Because it is a complex, functioning
civilization, WoW takes account of human nature and the implicit laws of
humaninteraction.FollowingSimmel,myprimeresearchmethodhasbeento
send several virtual explorers into theworld ofWoW, then to dialoguewith
them about themeaning ofwhat they discovered andwhat it says about our
owncivilization.
ResearchMethods
I studiedWorld ofWarcraft through ethnographic participant observation for
two years, from January 2007 through December 2008, totaling more than
2,300hoursinthisvirtualworld.39Mygoalwastoexploretheentireterritory,
whichcoversasubjectiveareaofhundredsofsquaremilesofdiverse terrain,
andtoobservesocialrelationsamongplayersofallvisiblekinds.Sociallyand
culturally, this world is extremely complex. A series of disruptive wars and
religious schisms has produced many fault lines along which conflict rages.
The characters operated by players are divided into two hostile factions, the
HordeandtheAlliance,whohaveasomewhatshakytrucebetweenthem.The
world also overflows with dozens and dozens of groups of nonplayer
characters, or NPCs, only some of whom belong to the factions. Characters
takeonquests,eitherfortheirfactionsorforotherindividualorgroupedNPCs,
that send them gallivanting out into the virtual world to hunt enemies and
gather resources.All this
,takesplace in a complex, interwoven set ofmythic
culturesandthesocietycreatedbytheplayers,astheycooperateinshort-term
raidingpartiesandlong-termguilds.
WhenIbeganthisstudybyenteringmyfirstcharacterintoElwynnForest,
WorldofWarcraftboasted8,000,000subscribers,butthenumberhadreached
about11,000,000beforemydata collectionwasdone.Amajorupgrade,The
Burning Crusade, was released in January 2007, and 2,400,000 copies were
soldthefirstday.Thesecondmajorupgrade,WrathoftheLichKing,camein
November2008,and2,800,000copiesweresoldthefirstday.Althoughquite
affordablebyindividualplayers,intheaggregate,seriousmoneyisinvolved.
Ididnotinteractwithalltheotherplayersbyanymeans,becauseIworked
in only 6 of the roughly 250 North American realms (computer servers or
shards). Twowere so-called normal servers: Shandriswas low in population
andHydraxiswashigh.Threewererole-playingservers:EarthenRing,Scarlet
Crusade,andSentinels.Thesixth,EmeraldDream,wasnotonlyarole-playing
server but also a player-versus-player (PvP) server,whichmeant that combat
between the Horde and the Alliance was encouraged. On regular servers,
whetherrole-playingornot,bothplayersusuallymustagreebeforeamember
oftheHordecanfightamemberoftheAlliance.OnPvPservers,outsideone’s
ownstarterzones,oneisalwaysopentobeingattacked.
Oneach server, Ihadat leastoneHordeandoneAlliancecharacter, and I
initiallyplacedfouradditionalAlliancecharactersonShandrissoIcouldstudy
the details of interaction between members of the same faction. To make it
possible to run twocharactersatonce, Ihad twoWorldofWarcraftaccounts
and sometimes used two computers, side by side. My initial seventeen
characters covered all ten races. The five races of the Alliance are Human,
NightElf,Dwarf,Gnome,andDraenei.The five racesof theHordeareOrc,
Troll,Tauren,Undead,andBloodElf.Thecharacterscoveredallnineclasses:
priest, shaman,mage, druid,warlock, rogue, paladin, hunter, andwarrior. To
explorethediversityofsupernaturalcultures,Iransevenpriests,twoshamans,
andtwodruids,butinitiallyjustoneofeachoftheotherclassesexceptfortwo
roguestoexplore‘‘deviant’’behavior.Atleastonecharacterpracticedeachof
the following professions:mining, herbalism, alchemy, enchanting, skinning,
leatherworking, tailoring, blacksmithing, engineering, jewelcrafting, fishing,
cooking,andfirstaid.
