The Warcraft civilization social science in a virtual world ( PDFDrive ) - Teoria da Comunicação (2025)

TheWarcraftCivilization

TheWarcraftCivilization

SocialScienceinaVirtualWorld

WilliamSimsBainbridge

TheMITPress

Cambridge,Massachusetts

London,England

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Bainbridge,WilliamSims.

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Includesbibliographicalreferencesandindex.

ISBN978-0-262-01370-3(hardcover:alk.paper)ISBN978-0-262-28837-8(retaile-book)1.Computer

games—Socialaspects.2.WorldofWarcraft.3.Sharedvirtualenvironments.4.Virtualreality—Social

aspects.5.Onlineidentities—Socialaspects.I.Title.

GV1469.27.B322010

794.8—dc22

2009021236

10987654321

mailto:special_sales@mitpress.mit.edu

http://lccn.loc.gov/2009021236

Contents

1Entrance1

2Heritage25

3Religion53

4Learning81

5Cooperation111

6Economy139

7Identity169

8Transcendence199

Notes229

Index245

1Entrance

I am Incognita, one of theUndead. I enteredWorld ofWarcraft, also called

Azeroth,intheShadowGravecrypt,deepbeneaththegroundnearDeathknell.

IunderstoodthatthetimewasmidnightonthesixthofMarch2007,butIknew

little ofmyprevious existence.Unlike a newborn child, I could talk, reason,

read,and takecomplexactions,although therewasmuchIneeded to learn. I

had some knowledge but few memories. My skills were terribly

underdeveloped.ItissaidthatHumanswonderwhatwillhappenaftertheydie,

butweUndeadwonderwhathappenedbeforewedied.

ThefirstthingIsawwasthetrash-strewnfloorofthecrypt,lifelessgraylike

the walls. Then the flickering light revealed two tiers of niches where

disorderedbones indicated thatHumanbodieshadonce lain.Eachnichewas

decorated by a grim, carved skull, shaped from the same gray stone as

everything elsewithinmy field of view. In one niche, a stout, oddly shaped

candlekeptvigiloveramoundofdirthintingatthefleshthatoncecoveredthe

bones.Atorchonthewallbehindmemirroredanotheracrosstheshallowpit,

lighting a stone staircase. I ascended, turned left at the landing where more

carvenskullssupportedshallowarches,andascendedagainpastcobwebsand

thedustofages.Thethirdflightofstairsbroughtmetothesurfaceofmynew

world.Gross stonecolumns,with the same skullmotif, framed theexit from

thecryptintoadesolategraveyard.

Waitingformewastheundertaker,whospoke:‘‘Abouttimeyouwokeup.

Wewere ready to tossyou into the firewith theothers,but it looks likeyou

madeit.IamMordo,thecaretakerofthecryptofDeathknell.Andyouarethe

Lich King’s slave no more.’’ Somehow I found myself thinking like an

anthropologist, or perhaps a linguist.Mordo, I hypothesized, came from the

Latinwordfor‘‘dead,’’morsinthenominativeormortisinthegenitive,related

tomorbidusmeaning‘‘deceased.’’Ilookedathisbaredteethandwonderedif

thewordmordere,meaning‘‘tobite,’’wasabetterderivation.Deathbites,does

itnot?TheGermanwordfor‘‘murder’’ isMord.WhowasthisLichKing,of

whomMordospoke?Alich-gateistheplaceinachurchyardwherethecorpse

waitsforburial,andlitchfieldisanoldwordfor‘‘cemetery.’’PerhapstheLich

Kingwas the king of corpses, cognatewith theGermanword for ‘‘corpse,’’

Leiche,Norwegianlik,andDutchlijk.

MordotoldmetospeakwithShadowPriestSarvis,whocouldbefoundat

thebottomofthehill,inadecayedchapel.WhenIenteredthebuilding,Isaw

no religious symbols, and the boardedwindows admitted no daylight. Sarvis

said tome, ‘‘No other race onAzeroth has suffered asmuch as our people,

priest.Tolaughin thefaceofdeathhasbecomesecondnatureforallofus.’’

ThenIrealizedthatI,likeSarvis,wasamemberofthepriestlyclass,although

anuntrainedone.Inoticedhewaswearingredandlavenderrobesandholding

inhisrighthandastafftoppedwithasymbolatthetopvaguelyreminiscentof

across,butwith four rods formingadiamondshapearounda redgem.As I

was admiring his finery, Sarvis explained that our new leader was Lady

Sylvanas,whohadliberatedusfromtheLichKing.‘‘TheDarkLadyguidesus

inourwaragainstthehatedScourgeandtheholdoutsofhumanitywhodogour

everystep.’’

Ithenreceivedmyfirstcombattask,exterminatingtheMindlessOnes,eight

one-armedWretchedZombiesandeightMindlessZombies,whosebrainshad

beenpiercedbyarrows.Thiswasa sad task,because theywereUndead like

me, but lacking full consciousness.When I returned to the blasted chapel to

reportmy success,SarvisgavemeaHallowedScrollwrittenbyDarkCleric

Duesten, the localpriest trainer, tellingme, ‘‘feelblessed thatyourspiritwas

not released to theNether,’’ and suggesting I learn to dealwith the fact that

‘‘the people youonceknew, perhaps even cared for, are no longer!’’When I

presented it toDuesten,hecommented, ‘‘TheHolyLightno longerconcerns

you,thespiritsofyourforefathersarefairytales,andcreaturesfromtheNether

don’twantyou…Thereisonlyonethingyoumustknow:wehavesurvived

throughwill alone. It is faith in ourselves that separates us from others, and

withourpowers,wewillcausegreatchangeinallofAzeroth.’’

Moregrimtasksweregiventome:collectingmagicallyusefulorgansfrom

animalssuchasbatsandwolves,andexterminatingmoreofmybrothersand

sisterswhohadfailedtomakethecompletereturntoconsciousnessafterdeath.

I looted valuable items, which I exchanged for money, and I began to gird

myself with worn pieces of armor taken from those I killed. I learned with

mixedpleasureandrevulsionthatweUndeadcangainsustenancebyeatingthe

corpsesof thoseweslew.AsI interactedwiththeotherUndeadintheruined

village, they gave me advice: ‘‘Embrace the shadows.’’ ‘‘Trust no one.’’

‘‘Beware the living.’’NoviceElreth bestowed a blessing, ‘‘DarkLadywatch

overyou!’’ExecutorArrenaskedthechillingquestion,‘‘Whatwouldyouask

ofDeath?’’(Seefigure1.1.)

Figure1.1

Incognita,anUndeadpriest,atthechurchinDeathknell,betweenShadowPriestSarvisandNovice

Elreth.

The nature ofmy opponents changed fundamentallywhenExecutorArren

assignedmethemissionofkillingtwelveconvertsandinitiatesoftheScarlet

Crusade.Thesewerehealthy,youngHumanswho,unlikeme,hadneverdied.

They stood straight, whereas I hunched over, and they seemed filled with

health.Given these contrasts, itwas easy to hate them. Then I intercepted a

map carried by

,

theFirstWar.Thrall succeeded inbecomingaspywithin

theBurningBlade,thencarriedoutquestsinRagefireChasm,bothdirectlyon

Thrall’sorder,andasacovertThralloperativewithin thesect.49Tocomplete

his complex missions in this monster-infested underground dungeon, he of

necessityparticipatedinthreeseparatefive-personincursions,thuscooperating

withadozenothermembersoftheHorde.Aftercompletingeverylastoneof

theassignedtaskswithhonor,hereportedbacktoThrall,andthendisappeared.

IfTarkasisunderdeepcoveronanewseriesofdangerous,secretmissionsfor

Thrall,wemayormaynoteverseehimagain.Thinkingthathewouldstillbe

inthetwentieslevels,wearekeepinganeyeonFrayIsland,aspecialtraining

baseforlevel-30warriorsofftheeastcoastoftheBarrens,incasehegoesthere

forafightingchallengecalledtheAffray.Wefeelsurehewouldgreetuswith

theOrcshoutofvictory:‘‘Lok’tar!’’

2Heritage

IamMaxrohn,aHumanpriest,andthisisthestoryofmypersonalexpedition

from Stormwind City through Stranglethorn to the piratical southern port of

BootyBay.Myjourneyhadseveralpurposes.MostimportantforStormwind,I

was on an extended, multistage quest to find a missing diplomat. The most

recentof a long seriesof informants,Mikhail, thebartender in the innat the

porttownofMenethil,hadtoldmetovoyagetofardistantTheramoreandseek

informationfromCommanderSamaul.Coincidentally,butfarlesssignificantly,

Vincent Hyal inMenethil had askedme to take amessage to his brother in

Theramore. Rather than sail directly fromMenethil, I decided to take a far

moredifficult route.FromBootyBay, I could take a ship forRatchet on the

continent of Kalimdor, and from there, hike south along the coast to my

destination.Onepersonalmotivewastheadventurethatthetropicaljungleof

Stranglethornwouldafford,andanotherwastheopportunityforcollectingnew

kindsofherbs.Myskilledoccupationsareherbalismandalchemy,andexotic

plantscanbeingredientsfortheusefulpotionsIwaslearningtobrew.

On a far more subtle level, I hoped that my journey would deepen my

understanding of the history of the conflicts that grip our world. I was then

struggling to understand how a priest can fulfill the cardinal virtue of

compassion,whennearlyeveryoneseemsbentonmurder, theft,andbetrayal.

Some inspiration had come from visiting two Dwarven archaeological sites,

Ironband’ssmallexcavationsouthofLochModan,andWhelgar’slargerdigin

the hills overlooking the Wetlands. The technically oriented Dwarves were

seeking lost technology that might be useful in today’s conflicts, whereas I

sought wisdom that might explain and thus help reverse the horrible trend

towardviolencethatIseeintheworld.WalkingthelongroadfromStormwind

to Booty Bay lets one observe with one’s own eyes the decline of human

civilization, theencroachmentsbycriminalsandbeasts,andtheconfrontation

between the Alliance and the Horde. But the final leg of the trek, through

Stranglethorn Vale, would be exceedingly dangerous, and could not be

attempteduntilIhadmasteredabouthalfthelevelsofworldlyexperience.

AssoonasIreachedlevel35,whichoccurredwhileIwasbattlingmembers

oftheSyndicateinSofera’sNazeintheAlteracHills,IreturnedtoStormwind

toprepareformyjourney.Thisgreatcityis theoneremainingmetropolisfor

humankind,sincewewereexpelledfromthecapital,Lordaeron,fiveyearsago.

Its spotlessly clean streets, imposing walls, and pleasant shops divided by

canalsintoseveraldistrictsgiveshopethatcivilizationcanriseagain.Toorient

mymindtothepast,IvisitedtheKeepandtheRoyalLibrarythatlieswithin,

readingsuchbooksasTheKaldoreiandtheWellofEternity,TheNewHorde,

andAegwynnandtheDragonHunt.Afterrestingandmeditatinguponthedeep

histories of themany peoples of Azeroth, I was ready for the last logistical

preparations.

I needed to lighten the load Iwould carry andmake room for new herbs,

questitems,andothervaluablesIhopedtofindalongtheway.JohnBurnside

inthecountinghouseoftheTradeDistrictprovidedastorageboxforme,andI

unloadedmanyofmyherbsandpotions.Ihadtoomany,soIputtheoverflow

inanherbbagthatIhadboughtearlier,andleftitwithhimalso.Mynextstop

wasthealchemyshopintheMageQuarter,aparklikeareawithlawnsinstead

ofroads.There,Eldraeith,theElvishherbalismsupplier,greetedme:‘‘Madeby

the finest craftsmen in all of Teldrassil, carried by hand from Kalimdor to

AzerothasasignofthegrowingalliancebetweenthepeopleoftheGreatTree

andthehumansof this land.If thereisanythingyourequire,youhavebut to

ask.’’Ipurchasedanewherb-carryingbagandthankedher.AsIdeparted,she

exclaimedintheElvishmanner,‘‘Maythestarsguideyou!’’

Before embarking on my long journey, I entered the Cathedral of Light.

Havinggained levels sincemy last visit, Iwas allowed to trainwithBrother

Joshua for several more magic spells. I was especially excited to learn the

Levitate spell, which would allow me to float in the air a few feet off the

ground,fallmoregentlyfromanyheight,andcrosswaterwithoutswimming.

Thatcostmeonegoldcoinandeightsilver.ThenIupgradedthreeHolyspells

(Heal, Desperate Prayer, and Resurrection) and two Shadow Magic spells

(MindBlastandShadowWord:Pain)foracombinedcostoffourgoldcoins,

thirty-sevensilver,andfortycopper.Thosewereallveryvaluablespells,andI

hadreliedheavilyonweakerversionsforsometime.InStranglethorn,IknewI

would faceverygreatdangers,andwouldneedeverysupernatural resource I

coulduse.WhenIdeparted,Joshuawishedme,‘‘Safetravel!’’

ImmediatelyoutsidethegatesofStormwindlietherelativelypeacefulfarms

andwoodlands of ElwynnForest.When I reachedGoldshire, the prosperous

town that dominates the region, I took a short detour to Northshire Abbey,

whereIhadfirst trainedfor thepriesthood, tosee if the libraryheldanyrare

historical books. Indeed, I found a copy of Civil War in the Plaguelands,

describing the conflict that led to the independence of the ForsakenUndead

under the leadership of the banshee, Sylvanas Windrunner, and how Prince

ArthaswasonlybarelyabletosavehisliegetheLichKinginhiswaragainst

theNagaandtheBloodElves(seefigure2.1).

Figure2.1

Incognita, lying in a trance on the floor of the throne room in the ruins ofLordaeron,meditating

betweentheroyalemblemandthehugebloodstainthatmarkedtheassassinationofKingTerenasby

hissonArthas,whothenbecametheLichKing.

I then turned southwest and entered the agricultural territory of Westfall,

where many of the farms had just been abandoned to the growing chaos of

bandits and beasts that was encroaching upon civilization. Immediately as I

crossed theborder, Imet apathetic familyof refugeesnamedFurlbrow,who

begged help collecting the last of their belongings and feeding their elderly

horse. I continued down the western road until I reached the town of

Moonbrook,whichhadbeentakenoverbybanditsoftheDefiasBrotherhood.

PriortotheFirstWar,thevastundergroundminesherewerethegreatestsource

ofgold in theworld, so I suppose I shouldnothavebeensurprised that they

would attract vast numbers of thieves and cutthroats. TheDefiasweremuch

weakerthanI,onlylevels

,

13through15,soitwaseasytokillthemeventwoat

atime.Aftertakingoutmyangeronthebandits,Iturnedeastandcrossedthe

bridgeintoDuskwood.

I had no time for the long eastward hike to Darkshire, a fair-size Human

settlement, not to mention Lakeshire that lay beyond it in the Redridge

Mountains.TheresidentsofWestfall,Darkshire,andLakeshirewereconstantly

complainingthatStormwindfailedtosendforcestoprotectthem,andbegging

formyhelp.Butmygoallaytothesouth.

MyroutetookmerightpastRavenHillCemetery,alargeandgloomyspace

dominatedbytheLichKing’sScourge,soIentereditinsearchofarareherb

calledgravemoss.Adeep,bluemisthadrolledin,makingitveryhardtoavoid

the Undead creatures that menaced on every side: bone chewers, carrion

recluses,flesheaters,rottedones,skeletalfiends,andskeletalraiders.Ifound

sixsamplesofgravemoss,thenreturnedtothemaineastboundroad,onwhich

IsoonreachedtheforkthatwouldtakemequicklysouthtoStranglethorn.

Shortly after entering the jungle, I met Hemet Nesingwary Jr., who was

leading an expedition to collect samples of wildlife. He said, ‘‘Jolly nice to

makeyouracquaintance,Maxrohn.Haven’tseenapriestaroundthesepartsfor

sometime.’’Hisassistant,BarnilStonepot,thenaskedmetoretrievelostpages

of themanuscript of a historical novel,TheGreenHills of Stranglethorn, by

Nesingwary’s father (see figure 2.2). Two othermembers of theNesingwary

expedition, Ajeck Rouack and S. J. Erlgadin, put me to work collecting

specimens of animals, which I thought would be compatible with seeking

tropicalherbsformyalchemyexperiments.

Figure2.2

HemetNesingwarySr.(ErnestHemingway),big-gamehunterandauthor,withtrophyanimalheads,

athisbasecampinSholazarBasin,Northrend.

Myhopetoaccomplishsomethingofhistoricalsignificancereceivedaboost

whenBrotherNimetz, in a groupof pro-Stormwind rebels, askedme to find

four ancient Troll tablets that would reveal something important about their

ancient legends and thedepravedmagicbasedon them today.He toldme to

seekoneintheruinsofBal’lal,twointheruinsofZul’Kunda,andthefourthin

the Vile Reef, which I knew was near Booty Bay. Given its tortured past,

Stranglethorn contains the ruins of many once flourishing towns and stately

temples:Aboraz,Bal’lal,Balia’mah,Kal’ai,Jubuwal,Mizjah,Tkashi,Ziata’jai,

Zul’Kunda,Zul’Mamwe,andZuuldaia.Itwouldbeanarchaeologist’sparadise,

wereitnotforthearchaicTrollswhoseektokillanywhowouldintrudeupon

thiswreckageoftheirprevioushome.

Initially, theTrolls presented an impenetrable barrier to collecting the four

ancienttablets.AtBal’lal,forexample,Icouldstandonahillandseethetablet

insideastoneenclosure,butfullysixTrollswereguardingit.Atlevel35,Iwas

confidentIcouldvanquishanyoneofthem,butapaircouldkillmeeasily.The

problemwasthat theywerestandingclosetogether,soifIattackedone, then

twoorthreewouldrespond.Ineededeithertogainseverallevelsortogethelp.

Myguildwasbusyinotherregions,soIresolvedtosettleinStranglethornfora

while,untilIwasabletocompletethequestforthefourtablets.

The rebels enlisted me in their struggle against a renegade officer named

ColonelKurzen,whohadsethimselfupwithaprivatearmyasa lordof the

jungle (see figure 2.3).Nimetz felt thatKurzenmight be the victim of Troll

magic, and hoped the ancient tabletswould provide a clue, perhaps even the

detailsof thespells thathadbeenused.Butbefore Icould find theseancient

writings, his comrade Lieutenant Doren asked me to kill ten of Kurzen’s

commandos and six of his magic-wielding headshrinkers. Doren warned, ‘‘I

knowmanyofKurzen’s troopspersonally,andIknowtheyareskilled, loyal,

andcruel.’’ThenDorenassignedmetoenterKurzen’sheadquartersdeepinside

a cavern called the Stockpile, kill ten of his lieutenants, and bring him the

colonel’shead.Ifoundthatthisquestwasfartoodifficultforoneperson,soI

teamed up with an Elf named Tallann, who was a hunter and assisted by a

trainedtiger.Wefoughtvaliantlyandkilledtherequiredsixelitefollowersof

Kurzen,plushis four subchiefs,butwewereunable to reachKurzenhimself

andwereforcedtoretreat.

Figure2.3

ColonelKurzen(basedonKurtzfromJosephConrad’sHeartofDarkness)inhisStranglethornVale

cavernhideout.

Afterthischasteningexperience,myenthusiasmforthewaragainstKurzen

begantowane.Iwasinvitedtojoingroupsthatweregoingafterhishead,butI

did not take advantageof these opportunities. I brooded constantly about the

meaningof itall.EventuallyIfoundall four tabletsforNimetz,killingmany

Trolls in the process. They contained no magic spells that could explain

Kurzen’soddbehavior.Oneappearedtobeacurse,butitfocusednarrowlyon

defendingthetomboftheTrollemperor.Twowerelegends,sofragmentaryit

was impossible tomake sense of them. The otherwas a poem beginning as

follows:

AMoonovertheValeshines

Castingitsglowuponthejungle

WhereproudWarriorsheedthecall

TodefendourNationandsacredgrounds.

Almost as if my mind could not cope with deep philosophical questions,

such as the connection between Kurzen and the Trolls, I found myself

concentratingonsimplematters.Myherbcollectinghadhitanimmediatesnag

when I enteredStranglethorn, becausemy skill ratingwas only 180, and the

placewas thickwithKhadgar’swhisker,which requires185.Aspecialeffort

dodgingtigersandpanthers,whiletakinganyherbIcouldfind,increasedmy

skillstep-by-stepuntilagoldthorn tookmeto185andgavemetheability to

add new species tomy collection.After aweek,my skill had zoomed up to

225. That qualified me for promotion to the next grade of herbalist. I had

startedasanapprentice,becomeajourneyman,andenteredStranglethornasan

expert.Above thatwereonly twomore levels,artisanandmaster. Ihadbeen

giventhenameofFloraSilverwind,anherbalismtrainerinBootyBay,andto

learnfromherIfinallytrekkedtothatsouthernmosttown.

Booty Bay is run by Blackwater Raiders, sometimes dubbed pirates, in

collaboration with the Steamwheedle Cartel, a group of Goblin capitalists. I

tookonvariousoddjobsforthem,wantingtoreachlevel40beforesettingsail

for Ratchet. One especially unpleasant Goblin, named Kebok, hired me to

obtaineighteenTrolltusks,whichheplannedtosellasthemorevaluabletiger

fangs.Atthispoint,IhadkilledsomanyTrollsthatanotherdozenorsodidnot

seemanethicalproblem,butIwasoffendedwhenKebokcomplainedIhadnot

doneagoodenough jobcleaning thegoreoff their tusks. Inamoodmoreof

exhaustionthantriumph,Ireachedmylevelinggoalandwalkedtotheendof

thedocktoawaitthenextship.WhathadIlearnedaboutthehistoryofAzeroth

and our chances for the future? Perhaps a long sea voyagewould giveme a

chancetomeditateonsuchquestions.

ThreeDifferentPasts

The heritage of World of Warcraft can be charted on at least three distinct

planes. First, there is the history within the story, what is widely called the

backstory, the action that has already taken place before the curtain on the

drama rises. Second, there is the literary and cultural heritage, such as the

gamesandworksofliteraturethatprobablyservedasinfluencesanddefinitely

were precursors.1 Some of

,

these are mentioned in chapter 1, and others are

mentionedthroughoutthisbook.Third,thereisthehistoryoftherealworldin

whichboththeotherheritageswerecreated,includingeverythingfromthefall

oftheRomanEmpiretotheriseofsocialscience.

Maxrohntellsusalittleofthehistoryofhisownpeople,theHumansliving

inAzeroth. Inchapter1,weheara littlemorefromIncognita.Adecadeago,

several Human kingdoms flourished, with major cities like Lordaeron and

Stormwind. Then, bioweapons released in the Third War depopulated

Lordaeronandtheterritorytotheeast,nowcalledthePlaguelands.Stormwind

appears to be a brilliant center of culture, but it is losing control over the

surroundingdistricts,andthelikelyfutureisareignofcompletechaos.

WewouldliketosympathizewiththeHumans,buttheconflictbetweenthe

so-calledrebelsandColonelKurzen’sarmyistheresultoffailedimperialism

in which Stormwind sought to seize the wealth of the Stranglethorn jungle.

Kurzen was a Human commander, who ceased responding to orders as

Stormwind’s control over the intervening districts weakened. Then a small

groupofmenbrokeawayfromhisarmyinloyaltytoStormwind.Atthispoint,

neither force serves any purpose in defending Human civilization but rather

seeks to dominate a small colonial empire. This history not only erodes

optimismbutalsocommitment,andMaxrohncouldbeforgivenforwondering

whetheranyofthecontendingforceshavejusticeontheirside,versusallbeing

banditsofonesortoranother.2

Many hints suggest the virtual world’s artistic heritage. ‘‘Hemet

Nesingwary’’ is an anagram of the name of themachoAmericanwriter and

hunting enthusiast ErnestHemingway.TheGreenHills of Stranglethorn is a

parodyofHemingway’sbookTheGreenHillsofAfrica.Thenamesoftwoof

hiscompanions,AjeckRouackandS. J.Erlgadin,areanagramsof twoother

authors, JackKerouacandJ.D.Salinger.Noonehasbeenable to figureout

what‘‘BarnilStonepot’’istheanagramof,andthereisalwaysthepossibilityit

isoneofBlizzard’stricksonplayers,notbeingtheanagramofanything.Many

monthslater,MaxrohnwouldmeetHemetNesingwary,Sr.,inNagrand,avery

highlevelzoneinOutland,wheretheseniorNesingwaryisstillhuntingbigger

and bigger game. More recently, he has appeared in Sholazar Basin on the

newly accessible continent of Northrend, leading a large group of animal

hunters.Hemingwaywas something of an enigma, blood-thirsty yet inmany

respects left-wing, and both Kerouac and Salinger could be described as

alienated.

ColonelKurzenisbasedonthecharacterColonelKurtz,playedbyMarlon

Brando, in Apocalypse Now. That movie critiqued American colonialism in

Vietnam and was based on Joseph Conrad’s novella Heart of Darkness,

critiquingEuropean colonialism inAfrica, inwhich the characterwas called

simply Kurtz. Maxrohn remarked upon the Dwarves’ fascination with

archaeology,whichdigsbeneath the surface touncover truths aboutourown

origins. The metaphor suggests that digging beneath the surface of Azeroth

revealsimportanttruthsaboutAmerica.

Thenotionthatotherworldsmightcontaincivilizationsthathadfallenfrom

their heightwas proclaimed a century ago byAmerican astronomer Percival

Lowell,whoclaimedhesawstraightlinesonthesurfaceofMarsandbelieved

they were canals dug millennia ago by a now dying civilization.3 The first

significantAmerican science fictionwriter, EdgarRiceBurroughs, based his

Barsoom novels on Lowell’s notions, beginning with A Princess of Mars,

writtenin1911.4HisnovelsestablishedagenrethatincludesFlashGordonand

StarWars, and set high standards for invented cultures. Burroughs imagined

that the planetMarswas home to several humanoid races of different colors

andspecies,strugglingtoholdtheirterritoriesincompetitionwithoneanother

in the aftermath of the decline of a great civilization. This is exactly the

premiseofWorldofWarcraft,inwhichAzerothisoftendescribedasaplanet.

Onedifference,however,isthatthefictionalMartianenvironmentisdyingof

naturalcauses,chieflythegraduallossofatmosphereintoouterspace,offsetat

great effort by technology including atmosphere-generating factories. In

contrast, the damage to many zones in WoW is caused by technology and

economic exploitation.Remarkably, one of theBarsoombooks,Chessmenof

Mars, actually includes the rules of a playable game representing a battle

betweentwooftheMartianraces,foreshadowingWoW’scompetitionbetween

theHordeandtheAlliance.

A very large number ofWoWquests concern environmental pollution and

resourcedegradation,expressingthevaluesoftheenvironmentalistmovement.

InFelwood,bearshavebecomesocorruptedthattheirhidesloughsoffingreat

patches.AgentsoftheEmeraldCircleoftheNightElvesenlistmembersofthe

Alliance to document the environmental catastrophe, seek its origins, and

undertake remedial action. For example,Arathandris Silversky toldMaxrohn

that four different plants important in the ecosystem appeared to have been

corrupted:songflowers,windblossoms,whipperroots,andnightdragons.Asan

herbalist,Maxrohnpossessedtheskillsettohelphersubstantiallyinherwork.

ItturnedoutthatagroupofJadefiresatyrs,themselvescorruptedElves,plusa

cult of Jadefire Orcs were intentionally spreading the corruption from a

moonwell filledwithgreenslime.Maxrohnagreed tokill thirtyof thesatyrs,

including their leader,Xavathras,plusnumerouscultistsaround theShrineof

the Deceiver, a front organization of the Shadow Council that had been

responsible for theFirstWar.Someof thewatersofFelwoodare infestedby

‘‘toxichorrors,’’whicharecorruptedwaterelementals.

Severalofmycharactersweredisgustedbytheenvironmentaldegradationin

the Windshear Crag area of Stonetalon. There, a team from the Venture

Companywasclear-cuttingall the trees, leavingavalleyofmudandstumps.

Someofthemevenhadthejobtitle‘‘deforester,’’underscoringtheworldwide

problemofdeforestation.WoW’ssolutionfordeforestationistochopdownthe

deforesters. Along Blackwolf River, Lunette attacked loggers, supervisors, a

robotdeforesternamedXT:9,andanimmenserobotlikevehiclewithacircular

saw in one hand and the strength to rip an entire tree up with the other. In

Zangarmarsh,a littoralregionofOutlandwherelushplantgrowthabounds,a

NightElfexpeditionexaminesthemysteriousdeclineofmanywetlandspecies

anddiscovers that something isdrainingaway thewater.LaurannaThar’well

sends adventurers in search of unidentified plant parts so she can assess the

damage, and Ysiel Windsinger sends them to seek the cause of the water

depletion,which threatens the ecosystem.The termwatercrisis refers to the

depletionofwaterresourcesinaridlands,suchasthestateofCaliforniawhere

BlizzardEntertainmentcreatedWorldofWarcraft.BothMaxrohnandCatullus

sabotaged some of the pumps by which selfish Naga were draining the

wetlands of Zangarmarsh. Whether in its depiction of environmental

destruction or societal disintegration,World ofWarcraft warns that our own

worldisindangerofcatastrophiccollapse.

DeclineandFall

To seek the truth about a society, onemay search inmany sources including

political rhetoric and social science.Onemaywell doubt thewords ofmost

politicians, but

,

the most thoughtful of them draw upon their extensive

experience in thepublic sphere tounderstand their society andnotmerely to

flatter their constituents. Among the most remarkable passages of American

political literature, both inspiring and challenging, is this paragraph that

AbrahamLincolnspoketotheWisconsinStateAgriculturalSocietyin1859:

ItissaidanEasternmonarchoncechargedhiswisementoinventhimasentencetobeever

inview,andwhichshouldbetrueandappropriateinalltimesandsituations.Theypresented

himthewords,‘‘Andthis,too,shallpassaway.’’Howmuchitexpresses!Howchasteningin

the hour of pride! How consoling in the depths of affliction! ‘‘And this, too, shall pass

away.’’ And yet, let us hope, it is not quite true. Let us hope, rather, that by the best

cultivationofthephysicalworldbeneathandaroundus,andtheintellectualandmoralworld

withinus,weshallsecureanindividual,social,andpoliticalprosperityandhappiness,whose

course shall be onward and upward, and which, while the earth endures, shall not pass

away.5

Formorethanfifteenhundredyears,literatemembersofWesterncivilization

havebeenawarethatthefalloftheRomanEmpirecastsashadowacrossthe

futureoftheirownsociety.6Itisoftensaidthattheremarkablethingaboutthe

fall of Rome was how long it took to happen, five centuries from the

assassinationofJuliusCaesar.Yet,asWorldofWarcraftexplicitlyremindsus,

modernweaponsofmassdestruction threatenamuchmore rapid collapseof

civilization,ifevertheywerereleased.

WorldWarI,comingatatimewhensocialsciencewasinaperiodofrapid

development, naturally stimulated new ideas about the decline and fall of a

civilization. Among themost influential ideas is in Oswald Spengler’s book

TheDeclineoftheWest.Itpostulatesthateverygreatcivilizationisbasedona

core idea, and dies when the potential of that idea has been exhausted.7

Interestingly, thekey ideawhichSpengler feltdefinedWesterncivilization is

boundlessspace,andtodayonecouldspeculatethattheApollovoyagestothe

Moonwere thehighpoint, afterwhich thedecline fully set in.8Conservative

thinkershaverepeatedlyreturnedtoSpengler’sthesis,notablyJamesBurnham

inhis1964book,SuicideoftheWest,andPatrickBuchananinhis2002book,

The Death of the West.9 They might well quote the sign at the entrance to

Deadman’s Crossing in World of Warcraft, which in turn quotes Dante’s

Inferno:‘‘Abandonhope,allyewhoenterhere.’’

Tomymind,themostinterestingtheoryofthefallofcivilizationsisamore

sophisticateddevelopmentofSpengler’s ideas,propoundedby the founderof

thesociologydepartmentatHarvardUniversity,PitirimA.Sorokin.ARussian

who served in the provisional government after his country’s ignominious

withdrawal from World War I, Sorokin was condemned to death by the

Bolshevists, but luckily was exiled instead. The three thousand pages of his

SocialandCulturalDynamicsarguethatacivilizationmaybetoocomplexto

be based on a single idea, but does arise out of violent chaos with a set of

fanaticallyheldbeliefsthatjustifieswhateverleadershipstructureitpossesses,

andorganizesvigorousactivitytobuildagreatworldpower.10

For the first few generations, Sorokin argued, a civilization is largely

‘‘ideational,’’consideringrealitytobeessentiallyspiritualratherthanmaterial,

and basing loyalty on faith.As the years pass and the successful civilization

consolidatesitsgains,itbeginstodeemphasizefanaticisminfavorofcomfort.

Faith fades and the culture becomes ‘‘sensate,’’ believing that reality is

whatever the human sense organs perceive. It may become hedonistic,

commercial, and secular. Sorokin said that Rome collapsed when it became

highlysensate.Thenew,Christiancivilizationthataroseonitswreckagebegan

with an ideational culture, then evolved into its present condition, which is

sensate.SorokindidnotsaythatWesterncivilizationisabouttofall,althougha

collapseasdevastatingasthatsufferedbyancientRomeisalwaysapossibility

for an advanced sensate society suchasours.Rather, he asserted thatweare

enteringamajortransitionperiodthat isboundtobegrim,cruel,bloody,and

painful.Inacenturyortwo,Westerncivilizationmaypasssuccessfullythrough

thatgauntletandregainitsconfidenceandpower.

Applied to the first decade of the twenty-first century, Sorokin’s model

wouldnotethattheWestandIslamaretwocompetingcivilizationsthatarein

different points in the ideational-sensate cycle. While Western Europe

languished in theDarkAges, Islam rose toheightsof civilization,mellowed,

andbegantodeclinewhenEuropewasstillrisingfromitsrenaissance.Now,he

would say, theWest is declining, just when Islammay be poised for a new

upsurge.IfSorokinwerearoundtoday,hewouldbeacontroversialfigure.He

wouldbetellingusthatIslamicfundamentalismwasnotsomesmall, terrorist

aberration,buttheverybirthofanewcivilization,firedupwithfaithandready

forconquest.Modernscholars,suchasMansoorMoaddel,woulddisagreewith

Sorokin, noting that Islam possesses a modernist movement as well as

fundamentalism.11Whether history proves Sorokin right or wrong, his ideas

illuminateissuesnotonlyintherealworldbutalsoinWorldofWarcraft.

TheAllianceandtheHordearetwocompetingcivilizations,temporarilyina

trucewitheachother,yetcontendingfordominance.Theyarelockedinwhat

political scientist Samuel P. Huntington called a ‘‘clash of civilizations’’—a

competition for power, land, and other resources—drawing their sense of

identity from different cultural and religious traditions.12 AsChristieGolden

reportsinhernovelRiseoftheHorde,onlytwogenerationsagotheOrcswere

a tribal society that had never been part of a civilization.13 Malignant

supernaturalintervention,orleaderswhoriskedconspiringwithmagicalforces,

forgedthetribestogetherandimpelledthemtoinvadetheworldofElvesand

Humans. Reading Golden’s book from the standpoint of a cultural

anthropologist, onenotes that theoriginal tribeswere endogamous—theydid

not intermarry across tribes—so the process of unification was bound to be

difficult. But this is one reading of anthropology in general: the history of

humanity is the difficult struggle to create ever larger social groups, starting

withthewanderinghunter-gathererbandofhalfahundredsoulsandbuilding

through kingdoms modeled on the family to modern societies of a hundred

millionormore.14

Violentwar, and the necessity of finding allies, has built theHorde into a

coalitionoffiveraces,havinglittleincommonexcepttheirinterestinopposing

theAllianceandahostoflesserenemies.Tosucceedinthelongrun,according

toSpenglerorSorokin,theHordeneededanideationalcommitmenttooneor

morekeyideas.WhattheircoremightbewassuggestedbyDurotan,fatherof

Thrall:‘‘Youwantustobestrongasapeople,ratherthanasindividualclans,

andwecannotdothatwithoutacodeofhonorthatisinviolable.’’15

TheAlliance,incontrast,representsanassociationofoldersocietiesthatare

farpast their ideationalyouth.Aswesee inchapter3, theNightElves retain

some faith in their ancient culture, but the Humans, Gnomes, Dwarves, and

Draeneiaresensatesocieties.ThecoreoftheAllianceisactuallytheHumans,

who organized

,

the opposition against the Horde invasion. Just as ancient

Athens felt itdeservedhegemonyoverGreecebecause ithad led thedefense

againsttheinvadingPersians,theHumansclaimhegemonyovertheAlliance.

However, as explained in Aaron Rosenberg’s novel Tides of Darkness, the

Humankingdomshad great difficulty uniting themselves and seemed to lack

overarchingmoralprinciples.Inchapter3ofthisbook,weseethatthereligion

of the Holy Light has some potential to provide an ideational basis for the

Alliance.AsHuman paladin Turalyon brooded: ‘‘How could theHoly Light

unite all creatures, all souls, when something asmonstrous, as cruel, and as

purelyevilastheorcHordewalkedthisworld?’’16

TheWarcraftTrilogy

The three generations ofWarcraft strategygamesneed to be consideredhere

because they set up the prehistory and the range of cultures of theWarcraft

universe,uponwhichWorldofWarcraftbuilds. In the three fictionaldecades

coveredbythetrilogy,eachgamerepresentsoneofthethreegreatwarsthatled

to the social chaos and cultural fragmentation of the world.17 A chronology

publishedintheencyclopedicbookaboutthetabletopcard-playingversionof

WorldofWarcraftcountsyears,startingwithzero,fromthefirstinfiltrationby

Orcs that led to theoutbreakof theFirstWar inyear1,and itsconclusion in

year4.TheSecondWartookplaceinyear6,andtheThirdWarwasfoughtin

year25.Thepresenttimeisyear30.18

WarcraftIIIistheculminationofthetrilogy,andthepredecessorofWorldof

Warcraft, but it was not rendered obsolete when the massively multiplayer

virtualworldwas launched in2004.Rather, it is ahighlydevelopedandstill

viablestrategygamethathappenstocoveraperiodinthehistoryofitsworld

immediatelybeforetheactionofWorldofWarcraftbegins.

GiventhatitissetjustfiveyearsbeforeWorldofWarcraft,WarcraftIIIsets

up some of the key conditions for itsworld, notably the system of interrace

connectionsthatbecametheAllianceandtheHorde.Ratherthantwofactions,

WarcraftIIIhasfour:theHumanAlliance,theNightElfSentinels,theOrcish

Horde,andtheUndeadScourge.BoththeHumansandtheOrcshavealready

invited other races into their faction. TheAlliance already includesDwarves

and a fewElves, although theElves areHighElves rather thanNightElves.

The Horde already includes Trolls and the Tauren. Thus, combining the

WarcraftIIIAlliancewithSentinels,andtheHordewithsomeoftheScourge,

nearlycompletesthetwofactionsoffourraceswithwhichWorldofWarcraft

begins.

Inthesingle-playerversionofthegame,eachofthefourfactionsmustcarry

out a major military campaign including several quests, some of which are

requiredforprogress,andsomeofwhichareoptional.Thesecampaignsreveal

muchaboutWoW’shistoricalbackground.

The Human campaign starts out normally enough, as the forces of the

Human kingdom of Lordaeron skirmish against Orcs, murlocs, and gnolls.

Thenitrapidlydevolvesintoagrindingconflict,asaplaguespreadingthrough

the food supply transforms living citizens into Undead members of the

Scourge. The plague began in Andorhal, Lordaeron’s agricultural shipping

center,andinWorldofWarcraftthattownhasbecomearuininfestedbyliving

corpsesandskeletons.ThesecondmajormilitaryobjectiveisHearthglen,north

of Andorhal, which is retaken from the Scourge. By the time ofWoW, the

broadercollapseofLordaeronhasleftthisstrongpointinthehandsofaradical

Humancult,theScarletCrusade.

TheleaderoftheHumanarmyisArthas,whoatfirstrespondsrationallyto

threatsbutwhobecomesprogressivelymoredesperate,and,somejudge,even

insane.A key turning point is the conflict with his colleagueUther, and the

namesbutnotthedeedsarereminiscentoftwocharactersinthestoryofKing

Arthur, Arthur himself and his father, Uther Pendragon. The final point of

disputebetweenthemisArthas’splantokillthevillagersinStratholmebefore

they can be subverted by the Scourge, the preemptive murder of a hundred

innocentpeople.TheultimateresultcanbeseeninWoW,whereStratholmeis

thecapitalofScourgeforcesinEasternPlaguelands,andArthashasdefectedto

theScourge,becomingonewiththeLichKing.Oneofthegamemanualseven

employsthelanguageofStarWars tosaythat‘‘Arthashasturnedtothedark

side.’’19

ThenetresultoftheseHumancampaignsisthecompleteruinofLordaeron,

withtheretreatofHumanstoStormwindandthezonesadjacenttoit,andtoa

small area across the Great Sea around Theramore. The territory including

Andorhal andHearthglenbecomes theWesternPlaguelands, and the territory

includingStratholmebecomestheEasternPlaguelands.

The Undead campaign begins with the former Human capital city having

been ravaged by the plague, and Arthas taking command of the Scourge’s

legions and turning in the direction of the High Elf nation of Quel’Thalas,

driving toward the capital, Silvermoon City. Silvanas Windrunner, ranger-

generaloftheHighElves,putupstiffresistance,butthecityisravagedandshe

is captured and transformed into a banshee servant of the Scourge. The

campaigncomestoaclimaxwiththesiegeofthesorcerercity,Dalaran,andthe

summoning of the Scourge leader, Archimonde. In the original version of

WoW,Dalaranhadbecomeinaccessiblebeneathamagicdome—wecouldonly

wonderwhattookplaceinside—andwiththeBurningCrusadeexpansion,half

of Silvermoon had been rebuilt by the Blood Elves. In the Lich King

expansion,Dalaranwasmovedtoorrebuiltintheair,floatingoverNorthrend.

The Orc campaign describes their first months as refugees in Kalimdor,

including theirmutually beneficial pactwith theTauren against the centaurs,

dislodgingHumansfromanumberofcamps,andtheinvasionofAshenvale,a

NightElfzone.Thislastconflictbeginswithamereattempttoobtainlumber

from thesacredElven forestsbutescalates to theassassinationof their forest

demigod,Cenarius.TheOrcseradicateHumansettlementsaroundStonetalon

Peak, but the political situation shifts dramatically, and the Humans become

Thrall’s allies against theWarsong clan of Orcs. The action ends before the

Orcs have fully established themselves in the new territory, but they have a

solid alliance with the Tauren to the west and an uneasy truce with the

relativelysmallremainingHumansettlementtothesouth.

The Night Elf campaign begins with contingents of the Orc and Human

forces inside the Elf territory of Ashenvale. As if expelling them were not

enough of a challenge, Archimonde establishes a foothold for the Burning

Legion,andnearlykillstheElvenleader,TyrandeWhisperwind.Sheescapesto

thewell-protected,sacredMoonglade,andinformsherElvesthatthesleeping

druid,MalfurionStormrage,mustbeawakenedfromhisthousandsofyearsof

magical slumber, to sacrifice himself to defeat theUndead. She is especially

concerned that Archimonde intends to attack the World Tree, which is the

sourceofElvenvitality.ArchimondeattacksanddefeatsHumanandOrcbases,

thereby impelling those races into a de facto alliance with their earlier

opponents,theNightElves.

TheWarcraftIIIexpansion,IIIX,includesacampaigncalled‘‘Legacyofthe

Damned,’’which reintroducesSylvanas,now leaderof thebanshees,whoare

UndeadElvenwomen,andtheschismthatledhergroupofForsakentoleave

,

the Scourge and join theHorde. The campaign ‘‘Curse of the Blood Elves’’

concerns the fifth race that joined the Horde in theWorld ofWarcraft: The

BurningCrusade.Thiscampaignalso features theDraenei, the fifth race that

joined the Alliance in thatWoW expansion. Missing as active units are the

Gnomes,but theyprovidedmilitary technology to theHumans inWarcraft II

andmustbeassumedtohavedonethesameagain.

Warcraft IIIX ends with a bonus campaign, describing how the Orcs

completed their takeoverofDurotarunder the leadershipof their charismatic

andwisechief,Thrall.Importantly,itisprogrammedintherole-playingstyle,

rather than strategy-gamestyle, thus formingabridge to thevirtualworld.A

notableepisodeinvolvesattackingafleetofHumanwarships,andaplayerin

WorldofWarcraftcanswimthroughthewreckageofthoseships,provingthat

theOrcsweresuccessful.

QuestsforKnowledgeofthePast

Someday,itwillbepossibleforcharacterscreatedinonevirtualworldtotravel

toanother,forexample,experiencingtheeventsofWarcraftIIIbeforethoseof

World ofWarcraft. Today aWoW character can gain knowledge of the past

chiefly by reading books that can be found all over the older regions of

Azeroth,andbyundertakingqueststhatdealwithhistoryorprehistory.Atthe

Ruins of Eldarath, one quest had Maxrohn taking rubbings of runish

inscriptions,usinganarchaeologist’sdrawingkit.Anothertime,hewassentto

a remote corner of Silithus to collect fragments of clay tablets, so geologist

LarksbanecouldbetterunderstandthepresenceofTwilight’sHammercultists

inthezone.Translation,however,requiredanotherquesttoobtaintheTwilight

Lexicon.

NPCs occasionally impart snatches of historical lore, as when Corithras

MoonragespoketoLunetteaboutherrace’sgreatcatastrophe:‘‘AftertheBattle

ofMountHyjal,wewerewithoutdirection.Nordrassilsmokedfromthefireit

unleashed,andourimmortality—theveryessenceofourbeings!—waslost.It

wasinthistryingtimethattheBetrayerwasfreedfromhisprison,andShan’do

Stormrage disappeared.’’ He explained that Arch Druid Staghelm filled the

leadership gap and inspired other powerful druids to grow a newworld tree,

Teldrassil.Laterheadmitted, ‘‘Without theblessingsofAlexstrasza theLife-

BinderandNozdormu theTimeless,Teldrassil’sgrowthhasnotbeenwithout

flaw.’’Severaldays later,Staghelmhimself toldLunette, ‘‘I fearmyworkon

Teldrassilshallneverbecompleted,andourimmortalityneverrestored.’’

An ironic historical quest,DataRescue, sent Etacarinae intoGnomeregan,

thehigh-techcitythattheGnomeshadbeenforcedtoabandon,insearchoflost

data of great significance. The Gnomes were technologically the most

advanced race,but theirmetropoliswas invadedby the troggs,whowere the

mostprimitivehumanoids.Asexplainedinthe1970sci-fimovieTrog, troggs

are troglodytes or cave dwellers, representing an earlier phase in Human

evolution. Since Gnomeregan was underground, apparently the troggs had

someadvantageinthebattle,soindesperationtheGnomesreleasedradioactive

wastes,which unfortunately failed to kill the brutish troggs but rendered the

city uninhabitable. The quest required Etacarinae to use a series of colored

computer punch cards in reader punchers—white, yellow, blue, and red—

ultimatelytogetaprismaticcardandbringittoMasterMechanicCastpipein

thecityofIronforge.

Thefirstironyhere,ofcourse,isthatcomputercardshavebeenobsoletefor

decades.DevelopedbyHermanHollerithattheverybeginningofthetwentieth

century, they were still in use when I did my quantitative study of science

fiction literature in 1978.20 More properly called Hollerith cards—or IBM

cards,afterthecompanyhefounded—theywerewidepiecesofcardboardwith

eighty columns in which rectangular holes could be punched, in patterns

representing numbers or letters.My science fiction studywas based on data

fromaquestionnaireaskingrespondentstorate125sciencefictionauthors.To

avoid results being distorted by the placement of items, I produced five

versionsofthequestionnairewiththeauthorsinfivedifferentrandomorders.I

entered the data by operating a punch-card machine, which incidentally

deadenedmyhearinguntil Irealizedwhatwashappeningandstartedtowear

earplugs,producingfivedifferentcarddecks,oneforeachorderingofauthors’

names.ThenIwrotemylongestcomputerprogramtothatpointinmycareer,

reorderingfourofthesetstomatchthefifth,andautomaticallyrepunchingthe

dataonnewcards.Finally,Imerelyhadtophysicallycombinethefivesetsof

cardstogetthefulldatasetIanalyzedformybook.Threeyearslater,whenI

bought anApple II personal computer, punch cards had become a historical

curiosity.

The second irony is that the information on the Gnomeregan cards, once

deciphered,turnsouttobequiteunimportant.AsEtacarinaeenteredcardsinto

onereaderafteranother,binarydataappearedonherscreenlikethis:

01001001011001100010000001111001

01101111011101010010000001100011

011000010110111000100000…andsoforth….

Theseareeight-bitbinarynumbers,eachrepresentingonebyteofdata.One

wouldimmediatelyguessthattheyrepresentletters,intheASCIIcodestandard

thatdevelopedintheearly1960s.Itrequiresonlysevenbitsperletter,butthe

leading (leftmost)bit ineachof thesegroups isalwaysazero, soonlyseven

bits are meaningful. Notice also that the sequence 00100000 appears three

times. In binary, this represents the number 32, which stands for a space in

ASCII,and thusdivideswords. Indeed, translatedviaASCII, theabovesays,

‘‘Ifyoucan. . .’’ThefullmessageEtacarinaesawwas‘‘Ifyoucanreadthis,

you’re standing too close.’’Otherdecodablebinarymessages included: ‘‘Tell

yourfriendstoplayWoW.’’‘‘Kissme,I’mgnomish!’’‘‘Help!I’mtrappedina

binarypunchcardfactory!’’WhenEtacarinaetooktheultimate,prismaticcard

to Castpipe, he thanked her profusely and exclaimed, ‘‘Vitally, critically,

immeasurablyimportantdatathatwecouldnotliveanothermomentwithout!’’

Infact,thelastmessagesaid,‘‘Yourlaundry’sreadyforpickup.’’

Several areas and quests go beyond history to natural history and

paleontology. InUn’GoroCrater there are sailed reptiles calledDiemetradon,

similar toDimetrodonexcepthaving twosails rather thanoneon theirbacks,

and boasting six legs. There is also a Tyrant Devilsaur, reminiscent of

tyrannosaurs.Whelgar’sexcavationsiteintheWetlandsisinfestedbyraptors,

and thus reminiscent of two science fantasies of the late twentieth century,

JurassicParkandIndianaJones.21BeforeJurassicPark,theMichaelCrichton

novel and blockbuster movie, the word raptor was not commonly used. In

Latin,thewordmeans‘‘plunderer,’’andinEnglishitmeant‘‘birdofprey.’’But

JurassicPark popularized the velociraptor, the ‘‘swift thief’’ dinosaurwhose

name combines velocity with plundering. Indeed, it looks something like a

runningbirdofprey,anddinosaursarebelievedtoberelativesoftoday’sbirds.

Raptors are widely dispersed inWorld ofWarcraft, for example, living also

acrosstheseaintheBarrensanddownsouthinStranglethornVale.

AversionofIndianaJonescanbefoundincatacombsunderaTrolltemple

complex,theDrakil’jinRuinsinGrizzlyHills,Northrend,lockedinacageand

scheduled for ritual sacrifice. His name, Harrison

,

Jones, is of course a

combination of the fictional character’s name and that of Harrison Ford, the

actor who played him in the movies. The player’s character enters the

catacombswhileonaquestcalledItTakesGuts,whichrequirescollectingfive

Canopic jars, the containers formummifiedHuman entrails found in ancient

Egyptiantombs.ThisremindsusthatIndianaJonesbehavesmorelikeatomb

robberthanascientificarchaeologist,and‘‘guts’’referstointestinesratherthan

to courage. Each time a Canopic jar is looted, the spirit of a Troll attacks,

complaining in a Caribbean accent, ‘‘Why ya wanna mess wit me innards,

mon?’’AquestcalledDun-da-Dun-tah!—arenditionofthemusicalthemefrom

the Indiana Jones movies—helps Jones escape from the cage, rescue a fair

maiden, and battle a huge serpent. When he sees this gigantic reptile, he

exclaims,‘‘Aww,notasnake!’’Inthemovies,Joneshadaseveresnakephobia.

HarrisonJonesevenlookslike‘‘Indy,’’competewithhistrademarkfedora(see

figure2.4).

Figure2.4

HarrisonJones(whosenameisacombinationofthoseoftheactorHarrisonFordandacharacterhe

played,IndianaJones),facinghismostdreadedenemy,ahugesnake.

Widespreadbutunconfirmedspeculationsaysthatoneofthereal-lifemodels

forIndianaJoneswasthepaleontologistRoyChapmanAndrews,whoobtained

greatpublicityforhuntingdinosaursintheGobidesertofChinainthe1920s.22

The character in themovies took on various assignments to track down lost

artifactswithmagicalpowers,acommonkindofquest inWoW.Someof the

quests involve seeking information from the past thatmight explainwhy the

worldisexperiencingsuchchaos.Whelgarhimselfseeksfourfragmentsofan

ancienttablet,butistooafraidoftheraptorstokeeplooking.Asheexplains,

‘‘Thetextspeaksofa‘divineplan’anda‘doomedprophecy.’’’

TheMysteryofTime

Allquests inWoWinvolvegoal-directedactionover time,butmanyconcern

thedistantpast,andafewevenseektochangehistory.Historyisabouttime.

Of all the mysteries of life, time is the most mysterious. For example, the

mysteryofindividualidentityseemstobedependentinsomewayupontime.

The ancientGreekphilosopherHeracleitus raised this issuewhenhe saidwe

cannotstepintothesamerivertwice.AlfredKorzybski,thetwentieth-century

philosopherwhofounded theGeneralSemanticsmovement,expressed this in

thenon-AristotelianaxiomthatAdoesnotequalA.23Thiswasarhetoricalway

of saying that the identity of a thing is purely conceptual, because the real

worldisconstantlychanging,evenovershortspansof time.Nothingremains

the same, sonothing is really itself.Wecannot step into the same river even

once.

Oneof the greatest science fiction novels,TheWorldofA¯, byA.E.Van

Vogt, imagines a future society based on principles of General Semantics.24

Thefundamentalaxiomofthisschoolofthoughtisthatourlanguagedeceives

usaboutrealityasmuchasitmakesitpossibleforustothinkaboutreality.A

shortdistanceintothebook,theheroiskilled.Thenwhat?Theheroreappears,

ascharactersdoafterdeathinWorldofWarcraft,andtheadventurecontinues.

There may be several copies of the hero, taking turns in living his life.

Interestingly, the hero’s name is Gosseyn—‘‘go sane,’’ the opposite of ‘‘go

crazy’’—implying that somehow the hero’s apparently bizarre experience of

lifeisactuallynatural.

People die, empires fall, and whole solar systems are engulfed by black

holes. And yet, the physicists tell us that matter and energy can neither be

destroyed nor created, but only reconfigured from one form to another.

Consideraboltof lightning. It flashes inan instant,yeteverysingleelectron

inside ithasexistedsince theverybeginningof theuniverse.Thekey to this

paradox is the fact that every electron is indistinguishable from every other.

They differ only in their relations to one another, notablywhere they are in

spaceandhowtheirpositionischangingovertime.Whatdiesattheendofa

flashoflightningorahumanlifeisastructureofelectronsandprotons,notthe

electronsandprotonsthemselves.Foracentury,biologistsandmedicaldoctors

havephilosophizedthatdeathisthepricewepayforcomplexity,becauseevery

single-celledcreaturealive today,everyparameciumandbacterium,has lived

forabillionyears.25Thesimplest thingsareeternal,whereascomplexthings,

likeourselves,areephemeral.

PhenomenologistAlfredSchützarguedthathumansconceptualizethefuture

asakindofpast,imaginingfutureeventsasiftheyhadalreadyhappened.26He

also suggested that humans may experience multiple realities, largely

distinguished from one another in terms of how we experience the flow of

time.27Thus,itispossibletosaythatthemysteryoftimeismerelyasubsetof

themysteryofconsciousness.Recently,philosophers,cognitivescientists,and

leaders in the field of artificial intelligence—such as Daniel Dennett, Paul

Bloom,andMarvinMinsky—havesuggested that thevery idea thatahuman

has a unified consciousness may be false.28 Our brains are complex

assemblagesofsomewhatautonomousparts,andwearenotawareofhowthey

functionbecausetherewasnoevolutionaryadvantagetobegainedbyhaving

such an awareness. To the extent thatwe are conscious at all, it is a chaotic

swirl of impulses and reactions, not very far advanced over the ‘‘blooming,

buzzingconfusion’’ thatphilosopherandpsychologistWilliamJames thought

describedaninfant’sconsciousness.

Attheextreme,timecouldbenothingbutthehumanwayofarrangingour

memories.However,ifyouthinkbackonepisodesfromyourpastlife,Ibelieve

youwillfindthatyourememberpeople,objects,andlocationsfarclearerthan

the exact time when they occurred. Once, when I was a small boy, I was

digging in thedirtbehindourhouse,andIdiscovereda toyplasticcar. Ihad

never seen itbefore, so itmusthavebeen lostbyprevious inhabitantsofour

home. As an adult, I know that the house was built in 1743—yes, a real

antique!IknowIwasbornin1940,andthiswasmyfirsthome,sothetoywas

lostbyanotherchildnolaterthanthe1930s.Itwasmadeofplastic,somyadult

mindtellsmeitmusthavedatedfromthetwentiethcentury.WhenIdugthecar

up,Iwassurprisedbythekindofplastic,becauseitwasbrownishwithswirls

offaintcolor,whichIcametobelievewasanold-fashionedkindofplastic.In

mymemoryoftheepisode,Iamwearingshortpantsandashirt,andthesunis

warm,soitmusthavebeensummertime.Ineitherrecallnorcandeducewhich

year itwas, although it could not have been later than the summer of 1949,

becausewemovedawayafewmonthsafterthat.However,Iknowthelocation

in space to an accuracy of perhaps one or two yards, because I recall Iwas

facing the kitchen extension of the house,with the living room tomy right.

Unlikedocumentssavedonacomputer,mymemory lacksa timestamp,and

onlyourmostrecentshort-termmemoriesmayreallyhaveadirectconnection

toourperceptionoftime.

Episodicmemoriesarelittlestoriesthattellwho,what,where,andonlyby

implication when. They are narratives that can be communicated from one

person to another.29 Indeed, the human mind functions largely in terms of

narratives,inwhichaprotagonist(suchasyourself)seekstoachieveagoalthat

requiresovercomingchallenges,oftenwith theaidofotherpeople.Thus,

,

the

quests in World of Warcraft are models of human action. Among the great

frustrationsoflifeareincompletelinesofaction,likequeststhatremaininthe

WoW quest log week in and week out, without being completed. My

grandfather lived his early teenage years during the early 1880s in a cottage

highonaRhodeIslandhill,overlooking thesea.His familymovedaway,he

completed medical school, the years passed, and finally in 1911, he was

engagedtobemarriedandbroughthisbridebacktothecottageonavoyageof

nostalgia.Askinghertowaitforamoment,heranintothebarnandretrieveda

toyhehadlefttheredecadesbefore.Allthosemanyyears,thedesiretoretrieve

that toy had festered in his own personal quest log, and nowhewas able to

completeit.

CitizenKane, amovie fictionalizing the life of newspaper tycoonWilliam

Randolph Hearst, tells the story of Kane’s life from the perspective of a

journalist trying tounderstandhis lastword, spokenat themomentofdeath:

‘‘Rosebud.’’Thejournalistneverlearnswhattheaudienceseesinthefilm’slast

frames,thatRosebudwasthemostmeaningfulobjectintheprotagonist’searly

life,asledthatrepresentedhislostyouth.Theseoldstoriesarereminiscentofa

WoWquestseriesinwhichCatullusretrievedthepaintingofTirionFordring’s

belovedfamily,whichledtoTirion’sreunionwithhisson,butonlyamoment

afterhissonhadbeenkilled.Tirion’staleofdamnationandredemptionistold

hereinchapter8.

While a good case can be made for the claims that time is a function of

consciousness, and that consciousness is fragmentary, there exist competing

conceptions of time based in classical physics and contemporary information

science.WhenH.G.Wellswrotehis tremendously influential science fiction

novel The Time Machine, in 1895, time was conceptualized as the fourth

dimension.30Today,cosmologicalstringtheoristssuggesttheremightbeeleven

dimensions, notmerely four, themajority of them far stranger than the three

that defineourperceptionof space.But if time is the fourthdimension,why

can’tyousimplytravelalongit?Thisraisesacontradiction:Whenyoutravel

alonga spatialdimension,youconsume time todo it.Whatdoyouconsume

whenyoutravelthroughtime?

Inspired by seventeenth-century philosopher René Descartes, classical

physics was in the habit of graphing any measurable quality in terms of a

dimension, whether or not it really involved a direction in space. Graph the

height of a hundred people against their weight, and you have a two-

dimensionalgraph,inwhichone(height)isoneofthethreespatialdimensions,

and the other (weight) represents the nonspatial dimension ofmass. I like to

joke that we social scientists are richer than the physicists because we have

hundredsofdimensions.

As I mentioned earlier, the main section of my 1978 science fiction

questionnaire consisted of 125 items, each ofwhich asked the respondent to

rate how much he or she liked a particular author on a seven-point scale.

Mathematically,eachofthesescalescanbetreatedasaseparatedimension.For

example,Icouldgraphthe595respondentsintermsofhowmuchtheylikedH.

G.WellsversushowmuchtheylikedJulesVerne.Indeed,thereturnsouttobe

astrongcorrelationbetweenthesetworatings;peoplewholikeWellstendalso

tolikeVerne.So,theauthorpreferencedatagavemefully125dimensions,one

foreachauthor,althoughsomeofthemwere‘‘leaning’’towardeachotherand

thus might be combined. Factor analysis is a method for finding a smaller

numberofdimensionsinwhichthedatacanbegraphedwhileminimizingthe

error.

Mybestfactoranalysisgaveexactlyfourdimensions.Thefirstwasthekind

ofsciencefictionoftencalledhardscience,storiesbasedsolidlyonrealphysics

or other hard sciences, with an emphasis on logic and plausibility, usually

rather optimistic about the ability of technology tomake a better future.The

seconddimensionwaswhatwascalledtheNewWaveatthetime,fictioncloser

tothehumanitiesandsocialsciences,concernedwithpsychologicalconflictsor

literary style, and ratherpessimistic about the futureof technology.The third

dimension was the fantasy cluster, a set of related genres—like

action/adventure, swordand sorcery, andhorror andweird—thatbelieved the

worldwasawashinmagicalforcesandthatsawhopeintheheroicactionsof

individuals rather than in scientific and technological progress. This is the

genreofWorldofWarcraft,butnoteitisadimensionofsciencefictionrather

thanbeingcompletelyunrelatedtoscienceandtechnology.Weseemoreofthis

connectioninchapter3.Thefourthdimensionofsciencefiction,appropriately

enough, turnedout tobe time. Itwas anchoredbyclassicalwriters like Jules

VerneandH.G.Wells.

TwofeaturesofWells’sclassicTheTimeMachinedeserve tobementioned

here.First,thetimetravelerisprimarilyanobserver.Thereisnoevidencethat

his actions taken a few hundred thousand years in the future influence the

worldhe findsa fewmillionyears later,and,except for returning tohisown

time, he does not enter the past. Second, the human society he finds in the

future is fractured into two classes or species.TheEloi,who seem to be the

descendants of the upper classes from our society, are beautiful but stupid,

indolent and passive, whereas the cannibalistic Morlocks maintain the

machines that sustain the society and are presumably descendants of the

working class. The novel, therefore, has elements of sociopolitical allegory,

employing themetaphorof time travel to criticize the social arrangementsof

1895. The novel ends with the death of the last living thing on Earth, thus

drivinghomethequestionofwhetherwetodayhavethepowertosteerhistory

inadifferentdirection.

This is where the other conceptualization of time, based on information

science,enterstheequation.Acomputergoesthroughaseriesofcalculations,

startingwithinputandproducingoutput.Supposeitaddssevennumbers:1+2

+3+4+5+6+7.Theresultwillbe28.Canwerunthisprocessinreverse?

Supposewetoldyouthat28wastheresultofasetofmathematicalinstructions

—an algorithm. Given 28, could you tell us what the input was? No, you

cannot. Perhaps the inputwas 4 × 7.Wrong.Nowwe give you a clue: The

inputconsistedofsevendigits.Perhaps,nowyousay,theinputwas4+4+4+

4+4+4+4.Wrongagain.Nowwegiveyouadifferentclue,sayingtheseven

digits were all different from one another. Perhaps, with some measure of

frustration,yousaytheinputwas7+6+5+4+3+2+1.Yes,wesay,but

youhavethedigitsinthewrongorder.Howcanyoupossiblyguesswhatorder

theywerein?

This is a simple exampleof the informaticswayofdistinguishing thepast

fromthefuture.Thepastimpliesauniquefuture,butthefuturedoesnotimply

auniquepast.Sometimesthisisstatedintermsofthetheoryofentropy,which

bridgesbetweeninformationscienceandphysics.31Entropyisameasureofthe

lossofinformationthattakesplaceovertimeintheuniverseasawhole,which

is equivalent to the idea that differences like those in temperature across

differentregionsofthecosmoseventuallyevenout.

While an individualWoWcharactermay progress upward from level 1 to

level80over time,progress for thevirtualworldasawhole isverydifficult.

,

Whenrunningonecharacter,Ioftenneededtorepeataquestalreadycompleted

byanother.TanyaKrzywinskadescribesthistimelessqualityofWoW:

Complicatingbothlinearchronologyandthesenseofbeingintheworldintemporalterms,

some aspects of the game have a rather complex recursive time structure; you may, for

example,havekilledthedragonOnyxia,butyouwillstillfindheraliveinhumanformas

LadyKatrinaPrestorinStormwindKeepatthesideofthehumanboy-King,andencounter

her repeatedly inmultiple visits. In this sense, thegamedoesnot have a consistent linear

chronology;aswithretellingsofmyths,battlesarefoughtoverandoveragain,andinthis

thereisacyclicalorganizationoftime—akindof‘‘eternalrecurrence,’’touseaphrasefrom

Nietzsche.32

However, the world of WoW does change, notably every Tuesday morning

when server maintenance is carried out, in the frequent upgrades when

parametersaretweakedandanewinstancemaybeadded,oratthetwomajor

expansions: The Burning Crusade and Wrath of the Lich King. A visit to

StormwindKeeponDecember21,2008,revealedthatyoungAndruinWrynn

wasno longerking,butaprince,andhestoodbesidehis father,KingVarian

Wrynn,notLadyKatrinaPrestor.Theonlyothernamedcharacterinthethrone

roomwasEmissaryTaluunfromtheExodar,whojoinedtheallianceatthetime

oftheBurningCrusadeexpansioninearly2007.KingVarianWrynnhadbeen

missingforyears,untilhewashedupontheDurotarshoreinlate2008,justin

time to play a key role in the defense of Stormwind when the Lich King

attacked. He had been a victim of amnesia, a catastrophic loss of memory

comparabletoerasureofacomputer’sharddisk,buthewaseventuallyableto

recollectthislostinformation.33

On the evening of Monday, November 10, 2008, after weeks of probing

raids, the LichKing’s forces attacked both Stormwind andOrgrimmar—and

naturally,Ihadcharactersinplacetoobservebothbattles!KingVarianledthe

spiriteddefenseofStormwindfromtheexpansiveharbor,whichhadnotbeen

accessible before that time, whereas the Horde leader, Thrall, suffered a

measure of disgrace and played only a secondary role inwhat followed.On

November 13, invasion ships began leaving Stormwind to attack the Lich

King’sbasesonthepreviouslyinaccessibleNorthrendcontinent,andzeppelins

beganfloodingfromOrgrimmartodothesame.Oneofmylevel-70characters

joinednearlyahundredothermembersofhisguildinassaultingNorthrendasa

spearhead battalion. Thus, historical shifts can happen inWorld ofWarcraft,

despitethetechnicaldifficultiestheycanposeforagame-worldthatconstantly

welcomesnewplayers,andthatcannotpossiblychangeinresponsetoalltheir

individualactions.

Atthebeginningof2006,WoWaddedthefirstofaseriesofworldevents,

episodesthatrequiregreateffortfromplayersbutleadtoasubstantialchange

intheworld.ThiswastheopeningoftheGatesofAhn’Qirajinthehigh-level

Silithus zone, which was accomplished separately on each realm (server)

through extensive quests and attacks against the insect Silithids.34 Another

exampleistheadditionoftheQuel’DanasSunwellIslebetweenthetwomajor

expansions,onwhich theShatteredSunOffensive slowlymade realprogress

againstthelegionsofKael’thas.Morerecently,severallocal-itiesinNorthrend

aredesigned to change as the result of just one individual player’s actions—

although other players will not see the changes until they themselves have

made themhappen.For example,when firstvisited, theShadowVault in the

top-level Icecrown zone is held by the Scourge, but completing a series of

questscapturesitfortheinvasionforce.

Informationtechnologyhasawayofsurprisingus,justwhenwethoughtwe

hadeverythingfiguredout.Theprincipleofentropymayapplytotheuniverse

as a whole, but it need not apply to small parts. Indeed, inside a computer,

travel backward in time may really be possible. If you back up your data

periodically,youcan‘‘backup’’ in timebymeansofreboot,reset,orrestore.

You cannot save the current state of the universe because you would need

memory storage larger than the universe to contain the information. But in

principleyoucouldpreserve,rewind,andreliveWorldofWarcraft.

TimeTravelQuests

Time travel appears at several points in World of Warcraft. Notably, the

Plaguelandswereaffectedbydislocationsintime.WhenMaxrohnenteredthe

innattheruinsofAndorhal,hefounditinaconditionasdecayedastherestof

the town, except forone roomupstairs thatwasuntouchedby the ravagesof

time.There,hemetChromie,who looked likeacute little femalegnomebut

wasactuallyadragonindisguise,amemberofthebronzedragonflightledby

Nozdormu,theAspectofTime.ShegavehimquestssuchasAMatterofTime

that required luring fifteen temporal parasites through a temporal rift, and

destroyingthem.Sometimes,toomanyofthesehuge,pinkslugswouldattack

him,andwhenhetried torunawaytheyslowedhis timeframetoreducehis

chancesofescape.Anotherofherquests,CountingOutTime,requiredfinding

fivewatches in theruins,all frozenat3o’clock, reminiscentof theclocksof

Hiroshima,thatceasedcountingtimeattheinstantahundredthousandpeople

died. Eventually, Chromie explains, the watches Maxrohn gave her will

naturallyreturnthroughtimedislocationstothepointintimeandspacewhere

hefoundthem.

Toveryadvancedcharacters, around levels72and80,Chromieoffers two

connected Northrend quests, Mystery of the Infinite and Mystery of the

Infinite,Redux.Theybringtogethertwoversionsoftheplayer’scharacterfrom

differentpointsintimetohelpeachotherpenetrateatimestormandlearnthe

identity of the leader of the Infinite Dragonflight, who maliciously seeks to

alter time. The Hourglass of Eternity seems to indicate that it is Nozdormu

himself, but Chromie dismisses this heretical idea immediately, failing to

realize thatonlyhecouldbothknow thenatureofhisown futuredoom,and

strivetochangethepasttoavertit.

Partlyoutofnostalgiaformanylostopportunitiesinthepast,andpartlyto

connect his personal transformation to the broader flow of time, Maxrohn

arranged to reach level 60 in Chromie’s room. Prior to the January 2007

expansion, level 60 was the maximum possible, so it was an important

benchmark.IntheruinsofAndorhal,neartheinn,hedestroyedseveralUndead

minions of theScourge, until hewas very close to leveling.Thenhe lured a

soulless ghoul into Chromie’s room and destroyed it before her very eyes,

beginningwithablastofholyfire.