InlateMarch2008,IdecidedtostageascientificconferenceinsideWorldof
Warcraft.The suggestion came from JohnBohannon,who creates theGonzo
ScientistfeatureofthejournalScience,publishedbytheAmericanAssociation
for theAdvancement of Science,who had been inspired by the cover article
aboutvirtualworldsthatIhadpublishedinSciencethepreviousJuly.Tohelp
withthepreparationsandtheaftermath,Icreatedthreenewcharacters,moved
oneofmybest-establishedcharactersacrossservers,anddid thesamewitha
nonentitycharacter Ihad startedmerelyasa tool for runningcensusanalysis
software. The conference produced new knowledge, some of which I have
incorporatedinthisbook,andbroughtmytotalnumberofcharacterstotwenty-
one(seefigure1.2).WhentheLichKingexpansioncameinNovember2008,I
addedonemorecharacter,adeathknight.40
Figure1.2
ScientistsandscholarsmeetingintheUndercitysewer,fortheMay2008academicconference.
BecauseWorldofWarcraftisarole-playinggame,itseemedappropriateto
use role-playing in the research.Early inmycareer,beforeethical issueshad
beenraisedaboutrole-playresearchintherealworld,Ihadinfactinfiltrateda
number of radical groups in order to study them, pretending to be a real
member.Mymost extensive research in this vein consisted of two full years
inside a more-or-less Satanic cult, called the Process Church of the Final
Judgement, and sixmonths inside Scientology, but I had also done thiswith
TranscendentalMeditation, the Hare Krishnamovement, and the John Birch
Society.41TheProcess,inparticular,wasimmenselytheatricalandremindsme
of theScarletCrusade sect inWoW. IviewedmyWoWcharacters almost as
realpeople—myresearchassistantsornative informants—whohelpedmedo
myethnographic research. I found thiswas the easiestway to think and talk
about them, although eachof themdeveloped a distinctive personality inmy
mind. I felt very differently about them, and experienced different moods
through them. As I explain more fully in chapter 7, ‘‘Identity,’’ they were
largelyme, but also beings somewhat different fromme. I found them very
effectiverole-playingtoolsforcarryingoutparticipantobservation.42
Irantwoofthepriests,Maxrohn,aHuman,andCatullus,aBloodElf,allthe
wayuptolevel70,thehighestpossibleexperiencelevelduringthemainperiod
ofmyresearch.Then,whentheLichKingexpansioncame,Iranoneofthem
up to level 80.Three other characters reached level 30:Lunette, aNightElf
priest; Minotaurus, a Tauren shaman; and Etacarinae, a Draenei shaman.
Sixteen characters reached level 20: Papadoc, a Troll priest; Incognita, an
Undead priest; Price, an Undead warlock; Zodia, a Draenei priest; Lusea, a
Dwarf priest;Adalgisa, aTauren druid;Vadvaro, aHuman rogue;Marcya, a
Troll rogue; Aristotle, a Human mage; Ozma, a Human mage; Alberich, a
Dwarfhunter;Stephie,aGnomewarlock;Folwell,aNightElfdruid;Llana,a
BloodElfpaladin;Sciencemag,aBloodElfhunter;andTarkas,anOrcwarrior.
As a death knight,Annihila, anUndead, started already at level 55, andwas
stillinchingherwayuptheladdertoward80whenthisbookwenttopress.
This rangeof racesand levelsallowedme toexperienceeachof thesixty-
twomajorzonesofthisvirtualworldwiththeproperlevelandfaction.There
areeightwidelyseparatedstarterzonessuitableforcharactersaroundlevels1
through10.TheDwarvesandGnomesbegininthesameplaceaseachother,as
theOrcs andTrolls do in another location, but each of the other races has a
distinctiveorigin.Beginningcharactersorplayersarecallednewbiesornoobs,
andthefirsttwoareastheyexperiencearenewbiezonesespeciallydesignedto
be less difficult and to contain quests that must be described as training
exercises.