Chromie implied that those who sought to travel through time to change

historyweremistaken:‘‘Whilethepastissetinitsways,thefutureisalways

changing. The decisions you make in the here and now help guide that

change.’’ However, in another of her quests, the possibility arises that it is

possibletochangethepastbyinfluencingthefuture’sinterpretationofearlier

events.PerhapsthesaddestencounterofMaxrohn’sadventuringwaswhenhe

foundPamelaRedpath,theghostofalittlegirl,lurkingintheblastedruinsof

herhome.Atherrequest,Maxrohnfoundthescatteredremnantsofherdolland

returned it toher.ThenshesenthiminsearchofherauntMarleneanduncle

Carlin,eachofwhominitiatedaquestseries;theseriesintertwinedinthehope

ofsavingPamela’sfather,Joseph

,

Redpath,notfromdeath,becauseitistoolate

forthat,butfromcorruptionanddishonorintheBattleofDarrowshire.

AtMarlene’scommand,MaxrohntooktheweddingringofJosephRedpath

to Chromie, who tells him to retrieve the Annals of Darrowshire, which

contains the storyof thebattle.Chromieuses hermagic to addpages to this

book, thereby rewriting history.When Carlin reads these pages, he requires

proof,soMaxrohnmustundertakeotherqueststofindphysicalevidenceinthe

formofrelics.Eventually,hetakesthemtoChromie,whosaysthatifheplaces

therelicsinthetownsquareofruinedDarrowshire,thebattlewillberefought,

leadingtoJosephRedpath’shonorabledeath.Maxrohnfinishedallthesequests

alone, except the last one, which requires five players. After several failed

attemptstoorganizeagroupfortheBattleofDarrowshire,hegaveup,keeping

thequestunattendedinhisquestlogforseveralmonths.

MaxrohnreturnedtothePlaguelandsat level70foronelast try.Heplaced

the relics, stoodback, andprepared to call uponall hishundredsofhoursof

experience to complete this groupquest alone.Gradually, thewarriors of the

battle appeared, including Joseph Redpath, but theywere translucent ghosts,

ratherthanthesolidbodiesonemightexpectfromphysicaltimetravel.Several

timesMaxrohn faltered,buthepreservedRedpathpast thepoint atwhichhe

would have been corrupted, and began to lose onlywhen hewas facing the

finalenemy.Atthelastinstantbeforedefeat,alevel-56femaleDraeneimage

namedSkyanceappearedonthescenequitebyaccidentandassistedMaxrohn,

apparentlyoutofthegoodnessofherheart.Afewmomentslater,hewasable

totellPamelathatherfatherhadbeensaved.Historyhadbeenchanged,ifnot

time. Pamela’s fatherwas still dead, as Pamela herselfwas, but now he had

diedhonorably.

ForCatullus, themost impressive time-travel experience inWoWwas the

rescueofThrall in theCavernsofTimeinstance. Intruders,whoappear tobe

dragons of unknown origin, are trying to change the course of history by

reachingbacksevenyearstothemomentwhenThrallescapedfromDurnholde

Keep, with the help of Taretha. They have kidnapped Taretha, thereby

preventing her from playing her assigned role in history. If Thrall cannot

escape,mostOrcswillremaininHumancaptivity,themodernHordecannotbe

created,andallmajorhistoricaleventswillturnoutdifferently.Becausehewas

amember of theHorde, Catullus naturally has no doubt that Thrallmust be

liberated, so he and four companions enter the Caverns of Time, travel

backwardsevenyears,andenterDurnholdeKeep indisguise.Withdifficulty,

they liberate Thrall and escort him out of the fortress, killingmany enemies

along theway.Rather than rush off to free his fellowOrcs, however, Thrall

ridestoTarrenMillinsearchofTaretha,seekingherinthechurchbutfinding

her captive in the inn. Terrible struggles with her captors eventually free

Taretha,who greetsThrallwith respect and fondness.Once history has been

restored, tragicallyTarethaandThrall loseallmemoryof theevents,andshe

mustreturntoDurnholdeKeeptosufferbeheading.

The mutability of computer time was illustrated by the fact that Catullus

neededtodothisinstancetwice.Thefirsttimewasfullysuccessfulforhimand

three of his companions, but onemember of the group had failed to get the

escort quest from Thrall, and thus did not get credit for the success.

Disappointed,thispersonaskedCatullustohelphertryagain,sotheyrecruited

threeotherpeopleandrepeatedtheeffort,thistimequitefamiliarwithwhatto

dobut thoroughlyexhausted.Thecomputer term instance isused todescribe

thecaverns,becauseseveralcopiesmayexistsimultaneouslyinasinglerealm,

with different teams at different points during this roughly two-hour activity.

Instances,therefore,representseparatetimelines,inwhichsomewhatdifferent

eventsunfold.

I personally found theCaverns ofTime remarkably impressive.The scene

represents about half of one of the most familiar WoW zones, Hillsbrad

Foothills, surroundedby impenetrablemists.Because the time is sevenyears

ago,buildings that I hadcome toknowas ruinswere inmint condition.The

HordetownofTarrenMillisdilapidatedtoday,butwaspristinethen.Disguised

as a Human, Catullus was able to visit the Alliance town of Southshore,

attendingameetingattheinnwherehemetTirionFordringbeforehisdisgrace

andexile,andoverheardthelocalelitediscussweaponsthatmightbeusedin

thecomingwars.Now,ofcourse,thosewarsareover,andtheirimmensecost

inlivescannolongerbeprevented.Thesubjectiveexperienceoftravelingback

in time and seeing earlier days in a well-known place was thoroughly

exhilarating.

The most time-consuming example of time travel is not a quest series or

instancebuttheTheWaroftheAncientstrilogyofWoWnovelsbyRichardA.

Knaak.35Tenthousandyearsago,theunifiedElvencivilizationruledasingle

continent in a vast sea. Queen Azshara and her Highborne elite were not

contenttodrawspiritualenergyfromtheWellofEternitybutfoolishlysought

morepowerbymagically assisting a fallenTitannamedSargeras in entering

the world, accompanied by his Burning Legion. Opposing them were three

heroes of WoW legend: Malfurion Stormrage, his brother Illidan, and the

women they both loved, Tyrande Whisperwind. Because Elves do not age

perceptibly,shestilllivestodayintheTempleoftheMoonintheNightElfcity

Darnassus.

The novel sends three minor characters from the present back in time—

Krasus, Rhonin, and Broxigar—to assistMalfurion in defeating the Burning

Legion,butatthecostofacataclysmthatsplitthecontinentapart.Itissaidthat

North America is drifting away from Europe at roughly the speed that a

person’s fingernails grow, due to the continental drift on Earth discovered a

centuryagobyAlfredWegener,36but theseparationof the landon theWoW

planet caused vast sundering of land and peoples in a matter of hours. The

visibleremnanttodayoftheareaaroundtheruinedWellofEternityisthehuge

BayofStormsinthezonenamedafterAzshara,butaswirlingmaelstrominthe

centeroftheoceanbetweenthecontinentalfragmentsprovesthattheforcesof

thewellhavenotdissipatedevenaftertenmillennia.

Historicaleventsdescribedinthetrilogyofnovelsarenotidenticaltothose

given in otherWoW sources, notably the actions of the three time travelers.

There are three plausible explanations. First, the books are historical novels,

andaconventionof that literarygenre is to tell thestoryofhistorical figures

from the perspective of secondary characters who cannot be found in the

historical record. That allows the author to give these characters adventures

beyondthoseexperiencedbytherealhistoricalfigures.

Second, the novels may supersede earlier sources in the process that the

creatorsofserialfictioncallretcon—retroactivecontinuity—thereplacementof

earlierassumptionsbylaterones,inordertoproducethemostappealingrecent

episodes. A famous example of retcon was when Sir Arthur Conan Doyle

broughtSherlockHolmesback from thedead,becausehis readersdemanded

morestories.RobertJ.Sawer’sremarkableshortstory‘‘YouSeeButYouDo

NotObserve’’ suggests thatDoyle’smanipulation of fictional events actually

,

the Red Messenger, showing where they had infiltrated our

territorywithagents.Arrenorderedme to leaveDeathknelland take themap

swiftly to Executor Zygand, in Brill, our main Tirisfal settlement. Here I

learned more about the huge conflict in which we Undead found ourselves,

huntedastraitorsbytheforcesoftheLichKing,andinvadedbyHumans,who

resentedthatwehadseizedTirisfalfromthemjustafewyearsbefore.

Repeatedly, I encountered the religious fanatics of the Scarlet Crusade.

Sometimes,aswefought, theywouldshoutatme,butIcouldnotunderstand

theirwords.Onfouroccasions,Ihadthepresenceofmindtowritedownwhat

theysaid:‘‘BurwirshraswirshvarasfaergasSturumekomajisraslandowar

skilde.’’‘‘RasVassildLithtoseynesmajisrasvaleshashgardenothdananovas

eynes.’’‘‘RasgardehamerungnudnudvaleshnothHirburdanabor.’’‘‘Ergin

lo ti danieb nud bur Ras Lithtos eynes vassild nud nud wirsh ras firalaine

wirsh.’’At first, I thought theymightbespeakingSwedish,orsomenorthern

Indo-Europeantongue.Butnow,Iamnotsosure.ItperplexesmethatIcannot

speakwiththeHumans,eventhoughImyselfseemtobethereincarnationof

oneof them.At the time,ageneral truceexistedbetweenourpeopleand the

Humans, but rogue groups like theScarletCrusade refused to recognize it. I

wondered what drove them to annihilate us, and wished I could speak with

themaboutthegrowingtragedyweshared.

InsomeofmyTirisfalassignments,IassistedApothecaryJohann,whowas

tryingtodevelopnewbiologicalweaponstouseagainstourenemies.Ilearned

that the original Plague of Undeath had been used by the Lich King in his

invasionofHuman territory,and Iguessedmyownmetamorphosishadbeen

causedbyit.HavingdeclaredindependencefromtheLichKing’sScourge,we

Forsakenneededourownbioweapontechnology,bothtocounterattackagainst

theScourgeandperhapstodefendourselves if theHumansattackedinforce.

Johannhadmecollect thebloodofdarkhounds,vilemurlocscales,andnight

web spider venom. Once he had brewed his new plague, we tested it on a

capturedDwarf.

ThescopeofmylaborsexpandedagainwhenMagistrateSevrensentmeto

BethorIceshard,ahigh-rankingmageinUndercity,thecapitaloftheForsaken

Undead, hidden beneath the ruins of Lordaeron. I understand thatLordaeron

meanssomethinglike‘‘thelandofthepeacefulpeople,’’or‘‘theplaceofpeace

for people,’’ combining three words from three different languages. But the

ScourgekilledthepeopleintheThirdWar,andwebuiltourmetropolisinthe

sewers beneath it. The access elevators, ironically enough, operate from the

cryptofKingTerenasMenethilII,whohadledtheAllianceagainsttheHorde

intheSecondWar.AsIsteppedhesitantlyintotheelevator,onmyfirstjourney

to theUndercity, Iwas filledwith trepidation, butwas curious to learnmore

about my place as a priest of the Forsaken, a member of the Horde, and a

citizenofavastanddisintegratingworld.

TheGame

Incognita is a character in World of Warcraft (WoW), the most popular

massively multiplayer online role-playing game (MMORPG), created by

BlizzardEntertainment.ByDecember2008,WoWhadelevenmillionplayers

inNorthAmerica,Europe,andAsia.Itisafantasygame,becauseitconcerns

an imaginary world where magic exists and historical events have taken a

unique course. In this, for example, it is different from realistic online battle

games set in WorldWar II or some comparable historical context. WoW is

similarinmanyrespectstoEverQuest,Sony’sfantasyMMORPG.Indeed,itis

solidlyrootedinarichtraditionoffantasystoriesandgames,distinctivechiefly

for its quality and massive size. Thus, WoW cannot be said to be terribly

innovative,butfromthesocial-scientificpointofview,thisisagoodthing.

WorldofWarcraftnotonlyrepresentsbutalsoincludeswithinitselfagreat

culture,onthesurfaceasmodernastheInternetitself,butreachingdowntothe

very origins ofEuropean civilization. It is so complex, and offers players so

muchscopeforaction,thatittranscendsthegamecategorytobecomeavirtual

world.AstheeditorsofaspecialWoWissueofthejournalGamesandCulture

write, ‘‘TheWorld ofWarcraft is a complex world indeed, an extraordinary

mixtureofartanddesign,technologies,economics,thesocialandthecultural.

It is a game, a virtual world, and an online community.’’1 As such, it is a

laboratorywherethesocialandbehavioralsciencescanthriveandcontributeto

information science and technology by supporting innovations in human-

centeredcomputing.

Note the themes in Incognita’s brief narrative. She is lost and seeking to

discoverwho she is andwhat shemust dowithin amysterious environment.

Somewouldsaythisisthefundamentalhumancondition,merelyexaggerated

inhercase.Shelacksunderstandingandskills,soshemustlearn.Shewilldo

so in a world gripped by conflict, where the group she belongs to seeks to

defineheridentityintermsofcompetitionagainstothergroups.Heridentityis

alsodefinedbyreligion,asamemberofonesectinconflictwithanother.She

struggles to think social-scientifically about her environment, and this brief

narrative highlights linguistics, because language is both a marker of group

boundaries and a barrier to communication. She also reasons historically,

laboringtounderstandthepresentasaconsequenceofpastevents.Technology

iscrucially important, in thiscase,biotechnologydevotedto thedevelopment

ofweaponsofmassdestruction.Thevignetteendsassheisabout toenteran

undergroundcitycreatedbyherfactionintheruinsofadefeatedcivilization,

symbolizing both the possibility of rebirth and the ever-present danger of

annihilation.This isanallegoryof the realworld inwhichwe findourselves

today.

WorldofWarcraft isusuallycalledagame,but thiswordhasmultipleand

ambiguousmeanings.An example is the classic 1924 short story ‘‘TheMost

DangerousGame,’’ byRichardConnell,whichhas been adaptedmany times

formovies,radiodrama,andtelevision.2Abig-gamehunter,SangerRainsford,

washes ashore on a remote island ruled byGeneral Zaroff, who also has an

addictiontohunting.Zaroffconfessesthathehadbecomeboredwithhunting

theordinary andnotvery intelligent animals such as capebuffalo and tigers,

and wanted a prey he could match wits with. So he set up the island as a

huntingpreserveforhumans,wherehechasedandkilledlostsailorsluredthere

byfalsenavigationbeacons.RainsfordbecomesZaroff’slatestprey:thehunter

becomesthehunted.OnlybyoutwittingZaroffcanRainsfordavoidbecoming

anotherstuffedheadon the trophywall.Thus, thewordgame in the titlehas

twomeanings:thepreyinahunt,andtheplayinastrategycontest.

In terms of sales over the years, The Sims is the most popular computer

game, and yet by many definitions it is not a game at all. I feel a special

connectiontotheSims,notonlybecausemymiddlenameliterallyisSims,or

becausepeoplemistakenly think ‘‘Sims’’ is a computermoniker I adopted to

expressmy interest in virtualworlds.Rather, I am interested because I have

programmedartificial intelligence computer simulationsofhuman interaction

foraquartercentury,andmydaughtersusedtobeavidplayersofTheSims.It

simulatestheeverydayactivitiesofvirtualpeople,called‘‘Sims,’’ incomplex

but

,

upset the entire real universe, preventing humans from discovering

extraterrestrials.37

Third, the presence of the time travelers may have changed history, for

example, making possible the victory of the Burning Legion, which they

themselvesmust thenprevent.Oneof the timetravelers, theElfmagenamed

Krasus—whoalsowasatransmuteddragon—becamedisoriented:‘‘Themage

no longer knew what was a part of the original history and what had been

alteredbyhisinterference.’’38Thismaybehowalltimetravelparadoxesend,

orindeed,allmeditationsaboutthemeaningoftime,withtheconfoundingof

fantasyandreality.

WhenCatullus first entered theCaverns of Time, theCustodian told him,

‘‘Thereareonlytwotruthstobefoundhere:First,thattimeischaotic,always

in flux, and completely malleable[,] and second, perception does not dictate

reality.’’ItisterrifyingtothinkthattheCustodianmaybecorrect.Perhapsthe

universe really is a manifold of possibilities, a Twisting Nether, in which a

chainofrandomeventsgavebirthentirelybychancetointelligentbeingswho

wrongly imagine there is somethingprofoundlymeaningful about their lives.

Wearethechildrenofchaos.Thefactthateverythingisinfluxdoesnotgiveus

thepower to create the futuremerelyby imagining it. Indeed, even themost

vigorous,concertedactionmaybeincapableofmasteringthechaos.

Epilogue:DeclineoftheTrolls

When Papadoc, the Troll priest, first visited the Echo Isles off the southeast

coastofDurotar,hewasdeeplysaddenedbywhathesaw.Theterrainitselfwas

beautiful,dottedwithpalmtrees,aroundwhichtropicalbirdscircled,andeven

thelocaltigersaddedtheirbrownandorangecolorstothescene.Hissadness

camefrombeholding theancient ruins that spreadacross the islands,and the

primitive huts of the barbaric Trolls who inhabit this site of their ancestors’

formerglory.Theravagesoftimehavescatteredthestones,whichwereincised

with hieroglyphs that noone can read today, but here and there an archor a

wallstillstands.Acolossalheadstaresouttosea,oneredeyesuggestingthat

the sculptures may have been brightly painted originally. Stylized malachite

statues of tigers imply that nature may not have changed much, despite the

decline of theTroll civilization.Themodern huts aremadeof tree branches,

raisedabove theground towardoffbugsandrats. Insteadof rebuilding their

ancient town and temple, the lazy inhabitants toy with Voodoo and allow

themselvestobehexedbytheirwitchdoctorchief.Perhapsitwouldbeeasier

totravelbackintimeandpreventthefallofTrollcivilizationthantoconvince

itsprimitivedescendantstobecomecivilized.

3Religion

IamLunetteoftheNightElves,priestesstotheMoongoddess,Elune.Having

reachedthetwentiethlevel,graduatedfromthestartingzonesofmyrace,and

undertakenagreatadventure,Itakethisopportunitytoreflectuponthemany

spiritualblessingsIhavereceivedthroughmyservicetoElune.

While Iamtolerantof theotherpeoplesof theworld, Ipity themfor their

ignorance of Elune. She is, in fact, the only deity, as the other faiths openly

admitthroughthefactthattheycannotnamealivinggod,nordotheyworship

one. To be sure, the primitive Tauren revere their Earth Mother, but she is

merelythesuperstitiouspersonificationoftheEarth’secology,andnotafully

developed deity. I have some respect for the Humans and others oriented

toward theHolyLight, but I pity them for lacking any god or goddess. The

Light has no personality, no will, no awareness. How can one have deep

feelings about an abstraction that itself has no feelings? I have visited the

CathedralofLightintheHumancapitalofStormwind,andIfinditapeaceful

place tomeditate. But it completely lacks sacred symbols, and its light gray

wallsofstonedonotspeaktome.Contrastthatwithourmanyhieroglyphsof

theMoon,thesacredowls,themoonwells,andthestonessculptedwithspirals

thatsymbolizebothEluneandthegreattrees.

Ah, yes, the trees! The greatest of all is Teldrassil, the immense tree that

formstheislandonwhichIwasbornandthatholdsourcapitalcity,Darnassus.

Our architecture blends into the trees and is built in the flowing shapes of

naturalwood.GiantwalkingtreescalledtheAncientProtectorspatrolthemain

roads of Teldrassil. These marvels would not be possible had Elune not

nurtured a close relationship with nature. At the very least, the trees should

prove to any skeptic that Elune actually does exist, not as a belief but as a

reality.TheflagofournationshowsabroadtreereachinguptowardtheMoon,

and theMoonbendingherbowdown toembrace the tree.WeElvesare like

trees ourselves, tall, lean of limb, and connected together spiritually like the

manybranchesofafamilytree.

Ipitymostof allour estrangedkinsmen, theBloodElves.Theyno longer

worshipElune,havingbecomefascinatedbythetechnicalaspectsofmagicand

selfishly using it for their mundane advantage rather than seeking to gain

spiritualinsightsthroughrestrainedpracticeofspells.Aconstantchallengefor

mehasbeentoponderhowtoreunitethesetwotwigsofthesamebranchthat

havegrowninsuchdifferentdirections.WebelongtotheAlliance,andtheyto

the Horde. One result is that we speak different languages, and thus cannot

engage ineconomicexchangewitheachother except through the impersonal

auctionhousesandcannotevensendeachotherwrittenmessages.Unitywill

needtogrowonthespiritualplane.

I recall with great satisfaction that one of my earliest duties as a novice

priestesswastocollectsmallsamplesofholywaterfromallaroundtheisland.

Tenaron Stormgrip toldme, ‘‘Themoonwells hold thewaters of theWell of

Eternity, theancient sourceofmagic thathaswrought somanyhorrorsupon

ourworld.’’HethensentmetothemoonwellnorthofAldrassiltopartiallyfill

a crystal phial (see figure 3.1). This I took to Corithras Moonrage at the

moonwellinDolanaar,whotoldmesomeofthegloomyhistoryofourrace’s

tribulations.Moonrage then gaveme three phials to obtainwater from other

sacredsources:ajadephialforthemoonwellatStarbreezeVillage,tourmaline

for the one near the Pools ofArlithrien, and finally amethyst for theOracle

Glade.WhenIreturnedfromthesebriefquests,heremindedmewehadlong

ago lost direct aid from the supernatural dragons, saying, ‘‘Without the

blessings of Alexstrasza the Life-Binder and Nozdormu the Timeless,

Teldrassil’sgrowthhasnotbeenwithoutflaw.’’Hemixedthewaterstogether,

symbolicoftheunityofourtree-bornelandaswellasmagicallyeffective,and

askedmetotakeafilledvesseltoArchDruidFandralStaghelminDarnassus,

givingmemyfirstopportunitytovisitthecapitalcityoftheNightElves.

Figure3.1

Lunette,apriestessofthemoongoddess,Elune,atamoonwellontheNightElfisland,Teldrassil.

From Darnassus, I voyaged to Darkshore, where I gained my first

experiencesontheKalimdormainland.ThereIcarriedoutquestsfortwoElven

gentlemen I met who were oppressed by tragedy. One was Cerellean

Whiteclaw,whomI foundbroodingby thesideof thedock,asheapparently

had been for a very long time. Originally, of course, Elves were strictly

immortal,buteven todaywe liveas longasmany lifetimesof theephemeral

Humans.Thus,grief israrebut

,

lasting.Cerellean’sbeloved,Anaya,hadbeen

killedwhenAmeth’Aranwasdevastatedinthewarsafterthedestructionofthe

WellofEternity.Herspiritstillhauntedtheruinsofthatcitytenthousandyears

later.Hebeggedmetosetherspiritfree.Ifoundherthere,surroundedbythe

ghostsofHighborneElvenwomen,theperfidiousupperclassthatwebanished

from Kalimdor seven thousand years ago, and I focused a barrage of lethal

spellsuponher.

WhenIreturnedtoCerelleanwithherpendant,amiracleoccurred.Herspirit

appeared before us, and the two lovers conversed one final time upon this

planet. Cerellean asked Anaya if she hated him for having me destroy the

specterthatwasherlastlivingform.Shereplied,‘‘Letitnottroubleyourheart,

beloved.Youhavefreedmefromslavery,andforthatIloveyouallthemore.’’

Thenshedepartedthisworld,biddingherlovefarewelluntilheshouldjoinher

inthebeyond.

Theother tragicfigurewasAsterion,amagewhohadbeen imprisonedfor

centuries in a shrine surrounded by moronic sprites and depraved satyrs. I

helpedhimseekthecauseofhisimprisonment,eventuallydiscoveringthatone

ofthesatyrshadfoundtheancientmoonstonesealthattheleadingHighborne

mage,Athrikus,hadusedtobindAsterion.ItookittothesameruinswhereI

had foundAnaya,and theredestroyed it inaholyblue flame.Asterion’s last

words tomewere ‘‘Alreadymy feelings of hopelessnesswill giveway into

thoughtsofvengeance.’’Thus,Ihadusedmyspiritualgiftstoliberatetwomen

whosespiritshadbeentrappedinthepast—onebylove,andtheotherbyhate.

Howmanyofusaresimilarlytheprisonersofgrief,revenge,orguilt?

An especially traumatic episode for me was when two Blood Elves, our

kinsmenbutenemies,killedme.Iwastrekkingalongthemainnorth-southroad

inAshenvale,whenIreceivedamessagethatthezonewasunderattack,butit

didnotsaywhere.Afewminuteslater,whenIwasjustnorthofMaestra’sPost,

wordcame thatherewas theexactpointof attack. I rushed to the sceneand

foundtheyhadassaultedLilandrisMoonriver,alevel-42NightElf.TheBlood

Elvesweretwopaladins,onelevel26,andtheother28,soshewasabletohold

themoff.ButIwasconcernedforhersafety,andimmediatelybeganapplying

mylimitedhealingpowers,hopingher twoattackerswouldsee thefutilityof

whattheyweredoinganddesist.BecauseIhadtakenhersideinthestruggle,I

wasnolongerprotectedbythetrucebetweentheAllianceandtheHorde.Iwas

onlylevel19atthetime,sowhentheyattackedme,theyeasilykilledme.

Iregainedconsciousnessatagraveyard,andmyspiritranbacktomycorpse.

WhenIresurrected,IfoundthatLilandriswasperfectlyallright,andherBlood

Elf attackers had gone. I searched the campus and discovered that they had

killedDelgren,thePurifier,who,likeme,hadbeenonlylevel19andthuseasy

preyforthem.Ididmybesttoresurrecthim,butmypowerswereinsufficient,

so all I could do was weep over his body. Not seeing the two Blood Elf

paladinsaround,Iclimbedtheobservationtower,andspottedthemjustatthat

momentreturning,asiftheyintendedtoattackLilandrisagain!Irushedoverto

theentranceofthemainbuildingandfoundthemconfrontingher,buttheyhad

notyetactuallybeguntheirattack.AsIreachedtheentrance,sodidalevel-24

Draenei paladin, a member of our alliance, so we had the Blood Elves

outnumbered,andtheyslunkaway.TheDraeneicommented,asifheknewthe

ragerisinginmysoul,‘‘They’regarbage.’’

Buthowcouldheknowmyshame?Unlikeme,theDraeneiwasnottortured

bytheriftthatsplitElvesintothetwofactions,NightElvesintheAlliance,and

BloodElvesintheHorde.HecouldnotunderstandIwasprofoundlymortified

by our alienation from our own kin. As the unholy pair left, I made a rude

gesture at one, laughed at the other, and shouted: ‘‘Elves should unite!’’The

first of them yelled in the Orcish language, ‘‘Rega osh’kazil.’’ The second

yelled,‘‘Zugzug.Nogah.’’Ourshameextendedtotheappallingfactwedidnot

even share a language! The Draenei yelled, ‘‘k e k,’’ because the Alliance

believesthistranslatesintoOrcishas‘‘lol’’or‘‘laughoutloud.’’Iratherlamely

said,‘‘kek’’aswell,butinmyheartIresolvedtofindsomewaytohealtherift

betweenthetwofactionsofourrace.

ReligionintheSocialSciences

Among the most sensitive of topics, religion has traditionally been handled

with great care by social scientists. The result has generally been a polite

discussion that preserved mutual respect but failed to make much scientific

progress in understanding the topic. In recent years, however, new

developments in sociology, anthropology, and cognitive science have added

energy as well as unpleasantness to the debate. Here we follow the

controversialprinciplethatthefictionalreligionsinWorldofWarcraftactually

can teachusmuchabout the facts of religion in the realworld.Consider the

followingfourtheories:

SupernaturaltheoryDivinebeingsactuallyexist,andreligionisthe

directresultoftheiractionuponthesoulsofhumanbeings.

SocietaltheoryReligionisareflectionofsociety,functioningtosustain

societalinstitutions,communityunity,andsharedvalues.

ExchangetheoryHumansinteractwithoneanothertogetrewardsand

avoidcosts,basedonsociallyconstructedbeliefs,andwhenavaluable

rewardcannotreadilybeobtained,theywillencourageoneanotherto

believeindivineexchangepartners.

CognitivetheoryThehumanbrainevolvedtofacilitatesocialinteraction

andtodealwithpredatorsorprey,soitnaturallyassumesthatcomplex

phenomenaresultfromtheactionsofawarebeings,incidentallyfavoring

beliefingods.

Thesupernatural theory,ofcourse, is the theory thatbelievers inareligion

applytotheirownfaith.Itdoesnotprecludethepossibilitythatsocialscientific

research can learn something interesting about how church congregations or

religious institutionsoperate, aspurely socialphenomena,but it assumes that

sciencehasnoroleinexplainingreligionorevaluatingtheclaimsoftheirfaith.

ConsidertheremarkablefactthateveryWoWplayerseesmagicalphenomena

practicallyeverydayinAzeroth,andthatmanyofthemhavetheactualpower

to resurrect deceased characters. Thus, while the truth of religious beliefs is

controversialinthesurroundingworld,withinWoWtherecanbenodoubt.

Thesecondtheory,calledeithersocietaltheoryorfunctionaltheory,ismore

ambivalent. This has been the traditional theory in the sociology of religion

sinceÉmileDurkheimpropoundedhisversionofitacenturyago,butusually

indilutedform.1Durkheimhimselfseemed to imply that religiousbeliefsare

alwaysfalsebecauseGodismerelyametaphorforsocietyinhisformulationof

the theory. When a priest says that God prohibits such and such, he really

means that society does, and our only real hope for immortality is the good

memoriesofusthatremaininthemindsofoursurvivors.

However,afterDurkheim’sowndeathin1917,functionalismadaptedtothe

implicit demands of the surrounding society and retreated from the troubling

idea that religious beliefsmight be valuable but false. Thus, it was easy for

many scholars of religion to combine in some way the first two theories,

believing that religious beliefs were true and that the human institutions of

religionservedtheneedsofthesociety.Formanyyears,thiswasthedominant

theory in religious studies,

,

which after all was staffed largely by religious

scholars.Inthe1960s,functionalismlostplausibilityinsociology,bothbecause

empirical research failed to give very much support to its assumptions and

becausemanycriticsarguedthatsocietalinstitutionssupportedtheinterestsof

the power elite more than of the society at large. However, functionalism

remainedinfluentialinreligiousstudies,andthefieldbecameratherstagnant.

Thethirdperspective,exchangetheory,becameprominentinsocialscience

in the 1980s, through a series of publications by me, Rodney Stark, and

studentswhorapidlydevelopedtobecomeourpeersandcolleagues.Starkand

I published three books together presenting this perspective, The Future of

Religion,A Theory of Religion, andReligion,Deviance and Social Control.2

Working solo, I published two intensive field studies of radical religious

movements, Satan’s Power and The Endtime Family, plus three conceptual

overviews,TheSociologyofReligiousMovements,Across the SecularAbyss,

andGodfromtheMachine.3Thelastof these,publishedin2006, isbasedon

artificial intelligence computer simulations, almost as if I were creating a

community ofWoWNPCs, thenwatching them develop their own religious

cults.Exchangetheoryisespeciallyrelevantherebecauseitfocusesonsocial,

economic,andcommunicationinteractionslikethosethattakeplaceinWoW.

AsIconceptualizethetheorytoday,itappliesthecomputer-scienceconcept

of ‘‘algorithm’’ to human life. An algorithm is a set of instructions for

achievingagivengoalinafiniteperiodoftime.Whenyoudoalongdivision

by hand, you are following an algorithm. But when you bake a cake, you

follow an algorithm, too, although we traditionally call it a recipe. An

algorithmhasaseriesofstepsthatoftenmustbefollowedinaparticularorder.

Ifyoucooktheeggsfirst,itwillbehardtomixthemwiththeflourandmilk

forthecake;theingredientsmustbemixedbeforebakingratherthanafterward.

One ofRod Stark’s favorite jokes is in a cartoon ofHagar theHorrible that

showstworatherglumVikingsstandingbeforeaflamingtown,asoneangrily

correctstheother:‘‘It’slootthenburn!Lootthenburn!’’That’sanalgorithm.

Inexchangetheory,religionarisesnotfromsupernaturalbeings,norfromthe

needsofsocietyasawhole,butfrominteractionsamongindividuals.Inpursuit

ofdesiredrewards,humansexchangerewardswithotherhumans.Indeed,this

isafundamentalhumanalgorithm:‘‘Wheninneed,seekhelp.’’Togethelp,we

oftenhavetobewillingtogivesomethinginreturn,eithernoworatsometime

inthefuture.

Humans seek many kinds of rewards, some of which cannot readily be

obtainedbyanyloneindividual.Rewardslikefoodorfungetusedupandmust

besoughtagainandagain.Thus,we learn toseekparticular rewards through

exchangeswithparticular other individuals or categoriesof people.Someone

whoisafrequentsourceofrewards,andtowhomwegiverewardsinreturn,is

anexchangepartner.Whenweneeda rewardofaparticularkindandcannot

readilyprovideitforourselves,wegotoavaluedexchangepartner,especially

onewhohasprovidedsimilarrewardsinthepast.

Human action is directed by a complex but finite information-processing

system that functions to identify problems and seek solutions to them. We

commonlycall it themind.Onevery importantkindof reward is information

about how to obtain a desired reward. This is another way of saying that

algorithmscanbevaluable,andhumansoftenseekthem.Frequently, thebest

sourceofinformationisanotherperson.Thuswehavethealgorithm:‘‘Whenin

needofanalgorithm,askavaluedexchangepartner.’’

Itwouldbeniceifwealwaysgotwhatwewanted,butonlyaspoiledchild

expects that tohappen.Somedesiredrewardsare limited insupply, including

somethatsimplydonotexist.Rewardsthatdonotexistatallareunavailable

eventorichandpowerfulpeople.Afamiliarexampleiseternallife.Man,that

would be rewarding! At least we imagine it would be. Both inequality and

unavailabilitycreatefrustration.However, it isimpossibletoknowforcertain

thatagivenrewarddoesnotexist.

Intheabsenceofadesiredreward,peoplewilloftenacceptalgorithmsthat

explainhowtogettherewardinthedistantfutureorinsomeothercontextthat

cannot be immediately verified. These algorithms are compensators, in that

they compensate the individual psychologically for lack of the reward.

Typically,theyarepromisesthattherewardcanbeobtained.

Rewardsvaryintermsofhowspecificorgeneraltheyare.Correspondingly,

somecompensatorsarerelativelyspecific,forexample,promisingthecureofa

particulardiseaseorprovidingcompensatoryesteemfor lowstatusinsociety.

Othercompensatorsaremoregeneral, suchas thehope foreternal life.Stark

and I found it useful to distinguish magic from religion in terms of the

specificityofthecompensatorstheyprovide.

Magic is defined as specific compensators that promise to provide desired

rewardswithoutregardforevidenceconcerningthedesignatedmeans.Religion

isasystemofgeneralcompensatorsbasedonsupernaturalassumptions.Both

are based on faith, but magic requires faith only in one specific situation,

whereas the scope of religious faith is vast. Thus, the defining difference

betweenmagic and religion is the generality of the compensators they offer.

There is no categorical dividing line between the two, they blend into each

other,andreligionhistoricallyaroseonthebasisofearliermagic.Thesepoints

areworth emphasizing because the difference betweenmagic and religion is

subtle inWorld ofWarcraft, as it actually alsowas in the history of the real

world.Modernreligiousdenominationstendtodistancethemselvesfrommagic

becausemagical beliefs can often be disproven—for example,when awitch

doctormanifestlyfailstocureadisease—andclergyneedtoprotectthefaithof

theircongregations.

The fourth general theory of religion, the cognitive theory, has several

variants,but themost influentialonesargue that religious faith isacognitive

error. Of all the theories, this one is the most hostile to religion. Although

cognitivescienceisanewfield,andcognitivetheoriesofreligionaroseonlyin

thepastdecade,SigmundFreud’spsychoanalytic theory isaprecursor.Freud

and his disciples viewed religion as an illusion, a shared neurosis or even a

sharedpsychosis,involvinginfantilewishfulfillment.4Whenhumansaresmall

children,theycrytotheirparentsforhelp.Anadultenduringpainorgriefwill

spontaneouslycry, regressing to the instinctualhabitsofchildhood.Amature

adulteitherhasseenthedeathofhisorherparent,orhaslearnedtoviewthem

asrelativelyhelplesselderlypeople.Humansdisplacetheirdesiresforinfantile

nurturance onto imaginary parents, such as God the Father, or in some

traditionstheMotherGoddess.Psychoanalysisclaimeditcouldcureneurosis,

and the psychoanalytic movement implied it could cure religion by helping

peoplemature beyond their childhood complexes, to dealwith theworld the

wayitreallyisforadults,ratherthanaschildren.

Ironically, modern cognitive scientists dismiss Freud as a hack or a

pseudoscientist,evenastheyemulatehisdisdainforreligion.5Twovariantsof

cognitivetheoryespeciallydeservemention,onefocusedonGod,andtheother

on the human soul. Belief in

,

God may merely be the result of a human

propensitytoassumethatsomekindofpersonisresponsibleforanycomplex

events that occur. In prehistoric times, our remote ancestors evolved the

cognitiveabilitytothinkintermsofanotherperson’sperceptions,feelings,and

intentions.Mostanimalscannotdothis,andourability todosomayaccount

for amajor section of our larger brains, essentiallywired in to our neurons.

PascalBoyerwrites,‘‘Ourmindsarenotgeneralexplanationmachines.Rather,

minds consist of many different, specialized explanatory machines … more

properly called inference systems.’’6 The human inference system devoted to

what many cognitive scientists call mind reading was tremendously useful,

allowingus topredict thebehaviorofpredators,prey, andpartners.Belief in

supernatural beings, from this vantage point, represents hyperactivity of this

mind-imputingfunctionofthehumanbrain.ThisistheideaJustinBarrettuses

to answer thequestion in the titleofhisbookWhyWouldAnyoneBelieve in

God?Humanshavea‘‘hypersensitiveagencydetectiondevice’’intheirbrains,

defininganagentasa‘‘beingthatdoesnotmerelyrespondmechanisticallyto

environmentalcontingenciesbutinitiatesactiononthebasisofinternal,mental

states.’’7

If God is an illusion, so is the immortal soul. As Boyer notes, our brains

appear tobecomplexassemblagesofcomponentsservingdifferent functions,

includingnumerous inferencesystems.Thus, thesenseofbeingan integrated

consciousness may be false, perhaps nothing more than a reflection of how

small our short-term memory is.8 Paul Bloom explicitly says the idea that

humans have souls is a delusion, resulting from the fact that the brain is not

awareofitsownoperation.9WarlocksinWorldofWarcraftseedirectevidence

thatsoulsexist,becausetheyneedtocollectsoulshardsfromdyingenemiesto

beabletosummonoccultminionslikethebigbluevoidwalkerortheseductive

succubus. But too many residents of the real world have watched elderly

relatives lose fundamental attributes of their personhood to senility, leaving

themtowonderhowimpoverishedanimmortalsoulcanbe.

ThenearestthingtoatheoryofreligionpresentedinsideWorldofWarcraft

isthedescriptionofferedwhenaplayerisgettingreadytocreateanewpriestly

character: ‘‘Priests guide the spiritual destiny of their people. Through their

unique insight into the mind, they are able to shape an individual’s beliefs,

whethertoinspireorterrify,sootheordominate,healorharm.Justastheheart

can hold both darkness and light, priests wield powers of creation and

devastationbychannelingthepotentforcesunderlyingfaith.’’Notethatsome

wordssoundlikemagic,butthisdescriptiondescribessomethinggranderthan

themeremagical cureof adiseaseor two.This sounds ratherpsychological,

referring to how a priest may influence a believer’s mind, suggesting either

exchangetheoryorcognitivetheory.

However,thereisaplaceinKalimdor,amountaintopnearCrossroadsinthe

BarrensanddirectlywestofWailingCaverns,thatexpressesareligioushope,

notinwordsbutimages.There,theShrineoftheFallenWarriorisamemorial

withtherunicinitialsMK,standingforMichelKoiter,areal-worldartistwho

diedunexpectedlyofheartfailureattheageofnineteen,in2004,whilehelping

tocreateWorldofWarcraft.10Over themonumenthovers a spirit, of exactly

the form that provides resurrec-tion in graveyards but unable to resurrect,

identifiedwiththename‘‘Koiter’’(seefigure3.2).

Figure3.2

Participants from theMay2008 scientific conference, celebrating the life ofMichelKoiter, at the

ShrineoftheFallenWarrior.

Imagine,foramoment,thatthemostheroicplayersofWoWearnedaspecial

right to be reborn within Azeroth.When one of them died, a suitable NPC

wouldberenamedafter thedeceasedperson,orwouldtakeontheidentityof

thatperson’smaincharacter.Furthermore,imaginewearetwentyyearsinthe

future when artificial intelligence techniques can realistically emulate the

person’s playing style and allow the NPC to become a posthumous playing

character.Opinionsmaydiffer,ofcourse,aboutwhatapersonfundamentallyis

andwhatwould constitute an afterlife.Speaking entirely formyself, Iwould

consider a continued existence for my main WoW character, behaving as I

would behave if I still lived, as a realistic formof immortality. This train of

thoughtbringsustothebrinkofaradicalrealization:Ultimately,virtualworlds

may evolve into the first real afterlife, not merely critiquing religion but

replacingit.

ElvenEluneReligion

TheworshipofEluneiswhatsocialscientistscallanecclesiaoranestablished

church. For the Night Elves, it is the one official denomination, demanding

adherencefromallmembersofthesociety.Kingscanbefoundinthronerooms

ofbothStormwindand Ironforge,butDarnassushasno throne room.Rather,

highpriestessTyrandeWhisperwindcanbefoundintheTempleoftheMoon.

AsherWoWWikiarticleexplains,she‘‘isthehighpriestessofElune,Mother

Superior of the Sisters of Elune and the official head of the night elf

government.’’NightElf culture lacks the concept that there shouldbea state

separatefromthechurch;thegovernmentistheocratic.

A classic quiz question asks the contestant to name the longest legitimate

word in the English language: antidisestablishmentarianism. This jawbreaker

means being against the separation of church and state. All Night Elves are

antidisestablishmentarians.Indeed,itishardtoseewhatstateexistsamongthe

Night Elves, apart from the complex relationships between the priesthood of

Elune and the Cenarion order of druids, which we consider as a possible

separatedenominationinthesectiononDruidism.

InajournalarticleaboutWorldofWarcraft,TanyaKrzywinskaexplainsthat

themythicrichnessofWoWgivesit theculturaldepthneededtoqualifyasa

genuineworld:

TheNightElves for exampleworship the goddessElune, and sicklemoons, the totem of

Elune,arecarvedonthewallsofmanyoftheirbuildings.NightElfcharactershavearange

of voice emotes (activated by the player and heard in the game) that invoke the goddess

Elune, such as their cheer: ‘‘Elune be Praised!’’ (accompanied by some rather wild arm

waiving).Itisonlyinthoseracesalignedwithanature-basedworldview,suchastheNight

Elves or Tauren, that the druid class exists. The Night Elves are alignedwith real-world

symbolism relating to themoon and the use of nature-basedmagic, assigning the race its

cosmologicalworldviewandactivatingamythologicallyresonantframeofreference.11

WhenEtacarinaevisitedtheTempleoftheMooninDarnassus,noneofthe

Night Elves actually exclaimed, ‘‘Elune be Praised!’’ This phrase may have

beenremovedfromWoW,alongwithwildarmwaving,becauseit ismorein

style with a revivalist sect than a dignified ecclesia. Etacarinae did hear the

following five religious blessings: ‘‘Elune light your path.’’ ‘‘Elune be with

you.’’‘‘Maythestarsguideyou.’’‘‘Goddesswatchoveryou.’’‘‘Goddessbless

you.’’ Priests in an ecclesia have a monopoly on at least some sacred

knowledge, which therefore a student priest must acquire. As priest trainer

LaurnaMorninglightsaidtoLunette,‘‘Teachingyoungpriestessesthewaysof

Elunegivesmegreatsatisfaction.’’Asect,incontrast,

,

oftenhaslaypreachers,

and every member can learn all the sacred teachings without the need to

becomeclergy.

Two of the standard sociological theories of religion seem to fit Elune

worship especiallywell: the supernatural theory that the religion is factually

true,andthesocietal theorythat thereligionservesessentialfunctionsforthe

society.Afterall,anewbieNightElfseesampleproofoftheancientlegendsin

Teldrassil island, a gigantic tree holding the Night Elf newbie zone and

Darnassus city a thousand feet above the ocean. Itmust be impossible for a

young Night Elf to doubt the faith when she first sees one of the Ancient

ProtectorgianttreeswalkingalongtheroadnearDolanaar,andotherwalking

treesinabundanceelsewhere.

The functionalist theory would emphasize how adherence to an ancient

tradition could sustain a unified society in the face of disruptive historical

events.ClassicalFrenchsociologistÉmileDurkheimarguedthatGodismerely

asymbolforsociety,soElunewouldrepresenttheNightElvesthemselves.Itis

noteworthythatNightElveshavesilveryeyes,areflectionofthesilveryMoon,

helpingthemseethemselvesinHer.WhereverthereareNightElves,acrossthe

vastgeographyofthefourcontinents,therearemoonwellsreflectingthelight

of theMoon, symbolically connecting their race and hearkening back to the

Well of Eternity that used to confer immortality. The tapestry of symbols

aroundthemconstantlyremindsNightElvestheyarethesuperiorrace,withthe

mostancientandstablecivilization.AsRichardKnaakwrites,‘‘Eluneoffered

the night elves strength and confidence, for she was always there in the

heavens,watchingdownonherfavoredchildren.’’12

ThereareactuallytwomoonsintheskyovertheNightElves.13Thebrighter

one,calledtheWhiteLady,isassociatedwithElune.Thedimmeroneiscalled

theBlueChild, remindingoneof the expression ‘‘once in abluemoon.’’An

anonymouscommentinWoWWikireports,‘‘Forsomereason,the‘BlueChild’

isnotvisibleinWoW,itoncewasbutwasremovedfromthegame.’’14Inthe

sanctumofthearchivist,inthecorruptedcityofStratholmeinthePlaguelands,

thereisapictureclearlyidentifiedasthetwomoons.Thepaintingshowstwo

roundcelestialbodies,onepartiallycoveringtheother,anditappearstodepict

theplanetJupiterasseenfromapointinspacejustbeyondoneofitsmoons,

perhaps Europa. Removing this painting to find another painting hidden

underneath is the goal of the quest called Of Love and Family. Indeed, the

painting shows the lost family of the quest giver, Tirion Fordring, and thus

suggeststhatbeneathallourmythsliestheemotionalrealityoflostlove.

AfunctionalistwouldnotehowNightElfreligionstrengthensrespectforthe

naturalenvironment,therebypreservingtheworldinwhichtheirsocietylives.

AtAldrassil,onlyafewpacesfromwheresheenteredtheworld,Lunettesawa

modest circle of stones arranged around the statue of an owl. A white light

glowed in one of the stones, suggesting itwas a sacred place forElune, and

three other glowing, ethereal lights reinforced a feeling of transcendence.

Possessing the spiritual sensitivity of a priest, she concluded that owls were

sacredtoElune,andsoonsheencounteredrealowlsflyingpeacefullythrough

theTeldrassilair.

WhenLunettewas still only level 6, and thus innocent in theways of the

world,sheencounteredaquestgivernamedZennFoulhoof,whopromisedto

make her very happy if she would bring him three nightsaber fangs, three

swatchesofwebwood spider silk, and three strigidowl feathers.This alerted

Lunette that something was wrong, because she could not get the feathers

withoutkillingowls.ShesawseveralothercluesthatZennwasnotlegitimate.

First of all, because hewas a satyr he looked rather like a devil. Second, he

commented rather suspiciously, ‘‘Lucky for you a day never goes by that I

don’twishIhadafledglingpriesttoperformmybidding.’’Thelaststrawfor

hiscredibilityfellwhenheinsistedshe‘‘keepthisourlittlesecret,nightelf.’’

HadLunettedonethistrickquest,shewouldhavegained450experiencepoints

butbecomeanenemyofTeldrassil,andZennwouldhaveexclaimed, ‘‘Three

cheersforthenaiveandgullible!’’

Respect for nature does not mean that Night Elves cannot kill animals.

Rather,theyneedanappropriatereasontodoso.Lunette’sveryfirstquesthad

anassignmentfromConservatorIlthalainetokillnightsabersandyoungthistle

boars,nottoservesomeselfishmotivebuttoreestablishthebalanceofnature.

Ilthalaineexplained thatheavyrainshadcausedsomespecies in the forest to

multiply at the expense of others. Later, a half deer, half woman named

Tarindrella, serving aswoodland protector, sent her to determine if creatures

calledgrellshadbecometainted.WhenweEnglish-speakinghumanspersonify

nature,we tend to use the feminine termMotherNature. Elune is similar to

Mother Nature, but elevated above the Earth so that she, herself, cannot be

corrupted.Eluneistheeternal,nurturingfeminine.

The fact that the Temple of the Moon is run by priestesses, not priests,

emphasizesthatEluneisafemaledeity,althoughmalecharacterscanbecome

priests. Indeed, while male characters may enter the temple and are treated

equally, everyNPC in the temple is female, including thenumerousSentinel

guards. It isworthnoting that all sevenNightElfpriest trainers inWoWare

female.15 In contrast, just three of the fiveHuman priest trainers are female,

onlyoneamongthesixDwarfpriesttrainers,andnoneamongthefiveDraenei

NPCs that serve this function. Female religious teachers are rare but not

unknownintheHorde:twoofthefourBloodElveswhoteachreligionandone

ofthefiveTrolls.ThesituationamongtheUndeadisdebatablebecausewhile

all five conventional priest trainers are male, a sixth trainer is the female

bansheeAelthalyste,whoat level60 isequal inrank to the topmaleUndead

priest trainer, FatherCobb. ThemaleUndead priest trainers all appear to be

formerHumans,butAelthalysteappearstobeaformerHighElf.

For the present discussion, the most striking comparison is with druid

trainers.AllelevenNightElfdruidtrainersaremale,whereasfouroftheseven

Taurendruidtrainersarefemale.16Thus,whilegenderopportunitiesinreligion

varyacrossraces,amongtheNightElvesthereisanearlycompleteseparation

of the genders, females worshiping Elune directly, and males doing so

indirectlyaspartoftheCenariondruidmovement.Theoneglaringexceptionis

the fact that there are two arch druids, one of each gender. Arch Druid

StaghelmrunsthemovementfromhistowerhighabovetheCenarionEnclave

inDarnassus,whereasthefemalearchdruid,Renferal,appearstobesuffering

some kind of exile in the distant and largely inaccessible Alterac Valley

battleground.

Druidism

In pre-Christian western Europe, druids were a priestly class, reportedly

revering nature and capable of divination. The ancient Roman Cicero was

personallyacquaintedwithadruidnamedDivitiacus,reporting:‘‘Heclaimedto

havethatknowledgeofnaturewhichtheGreekscall‘physiologia,’andheused

tomakepredictions,sometimesbymeansofauguryandsometimesbymeans

ofconjecture.’’17Caesar saidof thedruidshehadseen inGaul, ‘‘Beyondall

things theyaredesirous to inspireabelief that

,

men’ssoulsdonotperish,but

transmigrate after death from one individual to another; and they hold that

peoplearetherebymoststronglyincitedtobravery,asthefearofdeathisthus

destroyed.’’18Sadly,weknowlittleabouttherealdruidsofyore,andmodern

attemptstoreviveDruidismarebasedlargelyonhopesratherthanknowledge.

For example, it would seem unlikely that druids had anything to do with

buildingStonehengeandsimilarstandingstonemonumentsIhaveseeninboth

BritainandFrance,becausethesearemorethanathousandyearsolder.

InWoW,DruidismisanancientreligiousmovementamongtheTaurenand

NightElvesexclusively.It isconnectedto theElunefaithof theNightElves,

whichisunknownamongtheTauren,andmaybeanoffshootofit,inthesame

manner thatChristianity is anoffshootof Judaism.Concrete evidenceof this

connection is the fact that Moonglade, one of the zones of Kalimdor, is

managedjointlybybothNightElfandTaurendruids,anddruidsofbothraces

can teleport to Moonglade whenever they wish. The Night Elf influence

predominates inMoonglade, and we can speculate that the movement arose

among the Night Elves, then spread to the Tauren, with some mythological

simplificationalongtheway.

Among the Night Elves, Druidism could be described as a messianic

religion,becauseitarosehistoricallyfromtheministryofacharismaticNight

Elf,MalfurionStormrage.Here, exchange theory fits especiallywell because

messiahs mediate between a deity and the mass of humanity, almost like

middlemeninaneconomicsystem.Legends tell that ‘‘Furion’’was trained in

thebeliefsandmethodsofDruidismbyademigod,Cenarius,whodwelledin

thegreatforestinharmonywithnatureandhadtheformofamanlikestag.In

MoongladeandatStonetalonPeak,aNightElfoutpostmaintainedbydruids,

canbefoundsonsofCenarius,halfstagandhalfNightElf.TheTaurenclaim

theywere taught Druidism directly by Cenarius, rather than by Furion. It is

worth noting that centaurs are the hereditary enemyofTauren, halfman and

half horse, and gods often have attributes of an enemy aswell as savior.As

alreadynoted,theorganizationofNightElfdruidsisdescribedasCenarion.

Competing views exist about the parentage of Cenarius. His father was a

white stag namedMalorne by theNightElves orApa’ro by theTauren.The

official version, given in the encyclopedia for the WoW card game, says,

‘‘Cenarius is the son of Elune and Malorne.’’19 One debate concerns the

identityofthemotherofCenarius.SomesayhismotherwasYsera,oneoffive

dragonswhich theOldGods left to rule theworldafter theyhadcreated it.20

OtherssaythatEluneherselfwasthemother.Stillothersreconciletheseclaims

bysayingElunegavebirthtoCenariusbutwantedhimtoliveonEarthrather

thanintheheavens,soElunegaveCenariustoYseratoberaised.Inanycase,

dragonsarecentraltoWoWDruidism,aswellastheMoon.NotethatLunette

receivedmuchofherearliesttrainingfromCorithrasMoonrage,whoinstructed

herabouttwoofthedragons,thensenthertovisitthearchdruid.

AsauthoranddragonenthusiastRichardKnaaknotes,‘‘Amongtheelves,it

hadbeensaidlongagothattherewerefivegreatdragons,fiveleviathanswho

representedarcaneandnatural forces.’’21Sometimescalled theFiveAspects,

they are Alexstrasza (life), Ysera (dreaming), Malygos (magic), Nozdormu

(time), and Neltharion (earth).22 As so often happens in WoW mythology,

Neltharion became corrupted by the lust for supernatural power, becoming

Deathwing.

ThetransformationalepisodeinFurion’strainingwaswhenCenariustaught

him how to walk the Emerald Dream.23 This is Ysera’s domain, a plane of

existence separate from but influencing the world of WoW. It is the same

world, but without any history of habitation by intelligent creatures, so it is

uncorrupted: ‘‘Nature is in perfect balance in the Emerald Dream.’’24 By

walking the EmeraldDream, onemay gain understanding of our ownworld

and its relation to eternity, even traveling swiftly to another region of our

world.25 Such travel is dangerous, however, because it is possible to become

trapped in the dream, unable to return to waking consciousness. This is the

currentfateofFurion,whoisbelievedtowandertheEmeraldDreamnearthe

StormrageBarrows inMoonglade, butwhomay return in a time of extreme

danger,againtobethesaviorofhispeople.

When she was only level 2, Adalgisa, the Tauren druid, received a note

invitinghertobegininstructionfromGartMistrunnerinDruidism.Itsaidthey

woulddiscuss‘‘nature,thespirits,theEarthmother,andeventhenightelves.’’

Muchofher training in factconcernedpracticalspells, likeMoonfire toburn

theenemy,MarkoftheWildtostrengthenafriend’sarmor,andRejuvenation

toheal.

Whiletakingdruidtrainingatlevel10fromTurakRunetotemonElderRise

inThunderBluff,Adalgisa learned to read the cloth books of lore that hung

aroundthevasttent.OnepassagehelpedherunderstandtheTaurencontextfor

her faith: ‘‘The Earthmother’s eyes shone down upon the lands she had

breathedintocreation.Herrighteye,An’she(thesun),gavewarmthandlight

to the land. Her left eye, Mu’sha (the Moon) gave peace and sleep to the

stirringcreaturesofthedawning.’’Otherpassagesdescribedhercreationofthe

Taurenupontheland,thentheirwanderingintowickedness.Unabletobearthe

sight,theEarthmothertoreouthertwoeyesandsentthemspinningacrossthe

sky. Another legend told how a proud stag was chased by the Tauren, then

leaped into the sky to escape them.There hematedwithMu’sha, theMoon,

andshegavebirth toCenarius.Thisdemigod taughtDruidismdirectly to the

Tauren,without any intermediary likeMalfurionStormrage among theNight

Elves. This difference reflects the fact that Elven civilization was more

complex and bureaucratic, and operating on the basis of elaborate exchange

networks,inreligionaswellasincommerce.

Shamanism

Itissaidthatallsocietiespossessreligion,butfaithwasfarlessformalbefore

theriseofthegreatworldcivilizationsestablishedstatereligiousbureaucracies.

Inso-calledprimitiveortribalsocieties,theologywasnotcodified,andahost

ofalternativesupernaturalbeliefsandpracticesexisted.Thisarchaicstage in

the evolution of religion is represented within World of Warcraft by

shamanism,which ispracticedby theTauren,Orcs,Trolls, andDraenei.The

Tauren and Orcs lack priests because their cultures have not yet evolved

beyondshamanism.AlthoughtheTrollsarealargelytribalsocietytoday,they

once possessed a high civilization, so both primitive and advanced features

mark their culture. Historically, the Draenei had developed an advanced

technologicalcivilization,butaftertheprofounddisastersthatbroughtthemto

thisworld,arevivalistmovementarosetorediscover theshamanisticrootsof

religion.AsfellowmembersoftheHordeinthesamegeneralgeographicarea,

the Tauren,Orcs, and Trolls share the same brand of shamanism. Therefore,

one of ourTauren research teammembers,Minotaurus,will representHorde

shamanism.Draeneiaretrainedinshamanismthroughanentirelydifferentset

ofexperienceson thedistantarchipelagotheycurrently inhabit,soweneeda

secondcharacter,Etacarinae,tocompletethepicture.

TheTrollsare theonlyHorde racewithboth shamansandpriests, and the

religion

,

practicedbytheirpriestsseemslikeakindofspiritism.Althoughsome

Trollssay,‘‘StayawayfromtheVoodoo,’’thismaybetheformofreligionthey

practice privately while concealing the fact from their allies, the Orcs.

Papadoc’sfirstpriesttrainer,Ken’jai,saidtohimwhenhehadreachedlevel4,

‘‘Ah hope da spirits have protected ya thus far, mon.’’ The spirits had told

Ken’jaithatPapadocwascoming,andthetraininginvolvedlearningtocontrol

thespirits,‘‘butonlyifdaspiritsagree.’’Soonafterward,Papadocearnedsome

jujuhexrobes.WeconsiderTrollsmorecloselyinchapter7,onidentity,rather

than speculating about the differences between their shamanism and priestly

traditionshere.

The fundamental principle of shamanism inWoW is personificationof the

elements of nature. In particular, a shamanmust come to terms with beings

representingthefourprimaryelementsinthefollowingorder:earth,fire,water,

and air. Tauren provide the best example because they are the indigenous

inhabitantsof their landratherthanrefugeesliketheOrcsandTrolls,sotheir

culturehassufferedlessdisruption.Taurenshamanismexistssidebysidewith

amythologybasedondeificationoftheEarththatcouldpossiblyevolveinthe

futureintoastatechurch.

Thedescriptiononthecharacter-creationscreenbegins,‘‘Alwaysthetauren

strivetopreservethebalanceofnatureandheedthewilloftheirgoddess,the

Earth Mother.’’ Lunette and many players wrongly assume that only Night

Elves possess a deity. Thus, Tauren shamans undergo two parallel sets of

initiationrites,onetoallowthemto‘‘communedirectlywiththeelements,’’as

thesamescreenexplains,andtheothertobecomeadultsinharmonywiththe

Earth.

The first thing one notices, when being born at the Tauren newbie area,

CampNarache, is that their architecture is reminiscent of the cultures of the

indigenous people of the western United States and Canada, or at least the

simplifiedpopular imageof thosecultures.Manystructuresare large,conical

tepees, made from hides stitched together with thick leather thongs, as one

imagines theNavajo or Plains Indians using (see figure 3.3).Here and there

stand totem poles, like those of the people of the northwest coast, such as

Tlingit, Haida, and Kwakiutl, described a century ago by the classical

anthropologist Franz Boas.26 Boas was a leading proponent of cultural

relativism,whichinitsextremeformclaimsthatallculturesareequallygood,

whichfunctionalistsofteninterprettomeanthatverydifferentkindsofreligion

are best designed to support social solidarity in societies experiencing very

differentconditionsoflife.

Figure3.3

Bloodhoof Village, a Tauren settlement, showing affinities with Native American cultures of the

Plainsandnorthwestcoast.

Tauren training in bothwork and religion is nature-oriented and initiatory,

consistingofanumberof stagesofworkpunctuatedwith rituals. Indeed, the

hallmarkofprimitivereligionisthatitisintegratedwiththeotherinstitutions

of life, and that common principles ideally permeate all of a unified and

coherent culture. Chief Hawkwind said toMinotaurus, ‘‘Allmembers of the

tribeshareintheharmonyoflife.’’

As anthropologist Ruth Benedict demonstrated in her book Patterns of

Culture, preliterate cultures differ greatly in terms of how intellectual versus

experiential theirmagic and religion are.27 Nineteenth-century pre-existential

philosopher Friedrich Nietzsche had already distinguished Apollonian

(emotionally cool and individualist) from Dionysian (emotionally hot and

collective) cults, and numerous otherwriters havemade similar points, from

Sigmund Freud (obsessive versus hysterical) to philosopher William James

(tough-mindedversustender-minded),toanthropologistAnthonyF.C.Wallace

(control-orientedversusliberation-oriented).28

The training of aTauren shaman could be described asDionysian or even

psychedelic because it requires drinking consciousness-altering liquids that

allowthefutureshamantocommunicatedirectlywiththeelementsfromwhich

theworldisformed.Formanymembersofthecountercultureofthelate1960s,

themosteffectivevehicleforthefundamentalideaisCarlosCastaneda’snovel

TheTeachingsofDonJuan,inwhichtheauthorclaimstohavevisitedaYaqui

Indiansorcererandgainedanentirelynewperspectiveofrealityafteringesting

psychedelic mushrooms.29 After completing his initiations, Minotaurus

receivedmagical totemsthatcouldbeusedforoffenseordefense,butduring

themtheemphasiswasonseeingtheelementsinanewwayandmakingthem

partofone’sinnerbeing.

Like the Night Elves, the Tauren devote great energy to environmental

protection, specifically trying to block the polluting activities of technically

more advanced people that had invaded their Mulgore homeland. Goblins

working for the Venture Company tainted the sacred water sources, so

Minotauruscollectedthematerialsforcleansingtotems,andthenappliedthem

to theWinterhoof,Thunderhorn, andWildmanewells.WhenMinotaurushad

cleansed the second of these,Mull Thunderhorn told him, ‘‘Ancestors of the

Thunderhornclanspoke tomeinadream,praisingyouforyouractionsnear

theirwell.’’HewastoldtostopaDwarfarchaeologicalexpeditionbybreaking

theirpicks.AsBlaineBloodhoofsays,‘‘Theythinksecretslieintheearth,and

thatistrue,buthollowinganddefilingthelandisnowaytoearnitsteachings.’’

Incompletingthesequests,MinotaurusofnecessitykilledmanyGoblins,their

hirelings,andmanyDwarves.

In her WoW novels, Rise of the Horde and Lord of the Clans, Christie

Golden has defined shaman in contrast with warlock. Since ancient times,

shamans had been the spiritual leaders of theOrcs, but the amalgamation of

separate clans into the first version of the Horde was accomplished by a

conspiracycentered in theShadowCouncil ledbyGul’dan.Dissatisfiedwith

theextentofmagicalpoweravailable tohim,he soughta ‘‘power that isnot

dependentuponthewhimofthespiritsofair,earth,fire,andwater.Powersuch

asthatisfeeble.Itisnotreliable.Itcandesertyouinthemiddleofabattleand

leaveyouhelpless.’’30Throughdisciplineanddeceit,Gul’dancreatedanelite

corpsofformershamanswhohaddirectpowerovertheirmagic,callingthem

warlocks.

Shamanism ‘‘required a give-and-take relationship between the elemental

powersandthosewhowouldwieldthem.’’31Warlocks,incontrast,gainedthe

power to command supernatural minions to do their bidding without

complaint.32 The price, ultimately,was the loss of balance in theworld, and

abandonmentbythenurturantpowersofnature.33

TheultimateHordeleader,Thrallhimself,wastrainedinshamanismafterhe

escaped captivity and began to unite the Orcs. Initially, Thrall did not

understand that therewerefundamentallydifferentkindsofmagic.Grom,his

friendandadviser,enlightenedhim:

Sometimes the effect is the same. For instance, if a shamanwas to summon lightning to

strikehis foes, theywouldbeburned todeath. If awarlockwas to summonhell’s flames

againstanenemy,theywouldbeburnedtodeath….But,lightningisanaturalphenomenon.

You call it by requesting it. With hell’s fire, you make a bargain. It costs a little of

yourself….Thewarlock’swaywasquicker,moreeffective,orsoitseemed.Buttherecomes

atimewhenapricemustbepaid,and

,

sometimes,itisdearindeed.34

Thrall’s spiritual tutor, the great shaman Drek’Thar, explained that a

shaman’spowerswerebasedona‘‘primaryagreementwiththeelements’’:

IamgrantedthesethingsbecauseIask,withrespectinmyheart,andIamwillingtooffer

somethinginreturn.Irequestonlythebarestneedsformyselfandmypeople.Attimes,Iask

greatthings,butonlywhenthecauseisjustandwholesome.Inreturn,Ithankthesepowers,

knowingthattheyareborrowedonly,neverbought.Theycometomebecausetheychoose

to,notbecauseIdemandit!35

Again, shaman andwarlock characters inside the game are constrained by

strict rules. Shamans use mana to power their totems, and warlocks expend

soulshards to summonminions from the plane of reality called the Twisting

Nether.Therhetoricofeliteshamansandwarlocksmaydiffer,butitisnotclear

that thefatesorethicalsystemsofrank-and-filecharactersbelongingto these

twoclassesreallydiffer.

While Orc and Troll shamans have essentially the same experiences as

Tauren,thesamecannotbesaidfortheonlyAllianceracethathasshamans,the

Draenei. The sudden crash of the spaceship carrying the Draenei on an

archipelagoofislandsdisruptednature,butitalsomarkedthefalloftheirprior

civilization.Theydevelopedaninterestinshamanisminpartasanantiquarian

attempt to recover their own distant past, and perhaps also to reestablish a

proper relationshipwith nature, because their culture had long since evolved

awayfromashamanisticconnectiontotheelements.

Etacarinaeatfirst tookapurelyanthropological interest inshamanism.She

was especially pleased to learn the language of the indigenous Stillpine

Furbolgsasanarrowlylinguisticexploit.Then,theStillpineallowedhertopay

homagetotheirsacredtotemsofCoo,Tikti,Yor,andVark.Remarkably,after

thefirstof theseshewas told to leapfromahighcliff in thedirectionof the

second, when angel’s wings miraculously sprouted from her shoulders and

allowed her to glide safely across. Like many anthropologists, she became

sympatheticto‘‘hertribe,’’andhelpedtheStillpineinmanyways.Theyinturn

wondered ifshemightbe thePromisedOne to fulfill theProphecyofAkida:

‘‘Aherowillrise—notoffurbolgblood—andsavetheStillpinetribe.’’

Experiences like these did not erase her intellectual fascination with the

anthropological approach, but they did orient her toward the profound and

practicalaspectsofherownpeople’sshamanism.Shelistenedcarefully,during

herCallofEarthquest,when theSpirit of theVale said, ‘‘Theearthbeneath

your feet forms the foundation for all things.The sky, thewaters, evengreat

fire—all rest upon its shoulders. While those others often form chaotic

tempests, theearthabides. Itgrants strengthand fortitude to thecoreofyour

being.’’ Earth Abides is the title of an influential 1949 apocalyptic science

fictionnovel,derivedfromEcclesiastes1:4(NewKingJamesVersion):‘‘One

generation passes away, and another generation comes; But the earth abides

forever.’’36 TheCall of Fire quest required Etacarinae to burn awickerman

effigy—fire represents both destruction and renewal—and burning a wicker

manwasreputedtohavebeenaritualoftheancientEuropeandruids.Thus,in

rediscoveringherDraeneitraditions,shealsorediscoveredourown.

TheHolyLight

Indifferentdegrees,thereligionoftheHolyLightispracticedamongHumans,

Dwarves, Draenei, the Undead, and even Blood Elves, all of whom have

priests. It is the most secularized of theWoW religions, making the fewest

demandsof faith.Whilemanysocial scientistshaveargued that religionmay

vanish altogether in technologically advanced societies,37 a currently more

plausible view is that religion will persist, but largely demythologized,

individualistic,andrational.38ThatseemstobewhathashappenedforHuman

religion in World of Warcraft, but it is also possible that the reality of the

supernatural in theWoWworld has caused religion to return to its magical

roots,whichironicallymaybringitclosertomodernscience.

Dependingonone’sperspective,theHolyLightiseitherdeeplymysterious

or merely vague, but the word light certainly carries spiritual connotations.

Whenwesay,‘‘Ihaveseenthelight,’’wetendtomeanwehavegainedanew

awareness, realized the nature of a mistake, or come to agree after a

disagreement.Manyimagescarrythemetaphoricconnectionbetweenlightand

wisdom: enlightenment, a flashof insight, and the lightbulb that traditionally

appearsovertheheadofacartooncharacterwhojusthadanidea.Lightmay

alsobeabeaconthatguidesus,atorchthatilluminatesourpath,orawarning

signofdangerahead.

InhisWoWnovelTidesofDarkness,AaronRosenbergdescribes theHoly

Light in terms like those used for the Force inStarWars: ‘‘TheHoly Light,

after all, resided in every living being, in every heart and soul. It was

everywhere, theenergythatboundallsentientbeingstogetherasone.’’39The

analogywithStarWarssuggeststheremightbeaDarkSidetothisforce,but

howcan one aspect of light be darkness?Perhaps the light at the end of the

tunnelisanonrushingtrain.

ToreligiousChristiansintherealworld,thelightisprovidedbyGodorby

hisagent,JesusChrist.Forexample,onJanuary2,1891,mygreat-grandmother

Lucyknelt topray, in amoodofdarkdespair.40Herclergymanhusbandhad

abandonedhis jobas leaderof theBrooklynCityMissionSocietyandallhis

ministerial duties, to work obsessively writing a grand book in sacred

linguisticsthatwouldneverbepublished,andLucy’stwochildrennowhadno

one to support them. Thus, in her own words, she sought ‘‘light unto

perplexity.’’

At theverydepthsofheragony, she sensedsomeonestandingoverher.A

reporter for theNew York Times later heard her describe this moment to a

Christianaudience:

‘‘IwasingreatperplexitywhattheLordwantedmetodo.OnedayIwasaloneonmyknees,

andIfancied—strangefancy,youmaythink—IsawourpersonalSaviorstandingbeforeme.

‘Wait,’hesaidtome,‘waitandyoushallknowwhattodo.’