My main tool of data collection was saving about 22,000 images off the
computer screen,what are commonly called screenshots. Initially, theWoW
softwaresystemsavedtheimagesasverylargeuncompressedfilesinthe.tga,
or Targa, format, but thankfully I was soon able to switch to the more
conventionalandmuchmoreefficient.jpg,orJPEG,format.Forthisproject,I
did not take advantage of the ‘‘/chatlog’’ method of recording text from the
interplayer communication system, because I found that saving the whole
screen provided the context for the words, as well as recording all kinds of
nonverbalinformation.Theautomaticnameofeachfilewastheexacttimeand
datethescreenwascopied,soIdidnotattempttogivethemdescriptivenames.
Rather,Isavedthescreenshotsintofoldersforeachofthecharacters,thenlater
arranged themby topic, and put them in ‘‘used’’ subfolders afterwriting out
whatwasusefulforthisbook.
The virtual world itself was by no means the only source of data. I also
collectedandreadallseriouspublicationsaboutWorldofWarcraftIcouldfind,
including
,novels, graphic novels (manga), instruction manuals, scientific
journal articles, and conference papers. Huge troves of rather reliable
information are available on the web, notably vast databases like
wowwiki.com, wowhead.com, thottbot.com, and wow.allakhazam.com.
Excellent maps of the virtual world are available at mapwow.com. As my
higher-level characters joinedmajor guilds inWoW, I gained access to their
own websites. The authoritative World of Warcraft website includes much
official lore, a vast array of forums where players discuss the game and its
mythology, and an astonishing database called the Armory with detailed
informationabouteveryguildandeveryoneofthemillionsofcharactersthat
had reached level 10.43 As a computer programmer interested in artificial
intelligence and multiagent systems, I also paid close attention to WoW’s
simulatedanimalsandpeople.
NonplayerCharacters
Manyofthe‘‘people’’andothercreaturesinWoWarenotoperatedbyplayers,
butarenonplayercharacters,orNPCs.AnotherwordforNPCoftenusedinthe
electronic game community ismob, short formobile. Given its origins, this
word should properly be pronouncedmobe, but players tend to pronounce it
mob.SomeoftheWoWNPCsdon’tmoveverymuch—thevendorsandguards
fromwhichacharactermaybuythingsorgetinformation—butmostofthem
walkaroundasetterritory,thenreactviolentlyeitherwhenanenemycharacter
comeswithintheiraggrorange,orwhenattacked.
An insignificantbut fairlycommoncategoryofmobsare themanycritters
found outdoors, like rabbits, squirrels, snakes, and the like. These are very
weak,willnotattack,andcannotevendefendthemselves.Farmoreimportant
arethebeasts,allofwhomwillatleastdefendthemselves,andmanyofwhom
willattackifonecomestoonear.Whilesomeof thesearefanciful,manyare
familiar, such as boars, wolves, big cats, owls, and vultures. A character
possessingtheskinningskillcantakehidefrommanyofthesebeasts,generally
themammals,aftertheyhavebeenkilledandtheircorpseslootedofanyitems
theymaybecarrying.Humanoidsareintelligent—possessingculture,religion,
and often speech—and they cannot be skinned. They include NPCs
representingalltenracesthatplayersmayuseascharacters,plusseveralothers.
Twononplayerracesthatlogicallycouldbeusedasplayercharactersinfuture
versions of WoW are Goblins and Furbolgs, both of which have extensive
settlementsandinteractincomplexwayswithplayers.
These categories are rather separate. The distinction between beasts and
humanoids is very clear insideWoW, and hunters have a mapping tool that
allowsthemtoseethelocationsofallnearbybeastsorhumanoids,butnotboth
simultaneously.ThedistinctionbetweenplayercharacterandNPCisalsoclear.
True,fightingonemaynotseemverydifferentfromfightingtheother,butthe
consequences are different. For example, onemay earn honor from killing a
character, but not from killing an NPC guard.When a player’s character is
killed,itreappearsatanearbygraveyardandcanresurrect(orrez).Itmaythen
seek vengeance against the killer. A few minutes after a beast or humanoid
NPC dies, another takes its place, not resurrecting but spawning. The logic
wouldseemtobethatthisisanewtigerorguard,whohasmerelybeenbornat
thesameplaceastheoldone.However,thewordspawnisusedevenforNPCs
thathaveindividualnames,suchasthebossNPCs,whosekillingisthegoalof
many quests. Notably, a spawned NPC has no memory of the prior death,
whereasarezzedcharacterstartsoutwithgreatlydiminishedhealthandother
damage,aswellastheplayer’sownmemoryofthedefeat.
NPCsmaybedescribedasartificialintelligencesorAIs,buttheyarereally
rather stupid. The realism of these artificial characters is enhanced by their
physicalmovementsandoccasionalspeech,whicharebasedonmotioncapture
andvoice recordings of real people.Look closely at a guard standing in one
spot, and youwill see that he appears to be breathing. Vendors and trainers
oftenspeakprerecordedmessages,typicallygesturingastheydoso.Whatthey
sayisappropriatetotheirrole.IntheCathedralofLight,PriestessJosettagave
Maxrohn two salutations based on their shared faith: ‘‘Light be with you!’’
‘‘Light bless you!’’ When Maxrohn visited the Elven zone of Moonglade
during the 2007 lunar festival, trader Lorelae Wintersons gave him two
salutations from her very different religion: ‘‘May the stars guide you!’’
‘‘Goddess watch over you!’’ Members of the Horde who visited the throne
room inUndercitymayhearSylvanas, theDarkLadybansheewho rules the
Undead,spitoutthewords,‘‘Whatareweifnotslavestothistorment?’’
When battling an NPC, a player often hears the opponent shout or grunt,
suggesting it feels emotions. A very simple programming trick, undoubtedly
involving a random number and triggeredwhen the opponent’s health drops
belowasetlevel,allowsmanyenemiestosimulateeitherrageorfearwhenthe
fightisgoingbadlyforthem.WhenStonescytheAlphashavenearlylosttheir
lives, they enter a condition of ‘‘desperate rage,’’ during which the damage
causedby eachof their blows is increasedby twentypoints, and their attack
speed increases 10 percent. Other enemies run away, as if they were afraid.
However,theyalwaysreturntothebattle,oftenafterhavingsnaredsomeallies
tohelpthem.Forexample,whenbattlingamurloconabeach,itmayrunaway,
go sideways a distance, then return. If it happens to come near enough to
anothermurloc,thatsecondenemywillcomealongandgivetheplayerarather
roughtime.
Ingeneral, onlyvery simpleprogramming is required toget very complex
behaviorfromswarmsofenemies.Typically,territoryisdividedintoanumber
of neighborhoods, eachwith its ownmixture ofmobs. Somemay stand still
unless approached, while others will patrol a small territory at random, and
others will patrol a wider territory or walk along a set route. This is quite
enough to challenge the analytical abilities of all but the most experienced
players.Thebigdanger,ofcourse, is thatonewillgetdeepintoabattlewith
one enemy, suffering depleted health, when another will wander along at
randomandenterthefight.ExperiencedplayerslearntopsychouttheNPCs,
mentally modeling the complex patterns created by the interactions of their
individuallysimpleprogramming.
ItiseasytoprogramNPCstowalkinaparticulardirectionuntilreachingthe
limitof their territory, thenturnatrandomandwalkbackacrosstheterritory.
Only a couple of trivially simple program lines are required to give it a set
probability of pausing at any point, after which it may turn and resume
walking.Ateachstep,theprogramcancheckhowneartheNPCistoenemies
in thevicinity and attackone if thedistance is less than the set aggro range,
whatethologistsstudyingrealanimalscallreactiondistance.