‘‘AttheverymomentIwasonmyknees,’’continuedMrs.Bainbridge,whiletheroomwas

hushed insilence, ‘‘Mrs.Brown,Superintendentof theWomen’sBranchof theNewYork

CityMission,diedsuddenly.Nextdayherplacewasofferedtome!’’41

Lucy had no doubts of the reality of this epiphany, as she later told the

missionladies:

Itwasnotadreamthatcametomeinadistantcity,ontheveryafternoonofMrs.Brown’s

translation,when,kneelingandalone,pleadingforlightuponperplexity,theSaviorstoodfor

amomentvisiblyathandandspoketheneededwordsofcomfort.Butsuchexperiencesare

not for theworld, andcanonlybehintedat for the encouragementofour sisters,who sit

withusaroundthesamehearthstoneofthehouseholdoffaith,andtowhomwerepeatthe

text.42

ThecontrastwiththereligionoftheHolyLightcouldhardlybegreater.The

religionhasneithergodnorsavior.BeingtrainedasapriestoftheHolyLight

generatesflashesoflight,butthisistrueofallmagicaltraininginWoW.Itis

saidthatGodalwaysanswersprayersbutsometimestheansweris‘‘no.’’Atthe

Cathedral of theHoly Light in Stormwind (see figure 3.4), no one prays. If

anybodydid,theanswerfromHeavenwouldbearecordedmessage:‘‘Nobody

home.’’

Figure3.4

Maxrohn,aHumanpriest,rededicatinghimself

,

totheHolyLight,inthecathedralatStormwind.

Whilehewason theHellfirePeninsula,Maxrohnhad inhishandsabook

titledMysteries of the Light, but hewas not permitted to read or copy it. A

drunken priest named Malgor Devidicus had asked him to retrieve it from

behind the ExpeditionArmory, which had been overrun by unyielding souls

whorefusedtostopfightingdespitehavingbeenkilledalreadyduringthepast

twentyyearsofbattles.Thebookwaslyingonthefrontstepofaruinedhouse,

notfarfromwheretheedgeoftheplanetwascrumblingawayintogravity-free

floatingbouldersandmountains,theverylimitoforganizedreality.Thepriest

had read thebookmany times, then lent it to a friendwhodied in thewars.

Maxrohn was unable to learn anything about the book’s content from its

besottedowner.

AsHumanspracticeit,thereligionoftheLighthasbeenhollowedoutofall

divine significance and consists merely of a collection of magical spells

connectedtoanethicalcreed.Anencyclopediaorientedtowardthecardgame

versionofWorldofWarcraftsaysthereligionoftheHolyLight‘‘isafaiththat

advocates purity, goodness, kindness and compassion in the face of

adversity.’’43 Elsewhere, the three cardinal virtues are said to be respect,

tenacity,andcompassion.44Respectmustbegranted toanenemy,evenwhen

killinghim,andtenacitymustbepracticedeveninthefaceofone’sowndeath.

Thus,thereligionoftheHolyLightisahighlysecularizedfaith,expressedas

anethicalcodeessentiallydevoidofsupernaturalism.

TheDwarves have a very down-to-earth view of religion, and are said to

have fallen away from an earlier faith in the Holy Light. At level 2, Lusea

receivedaletterfromBranstockKhalder,herfuturepriesttrainer,speakingof

theLightandfaithinverypracticalterms:

WiththeHolyLightwarmin’ourbacksandnewdiscoveriesbeingmadeeveryday,’tisan

exciting time to be one of Ironforge’s daughters. The Explorer’s Leaguemakes headway

everydayinitssearchforlong-lostanswerstoevenolderquestions.Andnowwehaveyou

amongourfaithfultoaidinthebattleagainstthetroggsandanyotherthreattoourborders.

Inthisdayandage,itishardtobelievethatanyancientknowledgecouldbe

of practical value, unless it is the religious teachings contained in an ancient

book,liketheBible.

For the Forsaken, death is not a mystery but a grim reality they have

personallyexperienced.Thisisanextremeexampleofthefactthatinhabitants

of Azeroth do not need religious faith, nor do they speculate about distant

deities,becausedailytheyexperiencethesupernaturaldirectly.

For Blood Elves, the Light is a source of power more than of ethics,

aesthetics, or spiritual enlightenment. Matron Arena, Catullus’s first priest

trainer, toldhim thewayofaBloodElfpriestwasnota ‘‘pathofpacifism,’’

despite thepriest’shealing role,butoftenwas ‘‘a fistofvengeance for those

whowould transgressagainstus.’’She furtherobserved, ‘‘TheLightgivesus

thestrengthandmagictotriumph.’’InSilvermoonCity,CatullusheardInitiate

Emelinesay,‘‘WhenIwasyounger,Ineveroncethoughtofmanipulatingthe

powers of the Light this way. What a fool I was.’’ Priest trainer Aldrae in

SunfurySpirerepeatedthemantratohim,‘‘TheLightgivesusthestrengthand

magictotriumph.’’Thepriest’ssalonthereisnearlyidenticaltotheMagesalon

on the other side of the foyer; both are supplied with many books and

laboratoryinstrumentsforthecontrolofsupernaturalpowers.

Theearly training receivedbyCatullus stressedboth thebenefitsofmagic

and its dangers. Arcanist Helion reminded him that knowledge is power but

warned, ‘‘Control your thirst for magic. It is a thirst unending, Catullus.’’

Another time, Well Watcher Solanian warned, ‘‘You must master your

insatiablehungering formagicbefore itmastersyou.’’As the introduction to

theKnaak-Kimgraphic novelGhostlands explains, ‘‘Grieving for the loss of

theirhomeland,mosthighelveshaveadoptedanewnameandanewmission.

Callingthemselvesbloodelves,theynowseekoutandsiphonmagicfromany

availablesource,includingdemons.’’45

Thus,intheHumansandtheBloodElves,weseetwopossibledirectionsa

highlysecularizedreligioncantake.Neithervaluesapersonalrelationshipwith

God,andbothtakeitforgrantedthatpeopleshouldexploitmagicfortheirown

purposes.Thedifference is thatHumans try to limit theiruseofmagicunder

theconstraintsofasetofethicalrules,whereasBloodElveswilldowhateverit

takestoincreasetheirpower.Totranslatethisdebateintotermsappropriatefor

the so-called real world, one need only translate magic as ‘‘science and

technology.’’

Magic

As classical anthropologists like Bronislaw Malinowski and E. E. Evans-

Pritchard showed, serious magical beliefs and practices were fundamental

features of so-called primitive societies and laid the basis for the religious

bureaucraciesofmoderntimes.46WoWnovelistRichardKnaakobserves,‘‘Of

allthearts,magictrulyhadtobeoneofthemostcontradictory,guidedbylaws

all its own, laws quite changeable at the worst of times.’’47 This is true,

perhaps,intherealworldandinsomeofthespin-offnovels,butonlyhalftrue

inWorldofWarcraftitself.Magicinsidethevirtualworldfollowsrigidrules,

comparable to those of physics and chemistry in our world, a different but

stablesetoflawsthatarenotatallchangeable.

In part, this is the heritage ofWoW, which was powerfully but indirectly

influencedbyagroupofscience-fantasywritersassociatedwiththemagazine

UnknownWorldsinthenarrowperiodbetween1939and1943,includingFritz

Leiber,L.SpraguedeCamp, andFletcherPratt.The editor ofUnknown was

JohnW.CampbellJr.,whodominatedsciencefictionduringitsgoldenageby

editing the leading magazine of the field, Astounding Science Fiction, still

published today as Analog. Late in his career, Campbell promoted

pseudoscientific technologies such as psionic machines that (supposedly)

detectedtelepathicinfluencesandmechanicallevitatorsthat(supposedly)flew

through the air without benefit of Newton’s laws. Around 1950, he was

instrumental in launching Dianetics therapy, which later became the

Scientology religion andwas createdbyoneof his stable of authors,L.Ron

Hubbard. While open to novel spiritual possibilities, Campbell demanded

rationality,andhewasatleastpartlyresponsibleforIsaacAsimov’stwomost

potent ideas, the three laws of robots and the idea that psychohistory could

chartfuturedarkages.SciencefictionwriterandcriticP.SchuylerMillersaid

that Unknown Worlds was a marriage of science and the supernatural.

Traditional fantasy stories rested on actual belief in the supernatural, but

because our culture had lost its faith, Campbell ‘‘introduced a fantasy of

disbelieftoreplacetheoldoutmodedfantasyoflostbeliefs.’’48MostUnknown

stories concerned discovering the rigorous, scientific laws by which magic

operated.49

However, there is a second andmore important reason why the magic in

World of Warcraft follows rigid laws, rather than permitting free wish

fulfillment.Latemestate thisasanunprovenassertion:Norealuniversecan

permit intrusionsof supernaturalbeingsor forces,because theywouldcause

escalatingchaosandanultimatedisintegrationofreality.Givena lifetime in

which

,

todevelopasharedperspectiveandthelanguagetodiscusssuchissues,

wemightconcludethat thiswasthemostfundamentalproofthatallreligions

are false. Lacking an opportunity to weighwhether a benevolent God could

somehow intervene in realitywithout destabilizing it, or to considerwhether

thereisanyempiricalevidenceabouttherigorofnaturallawfromthequantum

on up to the cosmos, we can state a much more modest version of this

principle: A virtual world based on unconditional but consequential magic

cannotexist.Therulesofamultiplayeronlinegamemustbeincorporatedinto

themechanicsofgameplaythemselves,becausemanyplayerswillnotfollowa

rulebook,andasystemthatpermitsindividualplayerstochangetheruleswill

surelycrash.

A century ago it was possible for a scientist to believe that spiritual

phenomenaoperatedaccordingtoasimilarsetoflawsasthosegoverningthe

phenomenaofphysicsandchemistry.Forexample,physicistandradiopioneer

OliverLodgebelievedthatresearchinthesefieldswouldrevealthattelepathy

wasakindofmentalradio,andthattheimmortalsoulwassomehowsustained

bytheetherthatwasthenimaginedtopermeatetheuniverse.50Butthetypical

assumption of primitive magic and religious healing always has been that a

willful supernaturalbeingorunreliablenonmaterialprocesscouldcircumvent

naturallaws.

Thecognitivetheoryofreligionexpectsthis,becauseitunderstandsfaithas

a cognitive error analogous to wishful thinking. Sir James George Frazer’s

classictreatiseTheGoldenBoughexplainstheconceptsofsympatheticmagic:

Ifweanalyzetheprinciplesofthoughtonwhichmagicisbased,theywillprobablybefound

toresolve themselves into two:first, that likeproduces like,or thataneffect resembles its

cause;and,second,thatthingswhichhaveoncebeenincontactwitheachothercontinueto

act on each other at a distance after the physical contact has been severed. The former

principlemaybecalled theLawofSimilarity, the latter theLawofContactorContagion.

Fromthefirstoftheseprinciples,namelytheLawofSimilarity,themagicianinfersthathe

can produce any effect he desires merely by imitating it: from the second he infers that

whateverhedoes toamaterialobjectwillaffectequally thepersonwithwhomtheobject

wasonceincontact,whetheritformedpartofhisbodyornot.CharmsbasedontheLawof

Similaritymaybe calledHomoeopathic or ImitativeMagic.Charmsbasedon theLawof

ContactorContagionmaybecalledContagiousMagic.51

In fact, noneof this is found inside theworldofWoW. JeffGrubb’s short

WoW-related novelThe LastGuardian tells the story of Khadgar (a student

mage who today can be found in his maturity at Shattrath City in Outland)

undergoing training fromthegreatestmageofall,Medivh.Atonepoint they

discuss sympathetic magic, almost as if Khadgar had read Frazer and was

reportingonittoMedivh.52ButcharactersinWoWcannotcreateavoodoodoll

orcharmbasedonmagicalsimilarityoracquireanaurabytouchingsomething.

Theonlycontagionisthatofinfectiousdisease.

This brings us to the paramount principle of real-world physics: the

conservation ofmass and energy.Matter cannot be created or destroyed but

merely transformed from one configuration to another, and one of those

configurations we call energy. Notice that magic based on contagion would

typicallyviolate the conservation law,whereas similarity involves action at a

distance without a wave or medium of communication between cause and

effect.Thus,theyrepresentwishesofthehumanmind,notrealphenomena.

Atonepoint,MedivhandKhadgardiscussoneversionof theconservation

issue:‘‘whetherwhenyoucreatedaflamebymagic,youcalleditintobeingor

summoned it from some parallel existence.’’ Calling it into being violates

conservation,whereassummoningitfromelsewheremaynot.Medivhclaimed

that thecorrectanswerwasacombinationofboth: ‘‘whenyoucreatefire,all

you are doing is concentrating the inherent nature of fire contained in the

surroundingareaintoonelocation,callingitintobeing.’’53

Rationalizing magic, and encompassing it by natural laws like those that

operateinelectronicgames,normalizesit.ButMedivhcalledmagic‘‘theartof

circumventingthenormal.’’ItiswisetorememberwhatKhadgardidnotthen

know—that Medivh was possessed by Sargeras, the demon who sought to

become the god of the world—when reading what Medivh said next, about

thosewhowouldconstrainmagicbynaturallaws:

Theyseektoplacerationalityupontheworld,andregulateitsmotions.Thestarsmarchin

orderacrossthesky,theseasonsfalloneaftertheotherwithlocksteppedregularity,andmen

andwomenliveanddie.Ifthatdoesnothappen,it’smagic,thefirstwarpingoftheuniverse,

afewfloorboardsthatarebentoutofshape,waitingforindustrioushandstoprythemup.54

SomeWoW magic uses equipment, and thus is analogous to engineering

technology.Onu, theAncient of Lore, gave Lunette a phial of scrying, with

which she could prepare a scrying bowl to communicate with him as she

completedquests.Later,KaynethStillwindsentheronaquestfortheChalice

of Elune, which worshippers of the Moon goddess believed had healing

powers.MuchWoWmagicuses spells,manyofwhich consume themagical

substance, mana, as if it were gasoline or a chemical ingredient. As Ronald

Johnstone explains in a standard social-science textbook about religion, the

Polynesian concept of ‘‘mana’’ describes awidespread primitive view of the

possiblesourceofmagicalpowers:

Mana isaprime ingredient inmagic.To thosewhobelieve in it thereexists in theworld,

everywhere, and in everything, an elemental force, a primary energy—mana.Mana even

exists—itfloats,sotospeak—intheveryairwebreathe.Oftenit is just there,notdirectly

attached to anything, simply waiting to be grasped, harnessed, used. Though mana is in

people,inthings,inanimals,inplants,andintheatmosphere,itisimpotentuntilsomeoneor

something, or a spirit perhaps, activates it by discovering the secret key that unlocks its

energies.55

WhenaWoWcharacterusesmana,itregeneratesgradually,somewhatmore

quicklyifthecharacterrestsbysittingdown.Thisprocesscouldrepresentthe

gradual flowofmana from theenvironment into thecharacter, andyet ithas

anotherinterpretation:thetransmutationoftimeintomana.Inprinciple,neither

oftheseinterpretationsconclusivelyviolatesconservationofmassandenergy.

However,characterswhoaremagescanconjureupliquids,usingalittlemana

todoso,thendrinktheliquidtogetasuddenboostofmana.Withoutdoingan

extensive research project, I cannot report the exact mathematical functions

involved, but conjuring liquids and then drinking them appears to produce

much more mana than is consumed, getting something for nothing and

violating conservation. There are two reasons, however, which this violation

does not cause the game to spiral into chaos. First, the liquids can be drunk

only while sitting at rest, rather than in combat as can be done with magic

potions, and both conjuring and drinking take time. Second, conjured liquids

vanishwhen theowner logsout ofWoW, so they cannot be storedup to the

extentthattheywoulddamagetheeconomicmarketfordrinks.

Althoughmagicalpotionscanbedrunkduringcombat—replenishing

,

ratherordinaryenvironments,startingwithahomewheretheplayercanset

up furniture and appliances like those in real American suburbs. There is,

however, no realwinning and losing. The originator,WillWright, prefers to

callita‘‘softwaretoy.’’

World ofWarcraft has the essential quality that people generally associate

with games: competition. Playersmust struggle against adversity to increase

manypointscores,ofwhichthemostcrucial isexperience,whichtakesthem

upagradedseriesoflevels.Attainingahighlevelisasourceofpride.Leveling

upfaster thansomebodyelsemakesaplayerfeelsuperior.Bothblindchance

and clever tactics are important in determining the outcome of many brief

battles, andbattles chain together intoquests.3However, there is no ultimate

victory.Thus,WoWisavirtualworldthatincludesthousandsofgames,rather

thansimplybeingagameitself.AsCoryOndrejkahassaid,‘‘Noothermedium

providessuchbreadthanddepthofexperience, interminglingthesocialwhile

encouragingexplorationanddiscovery.’’4

If ‘‘game’’ is a complex concept, ‘‘role-playing’’ is evenmore so, and the

combination of the two adds further complexities.5 In the real world, we

constantly play roles, some, such as ‘‘customer’’ and ‘‘teacher,’’ that follow

well-developed scripts provided by the culture, and others that we largely

invent ourselves. Every mentally normal person is able to pretend to be

someoneelse,aswellas toplayroleswhilebeinghimselforherself.Perhaps

there are three dimensions to role-playing. First is the competence a person

needs to play a given role, and roles differ in the demands they make on

players.Icandoaprettygoodimitationofapriest,althoughIhavenevertaken

holy orders, but I am quite incompetent in impersonating a ballet dancer.

Second is the degree to which the role is prescripted rather than creatively

improvised.AnactorplayingRomeointhebalconyscenewhenhecourtsJuliet

must say certain exactwords and is not free to improvise as the same actor

mustwhenhecourtstheactressoffstage.Thethirddimensionisgenuineness,

theextenttowhichtheperson’sthoughtsandintentionsmatchthoseapparently

associatedwith therole.TheactorplayingRomeo isgenuine,becauseweall

know the drama is fiction, but a question often arises about the sincerity of

used-carsalesmen,eventhoughitissafetoassumetheyreallydohavecarsto

sell.

We explore the concept of role-playing more deeply in the chapter on

identity, but for now it is enough to say that the player must take on the

perspective of the character he or she is playing, with some degree of

competence, improvisation, andgenuineness.All these arematters of degree,

andBlizzardEntertainmenttakesexplicitnoticeofthisfact.Inasense,World

of Warcraft is not one virtual world but hundreds of them, called realms.

Technically,arealmisaseparatecomputerorInternetservermaintainingone

instance of the world. In computer lingo, this is also called a shard of the

world.Playerscan interactonlywithplayerswhoare in thesame realm,and

each character is restricted to a single realm. A player can enter multiple

realms,oneatatime,butneedsadifferentcharacterforeach,withtheveryrare

exceptionof a player paying tomove a character fromone realm to another.

Eachrealmdevelopsitsownqualities,reflectingtheplayerswhoenterit,anda

fewhavebeenofficiallysetasideas‘‘role-playingrealms’’byBlizzard:

If you enjoy role-playing (RP) andwould like to imagine that you are an inhabitant of a

fantasy-basedworld,thenarole-playingrealmmaybeforyou.Playerswhochoosetoplay

onanRPrealmshouldabidebytheRole-Playingrealmpoliciesandremainin-characterat

alltimes.Role-Playingrealmsgiveplayersthechancetodevelopcharacterswithabackstory

whodonotsimplyprogressfromquesttoquest,butinsteadassistorhampertheeffortsof

othersforreasonsoftheirown.6

Giventhatrole-playinghasmanydimensionsinonlinerole-playinggames,it

isworth noting a very different technical definition of role-playing game, or

RPG.Thisdoesnotconcerntherelationbetweentheplayerandacharacterin

thegamebutthemechanicsofcombatinsidethegame.Considerthedifference

betweentwoclassicNintendogamesforsingleplayers,SuperMarioWorldand

SuperMarioRPG.InSuperMarioWorld,amustachedItalianplumberneeds

to explore and fight hisway through a number of levels,which are separate

environments, more like the geographic zones of WoW than the experience

levels. Along theway, he encountersmany enemies. If one bumps into him

fromtheside,Mariodies. Ifhehopson itshead, theenemydies.Sometimes

Mario can get apower-up, whichmeans he does not die the first time he is

touched but the second time. However, interaction between Mario and an

enemyisverysimple.

InSuperMario RPG, interactions betweenMario and his enemies are far

more complex.Much of the time,Mario iswandering around the landscape,

pickingupresources,andfindinghiswaytowardgoals,justasinhistraditional

Nintendo games. But when he encounters an enemy, the play switches to

combatmode.Marioand theenemy takeaseriesof turns.Oneach turn,one

strikes the other or casts a spell. The amount of damage done by this attack

depends on a hidden mathematical algorithm that can combine numbers

representing several things: Mario’s strength, the enemy’s strength, the

particularattackused,thedefendant’sarmor,andarandomnumber.Characters

haveanumber,oravariable,calledhitpointsorhealth,whichisreducedafter

eachhitby thenumberofpointsofdamage that resulted from thealgorithm.

Thedamagenumbers are typically displayedon the screen inRPGs, and the

character’shealthmayberepresentedbyanumberonthescreenorabargraph.

When the health reaches zero, the character dies.When eitherMario or his

enemyiskilled,thegameexitscombatmode.

Hitpointsareaveryoldconcept.ElectronicRPGsareverymuchinfluenced

bythe1974tabletopcardgameDungeonsandDragons,whichusedhitpoints,

butthereisamuchearlierexample.Intheearly1950s,mysisterandIplayeda

cardgamesimplycalledWar.Wesatonthefloor,shuffledadeckofcards,and

dealtthemalloutsoeachofushadtwenty-six,orsometimesweusedtwoor

moredecksforareallylonggame.Ineachroundofthegame,eachofuswould

placethreecardsfacedowninaline,thenonecardfaceup.Whoeverplacedthe

highercardfaceup,tookallthoseonthefloor.Ifthetwocardswerethesame

value,weput threemore cards facedown, and another faceup, againwinner

takingall.Whenoneplayerhadall thecards, thegamewaswon.Notice that

thenumberofcardsIheldwerecomparabletohitpoints,andwhenIhadvery

few,IgotconcernedthatIwouldlose.Thiswasapuregameofchance,andwe

werenot allowed to look at the cards inour ownhands andmake a strategy

abouthowtoplaythem.

In complexmodernRPGs, the player does have choices during a combat,

includingrunningaway,andtheremaynotbeexplicitturntaking.Butthebasic

principleisthesame,aseriesofexchangescausingdamagethatistheresultof

a number of factors including random numbers. Modern RPGs enhance the

player’sexperiencebygivinggreatfreedombetweencombatepisodes.Richard

Rouse calls the outdated approach to electronic games

,

health

or mana, depending upon their nature—they cannot be conjured up from

nothing but require ingredients that are often costly. To explore this, I had

Maxrohnselectalchemyasoneofhisprofessions,andchooseherbalismashis

second profession so he could acquiremany ingredients directly through his

ownlabor.Toachievetheskilllevelof375inalchemy,Maxrohnbothmastered

transmutationandproducedpotionsofeverincreasingpower.Beforehecould

doanyalchemy,Maxrohnneededaphilosopher’sstone.Thefirststepwas to

gettherecipefromaGnomealchemistinGadgetzan,namedPestlezugg.Then

it was necessary to collect the four ingredients: iron bars and black vitriol,

whichhecouldbuyattheauctionhouse,andtwoherbsforwhichhisherbalism

skillwassufficient,purplelotusandfireblooms.

AlchemyinWoWinvolvesmoreelementsthanjustearth,air,fireandwater,

butunlike in the realworlddoesnot transformuraniumintoplutonium.Four

additional elements exist:mana, life, shadow, andmight. AmongMaxrohn’s

final challengeswas to create primalmight, using his philosopher’s stone to

combinetheprimalsofearth,air,fire,water,andmana.Unfortunately,hecould

make only one unit of primalmana per day, because the philosopher’s stone

hadacooldowntimeoftwenty-threehours.

High-level ingredients are very difficult to collect, althoughMaxrohn had

amassedsuppliesfromhisadvancedquestinginOutland,andhewasforcedto

spendabout twohundredgoldcoins tobuyothermaterials at theStormwind

auctionhouse tocompletehisskilldevelopment.Heaccomplishedthis inside

thealchemysupplyshopintheMageQuarterofStormwind.Toreachskill374,

he produced several units of Elixir ofMajorDefense, each consuming three

ancientlichens,1terocone,andoneimbuedphial.Thenhereachedskill375by

makingafelmanapotion.Drinkingthisduringafightrestores3,200mana,but

at the cost of degrading spell damage and healing for fifteen minutes. Two

herbsarerequiredtomakethispotion,manathistleandnightmarevine.Notice

that all these procedures are very rigorous, as fanciful as they may be, and

involveverylittleuncertainty.

Epilogue:CorruptionoftheDream

Of all the intense experiences in her druidic training, Adalgisa was most

affected by her two expeditions into theWailing Caverns. Situated near the

centerofthearidBarrens,thesedeepcavesventgeothermalsteamthatcausesa

wailing sound that permeates the passageways and the vaulted roomswhere

corrupteddruids lurk.WhenNaralex, aNightElf druid, discovered them, he

naivelyimaginedbringingthewaterstothesurfacetoirrigatethesurrounding

dry territory. The only source of power available to him was the Emerald

Dream,sohewentintoadeepsleeptochannelitsenergies.Hisdreambecame

anightmare,thewatersbecamecorrupted,andhisfollowersweretransformed

intoserpentdemons.56NaraWildmane, in theTaurendruidhouseatThunder

Bluff,gaveAdalgisathequestthatsentheronherfirstexpedition.Sheandher

team were asked to assassinate four fanglord druids who ruled the caverns

during Naralex’s troubled slumbers: Serpentis (serpent), Pythas (python),

Cobrahn (cobra), and Anacondra (anaconda). Her second expedition was to

wakenNaralexandend thenightmare.The lesson that religioncanbeevil—

evenherveryownreligion—wastroublingintheextreme.

4Learning

It is said that we Tauren are prisoners of tradition, but I,Minotaurus, enjoy

learningnew things. It is good togain skills andknowledge about theworld

aroundus,and it isalso true that traditionsmustbe learnedrather thanbeing

born into us. We cannot truly revere our ancestors unless we know and

understand them. We cannot properly celebrate the past without building a

joyous future. There is an ancient Tauren saying: ‘‘gladly learn, and gladly

teach.’’

When I entered the world at Camp Narache in Mulgore, it was raining.

Perhapsthatwasagoodomen,suggestingIwouldhaveaspecialrelationship

withthespiritsofthewaters.Amessage,whichIcaninterpretonlyasguidance

from a spirit, told me to speak with the person standing before me, Grull

Hawkwind. He said, ‘‘You have a promising air about you, and will prove

yourselftothetribe.’’Thus,theveryfirstwordsIheardidentifiedasecondof

the four elements, air, which I was suremust be another omen. To begin to

prove myself, Hawkwind asked me to help resupply the village by hunting,

whichIpromptlydid.Hethengavemeanotetellingmetoseekinstructionin

shamanismfromMeelaDawnstrider,whosetentwasinthecamp.

Shegreetedmebyexclaiming,‘‘Asquicklyaswaterfallsfromthesky,here

youarebeforeme.’’Ifeltthisconfirmedmysurmiseaboutthewateromen,and

shewentontoexplainhowimportant itwouldbetounderstandtheelements

and learn to communicatewith the spirits of theTauren.The instructionwas

nottolearnbyreadingbooksandwritingexaminationessays.Rather,Iwould

needtoexperiencechemicallyinducedshamanisticinitiations,involvingquests

toobtaintheingredients.

First,SeerRavenfeatherconcoctedasaptadrink,‘‘createdtobindourspirits

to the elements,’’which I consumedwhile standing at the shaman shrine on

KodoRock.Amanifestationofearthappearedtome,andtaughtmethatearth

is the essential foundation, providing strength, stamina, and patience. The

manifestationalsoexplainedthattheelementsare‘‘dualnatures,opposingone

another.’’

Not as part ofmy extensive shaman training but asmy early initiation to

Taurenadulthood,IperformedthreeritesoftheEarthmother.First,intheRite

of Strength, I slew a dozen Bristleback enemies of the tribe. In the Rite of

Vision, Iconsumed theWaterofSeersat the tribal fire,whereuponaghostly

wolfappearedtome,howled,andbeganwalkingnorthwest.Ifollowedittoa

cave,whereIencounteredSeerWiserunner,whopraisedmeforcompletingthe

second tribal test. The seer told me, ‘‘Travel to Red Rocks east of Thunder

BluffandspeakwiththeAncestralSpirit.’’

WhenIapproachedRedRocks,LorekeeperRaintotembeggedmetodefend

‘‘oursacredburialground’’againstBristleback interlopers.Afterkillingeight

of these desecraters, I stood amid the ten-foot-tall wooden frames on which

Taurenexpose theircorpses to theelements,wrapped likemummies.Aspirit

appeared to me, saying, ‘‘We, the Ancestral Spirits, represent the mighty

Tauren who gave their lives bravely to found and protect our great city of

ThunderBluff.’’Havingpassedthethirdandlasttest,Inowassumedthesacred

dutyofadefenderoftheTaurenpeople.

Soonafterward,whenIreachedexperiencelevel10,Iwasmatureenoughto

undertake the second set of shamanism quests. To learn the call of fire, the

principle of destruction and chaos, I was required to trek to the Barrens,

territory jointly administered by Taurens and Orcs, and meet an Orc named

KranalFiss.Hesentme tocarryanunlit torch into theOrczoneofDurotar,

climb one of the highest peaks, and ignite the torch at the Shrine of the

Dormant Flame. The keeper of the flame proved to be a Troll named Telf

Joolam, who explained that fire also represented life and creation. ‘‘Forces

opposeoneanother,butatthesametime,onecannotexistwithouttheother.’’

Whereas the manifestation of earth had peacefully conversed with me, the

manifestationoffireattempted

,

toconsumeme.

WhenIreachedexperiencelevel20,XanisFlameweaverontheSpiritRise

at Thunder Bluff told me, ‘‘Long has it been since you were last tested,

Minotaurus.Youhaveshownpatiencethusfarinyourstudies,butthetimehas

come for you to learn more.’’ Islen Waterseer, at the farthest point from

MulgoreontheseacoastoftheBarrens,toldmeImustlearnthefundamental

lesson that ‘‘watermeans rebirth.’’ To accomplish that, I must find Brine in

SouthernBarrens,thenfollowherinstructiontobringwatertoherfromsources

nearandfar:apondimmediatelybelowherhill,thewellinTarrenMillallthe

wayacrossthegreatocean,andtheruinsinAshenvalebackonourcontinent.

Brine thenblessedaphialof thewater,and toldmetoreturn toIslen.She in

turn sentme touse a fewdropsof thewater, plusmycombat experience, to

defeat corruptedmanifestations ofwater in a shrine on thewest coast of the

other continent, which had become polluted by the plague. Once I had

succeeded in completing all those arduous assignments, Islen gave me my

watertotem.

I imagined that at experience level 30, I would need to undergo an

exceedinglylengthyseriesofquests,evenlongerthanthoseatlevel20,togain

myfinaltotem.ButIwasmistaken.SearnFirewarderintheValleyofWisdom

atOrgrimmartoldmetoseekPrateCloudseerinasmallcaveonthenorthern

cliff of the vast canyon called Thousand Needles. I wanted to provemyself

worthy of the air totem, but after the rigors of thewater totem quests Iwas

terrified at the dangers thatmight lie ahead. Tomy astonishment, Cloudseer

simply gave me the totem, without any further requirements. No quest, no

danger, no learning! Then it struck me. This was a challenge even more

difficultthanallthosethathadgonebefore,becauseitrequiredmetodiscern

entirelyformyselfwhatitmeant.Isatandmeditatedforalongtime.

Gradually, the realizationcame tome.Theultimate lesson ishow to teach

yourself.Earlier,Ihadfollowedtheinstructionsofmyteachers,totheverylast

detail,withgreatdedication.Now,therewerenoinstructions.Imustdecidefor

myselfwhatgoaltoseekandhowtoachieveit.Spiritliterallymeansabreath

ofair, and the final lesson formyspiritwashow tobreathenaturally,onmy

ownvolition,accordingtomyownnature.Alltheearlierlessonshadrequired

metolearntherules;thislessonconcernedfreedomfromallrules.Istoodand

lookedaroundme.

When Searn Firewarder told me where to find Cloudseer, he rather

contemptuouslysaidshewas‘‘hiddin’inaholewit’herboyfriend.’’Firewarder

was not merely being prudish, but expressing the widespread view that

religious leadersmustbepure, and thatpurity requiredcelibacy.However, if

everythingnaturalweresacred,thensexualintercoursebetweenCloudseerand

themanshelivedwithwassacred,andsulliedherpuritynotatall.Ilookedfor

him.

Slightly deeper in the cave, I found him. Named Dorn Plainstalker, he

commented, ‘‘So, you have soughtme out, or perhaps destiny brings you to

me?Nomatter.’’Yes!Thatistheinsightexactly.Thedesirethatdrivesmeto

seekenlightenment,andmydestiny,areoneandthesamething.

Plainstalker offeredme a quest, Test of Faith,whichwould requireme to

leapfromaprecisespotononeof thestonepinnacles thatgavethiszonethe

name ThousandNeedles. I stood there and looked down, a thousand feet or

more,tocertaindeath.Ihadachoicetostepintoemptyairornot,freeasthe

air to decide either way. Which faith would I test? It was not faith in

Plainstalker,norinancientTaurentraditions,butinmyownintuition.Imoved

forward,andsuddenly Iwas falling. I fell, seemingly forever,until I saw the

rockygroundrushingatme,certaindeathafractionofasecondinthefuture.

Then, before striking the ground, I was teleported back to the cave with

Cloudseer and Plainstalker, perfectly safe. Plainstalker offered me a second

quest, to testmyendurance,but Ideclinedpolitely. Ihadnoneed to testmy

endurance, normy strength or knowledge of lore that could be evaluated by

other quests he would offer. For the time being, I had learned everything I

neededtoknow,soitwastimetobegintoteach.

Once I had completed the quests to gain the totems of all four natural

elements,andhadgainedtheenlightenmentthatallowsamaturestudenttotake

responsibilityforhisorherownfurtherdevelopment,Iwasreadytobecomea

teacher.IreturnedtomypointoforiginatCampNaracheandwasassigneda

studenttomentor.HernamewasAdalgisa,destinedtobecomeadruid,aclass

thathasaspiritualqualitycomparabletothatofashamanlikemyself.Imether

whenshefirstarrived,introducedmyself,andgaveheragoldcoin.Iexplained

thatsheshouldlearnfrugalityandthatgivingherthecoinwasatest.Ihopedto

see that she still possessed that coin when we next met, after her initial

education. I left her in the trustworthy hands of the druid trainer Gart

Mistrunner, who shared a tent with my first shamanism teacher, Meela

Dawnstrider.

Adalgisa completed her early training quickly, and she had reached

experiencelevel7whenshejoinedmeatBloodhoofVillage,thetownnearest

hertraininggrounds,stillcarryingthegoldcoin.Isuggestedshelearnthesame

two professions I had learned many months before, skinning and

leatherworking.Skinningisanexcellentwaytoearnmoney,becauseonecan

skinnotonlytheanimalsonekillsintheordinarycourseofquestingbutalso

the corpses of animals killed by people who lack the skinning skill.

Furthermore,bothdruidsandshamanswearleatherarmor,soleatherworkingis

avaluableskilltothempersonally,quiteapartfromitseconomicvalue.

IintroducedAdalgisatoChawStronghideandYonnDeepcut,whomadeher

an apprentice in both these professions. She bought a skinning knife from

WunnaDarmane, the tradegoodsseller,plussomecoarse thread. I thengave

hersomelightleatherIhappenedtohaveinmycarryingbags.Withfourpieces

ofcoarsethread,shewasabletomakeforherselfasetofhand-stitchedleather

bracers and a pair of boots. In her questing, she had looted bracers with an

armor value of 15, and shoes with only 5. Her new bracers and boots had

values of 21 and 31, so her first efforts at leatherworking had been a great

success. This work had also increased her leatherworking skill from 1 to 3,

whichwasadmittedlyalongwayfromthemaximumof375thatexistedatthe

time.