Such simple programming principles can give NPCs the illusion of free
will.44BothDorana andKorelor areAllianceNPCs that patrol the roadnear
Sentinel Hill. Aristotle followed them both one day, noticing how they
occasionallyranoffthepathtoattackabuzzardorotherNPCenemy.Onthe
east-westDuskwoodroad,northofYorgenFarmstead,ayoungblack ravager
wolfcanoccasionallybeseenkilling
,arat.Atseveral locations, it iseasyfor
theplayertoengageanenemyandthenkiteit—makeitchaseafteryou—into
friendly NPCs who will attack it, thereby saving you. One good place is at
Southshore,whereamurlocjustwestofthedockcanbekitedtowhereHuman
NPCsarewaiting.
AnespeciallyimpressiveexampleistheattackonStillpinehold,experienced
bybothofmyDraeneicharacters,ZodiaandEtacarinae.Thehighchiefofthe
StillpineFurbolgsassignsamission todeterminewhatcorruptioncouldhave
caused the wildkin to occupy this system of caverns. After a series of
adventures,thecharacterreportsbacktothechief,whosendsaboutadozenof
his raiders into the caverns to kill thewildkin.Etacarinaewent inwith them
and participated in the battle that raged. The Furbolgs enter single file, but
spreadoutwhentheyencounterwildkin,andmanyseparatecombatsensue.Ifa
Furbolgkillsawildkin,itmayrushtothenearestotherwildkin,apparentlyto
helpitsfellows.WhenEtacarinaehelpedkillawildkin,theFurbolgsfightingit
quicklyattackedanother.
Increasingly,WoWhasincludedpuppet-showdramasinwhichNPCsactout
complex actions, either entirely or only partially prescripted. Edward
Castronova was especially impressed when he saw the NPCMiss Danna, a
schoolmistress, leadingher seven studentson a tourofStormwindCity in a
prerelease version ofWorld ofWarcraft.45 Lunette encountered Miss Danna
andherstudentsonheronevisittothecity.Theywalkedalongasagroup,with
the childrenmilling around, sometimes skipping (see figure 1.3).One of the
boysfretfullyaskediftheyhadtowalkanyfarther.MissDannasaid,‘‘Herewe
have the Cathedral of Light, the center of spiritual enlightenment here in
Stormwind.’’Anotherboyaskedwhetherthiswastheplacethepaladinstrain.
She replied, ‘‘Yes, that is true.Paladinsandpriestsalike train their skillsand
research great truths behind the walls of the Cathedral.’’ The first boy
complained that his feet hurt. When Lunette entered the cathedral, a
functionary standing just inside recognized her class and exclaimed,
‘‘Greetings,priest!’’
Figure1.3
MissDanna,leadinghersevenstudentsonatourofStormwindCity.
ApieceofstreettheaterisenactedoccasionallyinthebazaarofSilvermoon
City,when tworebel ideologues,PriestEnnasandLyriaSkystrider,harangue
theirfellowBloodElveslikesoapboxersinLondon’sHydePark.Ennasdecries
the excessiveuseofmagic that ruins the environment and threatens thevery
destructionoftheBloodElvesifpursuedwithoutlimit.Skystriderdecriesthe
unholy alliances with Orcs and the Undead, trusting previous enemies who
couldbetraythematanymoment.Membersoftheirskepticalaudiencepraise
thewondersmagicaltechnologyhasprovided,butEnnasremindsthemofthe
cost and says, ‘‘We have all been blinded.’’ When another member of the
audienceasksiftheyarebeingcalledtraitors,Ennasanswers,‘‘Themagisters
are the traitors!Theyhavesealedourdoom.’’At thispoint,oneof theruling
magisters arrives and casts a spell on the two rebels, transforming them into
loyalistswhoparrotthemagisters’partyline.
Some innovative computer scientists havebeendeveloping technologies to
giveNPCsmorecomplexandrealisticbehavior,basedonsuchapproachesas
machinelearning.Forexample,mycolleagueMaryLouMaherandherstudent
KathrynMerrickhavedesignedNPCsthatevolve,adapt,andexhibitcuriosity
towardnewexperiences.46However,inmanycontextshumanplayersmayfind
dumb NPCs more manageable, especially in cases when they face a whole
swarmof themand their interactionscreatenearlyunmanageablecomplexity.