Adalgisa then suggested we should both learn something together from

scratch,andpointed toa fishing trainer,UthanStillwater,whowas fishing in

Stonebull Lake. That sounded like fun, so we became apprentice fishermen,

boughtrodsandluresfromavendornearthebridge,andstoodforawhileona

largerock,takingturnscastingourluresintothewater.Betweenus,wecaught

eighteen brilliant smallfish and eleven longjaw mudsnappers, and she also

caughtaten-poundmudsnapper.Afterallherexhaustingwork,Adalgisawent

totheinntorest.InspiredbyAdalgisa’sexample,Idecidedtodevelopmyown

skinningskillalittlebit.So,ItraveledtothenearbyTaurencity,ThunderBluff,

where I bought some materials from a vendor and the auction house, made

myself some new armor, mailed some to Adalgisa, and raised my

leatherworking skill from 134 to 145. Learning philosophical insights is

uplifting,

,

butlearningpracticalskillsiswonderful,too.

AdalgisajoinedmeatThunderBluff,whereshereceivedadvancedtraining

inDruidismandreadsomeof thebooksdescribingthehistoryofourpeople.

Wedecidedsheshouldlearnhowtotravelaswidelyaspossible,givingherthe

greatestoptionsconcerningwhichqueststoacceptandwhichterritorytovisit.

Through travel, shewould learnmany things, so learning how to travelwas

learninghowtolearn.Therefore,Ishowedherwheretopickuptheflightpath

to and from Thunder Bluff. In the Horde, we can ride wyverns, intelligent

flyingbeastswithhugebatwingsandfeatureslikethoseofawolforlion,but

we cannot fly to a destination we have not first reached on foot. Therefore,

Adalgisa and I ran to pick up the three flight paths in theBarrens, the zone

betweenOrcandTaurenterritory:CampTaurajo,Crossroads,andRatchet.

At Ratchet, we took a boat to Booty Bay in Stranglethorn Vale, at the

southern tip of the other continents, picking up the flight path there. To get

northfromBootyBay,wewouldneedtheflightpathtoGrom’golBaseCamp,

butthebeastsweretoodangerousevenforalevel30likemetowalkthere,let

aloneAdalgisa,whowasstillonlylevel10.Therefore,weretracedoursteps,

sailing back to Ratchet, then ran north to Orgrimmar, the Orc capital. From

Orgrimmar,weflewonazeppelintoGrom’gol,whereAdalgisapickedupthe

directflightpathtoBootyBayforfutureuse.Wethentookanotherzeppelinto

Undercity. The third of the three zeppelins could have returned us to

Orgrimmar,butinsteadweusedtheUndercityteleportertovisittheBloodElf

city,Silvermoon.

AfterwehaddonesomesightseeinginSilvermoon,Adalgisaexplainedthat

itwastimeforhertouseaspecialspelltovisitMoonglade,fordruidtraining.

Thiszoneisuniqueamongtheareasoftheworld,becauseitisgenerallyopen

only to members of the druid class. Above experience level 10, they can

teleport there whenever they wish. Unable to follow Adalgisa, I wished her

goodfortunewithherdruidiceducation.Sheactivatedherspell,brilliantwhite

lightbeamedfromherhandsassheheldthempartlyoutstretchedoneitherside

ofherbody,thenshevanished.

Later, Adalgisa told me that her druid teacher Dendrite Starblaze had

instructedhertoseekouttheGreatBearSpiritandlearnaboutthenatureofthe

bear, so that she would be prepared to take the form of this animal when

necessary for her quests and battles. I could never talk with the Great Bear

Spirit myself because I am not a druid, but Adalgisa did tell me one of its

lessons:‘‘Strengthofthebodyisthepowerandswiftnessofaction.’’Itisvery

goodtolearnfromone’sstudent.Gladlylearn,andgladlyteach!

CharacterLearning

WhileMinotaurus isbynomeansunintelligent, he isnot an intellectualwho

doubts, criticizes, and constantly analyzes the alternative positions he might

take.Rather,heisfaithful, trusting,andcomfortablewiththetraditionsofhis

people.ItisworthnotingthatofallthetenracesofWoW,theTaurenhavebeen

leastaffectedbythewars,andthustheircultureshowsthegreatestcontinuity.

TheDwarvesandNightElvesmaybeobsessedwiththeirpasts,buttheTauren

livetheirs.Minotaurus’snotionoflearningemphasizestransmissionofculture

fromonegenerationtothenext,morethandiscoveryofnewways.Notethathe

lovesanancientstatementabouteducation:‘‘gladlylearn,andgladlyteach.’’In

fact,thesewordsaremorethansixhundredyearsoldandcanbefoundinthe

prologue to Chaucer’s TheCanterbury Tales, where they describe the Clerk

fromOxford:‘‘gladlywoldehelerneandgladlyteche.’’1

Figure4.1

ForWorldofWarcraft’s fourthbirthday, eachplayer receiveda cuteBabyBlizzardBearpet,here

learninghistoryfromaNorthrendwarlord.

To the extent that our imaginations assign personalities to our WoW

characters, their learningcanbe subtle, but the computational facts aremuch

simpler. When Minotaurus was escorting Adalgisa to get her flight paths, I

engagedinsomeplay-acting,pretendingshedidnot‘‘know’’wheretheflight

pathswereandhadneverseentheplacesshevisited.Thatmayhavebeentrue

forherasacharacter,butasaplayer Ihadalreadybeeneverywhere.During

their trek, Iwas in fact runningboth charactersmyself, using twocomputers

andtwoWoWaccounts,pretendingthateachcharacterknewonlywhatheor

shehadexperiencedinsidethevirtualworld,duringashortvirtuallife.

Neither Minotaurus nor Adalgisa had ever been to Booty Bay, although

several of my other characters had been there, notably Catullus, who had

walked there from Grom’gol when he had rather more experience than

Minotaurus. The pair of Taurens met the Horde flight master on top of the

BootyBayinn,buttheycouldnotflytoGrom’golbecausetheyhadnotalready

visited the flight master there on foot. That was the reason they needed to

returntoRatchet,walktoOrgrimmar,andtakethezeppelintothecamp.When

theymet theflightmaster inGrom’gol, they‘‘learned’’ theflightpoint.What

this meant computationally was probably a simple matter of a ‘‘0’’ being

changedtoa‘‘1’’inamemoryregisterdevotedto‘‘Grom’golflightpoint.’’All

thelearningbycharacterstakesplacethroughsimilarsimplechangesofabyte

ortwoinadesignatedvariableinsidetheBlizzarddatabase.

Thedetailsarenotwidelyknown,andthereisnopointintryingtodeduce

them.Ioncedid‘‘crackthecode’’ofavideogame,TheWizardofOzforSuper

Nintendo,learningbyexperimentandlogicwhatcodestoputinwhatmemory

registers to conquer absolutely every aspect of this admittedly more simple

game.Blizzardneedstokeepthedataonitsownserverbecauseifplayershad

thedataontheirowncomputertheycouldmodifyitinordertocheat.Thesame

systemapplies tovirtual objects that a charactermaygain.Presumably, each

object has an identification number, and when that number is in one of the

registersdevotedtothecharacter’sbackpack,theobjectisinthecorresponding

slot of the backpack. The graphics that display the object and the icon

representing it are already on the player’s computer disk, but they cannot be

usedunlesstheappropriatecodehasbeenunlocked.

Themostimportantthingthatcharacterslearnisexperience,startingatlevel

1 and ending (during the period of my research) at level 80. If I were

programmingthis,Iwouldusetwomemoryregisters.One,consistingofonly

one byte, would represent the level itself, because one byte can store the

numbers 0 through 255. The second, largermemory registerwould store the

number of experience points the character had earnedwithin the given level.

Laterlevelsrequireamuchhighernumberofexperiencepointstocomplete.At

thelowextreme,level1requiresonly400experiencepointstofinish,andcan

bedoneinlessthanhalfanhour.Atthehighend,completinglevel79requires

1,670,800experiencepoints.Thetimerequiredtocompletethelevelsdoesnot

differ by the same proportion because one earns more experience points at

higher levels.At thehighest levels,mycharactersmightkillmonstersgiving

more than 2,000 experience points, but even doing several high-level quests,

advancingonelevelcantakeacoupledays.

Ofequalimportanceislearningclassskills:shamanismskills,inthecaseof

Minotaurus, and druidism skills, in the case of Adalgisa. As in the example

given

,

byMinotaurus, thisoccasionallyoccurs throughcompletionofaquest.

Moreoften, acharacterpaysmoney toaclass trainerwhocommunicates the

instructionbycastingaspell.Abouteverytwogeneralexperiencelevels,new

classskillsbecomeavailabletobuy.

Professions are learned primarily by practicing them, gaining higher skill

levelsthesamewaygeneralexperienceisgained,butonoccasionalsofroma

trainer or quest. Skill in weapons is gained simply by practice, except that

initial training from a weapon master NPC can allow a character to begin

learninganewkindofweapon.Mostoftheseformsoflearningarelimitedby

the general experience level a character has reached. For example, a rogue

cannotadvanceinlockpickingbeyondaskillof95atlevel19,whilelevel20

imposes a cap of 100. Thus, there is a mechanical quality to learning by

characters,whilehumansmaylearninmanysubtleways.

Onewayofdescribingthisistosaythatcontemporarygamecharactersand

NPCsfailtomakeuseofwhatcomputerscientistscallmachinelearning.Very

complex examples of machine learning, such as the more advanced neural

networks I employed for the research reported in my book God from the

Machine, allow an artificial intelligence to learn how to classify entities or

actions in theirworld, determinewhich courses of action on average lead to

greatrewards,andmakedecisionsthatareinformedbypastexperience.2

Anexamplefrommyownearlyworkisasimulationofamouserunningup

asimplemazeintheshapeofaT.3Thebehaviorofthemousewascontrolled

bytwomemoryregisters,call themLeftandRight.At thestart,eachregister

has the number 50 in it. Themouse runs up the T and reaches the decision

point.Should it turn left or right?The computer generates a randomnumber

between0and1,andmultiplies itbythesumof thenumbersin theLeftand

Right registers. If the result is lower than the number in the Left register, it

turnsleft;otherwise,itturnsright.

OnonesideoftheTthemousegetsarewardingpieceofcheese;thisadds

10pointstothenumberinthememoryregisterforthedirectionitwent.Onthe

other side, it gets a punishing electric shock, and 10 is subtracted from the

correspondingmemoryregister(downtoafloorof10points,belowwhichthe

registercannotgo).Ifyousetthecheeseononesideandtheshockontheother,

themousequickly learnswhichway to go.A slightlymore complexversion

hasoneside(atrandom)bedarkorbright,usestwoothermemoryregistersto

representthesechoices,andmakesthemousepayattentiontowhichdichotomy

ismoreinformative,dark/brightor left/right.Infact, themousereadilylearns

where you are putting the cheese—left or right, dark or bright—and if you

switch the reward and the punishment, itwill quickly unlearn old habits and

adapttothenewsituations.

That is a simple example of machine learning, but there are many other

kinds,andWoWdoesnotapparentlyuseanyofthem,unlesspossiblyinhow

anNPCdecideswhichoftwoenemiestofightonthebasisofthedamagethey

had recentlydone to it.Humanshaveanumberofdifferentways they learn,

includingdifferentchannelsthroughwhichtheygaininformationanddifferent

waystheirnervoussystemsgeneralizefromspecificexperiences.

Many authors have recently argued that virtual worlds can be excellent

teaching environments for real-world skills, and that research on human

learninginvirtualworldscantellusaboutlearninginotherenvironments.4For

example, Anthony Papargyris and Angeliki Poulymenakou of Athens

UniversityofEconomicsandBusinesshavearguedthatmassivelymultiplayer

gamescanteachmanylessonsusefulinreal-worldorganizations.Theseinclude

‘‘collaborationandteam-work,’’‘‘negotiatingandtrading(virtual)resources,’’

‘‘communicating knowledge,’’ ‘‘developing and reassessing complex

strategies,’’ and ‘‘practicing leadership and administrative tasks (project

management).’’5Researchonthesetopicsisinitsearlystages,butforpresent

purposes it is reasonable toassumethat there ismuch to learnabout learning

fromhowpeoplelearninWoW.

LearningtoPlay

Learningbyplayersisprogrammedtosomeextent,butithasmanydimensions

anddegreesoffreedom.EarlystagesofmostpopularRPGs,whetheronlineor

off-line video games, include explicit tutorials to get a player started. For

example,whenaplayerofCastlevania:LamentofInnocenceentersthecastle,

allthegameterritoryistotherightorstraightahead,whileafewroomstothe

leftareexplicitlyatrainingground.InthecaseofWoW,allcharactersstartout

inaprotectedareaintheleastthreateningzoneforthegivenrace.Thenearest

beastsaredocile,andsinglehigh-levelcharactersoftheoppositefactioncannot

enterpasthigh-levelguardNPCs.

For the very first levels, as the playermoves forward and encounters new

kindsofsituations,buttonsmarkedwithanexclamationmarkappearnearthe

bottomofthescreen.Clickingononeopensasmallwindowgivingahint,first

covering the basics and later addressing slightly more advanced topics. For

example,onehintpopsupassoonasthefirstquesthasbeencompleted,telling

theplayertoreturntothequestgivertoreceiveareward,andexplainingthat

the quest giver will show up on the minimap when the player approaches

closelyenough.Anotherhinturgestheplayertoteamupwithothersandforma

groupwhenfacingadifficultquest.

Many quests are examples of whatmight be called embedded instruction,

training exercises that fit naturally into the gameplay and are not explicitly

labeled educational. Some seem especially designed to get the character

traveling out into the world and learning how to operate modes of

transportation.Forexample,ayoungNightElflikeLunettevisitingDarnassus

for the first time is likely to encounterMydrannul, a salesman, standingnear

theentrancetothecity.Heasksforapackagetobedeliveredtohiscolleague

NessaShadowsonginRut’theranVillage.AlthoughthisvillageisonTeldrassil,

itisimpossibletowalkthere,soheexplains,‘‘toreachNessayoumusttakethe

portalinDarnassustoRut’theranVillage.Youwillfindtheportalwestofthe

TempleGardens.’’This teleportationdevice is theonlypracticalmeans toget

onoroffTeldrassil. It ispossible to jumpoff the island,butdoingso is fatal

becausethetreeonwhichitrestsissohigh,anditisnotpossibletoclimbback

onagain.

In the village, Nessa asks for some fishing samples to be taken to her

colleague Laird inAuberdine, which is a fewmiles across the ocean straits.

Thereareactuallytwowaystogetthere,aboattripandaflight.Thefirsttime

Lunette tried this, she took the boat. However, Laird was not prepared to

receiveher, so sheneeded to return to thevillageand followNessa’sprecise

instructions: ‘‘Bringmycollection toourhippogryphmaster,Vesprystus, and

speak to him about traveling to Auberdine.’’ Vesprystus says, ‘‘It is sound

advicetospeakwiththehippogryphmaster ineverytownthathasone.Once

you speak to the master, you can then fly there from other towns.’’ After

Lunette took the flight,Lairdwas ready to receiveher, askedher to takehis

response back to Nessa, and said, ‘‘If you wish to take the ferry, then one

regularlydepartsfromthedocktothenorthwest.’’

This is actually a chain of four quests (Mydrannul to Nessa, Nessa to

Vesprystus,

,

Vesprystus toLaird,Laird toNessa). It acquaints theplayerwith

twomodesof transportation, flyingand sailing, andencourages theplayer to

leavethezonewherethecharacterwasborn.InthetownofAuberdine,several

quests are available that take a young character all through the surrounding

Darkshorezone.Inthecaseofflying,thesequencealertstheplayertotheneed

toestablishanetworkofflightpathsacrosstheworld.

Humans’ first experience with flight often comes after they meet

QuartermasterLewisatSentinelHillinWestfall,thesecondzonetheyusually

enter.HeasksthemtodeliveranotetoStormwind,saying,‘‘Thefastestwayto

StormwindisthroughThor,ourgryphonmaster.He’sjustdownthehill;bring

himmynote,andthentakeagryphontoStormwind.’’Thegryphonmasterin

Stormwindexplainsmore:‘‘ThegryphonmasterinWestfallisThor.Ifyou’ve

spokentohimbefore,thenyoucantakeoneofmygryphonstohim.That’sa

goodlessontoknow:gryphonsarealwaystrainedtoflytotheircapitalcity,but

they’ll only take you to a remote gryphonmaster after you’ve already been

there.’’

Thesameistrueforpracticingcraftsandotherskills.Anearlyquestcalled

GarmentsoftheMoonsentLunettesouthofDolanaartohealShaya,aninjured

sentinel,givingLunetteexperiencewiththehealingandfortitudespellsshehad

justlearned.Embeddedinstructionisnotlimitedtothelowestlevels,although

itismostprominentthere,andtheShattrathCityflightmasterontheadvanced

Outlandcontinentnotonlysoldflightticketsbutalsoinformedcharacterswho

werereadytobuytheirownflyingmountshowtheycouldlearnflyingskills.

VerbalTeaching

Research has confirmed that players learnmuch fromother players, verbally

askingquestionsandreceivinganswers.BonnieA.Nardi,StellaLy,andJustin

Harrisstudiedthewaysplayerslearnthroughtext-basedin-WoWchattingwith

one another, noting that this form of social learning had an emotional

dimension, aswell as a cognitiveone.6These researchers distinguished three

kinds of learning, as defined by what is learned: finding facts, developing

tacticsorstrategy,andbeingsocializedtothenormsandvaluesthatconstitute

gameethos.

From my own observations of fact finding, here is a simple example. In

Stranglethorn’s general chat, one player asked, ‘‘Anyone know where is the

tiger Sin’Dall?’’ Another, immediately responded, ‘‘On top of a hill, in the

middleofwheretheeldertigersare.’’Athirdconfirmed,‘‘Yesgowhereelders

areandlookforamound.’’

AmuchmorecomplicatedexamplewaswhenKizametaskedfellowWinged

Ascension guild members, ‘‘Does anyone know if there is a flight point in

Alterac?’’

Torchyanswered,‘‘Thereis,Ithink.’’

Hotstuntysuggested,‘‘AeriePoint?’’

Kizametdisagreed,‘‘That’sHinterlands.’’

Maxrohnchimedin,‘‘RefugePointe.AerieisinHinterlands.’’

Torchycorrectedhim,‘‘RefugeisinArathi,notAlterac.’’

‘‘Right,sorry!’’Maxrohnadmitted.

‘‘Thanksfortryingtohelp,’’saidKizamet.

Zott authoritatively explained, ‘‘Alterac has no flight path. The closest is

WesternPlaguelands.It’sinChillwindCamp.’’

‘‘Thanks,Zott,’’saidKizamet.

‘‘Goodforyou.’’Maxrohncommented.‘‘That’sright.’’

‘‘IthoughtitwasSouthshore,’’Torchyinterjected.‘‘Butthat’sinthewrong

zone.’’ Indeed, examination of the maps indicates that the closest Alliance

flightpointtotheruinsofAltaracisatChillwindCamp,butSouthshorehasthe

secondclosest,andRefugePointeisprobablythethirdclosest.

Withrespect to tactics,sometimesplayerssharecleverwaysofcompleting

quests.Anexamplethatshowshowtwoapparentlyseparatequestscanaffect

eachotherwaspostedontheWowheadwebsitebyPsonicainJanuary2007.7

Thequestsboth takeplace in theBladespireogre settlement inBlade’sEdge

Mountains,azoneofOutlandforlevel-65tolevel-68players.Onequest,The

TrappingsofaVindicator,requirestheplayertoretrieveaswordandashield

that are held by two level-66 ogres named Droggam and Mugdog.

Unfortunately,eachresidesinalargehut,flankedbytwoeliteguards,eachof

whomwouldbenearlyimpossibleforanindividualplayertokill,andbytwo

non-elites.Theotherquest,GettingtheBladespireTanked,requirestheplayer

toenticefiveogrestodrinkmugsofalcoholthatattractthemifplacedinfront

ofthem,whichdoesnotworkforafewlabeled‘‘sober.’’Psonicaexplainshow

tousethebrewtogettheswordandshield:‘‘Thisquest isnotmarked‘elite’

becauseyoureallydon’thavetokillthe2eliteguardstogetthenamedogre.

Noticethattheguardshave‘sober’intheirnames?SowhatIdidwasthis:1.

kill the2non-elitesbypulling themoutof the tent/hut.2.goascloseasyou

cangetwithoutpulling theelitesandplacea ‘BloodmaulButebaneBrew’on

thefloor.Thiswillpullthenamedbutnotthetwosoberguards.3.Killnamed

ogre.4.Profit:)…easyascakewhenyou remember thatmostogresarenot

able to resist the smell of some brew.’’ Maxrohn confirmed that this tactic

workedwell.

On the level of economic strategies, my character Vadvaro reported an

interesting conversation that he hadwith themaster of his guild,Morskajak,

aboutthebusinessofherbalism.Morskajakreportedhepossessedsixhundred

goldcoins,andcommented,‘‘Notbadforflowerpicking.’’

Vadvaroasked,‘‘Whatpartoftheworkactuallygivesyouthegold?’’

‘‘Eachherbhasazonewhere it ismostplentiful,’’Morskajakcommented.

‘‘Foranexample,theHinterlandsisthebestzoneforSungrass.Andthereisthe

onlyoneplacewhereyoucangatherGhostMushroomsinanynumbers.While

StonetalonMountainsisbetter thananywhereelseforWildSteelbloom.Plus,

someherbssellforalotmorethanothers.GhostMushroomsandGromsblood

sellfortopprices.Alotofotherspaysolittletheyarehardlyworthgathering.’’

‘‘Doyouselltheherbsdirectly,’’Vadvaroinquired,‘‘orusetheminalchemy

orenchanting?’’

‘‘WhentheAuctionHouseispayingwellforherbs,Iselltheherbsdirectly,’’

Morskajak replied. ‘‘When the market drops or even crashes, I use them to

make potions. I always sell them through theAuctionHouse.Vendorswon’t

giveyounearlyasmuchasthesameitemattheAuctionHouse.Theonlything

you have to watch out for is the stuff that won’t sell. For me, the in-game

economy and the Auction House are a major part of the fun of World of

Warcraft….Thegatheringprofessionsofherbalism,skinningandminingpaya

lotbetter thananyof thecraftingprofessions ifyou learn theAuctionHouse

well. The problemwith blacksmithing, leatherworking and such is that you

havetopayforthematerials.Andoftenthematerialscostmorethanyoucan

getforthemanufactureditems….Whenyouareherbing,younotonlyneedto

find where they spawn, but you need to find where there aren’t a thousand

othersgatheringthesameherb.Andyouwouldn’tbelieveit,butyouactually

levelprettyfastwhenyouareherbingbecauseofhowmanymobsyouhaveto

killtogettotheherbsthatyouwant.’’

Learning game ethos depends upon their being an ethical code in the first

place,andindeedoneexists.WoWitselfsuggestsninebasicrulesofetiquette

for playerswho are questing together in parties,which Iwill paraphrase and

illustratefrommyownexperience:

1.Helpeverybodycompletetheirquests,ratherthanquittingassoonas

youhaveachievedyourowngoals.Forwhateverreason,partymembers

frequentlybailedoutwhileotherplayersandIwereinthemiddleofan

instance,leavingustooweaktocontinue.

2.Whenlooting

,

anarea,theplayerswhoneedparticularkindsofloot

mostshouldgetprecedenceinreceivingit.Ifoundthisruleverydifficult

tofollowininstances,becausesomuchwashappeningsofastthatI

oftencouldnotthinkaboutwhatthelootwasorwhetherIneededit.

Afterafewotherplayershadcomplainedtome,Isimplystoppedtaking

anyspecialitemsfromtheloot.

3.Donotlootdeadmonstersifyourgroupisstillincombat.Certainly

thepriorityshouldbeprotectingyourfellowgroupmembers,butsome

groupsIwasinwereconstantlyattackingfreshenemies,leavingnotime

topickuptheneededquestitems.

4.Healersshouldgivehighestprioritytohealingotherpartymembers,

andapologizewhentheyfail.Itiscrucialnotonlytoplayyourpartin

groupendeavorsbutalsotomakesureothermembersknowyouare

doingyourbest.Otherwise,groupsolidarityweakens.

5.Anyplayerwhobecomesthetargetofenemyattacksanddecidesto

retreatbacktowardtherestofthepartyshouldavoiddrawingthe

enemiessoclosetothegroupthattheyattackacomrade.Actually,there

weretimesasapriestwhenIfoundthebestcoursereallywastodrawan

enemyacrossinfrontofaninactiveandwell-armoredmemberofmy

ownparty,becausedonewithcarethiswasamuchquickerwayof

askingmycomradeforhelp.OnceCatulluswascriticizedprecisely

becausehewasnotusinghisfadecapabilitytocauseenemiestoattack

stalwartpartymembersratherthankillhim.Hefeltthiswasunethical,

butitwaspointedouttohimthatothermemberscouldhandletheenemy

better,andheneededtostayalivesohecouldhealthem.

6.Immediatelybeforeabattleoradifficultquest,membersoftheparty

shouldgiveoneanotherprotectivebuffs—shieldlikeorstrengthening

spells—andtheyshouldpayattentiontowhenthosebuffsneedtobe

refreshed.Somebuffscostthereceiverhealth,sothegivershouldbe

carefulinapplyingthem,andinextremecircumstancesmaywanttogive

healingimmediatelyafterward.Partymembersreceivingthebuffsneed

tobeawarethatthosegivingthemmayneedafewsecondsafterwardto

replenishtheirmana.Inadditiontobuffs,partymembersmayneedto

sharequestsandsomeresources.Forexample,magesmayconjureextra

foodanddrink,whichotherpartymembersmaythenuseatrestpointsto

replenishhealthandmana.

7.Whenplanningandconductingabattle,allplayersneedtoavoid

arousingmonstersthatarejustoutsidetheareaanddonotneedtobe

foughtatthemoment.Forindividualsaswellasparties,thestandard

tacticfordealingwithgroupsofenemiesistopullthemofffromtheir

group,oneortwoatatime,tominimizethedifficultyofthefightatany

giventime.Ingroups,thiscanbedifficult,becauseindividualmembers

ofthegroupmaygetdifferentideasaboutwhichmonstertoattacknext.

Theleaderofapartycanmarktargets,withsymbolslikeaskullorstar,

andtellfollowerstoavoidattackinganyothers.

8.Oftenapartycontainstwoormoreplayerswiththesameprofessions,

whothusareseekingthesamematerials.Forexample,twoskinnersmay

eachwanttoskineveryanimalcorpse.Theyshouldtaketurns,ordiscuss

betweenthemwhoshouldgetwhat,iftheirneedsaredifferent.Thisalso

applieswhenpartymembersaredoingthesamegatheringquest.

9.WoW’slastruleofetiquettebeginswithaBiblicalreferencefrom

Matthew5:41(‘‘Andwhoevercompelsyoutogoonemile,gowithhim

two.’’),saying:‘‘Wheneverpossible,gotheextramiletodothingsfor

yourparty.Playyourbest.Dowhateveryoucantohelppartymembers.

Ifyouimpressthem,theymaylookbackonyouwithgoodmemories.

Thiscanbuildgoodrelationsforthefuture.’’8

Asthefollowingchapterexplains,gameethosisproblematic,butherewecan

report that some norms arewidely endorsed even in dealingswith strangers.

For example, a playerwho comes upon anotherwho has beenworking on a

quest shouldnot rush inand take itaway.WhenVadvarowasat level12,he

returnedrepeatedlytoagnollcampsiteinWestfall,wherehecouldprogresson

twoquests.Onewassimplytokillgnollsuntilhehadcollectedeightof their

paws as trophies.Theother quest involved collecting sacks of oats to feed a

horsenamedOldBlanchy,andheknewthatonesackwasintheverymiddleof

thecampsite.Hehadlittlehopeofgettingit,however,becauseitwasguarded

byseveralgnolls,whereas thebesthecoulddowaskill thosewhowandered

farfromthecampfireoneatatime.

Comingtotheareaagain,hesawthatalevel-23Humanroguehadjustkilled

thelastofthegnolls,leavingthesackofoatsunprotected.Figuringthatatlevel

23 she would not be working on this low-level quest for Old Blanchy, and

worried that gnollsmight quickly respawn around the fire, he rushed in and

took thesack.Then, feelingheneeded tocheck if thiswasokaywithher,he

said,‘‘Thanks.’’

Shereplied,‘‘Forwhat?’’

‘‘Unlessyouneedit.’’Hefiguredhecouldgivetheoatstoherifshewanted

them.

Herreactionwas:‘‘Huh?’’

‘‘Sackofoatsforthehorse,’’heexplained.

‘‘Ooono,Idon’tneeditatall.’’

Vadvarothenwishedhergoodluck,andshereplied,‘‘You,too,friend.’’

Respect for other players can break down under conditions of stress, as

Catullus found when he was repeatedly doing a dozen lightning-fast daily

quests in Outland and Quel’Danas, to earn money fast for the May 2008

scientific conference.Other playerswere directly competing to kill the same

beasts,andwhile theyoftenassistedoneanotherbriefly, theyalsogot inone

another’s way. For example, one of the Outland quests involved measuring

flaming whirlwinds in a large open area, and these disappeared as soon as

measured. Catullus was riding around on his huge flightless bird, spotting a

flameinthedistance,andridingrapidlytowardit.Butoftenamoreadvanced

playerwithaflyingmountwouldzoomaheadand‘‘steal’’theflamefromhim.

The fact thatethosmustbe learned implies that someplayershavenotyet

learned it. Two senior players were talking about the crazy antics of the

youngest players.One commented, ‘‘They are okay for elevenyear olds, but

they are just too ADHD [attention deficit hyperactivity disorder] and high

maintenanceforme,andtheyarenotintelligentatall.IguessIshouldsaythey

haveafewyearstogo,notsociallymatureyet.’’

The other older player replied, ‘‘Yah, they need to run together andmake

theirownmistakes.’’This implies thatagooddealof learningisexperiential,

ratherthanverbal.

NonverbalLearning

Playersmaylearnnonverbally,eitherfromtheirownexperiences,byimitating

whattheyseeanotherplayerdo,orbyabstractinggeneralrulesfromthedata

theyhave.Wewillcallthesemodesofself-educationperception,modeling,and

insight.

Perception concerns being able to see and hear things, learning to discern

distinctions thatmaynotbe immediatelyapparent.Forexample, the first two

herbs that an herbalist needs to collect are peacebloom and silverleaf.

Peacebloomisawhiteflowerwithalongstalkthatisfoundonlyinthemiddle

ofopenareas.Silverleaf isa tallbush that invariablynestlesbeside trees.An

herbalistpossessesanherbfinder,whichdisplaysayellowdoton themapat

theapproximatelocationofanherb,andmousingoveritdisplaysthenameof

the herb.But some of themore advanced herbswere especially hard to see,

especiallyiftherewasagooddealofvegetationaroundthem,priortosoftware

update patch 2.3, which made them sparkle. Sungrass, which an herbalist

cannotcollectbeforeacquiringaskilllevelof230,gaveMaxrohnagooddeal

oftrouble.

,

Sometimeshewouldbepracticallystandingonitandstillnotseeit

iftherewereothergrassyplantsaround.Mousingoveranareawhereyouthink

anherbiswilloftendetectitbecausethecursorchangestobetheclipperyou

usetoharvesttheherb,butscanningawideareacanbeverytime-consuming

because the cursor changes only after a delay. Findingmanyherbswould be

extremelydifficultiftheplayercouldnotemploybothperceptualandcognitive

cues.Yes,cognitiontellsyoutolookinopenspacesforpeacebloomandnextto

treesforsilverleaf,butyoustillneedtoseethem.Afterawhile,lookinginthe

right places becomes second nature, part of your perceptual apparatus rather

thanaverbalcognitiveruleyouhavememorizedintellectually.

Especially important is judging distance. A character that can kill at a

distance,suchasapriestwithdamagingspellsorahunterwithagun,willwant

tomaneuvernearenoughtoanenemytoattack,butnotquitenearenoughtobe

detected.Anenemyhasanaggrodistance,comparabletothereactiondistance

inethologyorthepersonalspaceinhumanproxemics.Visuallyestimatingthat

distance becomes second nature to an experienced player. In the huge

Maraudoninstance,beforefullypreparing,Maxrohnoftenmovedforwardnear

thenextenemy likely tobeattackedsohewouldbe ready to jumpwhenhis

party attacked.Amember of his party exclaimed, ‘‘Max, you’re a nut,man,

goingtomanaregeneration10yardsfromaggro,heh!’’

Experiencedplayersalsolearntoreadthegeography.9Asetofenemiestends

tobetiedtoaparticulararea,wheresomepatrolshortdistances,otherslonger

distances,andalladjusttothehillsandotherstructuresaroundthem.Often,the

playercanspotasafe location,usuallyona largerockor the lowfingerofa

hill,whereitispossibletostandwithoutaggravatinganyoftheenemies,while

beingcloseenoughtostrikeoutatthem.Whentryingtopeeloneenemyaway

fromagroup,theplayerinstinctivelyidentifiestherightdirectioninwhichto

pull that enemy, where no other dangers will intrude from other directions.

Withoutevenconsciously thinkingabout it,anadvancedplayerhasaplanof

escape, to run in a particular direction or to jump into a river if the enemies

masstoopowerfully.

Although most of WoW’s content is visual, some sound effects convey

information.Manybeastsandenemiesemit a soundwhen theyattack, and if

theplayer isnot looking in theirdirection, thisnoisemaybe the firstclueof

danger. A particular sound like a pair of dissonantmusical chords alerts the

player to the fact that an invisible or cloaked enemy is in the neighborhood.

Thus, perception involvesmore than one of the senses, plus some cognitive

preprocessingofinformationtomakeitmaximallyvaluable.

Modeling is the learning that takes place when one person sees another

perform an action or express an emotion, and then imitates it later. Albert

Bandura, the great behavior modification psychologist, argued that adopting

good behavior patterns is farmore important than gaining supposed insights

about inner traumas.10 He said modeling was a powerful way of curing

phobias, for example. If you are afraid of snakes, the best way to lose that

phobia is not to undergo psychoanalysis to gain insight into the symbolic

meaning of snakes for you, but to watch another person handling snakes

successfully—why people would want to handle snakes is another matter.

Much learning in WoW takes place through modeling, as it does in the

surroundingworld.

I rememberwhenMaxrohn needed to kill somemurlocs at a point on the

southshoreofLakeEverstillintheRedridgeMountains,earlyinmyresearch

when my skills were poorly developed. Murlocs are rather aggressive

amphibious humanoids, who emit a disgusting gurgle of surprise when they

discoveryourpresence,asapreludetoattackingyou.Ihadnotroublekilling

them one at a time, but they were bunched together, so the work was

dangerous.Asoften is thecasewithmurlocs,somewereon the landwhereI

couldseethem,butotherswereinthewaterunseen,readytogurgleandjump

atmeifIgottoonear.

Awarriorcamealongwiththesametask,andwebegankillingthemurlocs

sidebyside,attackingthemtwoatatime.Thenthewarriorwentintothewater

anddisappearedfromview.Ihadtriedswimming,butwasnotverygoodatit.I

wassurprisedtoseethewarriorputhisheadunderwater,andIcouldnotfigure

out how to do it. I imagined, correctly as it happens, that he could see the

murlocs under the water, so I followed him, clicking on the red labels that

showedtheapproximatelocationofanymurlochebattled,andaddedmyspells

tohiskillingpower.Thisepisodetoldmetherewasmuchmoretoswimming

thanIhad imagined,and inspiredme to lookup thecontrolsnecessary todo

whatthewarriorhaddone.