Fellowhumanplayerscanprovidemuchofthebehavioralrichnessdesiredin
socialinteraction,sotheneedforsophisticatedNPCsmayprimarilybelimited
tosingle-playergamesandeducationalvirtualworldsinwhichtheNPCsteach
humans.AnexceptionwouldbeNPCs thatplaykey roles in the legendsand
mythologyofthevirtualworld.
Thrall, leaderoftheOrcs, isaperfectexample.MembersoftheHordecan
meethiminthethroneroomatOrgrimmar,whereheoriginatesafewquests.
Hestandsup, speakswithdramaticgestures, andgivesa fewquests,yetone
wishes for more. Thrall is a complex and prominent character in theWoW
mythos, featuring in two of the novels. InCycle of Hatred, by Keith R. A.
DeCandido, Thrall restrains the Orcs from breaking their truce with the
Alliance,evenafterapparentprovocations,becausehepossessesameasureof
trust for Lady Jaina Proudmoore, who rules the nearby Human city of
Theramore.47Thrallisloyaltohisownpeople,theOrcs,butheisabletosee
things from the perspective of other groups and to imagine a higher level of
loyalty,toprinciplesthatmightuniteallintelligentbeings.
Christie Golden’s novel Lord of the Clans is what literary critics call a
bildungsroman.48 This German word refers to a novel that chronicles the
psychological andmoral development of the protagonist,who in this case is
Thrall.Orphanedininfancywhenhisnobleparentswereassassinated,Thrallis
raised by the master of Durnholde Keep, Aedalas Blackmoore, who is the
HumanadministratorofthesystemofinternmentcampsthatheldOrcprisoners
aftertheSecondWar.ThiswasnoactofmercyonBlackmoore’spart,buthis
scheme to create a superior gladiator by training Thrall in all the skills of
combat. By the very act of naming himThrall, Blackmoore sought to brand
him forever his slave. But during his upbringing, Thrall learned mercy and
honorfromthesergeantwhotutoredhim,andkindnessfromTaretha,daughter
of the servant ordered to house him.Eventually, afterThrall has become the
most formidable warrior in the service of Blackmoore, Taretha helps him
escape.Inaseriesofraids,heliberatesmanyofhispeopleandestablishesthe
core of the eventual Horde. When his forces surround Durnholde, and he
honorablyrequeststhereleaseoftheremainingOrcs,Blackmooreanswershim
bydeliveringtheseveredheadofTaretha.
Thralldoesdisplayameasureofautonomyinsomehigh-levelquests,such
asone in theCavernsofTime thatdepictshis escape fromDurnholdeKeep.
Afterateamofplayersreleaseshimfromaprisoncell,herunsupstairs,dresses
inbattlearmor,thenattacksoneafteranotheroftheHumansbarringhisway.
Justafterhehaspassedthroughthemaingate,heisconfrontedbyamounted
officer.Afterdefeatingthisenemy,Thrallmountstheman’shorseandridesit
tonearbyTarrenMill,wherehesearchesboththechurchandtheinn,seeking
Taretha(seefigure1.4).Althoughthoroughlyscripted,theactionpermitsmuch
variation, depending on how the battle goes between the rescuers and the
captors.TheplayermayneverbeundertheillusionthatThrallisarealperson,
yettherichnessofthestoryandthecomplexityoftheeventsprovideacredible
visionofreality.
Figure1.4
TarethaandThrall,meetingforthelasttime,atTarrenMill.
Epilogue:AWarrior’sMission
Tarkas,anOrcwarrior, isamemberof theHorde, like Incognita. Indeed, the
HordewasoriginallyanamalgamationofOrcclanswhoinvadedtheworldin
theFirstWar,whereas theForsakenbrokeawayfromtheScourgeand joined
theHordeonlynear theendof theThirdWar.Thehighpointofhis lifewas
whenhemetThrall, theHordeleader,whosenthimonamissiontoinfiltrate
theBurningBladesectoftheShadowCouncil,asecretsocietywhosedevious
plotshadprovoked