Once, Etacarinae took a Human warrior into territory he did not know

existed, thereby teaching him lessons on many levels, several of them

nonverbally.Atlevel13,shewasinStormwindforweaponstraining.Although

shehadanappointment tomeetAlberich in Ironforge so she couldgivehim

examplesof theDraenei language, shehad time towaste anddecided tokill

some beasts inWestfall to hone her skills. On the way she met the level-8

Humanandthoughtitwouldbeamusingtoimpresshimwiththepowerofher

flame totemandher general facility in combat.Shehelpedhimkill aDefias

bandit,andhequicklyinvitedhertoformaraidingpartywithhim.Sheagreed,

then, ignoring the fact thathewas formally the leader, she said, ‘‘thisway!’’

andledhimintothehillssouthofStormwind.

FewplayersseemtoknowthereisaremarkablemountainpassatThunder

Falls,whereDefiasbanditshaveahideawayanditispossibletoclimbapeak

that affords amarvelous view down ontoWestfall. After showing him these

sights,ratherthandescendingthecliffontheWestfallside,shetookhimdown

to the Great Sea and began swimming north. She knew from Lunette’s

experiences that it was possible to swim along the edge on the continents,

sometimesfindingunknownsites,butshedidnotknowwhattheymightfindin

thisdirection.Logically,theymightneedtoswimpastcliffssealingoffseveral

regions to reachMenethil, aDwarven town,which shebelievedwas the first

zonewithapassableshore.(ThiswasbeforetheLichKingexpansionopened

StormwindHarbor,andindeeditispossibletoswimtheretoday.)Theyswam

formorethantwentyminutes,occasionallystoppingforabriefhikeinvalleys

thatinevitablywereclosedoffbyhighcliffs.Eventually,shesawashapeinthe

distance.Likemanyteachers,shewantedtoappearmoreknowledgeablethan

shewas,soshesaid,‘‘Almostthere.’’Inafewmoments,theyhaddiscovered

Newman’sLanding,aruinedhousewithadock,wheretheypausedforawhile

beforecontinuingtheirvoyagenorth.11

After another long swim, Etacarinae and the Humanwarrior followed the

shore, turning east, and soon trees appeared along the shore. Knowing that

Wetlandsheldmanyenemiesthatwouldbelethalforlow-levelcharacterslike

themselves,shetoldhercompaniontobecautious.Afteravoidingadangerous

murloc, she saw a dim shape on the northern horizon, guessed it was the

thrivingporttownofMenethil,andbeganswimmingacrossthebaytowardit.

Indeed,itturnedouttobeMenethil,andsheshowedhimwherethedockand

flightpathwere,tohelphim

,

infuturetravels.Thewholeexpeditionhadtaken

morethananhour,andbroughtthewarriortoterritoryfaroutsidethescopeof

alevel-8Human.Whenheaskedwhatotherwondersshewasabletoperform,

she lookedathimfora second, thenducked into thenearestdoorway,which

sheknewtobeaninn,anddisappearedfromhislifeforever.

Insightlearninginvolvesabstractingalessonfromone’sobservationsorby

assembling information from multiple sources. A fundamental feature of

insights is that they tend toexist inhierarchies,with later insightsmodifying

earlierones.First,apersondevelopsamentalmapdescribingpartoftheworld,

one thatsuccessfullyachievesearlygoals.Then,heorshebecomesawareof

anomalies or contradictions that suggest amore sophisticatedmentalmap is

needed.Forexample,inthecenterofeverynewbiezone,wherenewcharacters

entertheworldatlevel1,low-levelanimalsarewanderingaroundwhowillnot

attackon their own initiative, butwill fight backwhenattacked.Thenewbie

gets one or more quests to kill some of these animals, and their

nonaggressivenessallowsthenewbietogainskillindefense.Theseattackable

but nonaggressive animals can be spotted by their names being printed in

yellow, rather than red for animals that will attack, or green for NPCs that

cannotbeattacked.Forthenewbie,thisnonaggressivenessallowshimorherto

learnhow toget set foranattack,andprotectsagainstanattackbya second

animalthathappenstopassclosetothefight.Afterleavingthisoriginpointin

thenewbiezone,theplayerwillstopseeingyellow-namedcharactersandwill

assume that all other animals encountered at about the same level as the

characterwillbeaggressive.

Thisisafalseconclusion,andbeforetoolongthecharacterencountersother

yellow-namedcharacterswhoareequallynonaggressivebuthavehigherlevels,

andthuscouldgivethecharacterexperiencepointsifkilled.Infact, thereare

manyareasaroundtheWoWworldwhereanumberofnonaggressiveanimals

live, with just a few aggressive ones wandering around them, that make

excellent places for comfortably leveling-up.For example,Lunette found the

areas around Maestra’s Post in Ashenvale, especially the area to the west,

aboundedinnonaggressivebuckdeeratlevels18or19.Therewerealsoafew

ghostpawrunners,aggressivewhitewolvesatlevels19or20,butseldommore

than two in agivenmeadow.Lunettewouldenter ameadowcautiously, spot

thewolves,attackoneassoonastheotherwasatadistance,andthenkillthe

secondinturn.Afterdealingwiththewolves,shecouldrelaxandbeginkilling

thedeer.Ifshewasfightingone,andanothercamenear, itwouldeitherwalk

pastorpranceaway,andneverjoinedthefightasanaggressiveanimalwould

do.

Lunette also casually slew level-17 to level-19 giant foreststrider birds in

TwilightVale, the southernmost sectionofDarkshore,while shewashunting

forfinepeltsfromthemoonstalkertigers.Lunettegainednearlytwofulllevels

from this relatively comfortable hunting,when shewas level 17 through 19.

Later,whenshehadreachedlevel23,Lunettediscoveredanarrowvalleywith

noaggressiveanimalsatall,butmanynonaggressivelevel-22tolevel-23stags,

justsouthofStonetalonPeak.Maxrohnhappilyharvestedthelevel-30tolevel-

31 snapjaw turtles along theMisty Shore northwest of theAlteracHills and

alongthewaternearSouthshoreintheHillsbradFoothills.Thisprinciplegoes

all the way to the highest zones. For example, a large area of Crystalsong

Forest in Northrend, a zone notable for its lack of quests, is inhabited with

level-76tolevel-78stagsandwalkingtrees,whoarereadyforeasyslaughter.

Unless the player is lucky to stumble into one of these excellent upper-level

hunting grounds early in his or her progress, or is told about them, their

potentialmightnotdawnonhimorherforalongtime.

LearningandUnlearningTenacity

Wehopewelearnfromourmistakes,butsometimesthelessonishardandthe

wisdomisambiguous.Myfirstexplicit researchgoal inWoWwas toget the

lastdataIneededforajournalarticleonthereligiousimplicationsofelectronic

games,whichrequiredinterviewingfellowpriestsattheCathedralofLightin

Stormwind.12 I felt nobodywould respond coherently to a playerwhowas a

complete newbie, so I set the goal of reaching level 20 before the first

interview. I had not yet decided to write a book about WoW, so I was not

payingverymuchattentiontomanyaspectsofit,andtoanewbielikemyself

thecomplex,dynamicenvironmentcanbequiteoverwhelming.Thus,Ifailed

to consider at first the fact that the characters of many other players were

Dwarves and Gnomes, and that their home territory was far away from the

landsnearStormwind.IfailedtoaskmyselfhowtheygottotheplacesIfound

them.

IdecidedtovisittheMysticWardinthedistantDwarvencityofIronforgeto

study the religion there, which I thought might be culturally quite different

fromthatinStormwind.Themapsseemedtotellmethewaytogowasthrough

two very dangerous zones, the Burning Steppes and Searing Gorge, and I

guessed that the direct route would start at the village of Lakeshire in the

RedridgeMountains.Iknewthatareafairlywell,andhadoftenstoodatafork

intheroadlookingnorth,wonderingwhichpathwastherightone.

Unfortunately, both paths were blocked by vicious Blackrock warriors of

variouskinds,whowereatcombatlevelsbetween19and25,ofteningroups,

sotherewaslittlechancethatIcoulddefeatthemalone.SoIstoodatthefork

in theroad,pondering.Alongcameagroupof fourplayerswhoaskedme to

join and help them on their quest. Seeing this asmy chance to get past the

cordon of Blackrockwarriors, I agreed. The leader took us up the left-hand

path,andwesoonfoundourselvesatRender’sCamp,wheremanyBlackrock

warriorsinfestedacavern.ThegoalwastokillfifteenBlackrockChampions,

whosecombatlevelis24to25,animpossibletaskforanunaidedpriestatlevel

20.

Thefiveofuswereabletokillseveralchampionsrightaway,gangingupon

themoneor two at a time.But aswegot deeper into the caverns,we found

ourselves increasingly surrounded, and the job got much tougher. Soon we

wereconstantlygettingkilled,appearingatthecemeteryonthesouthshoreof

LakeEverstill,andhavingtorunrepeatedlybacknorthacoupleofmilesinto

the caverns and look for a safe place to rez, where the Blackrock warriors

wouldnotimmediatelykillus.Afterkillingaboutadozenchampions,wehad

stoppedmakinganyprogress,andtwoofthefivegroupmembersquit.

The leader and one other player,who happened to be aGnome,were not

quite ready to admit defeat. Recalling that one of the virtues taught at the

CathedralofLightistenacity,Idecidedtostickwiththem.Wefoundourselves

crammed together in a small alcove of the caverns, hoping a Blackrock

Championwouldnotkillusbeforewehadregainedstrengthafterresurrecting.

But just beforewewere ready to defend ourselves, onewould notice us and

annihilate us. Finally the leader said he had an invisibility spell that would

allowhimtoresurrectandgainstrengthunnoticed.HetoldmeandtheGnome

towaituntilhehaddistractedthenearestchampion.Thenwewouldrezandget

ready to help him. This desperate tactic worked, and with admittedly great

furtherexertions,wewereabletokill

,

ourfifteenthchampion,andthethreeof

usranoutofthecaverntoourindividualdestinations.

Thisexperiencetaughtthevalueoftenacity,soIbravelyheadednorthacross

theBurningSteppes.AllthemobsintheSteppeshadlevelsmuchhigherthan

twicemyown,from48through57,andIsoondiscoveredtheycouldkillmein

one or twowhacks, and I could do nothingwhatsoever to them.The land is

literally blasted and burned, with ashes instead of earth, and only the most

shattered ruins of houses. I tried to keep to the path, but at times itwas lost

underlayersofashes,andthemonstersseemedtohavenocompunctionagainst

chargingalongthepathafterme.Inplaces,thegroundiscutbyriversofred-

hotlava.WhenIreachedthealmostcompletelycorrodedruinsofThaurissan,I

lostthepathcompletely.

The maps suggested I might get through to Searing Gorge at Blackrock

Mountain,whichwason thewest sideof thenorthernborderof theBurning

Steppes.Ihadenterednearthesoutheastcorner,somyjourneywasterriblein

bothlengthandinthetraumaofconstantlybeingswattedlikeafly.Thetunnel

throughthemountainisominous,butsurprisinglyitcontainednomonsters,so

IfeltmyplanwasvindicatedwhenIstaggeredthroughtoSearingGorge.Asif

topunishmeformyoptimism,amonsterkilledmeassoonasIgot through.

Mercifully, anotherplayerat about level50waskindenough to resurrectme

immediately,buthecommented,‘‘Aren’tyoutooshortforSearingGorge?’’At

least themapwasmuchclearer, showinga roadcutting the full lengthof the

zonetoStonewroughtPassinthenortheastcorner.

Misfortunedoggedmysteps,however,anditwasonlyaftermanydeathsthat

I finally reached Dustfire Valley and the entrance to Stonewrought Pass,

knowing that pleasant lands with only low-level monsters lay beyond. Only

thendidIdiscoverthatoneneedsakeytogetthroughthegate.Istoodtherea

longtime,hopingthatsomeonewouldcomealongholdingakey,butnobody

came.Mytenaciousattempt,at thecostofadozenhoursofplay,wasa total

failure. I rubbed the magic stone that would take me back to the inn at

Goldshire in the Elwynn Forest, where I had originally entered World of

Warcraft,feelingverymuchdefeated.

Only then did I really think.How could the numerous low-levelDwarves

andGnomesIhadseenhavecrossedtheBurningSteppesandSearingGorge?

Before I had gone there myself, and discovered what horribly dangerous

territories they are, I had vaguely imagined they had crossed in groups,

combiningtheirnumberstoovercomeindividuallystrongermonsters.Butthat

ideawasnolongerplausible.Themonstersweretoostrongandtoonumerous

overtoowideanarea.ItookoutmycopyofWorldofWarcraftMasterGuide

andlookeduptransportation.13Asmallparagraphinthishugebookexplained

thattherewasasubwayrunningunderground,linkingStormwinddirectlywith

Ironforge. From the inn, it was a pleasant, unimpeded stroll of perhaps five

minutes to the entrance, a place I actually had seen before but it had looked

ominous and unmarked by any sign. In fivemoreminutes,without stress or

cost,Ireachedmydestination,thinkingofallthehorriblemonsterscrawlingon

theashesabovemyhead.

What is the lesson?Tenacity isgood,but therecanbe toomuchofagood

thing. Excessive tenacity is obsession.Onemust be flexible enough to think

clearly about the evidence one sees, and imagine alternative routes to any

importantdestination.Furthermore,oneshouldlearnasmuchaspossibleabout

one’s environment, even when the information does not immediately seem

useful. This highlights one of the flaws of behaviorist theories of learning;

humans learnmuch that is not immediately rewardingor costly, because that

knowledgemaycomeinhandy in thefuture. If Ihadfully realized that Idid

notunderstandhowtheDwarvesandGnomesgottoStormwind,Isimplycould

have asked one of them. One should be moderate in all things, including

moderation.Fundamentally,therefore,allrulesareatbesttentative—including

thisone.Decidingwhentofollowone’shabitualrules,andwhentobreakthem,

isanart.Yes,oneshouldoftenbetenacious,butonlywhenitisrighttobeso.

Howoneknowswhentoinvokeanescapeclauselikethatisanotherquestion.

ArrestedDevelopment

Toquest is to learn,andWoWcharacterscease learningonlywhen theystop

questing. Even active players often ignore some of their characters, and of

courseacharacter stops learningwhen theplayer stopsplaying.Toget some

insight into why a person or character might choose to halt the process of

development,letusconsiderthestoriesofAristotle,Vadvaro,Incognita,Zodia,

and Annihila. The first four of these characters chose not to go beyond

experience level 20, which means abandoning quests and refusing to accept

newassignments.Annihila,anUndeaddeathknight,enteredexistenceatlevel

55butrefusedtogobeyond57.Eachofthefivehasasomewhatdifferentmix

ofmotivationsandpersonalitycharacteristics.They represent threeof the ten

races,andfourofthetenclasses.

Aristotle, a Human mage (see figure 4.2), was the first of my research

assistantstobesentintoAzeroth,buthewassidelinedforalongtimewhenI

realizedthathealingpriestscouldgivemethebestvantagepointfromwhichto

understandsocietyinavirtualworld,andMaxrohnbecamemymainassistant.

Thus,Aristotle is theoldestofmycharacters,nearing theageatwhichmany

workers would retire or a traditional member of the upper classes in India

mightretreatintospiritualcontemplation.

Figure4.2

Aristotle,aHumanmageandphilosopher,lecturingaboutcultureintheStormwindartmuseum.

Other factors were the skills that Aristotle developed, which made him

largelyindependentofotherpeople.Firstofall,asamagehecouldconjureup

bothfoodanddrink.Whilethismightmakehimvaluabletoagroupinraids,

becausehecouldprovision theothermembers,henever reallydeveloped the

habitofquestingwithotherpeople,andhebelongedtoguildsonlytoenjoythe

little bit of intellectual banter he found in the chats. Second, Aristotle was

always interested in nature, so he learned a number of nature-oriented skills

thataddedtohisself-sufficiency,providinghimwithmuchtosellontherare

occasions that heneeded toget his armor repairedor replenishhis supplyof

manufacturedgoods.Hismainprofessionswereherbalismandskinning,buthe

alsolearnedfishingandcooking.Sincehecouldconjurefoodinafewseconds,

hereallydidnotneedtohuntorfish,butcatchinganicefishandcookingitfor

hisdinnergaveaspecialsenseofsatisfactionthatheenjoyed.

Givenhismaturity,hedidnotresentthefactthatquestgiversweresending

himonmissions thatoftenhaddubiousgoalsandevenmoredubiousmeans,

but he was irritated that everyone around him took it for granted that one

should acceptwhatever questswere given.He came to believe that the only

genuinequestscame fromdeepwithin the soulof thequester.Thus, thebest

waytoseekquestswastoknowthyself.Putmoresimply,hewasbynaturea

philosopherratherthanawarrior.

Hisdoubtsclarifiedwhenhereachedlevel15andmetCaptainGrayson,the

ghostwhohauntstheWestfalllighthouse.Thecaptain’sshipwaswreckedone

darknightyearsagoafterOldMurk-Eye,theleaderofthemurlocs,hadscared

away the family that tended the lighthouse.Consider thismetaphor:

,

What is

worse than a dangerous coast that lacks a beacon?The answer:Adangerous

shore that has a beacon that is not shining.Disaster ismost likelywhenwe

wrongly thinkweare following trustworthyguidance.The family returned to

the lighthouse and lit the beacon, but then Grayson’s ghost had watched

helplessly as the murlocs slaughtered them. He explained to Aristotle, ‘‘My

afterlife plight is to see that no others follow my destiny.’’ Given this

compellingjustification,Aristotlewashappytocompletethreequests,finding

oilforthebeacon,killingOldMurk-Eye,andthinningtheranksofthemurlocs.

Aristotle took up residence in the lighthouse, ready to get more oil when

needed,andhappytohaveGraysonforacompanion.Indeed,foraphilosopher,

whatbettercompanioncouldhehave?Beingaghost,Graysonhadnopersonal

need for material things. Existing on the other side of death, he had an

interestingperspectivethatenlivenedtheirdiscussions.Graysonwasneutralto

both Horde and Alliance, so he provided a certain detachment from all the

politics that muddied analysis of the fundamental basis of ethics. Aristotle,

beingalive,wasthemoreactivethinkerofthetwo,andhedevelopedthehabit

ofcallingGraysonbythenameofhisformerteacher,Plato.Shadethathewas,

GraysonhadexpresseddoubtsthatHumanswereanythingmorethanshadows

cast by firelight on thewall of a cave, and this remindedAristotle thatPlato

usedtosaythesamethingwheninanespeciallyfoolishmood.

No,Aristotlesaid,Humansarereal,andtherearetwosensesinwhichthey

arereal.First,Humansarepartofnature,likethefire,likethecave,andlikeall

thelivingthingsthataresovitalandsofascinating.Second,Humansarereal

because they can transcend nature, because they can think about it, ask

questions,andcometounderstandit.Inshort,Humanscanaspiretodiscover

truthiftheystudynature,iftheystudyHumansociety,andiftheydosowith

thetoolsoflogic.

Aristotledidnotreallybecomeahermit.Hisinterestinnaturesenthimout

hunting and fishing far more than needed; then he would sell the loot he

gathered to give it some use, while emptying his inventory. Hewould often

visitGoldshiretodosomebusiness,hearthenews,occasionallytraveltoother

lands to study their governments, and debate with anyone willing to

philosophize. When he reached level 17, he happened to meet Zaldimar

Wefhellt, themage trainerwho lived inGoldshire Inn,who offered ‘‘further

insightintotheworldofmagic.’’Alwaysinterestedindebatingotherpeople’s

supposed insights, Aristotle agreed. But rather than uttering a platitude as

Aristotle had expected, Zaldimar told him to visit Jennea Cannon in the

Wizard’sSanctumatStormwind.

The city was in the middle of celebrating Brewfest, with drinking and

singing that Aristotle found most offensive, but his mood improved

considerablywhenheenteredtheMageQuarter, themostbeautifuldistrictof

the city, lush with foliage, framed by exquisite renaissance architecture, and

largely devoid of people.Aristotle climbed the spiral ramp to the top of the

Sanctumandpassedthroughtheportal.

Jennea, a level-40 mage trainer, had no time for philosophy. She gave

Aristotlesomenewspells, includingonethatwouldhelphimdetectmagic in

theenvironment,thensenthimonaquesttocleanupamanariftdisturbanceat

the tavernnextdoor.Whenhe returned toherwith three rift spawncaged in

containment coffers, she promised tomake him awizard’s robe if hewould

bringhertenpiecesofcommonlinenclothandsixchargedriftgemsthatcould

befoundonlyinoneminefarnorthintheDwarvenlandofLochModan.Inthe

end,Aristotledidhave loyalties that couldmotivatehim toundertakequests,

loyaltytoGraysonandloyaltytotheSocietyofMages.ButGraysongavehim

no new quests, and until the society called, he enjoyed a contemplative

retirementatthelighthouse.

Vadvaro,arogue,sharedsomecharacteristicswithAristotle,beyondthefact

that both were Human. For one thing, both of them possessed powerful

curiosities.ButwhereAristotlewantedtounlockthemysteriesoftheuniverse,

Vadvaromerelywantedtounlockboxes,sohecouldstealtheircontents.Both

likedhunting,however,Vadvarodidsonotbecausehewasfascinatedbynature

but because he needed raw materials for his leatherworking business. He

preferred to pick people’s pockets rather than their minds. Sometimes he

dreamedaboutcarryingoutamajorcrime,aget-rich-quickbankheistperhaps,

andsometimesheplottedwithfellowrogues.However,theplansneverroseto

thelevelofaction.

IsupposeVadvarowaslazy.Forawhile,hebelongedtoaguilddedicatedto

thefantasynovelsEdgarRiceBurroughswroteabouttheplanetMars,andhe

enjoyed the conceit that he was a reincarnation of one of the heroes. Such

fantasies were pleasant to think about, but real questing was tough work.

Reachinglevel20meanthewaswelltrainedinpickinglocksandpockets,and

could handle the environment aroundLakeshire.On a typical day, he can be

found asleep on one of the comfortable beds upstairs at the inn. In late

afternoon,hemightgooutforacouplehours,perhapskillingahelplesswild

pigifhecouldnotfindasuitablyfullpockettopick,thenbacktotheinnwhere

dinnerandamugofalewouldbewaitingforhim.Onlyonethingmightchase

himoutof thisdisreputablebutcomfortable lifestyle,namely, thepolice.The

guardsaroundthetownwerereadytodefendagainstenemyattack,butgiven

theconstantstateofemergency,therereallywerenopolicetohassleanhonest

thieflikehim.

Incognita,anUndeadpriest,mayhavepossessedcuriosityonce,asshemay

havepossessedafamilyandacommunitybefore theplagueerased them,but

she simply did not remember. The search for truth becomes hollow when

memoryfails.Supposeyouhadlearnedtheultimatemeaningofeverything,but

couldnotrememberit!Poisedbetweenlifeanddeath,shemightbeexpectedto

hunger for life. For the Undead, this hunger took on a horrible meaning,

however,becausethequickestwayoneofthemcouldrecoverfromdamagein

abattlewastocannibalizethebodyofthedefeatedenemy.Aristotlemayhave

beenattractedtootherpeople’sminds,butIncognitadidnotenjoythetasteof

theirbrains.Theonegreatmysteryshehadsolved,duringhertwentylevelsof

questing,waswhathappenedonFenrisIsle.Theanswerwasthatcorpseswere

being brought there by rot-hide gnolls for reanimation as soldiers of the

Scourge.Thiswasnotahappydiscovery,anditdidnotinspirehertoexplore

othermysteries.

Whereas Vadvaro was lazy, Incognita was unmotivated, almost as if

suspendedintime.TheUndeadhavetheabilitytoswimunderwaterthreetimes

as long as any other race, because theirmetabolismsworkmore slowly and

havelessneedofair.Therewasnoimmediateprospectofescapingthisliminal

existencebetweenlifeanddeath.Shehadnoideahowsociableshehadbeen

beforetheplague,butshecertainlyhadfewsociableinstinctsnow.Losingtoo

many lovedones isequivalent to losing thecapacity for love.Withoutstrong

commitments, or any realistic future hopes, her sense of time was unstable,

slowinsomerespectsbutfleetinginothers,alternatingbetweenthequickand

the dead. She sits today, on the ledge over the entrance to the Silverpine

Sepulcher, motionless but ready to fall either out or in,

,

‘‘linear,’’ because it

allowedonly one route from start to finish. In contrast,World ofWarcraft is

highlynonlinear:

Intermsofgaming,thismeansthattheplayerisnotlockedintoachievingdifferentgoalsin

aspecificorderorinachievingallofthegoalssheispresentedwith.Instead,theplayeris

able tomove through thegame inavarietyofpathsandcanbe successful inavarietyof

ways.Nonlinearityleavestheplayerwithmorechoicetoplaythegameherownway.7

Thegreaterthenonlinearity,andthegreaterthechoicesingeneral,themore

the game becomes a world. Consider the evolution ofMario’s environment.

SuperMarioBros.wasreleasedin1985,whenthevideogameindustrywasin

aslump,anditwasinstrumentalinlaunchingthegenretowarditscurrenthigh

popularity.Mariohasasinglegoal,torescuePrincessToadstool.Todothis,he

needstofighthiswaythroughanumberofdistinctlevels,essentiallyrunning

linearly from left to right, with many jumps and climbs providing the

semblanceofaseconddimension.Attheendofeachlevel,heisportedtothe

nextlevel,inasetorder.SuperMarioWorld,issuedfiveyearslater,takesthis

approach to its logical extreme, a huge number of levels, most of which

howeverareentirelylinear.Thereareafewmajorchoices,somehiddenareas,

amap throughwhich theplayermay revisit old levels, and thepossibilityof

finishingthegamewithoutaccessingeverylastoneofthem.However, thisis

notyetavirtualworld,despitethename.Onereasonissimplythelimitations

of thegameconsole, theSuperNintendo,althougha fewgamessuchasStar

Foxwent somedistance in thedirectionof the thirddimension,bymeansof

additionalcomputingpowerinthegamecartridge.

SuperMario64,releasedin1996forthemorecapableNintendo64system,

offered three dimensions of movement and gave the player many choices.

Because it is nonlinear, it encourages the player to explore the world, thus

gratifyingawider rangeofhumanemotions thanagame thatconsistsofone

predetermined jump or combat after another. The game iswon by collecting

stars,butMariocan rescuePrincessPeachwithout findingallof them.Thus,

there can be two different definitions of winning: rescuing the princess or

getting all the stars. Super Mario 64 is very nearly a virtual world. Most

crucially, it lacks other people, because it is a one-player game.Also, it is a

gameratherthanaworld,preciselybecauseithasanending.Aplayercanwin

games inside a virtual world, but cannot really win the entire world itself.

Finally,anelectronicenvironmentisnotfullyaworldunlessitgivespeoplethe

freedomtocreatethingsoftheirowndesign.

World ofWarcraft is far more than a game. It contains in excess of five

thousandcompletablequests,eachofwhichmightbeconsideredagame,but

WoWcannotbecompletedasawhole.8Thenearestthingtoanendgoal,when

itwasreleasedin2004,wasthehighestexperiencelevelachievable,whichwas

sixty. In 2007, the top experience level was increased to seventy, and in

November2008, the top level roseagain toeighty.Butevenat the top level,

therearemanychallengesstill tomeet, in theformofdungeonsor instances,

battlegrounds, and thecollectionofvaluablevirtual items to strengthenone’s

characterinduelsortogiveone’scharactermartialbeauty.

Therearemanyopportunities to interactwithotherpeople.Noinformation

systemyetbuiltcouldhandletenmillionpeopleatonce,andtoomanypeople

competingtokillthesamebossenemywouldspoiloneanother’senjoymentof

triumph.TheNorthAmerican regionhasnearly250 separate,parallel realms

(or computer servers), andeachonecanhandle amaximumof4,000players

simultaneously.Acharacterislimitedtoonerealm,buteachplayermayhave

characters in multiple realms, or multiple characters in the same realm. A

player cannot run more than one player at a given time, however, without

purchasingaseparateaccountforeachcharacter,andusingmultiplecomputers.

Despitesuchlimitations,sociallifeinWoWisexceedinglydiverse,and4,000

charactersarequiteenoughforacomplexsocialstructure.

Themain areaof limitation is the creationof virtual objects.Anumberof

professions that players may choose for their characters involve assembling

complex objects from multiple parts, but one cannot invent an object and

construct it entirely from scratch. This contrasts with the popular nongame

virtualworldSecondLife,inwhichonemayuseagraphicsprogramtocreatea

physicalobject,uploadimagestocoveritssurface,thenwriteascriptprogram

tomakeitdothings.9

There are two reasonsWoW is limited in this way. First, all the graphic

imagesresideontheuser’scomputer,ratherthanbeingdownloadedlaboriously

from the server as in Second Life. This means that the graphics are much

smoother in WoW, allowing a character to run from one environment into

anotherwithoutpausingfor thegraphicsfiles todownload.Aconsequenceof

this design choice is that you cannot create your owngraphics, because they

wouldnotbeavailable toall theotherplayers.Second,becauseWoWis still

promotedasagame,thedesignersneedtobeverycarefultopreventcomputer-

savvy players from gaining an advantage over otherswith less programming

expertise. If Icouldcreateanyobject Iwant, Icould forgeasword thatkills

any enemy in a single blow.However, aswe see in later chapters, the social

software included in the WoW user interface gives players wide scope for

creating social groups, notably guilds, with user-defined membership ranks,

evocative names, role-playing styles, goals, and memberships. Thus, the

opportunitiesforcreativityaresignificantwithoutbeinginfinite.

WoWretainsmanyfeaturesofagamewhilebeingmore thanagame.It is

worth noting also that many social scientists view the real world in gaming

terms.Theinfluential1944bookTheoryofGamesandEconomicBehavior,by

JohnvonNeumannandOskarMorgenstern,launchedgametheoryasabranch

of economics, social exchange theory, and an analysis of society more

broadly.10 However, this was far from the first influential classic that

consideredsocietyintermsofgames.HomoLudens,writtenin1938byJohan

Huizinga,arguedthathumansbytheirverynatureplaygames,andthatcultural

innovationsgenerallyariseinplay.11Indeed,weshouldconsiderhowWorldof

Warcraftisalsosomethingbetweenagameandaworld,namely,acivilization.

Everymajorcivilizationisanintegrationofmultiplesocietiesandcultures,and

thusitpresentshugechallengesforsocialscience.

SocialScienceinaVirtualWorld

Contemporary social sciences are fragmented, undecided about fundamental

issuesoftheoryandmethods,andratherlowinsocialstatus.Superficially,the

computerand informationsciencesappear toenjoydemonstrablesuccessand

high social status. Beneath the surface, however, these apparently separate

fieldshavemuchincommon.Mostimportant,theyhavemuchtocontributeto

eachother.

Arguably,sociologywasthemostcomputationalofallthesciencesacentury

ago, but ironically, it has been left out of some of the most sociological

developmentsinrecentcomputerscience.Therootsofcomputationalsociology

werefirmlyplantedbyHermanHollerith’swork toanalyze thedatafromthe

1900censusoftheUnitedStates.12Toanalyzesocialdata,Hollerithdeveloped

the entire system of punched

,

depending upon the

slightesthintofhopeordespair,feelingnothing.

Zodia’sstoryisquitedifferent,yettouchesuponthesamethemes.Itbegins

withthecrashoftheExodar,thespacecraftcarryingallherDraeneipeoplethat

brokeupoveranarchipelagooffthenorthwestcoastofKalimdor.Asapriest,

her first experiences were rushing to save injured Draenei, gathering moth

blood to replenish the healing crystals, and helping to staunch the pollution

flooding from the wreckage strewn across the landscape. Frantically, she

learnedahealingtechniquecalledtheGiftoftheNaaruandbeganapplyingit

to injured survivors. Other tasks required her to gather scattered equipment,

collectscientificdata,andjoinindefenseagainstanincursionbyBloodElves

of the Horde. In time, she ventured out across the major islands of the

archipelago,Azuremyst andBloodmyst, visiting the city thatwasbeingbuilt

aroundthemainfragmentoftheExodar.Thereshediscoveredadockwherea

ship could take her away fromher desperate people, intoNightElf territory,

andonacrossthenewworld.

Why,sheaskedherself,wouldshewanttoleavetheislands?Whileshewas

exploring them, she had learned to love them. Fellow victims of the Exodar

crashneededherhere.Tohelpothersand tosupportherself, she learnedfive

skills: first aid, cooking, fishing, herbalism, and alchemy.Zodia first saw the

benefitsoffishingwhenshelearnedthealchemyrecipefortheelixirofwater

breathing, which requires the alchemist to have the oil from a fish. At the

Exodar, she learned how to fish and bought a rod and reel from a fishing

supplies vendor who was peacefully fishing in a decorative pool inside the

Exodar.She triedfishing thereherself,butwas immediately told thereareno

fish in that water! Just outside, in the lakes near the entrance, she quickly

caughttwentyslitherskinmackerel.Ashortwalkbroughthertotheoceanshore

atOdesyus’Landing,onthesouthcoastofAzuremystIsle,whereshetriedher

luck,catchingseveralmorebutnotyetgettingadifferentspecies.Eventually,

shediscoveredaspotwhereshecouldcatchtheneededoilyblackmouthfish,

and where she could also collect the stranglekelp that, combined with

blackmouthoil,wouldgivehertheelixir.Withherfirstbottle,shewasableto

swimunderwaterfromWrathscaleLaironBloodmyst,aroundtheeastsideof

Azuremyst,allthewaytodiminutiveSilvermystIsle.Schoolwasforchildren,

shetoldherself,andshenowknewallsheneededtomakeanadultcontribution

tohercommunity,andliveasatisfyinglife.

Perhaps the harshest lessons were learned by Annihila, an Undead death

knight.Likeothersofherkind,shebecameconsciousatlevel55,inthecitadel

oftheLichKing,havingnonotionofwhoshewasorhowshegotthere.The

LichKingtoldher, ‘‘All that Iam:anger,cruelty,vengeance—Ibestowupon

you,my chosen knight.’’Her first taskwas to take a battle-worn sword and

forge it intoa runeblade.Before long, itwasspilling thebloodof theScarlet

Crusade,oneofwhomvainlyboasted,‘‘Youmaytakemylife,butyouwon’t

takemy freedom!’’A feebleHuman resident ofNewAvalon begged, as she

plungedtheswordhome,‘‘No,please!Ihavechildren!’’Shesharedadueling

questwithadeathknightmemberofAleaIactaEst(AIE),andshejoinedthat

guild,withoutweakeningherdedicationtohermaster.

Annihila rapidly learned how to behave properly as a death knight of the

LichKing,joyfullyslayinghisenemieswithoutremorse,untilsuddenlyaflash

oflightfromthepastilluminatedeverythinginanewway.Shewastoldtokill

one of the prisoners being held in a barrack. This may have been a test of

whethershehadlearnedabsoluteloyalty,becausetheprisonersrepresentedall

ten races, and shewas assigned to execute theonlyoneof her ownkind, an

UndeadnamedAntoineBrack.Beforeshecouldendhislife,hespoketoher,

revealingtheyhadbeenfriendsinanearlierlife:‘‘Annihila,I’drecognizethat

decayanywhere….What…Whathavetheydonetoyou,Annihila?Youdon’t

rememberme?Wewerehumansonce—long,longago—untilLordaeronfellto

theScourge.Your transformation toaScourgezombiecameshortlyaftermy

own.Notlongafterthat,ourmindswerefreedbytheDarkLady’’(seefigure

4.3).Like thedarkness that vanishes at thebreakofdawn,her loyalty to the

LichKingvanished,andsherefusedtokillAntoine.Unabletorescueherold

friend,shemountedherhorseandfled,gallopingswiftlythroughTirtoLight’s

HopeChapel.

Figure4.3

Annihila, anUndeaddeathknight,preparing tokillAntoineBrack,but learning theywere friends

beforeshebecameaservantoftheLichKing.

The Eastern Plaguelands were strangely vacant of all living things, and a

mist prevented her from escaping to the wider world. Using guild chat, she

soughttheaidoffellowAleaIactaEstmembers:‘‘AnyexpertDeathKnights

onwhoknowhowtoescapefromtheLichKingwithoutdoingbattleforhim?I

refused to execute Antoine Brack, who was an old friend of mine before

becomingoneoftheUndead.’’

Gradjawhisperedtoher,‘‘Youhaveto,butIwouldn’tstressoverit.’’

Tasehiresexplained,‘‘Youcan’tleavetheDKstarterzonewithoutdoingall

thequests.’’

Maui,theguildleader,asked,‘‘HavewetriedsummoninganewDK?’’

Tasehires replied, ‘‘I don’t knowof anyonewho’s tried but I doubt itwill

work.’’

Dillsscornfullyexplained,‘‘Justdothequestspeople,jeez!Somanypeople

aretryingtocircumventtheawesomenessBlizzardsetup.’’

Annihila disagreed, saying, ‘‘We must always have the option of moral

choice.’’

Mauisupportedherposition,proclaiming,‘‘IrefusetodoArthas’bidding.’’

Dillstriedtoconvincehertodoasshewasinstructed:‘‘Idon’twanttospoil

it but let me just say that everything works out in the end and you will be

happy.The idea is thatyouare a servantofArthas at theoutset so roleplay

that.’’

Incredihulkagreed:‘‘ThepointisasaLich,youdon’thavethepowertodo

otherwise,youareunderArthas’control.’’

When Annihila said that Antoine had explained the truth to her, Gradja

rejoined:‘‘HeexplainedAtruth…notnecessarilyTHEtruth.’’

Dahkar, apparently irritated by the exchange, broke in: ‘‘Lookby the time

you finish the DK chain … things change bigtime for the Death Knights.

BIGTIME.Justdothefreakingchainalready.’’

Annihila replied, ‘‘No, thankyou. Ifanyofyoueverwant tosummonme,

I’ll bewaiting in Light’sHopeChapel.’’Maui, the guild leader,would have

triedtosummonhertofreedom,buttheguildhadfewmagescapableofdoing

the teleportation magic, and none was available for the experiment. Other

membersexplainedtoherhowshecouldusethechatinterfacetocommunicate

withmages she did not know by name, and after three tries she contacted a

BloodElfmage,namedRaeon,whowaswilling tohelp.Twoofhis friends,

EigaandLokis,joinedhimintheZangarmarshzoneofOutland,toprovidethe

neededthreesummoners.Threetimestheytried,andthismessageappearedto

Annihila: ‘‘Raeon wants to summon you to Zabra’jin. The spell will be

cancelledin2minutes.’’Threetimessheclickedthe‘‘Accept’’box,andthree

times the summoning failed. Realizing she must learn to love solitude, she

sighed, saying, ‘‘I’ll just live here in Light’s Hope Chapel and pray for my

soul.’’

Epilogue:LearningtoDoubtWhatYouHaveLearned

Lusea, theDwarvenpriestess, had little ideawhat she

,

wasgetting intowhen

shetooktheDeeprunTramtoStormwind,tohelpherHumanalliesinthebattle

to reestablish law and order in the surrounding territories. A first clue came

whenEtacarinaetoldheraboutahideoutofDefiasbanditshighaboveThunder

FallsandoverlookingbothStormwindandthetroubledterritoryofWestfall.In

this latterzone,shequicklyenlisted in thePeople’sMilitia,slayingDefiasof

many ranks, both in Moonbrook and the Dagger Hills above this outlaw-

occupiedghosttown.SheinterceptedaDefiasmessagethatreferredobscurely

toanoverdueshipmentfrom‘‘BB’’andinstructed,‘‘Sendyoursuppliestothe

‘barn’thistime.’’(Shedidnotrealizethat‘‘BB’’referstoGoblinwarprofiteers

in their pirate town, Booty Bay.) Gradually, she learned that the Defias

Brotherhoodhadbeen formedbyEdwinVanCleef, the chief engineer for the

rebuildingofStormwindaftertheFirstWar,whohadturnedtraitor(seefigure

4.4). In defiance of the Alliance, the brotherhood was amassing money and

materiel for a vast project of unknown nature. Then a Defias informer led

Lusea to a barn in Moonbrook that turned out to be the entrance to the

Deadmines, formerly the greatest source of gold inAzeroth, andVanCleef’s

secrethideout.OnlyaftersheandapartyofcomradeshadkilledVanCleefand

broughthisheadbacktoStormwinddidshelearnthehorribletruth.Stormwind

cityarchitect,BarosAlexston,toldher,‘‘Whenwehadfinishedourduties,we

were cheated.The nobles refused to pay us for ourwork. Someof themore

senior of the Stonemasons were offered governmental jobs, but VanCleef

refuseditoutofloyaltytoalltheStonemasons.Heledariotandleftthecity,

swearing revenge.’’ Everything she thought she knew about the Defias

Brotherhoodwasturnedonitshead,andshebegantowonderifperhapsthey

weretheheroes,andtheleadersofStormwindthevillains.

Figure4.4

EdwinVanCleef,leaderoftheDefiasBrotherhood,learningthereisapricetopayforrebellion.

5Cooperation

I, Catullus, a priest, am a very cooperative fellow, not to mention talented,

intelligent,andlikeable.WeBloodElvesareproudofourvirtues,andouronly

vice is the failure to see thatwe have any vices. Indeed, I count amongmy

virtues a certain self-critical stance, which causes me to be critical of other

people as well, and to harbor doubts that those in the aristocracy really are

superiortoordinaryfolk.Thus,whileIamcooperative,Ibelievecooperationis

highly problematic. With whom shall we cooperate, for how long, to

accomplishwhat,andathowhighacostinspiritaswellasgold?

The very first Blood Elf quest-giver I met in Sunstrider Isle, Magistrix

Erona, gave me two fundamental goals: ‘‘Ever since the destruction of the

Sunwell byArthas and the Scourge, we have been a race adrift on a sea of

oblivion.Weteeterontheedgeofuncertainty.Thiswillchange,priest,andyou

willlearnandaidourrecoveryatthesametime.’’Iwasanxioustolearn,andit

did not immediately occur to me that I might learn to doubt the Blood Elf

leadership.Survivalisapowerfulmotiveforcooperation,butrecoveryimplied

more, a restoration of lost powers. This syllogism raised further questions

concerningwhosepowerandforwhatpurpose.OvertimeIwouldlearnmost

painfullywhatitmeanttoteeterontheedgeofuncertainty.

MyfirstquestforEronawastohelpreclaimSunstriderIslebykillingeight

manawyrms that hadgrown immune to ourmagical control, and the second

wastokilllynxesthatwereupsettingthenaturalbalance.Afterward,Eronatold

me, ‘‘Your continued successes shall be rewarded,’’ and shepassedmeon to

her assistant, Lanthan Perilon. Indeed, each quest I completed rewarded me

withexperiencepoints,whichhadaddedtogethertotakemetothemiddleof

level3,whenImetLanthan.Also,questsgavematerialrewards,eithermoney

or valuable articles or both. Thus, there were selfish motivations for

cooperatingwiththequest-givers,quitebeyondanyaltruismorcommitmentto

thegoalsoftheleadership.EronaalsosentmetoMatronArena,apriesttrainer

intheSunspire.FromherIreceivedmyfirsttraining,learningspellsinreturn

forpaymentofmoneyto‘‘coverthetrainingcosts.’’

Immediately after a quest concerning unstablemana crystals,which raised

questions in my mind about the dangers of magical technology, Aeldon

Sunbrand,captainof theBloodHawks, toldme, ‘‘TheWestSanctum,oneof

ourprimaryenergysources,hassufferedaterriblemalfunctionandrumorsof

Darnassiansabotageare rampant.’’Heassignedme todealwithanyone there

who looked suspicious, and indeed I found a Darnassian scout, who was

movinginaratherconspicuousmanner.AnxioustolearnmoreabouttheNight

Elves, I tried talking with him. But he spoke only Darnassian, which had

divergedhistoricallyveryfarfromtheThalassianspokenbyusBloodElves,so

wecouldnotunderstandeachother.PerhapsfeelingIwasabouttoalertguards

whowereinthearea,heattackedme,andIwasforcedtokillhim.Ifoundhe

was carrying documents, including maps of strategic locations in Eversong

Woods, implying that the Night Elves were carrying out a major espionage

operationinBloodElfterritory.

This did not, however, prove anything about sabotage. Two othermotives

couldbebehindtheirspying.First,eachElfgovernmentwouldlogicallywant

to know as much as possible about the other group, given their common

heritage and affiliation with opposing factions. Second, Night Elves may be

worriedabouttheBloodElfobsessionwithadvancingthetechnologyofmagic

without concern either for its spiritual basis or its potential dangers to the

surroundingworld.When I reported toLey-KeeperVelania, she commented,

‘‘Could elf saboteurs be behind this? I doubt it. With the load we’ve been

puttingontheWestSanctumitwasonlyamatteroftimeuntilsomethingwent

wrong.’’

Soonmy increasingly difficult assignments had takenme intoGhostlands,

whereIwastoldtokilladozenNightElveswhohadseizedAn’daroth,aley-

line nexus that was crucial for transmission of magical power in that area.

Then, an aristocraticBloodElf namedDameAuriferous orderedme to steal

secretplansfromabasetheNightElveshadsetuponShalandisIsle,justoff

the coast ofGhostlands. I found that aNight Elf ship had docked, tents had

beensetup,andtwocompletemoonwellshadbeenestablishedonthisisland.I

hadneverseenamoonwellbefore,andIfoundthemextremelybeautiful.The

aesthetic stylesof the twoElf races couldhardlybemoredifferent.Whereas

ourbuildingsstandoutfromthelandscapeandappeartobebuiltfrombrightly

coloredporcelain,theirsblendwithnatureandoftentaketheformoftrees.

Impressedby thebeautyof themoonwells, I tried to steal the secret plans

withoutkillinganyNightElves.Onesetofplanswas ina tent,guardedbya

NightElfstandingatattentioninthedoor.Iwasabletosneakuptothesideof

thetentandgettheplanswithoutenteringordisturbingtheguard.Asecondset

waslyingonthegroundattheentrancetooneofthetreehouses.Itsguardhad

alreadybeenkilledbyamaraudingBloodElf.Thethirdsetwasonatableon

thehighdeckoftheship.IwatchedasotherBloodElvesbludgeonedthecrew

todeath,andfeltlikeamurderermyselfasIpickeduptheplans.AtleastIhad

noactualbloodonmyhands.Thenandthere,Iresolvednevertokillafellow

,

Elfagain.

AboutthistimeIbecameawarethatIwasincommunicationbymysterious

telepathic means with others who lived at great distances, possibly even in

otherworlds.My studies in old books in the priest salon at Silvermoon had

uncoveredalegendthatsomegiftedpeoplecouldcommunicateindirectly,viaa

being called a ‘‘player’’ and a channel called ‘‘Internet.’’Without giving this

storyfullcredence,Italkedoccasionallyinapurelymentalmannerwithpriests

and shamans of other races, including Maxrohn, Incognita, Papadoc, and

Minotaurus.ThespirituallinkwasespeciallystrongwithLunette,aNightElf

in faraway Darkshore, and we often conversed about the sad history of the

sunderingthatseparatedNightElvesfromBloodElves.

Byasetofcuriouschances,Iunexpectedlyfoundmyselfthegrandmasterof

aguildcalledtheBloodRavens,andinafitofenthusiasmdecidedtotransform

it intoaninstrumentofElvenunification.TheBloodElfstartingzonesareat

thefarnortheastcorneroftheEasternKingdoms,andlow-levelmembersofthe

Horde fromother races almost never go there. Therefore, guilds that start in

thesezonestendtohavepredominatelyBloodElfmembershipstobeginwith,

andthiswastruefortheBloodRavens.Ijoinedwithnothoughtofplayingany

leadershiprole,butIdiddomypart inquestingandrepresentingtheguildto

nonmembers.Thenafightbrokeoutamongtheleaders,aperiodofinstability

setin,membersweredemotedwithoutexplanation,andtheguildmasterleft.A

fewdayslater,hewantedtoreturn.Iwastheonlyothermemberonlineatthat

point,soIreadmittedhimtomembershipandshortlyfoundmyselfpromotedto

chaplainof theguild.Thenextcoupleofdaysweresomewhat farcical,ashe

regained grand master status, apparently thought I was an old friend of his

merelyon thebasisofsimilarityofnames,anddefectedagain, leavingmein

control.

By this point, I had developed severe doubts about the objectivity and the

wisdomoftheBloodElfleadership.Forexample,whilerank-and-filewarriors

were giving their lives to defend our territory just amile from hismansion,

LordSatherilsentmeonqueststocollecthorsd’oeuvresforadecadentsocial

event hewashosting.My resolve strengthenedwhen Iwatchedhelplessly as

MagisterSylastor,aBloodElfnoble,commandedhisUndeadminionstokilla

bandofNightElves.

WithLunette’spsychicadvice,Iwroteamanifestoundertheslogan‘‘Today

aBloodElf,tomorrowsimplyanElf.’’Thefulltextreads:

Wheninthecourseofhumaneventsitbecomesnecessaryforasunderedpeopletoreunite,

they have every right to undertakewhatever dangerous or difficult quests are required to

overcomethepowerfuloppositiontotheirlegitimateaspirations.

Forthousandsofyears,theElveshavebeensplitprimarilyintotwogroups,thescientificand

technologicalBloodElveswhohavemasteredthepowerofmagicbutareindangeroflosing

theirsouls,andthemysticalandaestheticNightElves,whoseektobeatonewithnatureyet

fail to understand the corruptions that are invading their forest. This situation is tragic.

ThroughbuildingafellowshipofElves,asharedspiritandhopeforthefuture,wecanbegin

torepairtherift.

Ultimately, Elves will need to leave the Horde and Alliance, and create their own third,

superiorfaction.Wemustrecognize,however,thatisimpossibletoday.Wewerepureinthe

past,andwillbeagaininthefuture.Untilthen,wemustcooperatewiththeotherracesand

sometimesacceptdistastefultasks.Totheextentpossible,BloodElvesshouldavoidharming

NightElves,andNightElvesshouldavoidharmingBloodElves.

Ourimmediategoalsshouldinclude:

•BuildingfellowshipamongElvesthroughquestpartiesandothersharedadventures

•Helpingeverymemberofourguildstogainexperience,power,andknowledge

•CompletinganinventoryofalltheElvenresources,everyoutpostandeverypopulationof

Elves

•UpdatingeachotherconcerningElfnewsofallkinds

•Inventingourownquests—becomingourownquestgivers—forexampleseekingto

defendanElfoutpostofeitherfactionagainstitsnon-Elfenemies,orgainingandsharing

secretinformationfrombothHordeandAlliancethatitwouldbenefitElvestoknow

•Increasingourcollectivemagicalpowers,andprovidingourmemberswiththearmor,

weaponsandothermaterialresourcesneededtosucceed

•DevelopingadeeperappreciationforElune,theMoonGoddess,theonlygenuinedeity

worshippedinallofAzeroth

•SharingourownindividualideasconcerninghowtoreunitetheElveswhileproviding

exciting,positiveadventuresforeachindividualElf

I recruited a couple newmembers and began helping Blood Ravens with

theirquests.AnespeciallyrapturousexperiencecamewhenIhadreachedlevel

23,assistingQuy,abeautifulblond,level-14guildieonherquesttocollectthe

secret plans fromShalandis Isle. ‘‘Careful,NightElves,’’ I said. ‘‘We should

notkillfellowElves,ifwecanhelpit.IthinkElvesshouldunite.’’Ipointedto

oneoftheirsacredshrines,saying,‘‘WedonothavebeautifulMoonwells,like

this.’’Sheagreed,andIrealizedshehadallowedoneoftheNightElvestokill

her,andshewaslyingunderthewaterofthemoonwell.Iresurrectedher,we

talkedaboutthemagicalbeautyoftheplace,thenItoldherourhistory.‘‘The

Elveswereonepeople,once.ThentheWellofEternitywasdestroyed,andthe

Sundering split us into two separate tribes. Now we are in the Horde and

Alliance, but ideally wewould be a third force, all the Elves together.’’We

talkedabout theancientdays, thesadnessof thosewhoremembered,and the

naturalbeautycultivatedbytheNightElves.

Quybegantocry,perhapsfeelingguiltyaboutthemanyNightElvesshehad

alreadyslain,andsaidshewishedsheweredead.Itriedtocomforther,butshe

walkedovertoaNightElfguardandlethimstrikeher.Despiteallmyhealing

abilities, I could not protect her forever, as she stood there, passively taking

blowafterblow.Quydied. ‘‘I’mstillhere,’’ she said. ‘‘I’m just aghost.You

may joinme, if you like, andwewill be able to live together in harmony.’’

Whatabeautifulidea!Iletoneoftheguardskillme,andjoinedQuyindeath.

Deathwassurprisinglyliberating;theNightElveswouldnotattackus,andwe

couldswimunder thewaterwithoutneeding tobreathe.Weplayedhide-and-

seek under and around the ship, then she taughtme how to dance along its

rigging.IsensedthatQuywasprobablytooyoungforme,andIfeltboundto

Lunette,butIshallalwaysrememberthathourplayingdeadwithQuyasoneof

thehappiesttimesofmylife.

LunetteandIdecidedthatweshouldmeet,andthebestplanwasforherto

come toGhostlands (see figure 5.1). Because she did not belong to a guild,

whereasIwasgrandmasterofone,wethoughttheBloodElfterritorieswould

be a better launching ground for amassmovement to unite all Elves. I feel

reallyashamedwhenIthinkbackonwhatfollowed,butitmustberemembered

thattheonlytiebetweenushadbeenspiritual.Webelongedtodifferentraces

and factions, we had never communicated via chat or mail, we had never

exchangedgiftsordonebusiness together, andwehadnever seeneachother

face-to-face.We had certainly never gone on a quest together nor depended

uponeachotherforourverylives.

Figure5.1

Inashareddream,CatullusandLunetteimaginebeingtogetheratBootyBay,atropicaltouristarea

ofStranglethornVale.

Thestandardwaybywhichlow-levelpeopleenterandleavetheBloodElf

zonesisbyateleportation

,

linkbetweenSilvermoonCityandUndercity,which

is not accessible tomembers of the Alliance without the support of a small

army.LunettethoughtshecouldswimfromthenorthcoastofTirisfalGladesto

thewestcoastofGhostlands.Thiswouldbeaverylongjourney.InDarkshore,

she took ship for Menethil in theWetlands, across the Great Sea. She then

walked halfway across the zone, north to Thandol Span and into the Arathi

Highlands. Moving cautiously, because this zone is recommended for those

level30andabove,shehikedwest into theHillsbradFoothills.Crossing this

zone,sheenteredSilverpineForest.

Although Silverpine is for levels 10 through 20, and shewas 25, shewas

very careful. This was her first experience crossing into undisputed Horde

territory.ShewasnotinfactloyaltotheAlliance,butasaNightElfshewas

automatically assigned to the Alliance, so any high-level Horde NPCmight

attack her without asking questions about her political or religious views.

Without incident, she entered Tirisfal Glades, headed north, passed safely

betweenBrillandtheruinsofLordaeron,andreachedthecoast.Shedoveinto

thewaterandbegantoswimeast.Againandagain,shetelepathicallytoldme

she was still swimming, although for all I knew she was cozy at home in

Darnassus.Finally, shesaidshehad reached land,but itwas theHinterlands,

southofEasternPlaguelands,notGhostlands.Thismademereallysuspicious,

because surely she would have had to swim through the solid land of

Ghostlandstogetthere,andthatwasimpossible.

To test her honesty, I suggested she hike up across the full breadth of

Hinterlands and Eastern Plaguelands to the Thalassian Pass that led to

Ghostlands. I felt sure she could not accomplish this feat, because Eastern

Plaguelandsrequireslevel53,morethantwiceherdegreeofexperience,andits

monsterscouldkillherwithasingleblow.Nonetheless,afteracoupledays,she

informedmeshehadjustarrivedinGhostlandsandwouldgotoShalandisIsle

forprovisionsandrepairofherarmor.Settingasidemydoubts,Iinformedthe

guild that she had arrived andwewould be launching theElvenUnification

movementshortly.

WhenIgot toShalandisIsle, I frantically lookedforLunette,but Ididnot

findher.ThreeyoungBloodElfmenclaimedtohaveseenaNightElfwoman

ontheisland,butwhenItriedtoexplainthemanifestotothem,theyscoffed,

andonewentsofaras toblockanyfurthermessagesfromme.LunetteandI

argued telepathically, both claiming to be at Shalandis and unable to see the

other. Inafitofanger, IsaidIdoubtedherwholestoryandwouldproveita

pack of lies by swimming south to Tirisfal. I dove in the water and headed

down the coast. When I reached the southern border of Ghostlands, I

encountered a swift current that preventedme fromgoing farther.While this

wasnottheproblemLunettesaidhadpreventedherfromcompletingherswim,

itdidseemoddIcouldnoteitherreachTirisfalorcircumnavigateGhostlands.

WithoutLunette,andburdenedbymyprofoundpersonaldoubts, theElven

Unificationmovementcollapsed.From time to time, travelers report seeinga

strangeNightElfwomanatShalandis,shoutingwordstothemthattheycannot

understand.Often, they say, she dances high up in the rigging of the enemy

shipdockedthere,andtheysuspectsheisinsane.AttimesIwonderaboutmy

ownsanity.Ifeelestrangedfromeveryone,fromfellowBloodElvesaswellas

fromtheAlliance.Thefutureoftheguildremainsclouded.LogictellsmethatI

should forget idealisticnotionsofunifyingpeopleson thebasisof cultureor

spirituality,andgetdowntothepracticalbusinessofacceptingquestsfromour

leaders,buildingupexperiencepoints,andgarneringgoldcoins.

Atbest,Imustgiveupnaivenotionsoffellowship,altruism,andlove.Yet,I

cannothelpbutthinkofLunette.WhenIdo,aversecomestomindthatIfound

inanoldbook:‘‘Heseemstomeagod,yeamorethanagod,whositsbeside

you,watchesyou,andhearsyoursweetlaughter.’’

ProgrammedAlienation

Thereare twomainreasons twocharactersmaynotbeable tomeet inWoW.

First,theymayexistindifferentrealms—thatis,ondifferentcomputerservers

—of which World of Warcraft has hundreds. For example, Maxrohn and

Catullus could not readily meet, because the first was on Shandris and the

second was on Earthen Ring—my research team was spread out across six

servers. Second, characters may belong to the same player using a single

account,andonlyonecharacterperaccountcanbeonlineatanygiven time.

LunetteandCatulluswereindeedinthesamerealm,therole-playingonecalled

EarthenRing.However, bothwereonmy first account, so theycouldnotbe

loggedinsimultaneously.Eventually,Iopenedasecondaccount,sothatsome

membersofmyteamcouldworktogetherclosely,andpaidtheextrachargeto

have some characters moved from one realm or account to another.

Significantly,oneisnotallowedtomoveacharacterfromanormalrealmtoa

PvP realm, preventing players from perfecting a character in an easier

environment, then invading the PvP world where the natives might be at a

disadvantage.

Lunette’strektoGhostlandsisamongthegreatheroicvoyagesinthehistory

ofWorld ofWarcraft, because it required her to swim along a vast span of

coastlinedepictedasunclimbablecliffs,aswellasbraveinnumerabledangers

intwozoneswayaboveherexperiencelevel.Hertrekillustratesthewaythat

virtual space separates people and places, and the variety of barriers to free

communicationthatexist.Asithappens,theBloodElfzoneswereaddedtothe

virtualworldinJanuary2007.Theyhadalreadybeendepictedonmaps,soit

waswidelyknownthattheywereattachedtothecontinent.However,theyare

really a separate computer environment, reachable only through a pair of

portals,onedepictedastheSilvermoonteleporter,andtheotherasThalassian

Pass. Travel in the virtual world takes time, and many areas are practically

inaccessibleformostpeople.

WhenLunettefoundherselfontheeastcoastoftheHinterlands,thoroughly

exhaustedfromswimming,sheconsoledherselfwiththeknowledgethatthere

were two Elf bases along her route, Quel’Danil in the Hinterlands and

Quel’LithieninEasternPlaguelands.Quel’LithienisnearThalassianPass,and

whenCatullushadjauntedbrieflyintothehigh-levelzone,theElvestherehad

attacked him, so it was reasonable to assume they were Night Elves, even

though they looked like Blood Elves. In fact, the two bases are the last

remnantsoftheHighElfcivilization,hostiletotheHordebutindifferenttothe

Alliance. When Lunette reached both places, she was allowed to enter but

given access to no resources of any kind. The virtual world is divided not

merely into two major factions of players but also into innumerable

subdivisionsamongtheNPCs,havingawiderangeofrelationshipstomembers

ofthefactions,fromhostiletoindifferenttocooperative.

TheHinterlandsisdoablebycharacterswhohavereachedlevel45, twenty

steps above Lunette’s status, so she had a terrible time in it, dying and

resurrectingrepeatedly.HerrouteoutofthezonetookhertotheDwarfoutpost

at Aerie Peak, where the good little men who operated the place sold her

everythingsheneeded.AbriefrunthroughasurprisinglysaferouteinWestern

Plaguelands,enteringthroughPlaguemistRavine,wasalucky

,

breakbeforethe

hellofEasternPlaguelands.

Crossing Eastern Plaguelandswas extremely difficult for Lunette, and she

died many times. While she could readily resurrect, her equipment took a

beating she could not repair. Thus, the greatest disappointment about

Quel’Lithienwasthatshecouldnotgetherarmorrepaired,somethingthatcan

bedoneonlyby friendlyNPCswith the right skills, likeoneDwarf atAerie

Peak. She would have been wise to cross Eastern Plaguelands naked, dying

morequicklybutpreservingherarmor,butshedidnotthinkofthis.Whenshe

reachedGhostlands,herarmorwastotallyuseless,aswerehermaceandwand.

TheNightElfNPCsonShalandis Isle ignoredhercompletely.Shecouldnot

approachaHordeNPCcapableof repairingherequipment,because itwould

immediatelyattackher.Thebestshecoulddo,anditwasnotverygood,wasto

get whatever fresh armor and weapons she could, plus food and drink, by

killinganimalsorenemiesandlootingtheirbodies.Inahostilezone,shewas

completelycutofffromeconomictrade.

The language barrier was also impenetrable. TheWoW software includes

modulesthattransformchattextintomeaninglessbutpronounceablesyllables,

across faction boundaries. The socialmodule has a ‘‘who’’ tab, which lets a

playerlearnsomethingaboutothersheencounters,butitreturnsnoinformation

when they are members of the other faction. A player cannot open a trade

windowwith a member of the other faction, nor send items andmoney via

mail, nor invite them to join a party or guild. Under normal conditions,

communicationsarelimitedtostandardgestureslikebowingandsaluting.

Theprimarymeansof complex communicationbetween characters is text-

basedchat.Atanyonetime,acharactermayhaveseveralchatchannelsopen,

andtheirtextswillrunnearthelowerleft-handcornerofthecomputerscreen,

some displayed in different colors and others identified by names. For each

zone,thereisalocaldefensechatchannelthatchieflydisplaysautomaticalerts

ifmembers of theopposite faction attackNPCsof the character’s faction. In

Barrens, themessagemight be ‘‘Barrens is under attack,’’ or ‘‘Crossroads is

underattack.’’AchannellabeledTradeissupposedtobeusedforbuyingand

selling, almost any topic is appropriate for the General channel, but players

oftenuseTradeforjokingandothernoncommercialcommunications.

Ifoneplayerwantstocommunicateprivatelywithanother,heorshesendsa

whisper,whichopensupadedicatedchannelbetweenthetwo.Everyquesting

party gets a temporaryParty channel that vanisheswhen the groupdisbands.

Similarly,everyguildgetsaGuildchannel,openonlytomembers,andleaving

ordisbandingaguildclosesit.Aguildthatoneofmycharactersbelongedto

uses the Guild channel only for in-role communications between characters,

anditestablishedanextrachatchannelforreal-worldcommunicationsbetween

theplayerswhobelonged.

Among the most interesting features of the text chat is the fact that—in

theory,at least—charactersspeaktendifferent languages.Allmembersof the

AllianceunderstandtheHumanlanguage,Common.AllmembersoftheHorde

speak theOrc language,Orcish.Buteachof theothereight racesalsohas its

owndistinctivelanguage.

WhenEtacarinaemetAlberich,afellowmemberoftheAlliance,theywere

able to communicate perfectly well in Common, which looks exactly like

English on the player’s screen. For example, they both acknowledge the

followingprincipleofthemajorreligionoftheAlliance:‘‘Thecardinalvirtues

of the Holy Light are respect, tenacity, and compassion.’’ When Etacarinae

spoke this sentence in the Draenei language, it looked like this to Alberich:

‘‘Lok enkilzar gulamir il lok Parn Golad lok kieldaz mordanas ruk

burasadare.’’And,whenAlberichspoke it inDwarvish, it looked like this to

Etacarinae:‘‘Eftkhaz-dumdun-feltaeftGrumDagumkhaganrokhmogodune

gormidd-havas.’’ If either of them spoke the sentence inCommon, itwould

looklikethis toanynearbymemberof theHorde:‘‘Rascynegoldandovisva

ras Dana Garde ra vassild landowar ash aelgestron.’’ Here is how another

sentencelooksinEnglishandalltenWoWlanguages:

EnglishTheHordeisamassofcontradictions,andtheAllianceisa

marriageofconvenience.

CommonRasMajislooudenvawaldirskildeashrasLandowarloo

endirvisvabornevalesh.

OrcishMogRo’thhagregagimoth’kazorothkilmogRagath’ahag

zuggosshgino’gor’goth.

DarnassianDorFallarioamanloanu’dorannadornordorThoribasri

od’ana’nolofandu’talah.

ThalassianDorFandurioamanloanu’dorannadornordorThoribasri

od’ana’nolofandu’talah.

GnomishZahModorweggrumtikahzhaldrengarzahGrumgizrweg

dimligartigizbarlodun.

DwarvishEftSkalfwearandtagosh-algaz-dungoreftMogodunewea

thulmanetadun-haldren.

DraeneiLokZekulilxmaezilzennshinagasruklokSorankarilx

rukadareilmannorgulan.

GutterspeakRasMajislooudenvawaldirskildeashrasLandowarloo

endirvisvafarlandowar.

TrollFusNehjofimskamfufus’obeahscafusMachettefimzutopongfu

or’manley.

TauraheAloTi’hawaibalowaawakeeahmenaloichaloPorahalowai

oba’chiwaaloaki’shne.

Theway the language-generation systemworks is both simple and subtle.

Any common syllable in English gets automatically converted into another

pronounceable syllable. Note, however, that both is and of become ‘‘il’’ in

Draenei. Although Incognita could not understand what the agents of the

ScarletCrusadeshoutedatherintheCommonlanguage,herownGutterspeak,

ironically, sounds the same as Common to members of other groups. This

reflects the fact that Undead characters are all reborn Humans. Notice,

however, that the sentences are not exactly identical in Common and

Gutterspeak.DarnassianandThalassianareboth languagesof theElf family,

and the twosentencesareverysimilarbutnotquite identical.Apparently the

language generation algorithms occasionally add random complexities.

AlthoughthepairsofHuman-originlanguageslooknearlyidentical,asdothe

twoElflanguages,infactmembersofonecannotunderstandwhattheotheris

saying. This enforces a strict communication barrier between Horde and

Alliance.

To find out what the agents of the Scarlet Crusade had been shouting at

Incognita,IsentMaxrohnintotheveryheartofthecult,theScarletMonastery.

To obtain correct translations without being distracted by other goals, he

entered alone rather than in the usual party of five. Because he had reached

level 70, he was able to defeat as many as three level-34 elite defenders

simultaneously,notingwhat theyshoutedathim.Then itwasasimple job to

analyzethepatternsofwords.InEnglish,thisiswhattheagentsoftheScarlet

CrusadehadsaidtoIncognita:‘‘YoucarrythetaintoftheScourge.Prepareto

enter the twisting nether.’’ ‘‘The Scarlet Crusade shall smite the wicked and

driveevil from these lands!’’ ‘‘The light condemnsallwhoharbor evil.Now

youwilldie!’’‘‘Thereisnoescapeforyou.Thecrusadeshalldestroyallwho

carrytheScourge’staint.’’

Perhaps the reader noticed that the verse with which Catullus ends his

personal accountwaswritten by the ancient Roman poet, Catullus. But they

were not original to him, having been translated from a poem by Sappho, a

GreekwomanwhowastremendouslyinfluentialontheRomanpoet’slife,but

wholivedhundredsofyearsbefore

,

him.Theynevermetbecauseofthechasm

of time between their lives. This quotation reminds us that all worlds, not

virtualonesalone,imposebarrierstointimatecooperation.

The storyof thebondbetweenCatullus andSappho illustratesmanyother

dimensions of intimacy and estrangement. Separated by centuries, the two

couldnotcooperatethroughanequalgive-and-take.Bytoday’sstandards,his

useofherverseswasplagiarism,yetbytheculturalstandardsofhisday,itwas

anhomage.Sheherselfhadoncehoped,‘‘Ithinkmenwillrememberuseven

hereafter.’’1 Interestingly, when I take a screen shot of Catullus for use in a

commercialpublication,IneedpermissionfromBlizzardEntertainment,onthe

basisthattheyownallimagesinWoW.Ifithadbeenaphototakeninthereal

world, the issuewouldbewhether Ihad taken it inapublicplace,orneeded

writtenpermissionfromCatullus.

Inasense,theRomanpoetCatullustriedtohaveaneroticrelationshipwith

theGreek poetess Sappho by proxy. The poem quoted iswidely believed to

have been written to the promiscuous but erudite Roman woman, Clodia,

although some scholarly debate surrounds this point. Another poem in the

seriesbegins,‘‘VivamusmeaLesbia,atqueamemus’’(‘‘Letuslive,myLesbia,

and letus love’’),using ‘‘Lesbia’’asa synonymforSappho,becauseSappho

livedontheislandofLesbos,aninhabitantofwhichiscalledaLesbian.The

modern English word, lesbian, refers to a homosexual woman, on the

assumptionthatSapphosharedphysicallovewithmembersofherowngender.

Thisdetailabout the lifeof thepoetessderivesfromparticular interpretations

ofherworks, in thecontextof thebelief thathomosexualitywascommon in

classicalGreece,andthisclaim,also,hasbeencontested.2

Contemplating the connection between our Catullus, the Blood Elf; his

namesake in ancient Rome; Clodia; Sappho; and Lunette offers a very long

catalog of kinds of estrangement. People are often separated by the sands of

time, different languages, incompatible preferences, ambiguities concerning

ownership,andfailuretomakecommitments.

TheRootsofCooperation

Social scientists traditionally derived human cooperation from mutually

beneficial exchangesbetween individuals,or fromsharedculturalbeliefs and

values.IfIwerewritinganentirebooktodayoncooperation,Iwouldinclude

chapterson at least twonew theoriesbasedon thebiologyof thebrain.One

buildsonthefactthateroticrelationsbetweenpeople,andthebreastfeedingof

babies, liberates the hormone oxytocin, which appears to increase trust and

generositybetweenpeople.3Theotherbiologicaltheorynotesthediscoveryof

mirrorneurons,a specializedstructure in thebrain thatallowspeople to take

theroleoftheother,perhapsthereforetoempathize,andthustopayattention

to each other’s needs. Both these theories would seem inapplicable to

cooperation in World of Warcraft, because people cannot really touch each

other in WoW, or see the other’s facial expressions and subtle emotional

gestures.Thetheorythatsharedvaluessupportcooperationmayalsonotapply

wellbecausenobodyreallybelievesthereligionsofWoW,andthenotionthat

valuesactuallyconstrainbehaviorintherealworldhasonlydubiousscientific

support anyway.4 This leaves the more-or-less economic theory that people

cooperatebecauseitoftenisintheirindividualbestintereststodoso.

Foraquartercentury,wehaveknownhowtoprogramverysimpleartificial

intelligences that are capable of learning to cooperate, without benefit of

oxytocin,mirrorneurons,orreligiouslyinspiredvalues.Thekeyfactoristhat

theAIsneedtobepartofasystemofexchangeinwhichtheyrepeatedlyreturn

toeachotherandthusdevelopreputationsasgoodorbadexchangepartners.

Today, we knowmany ways to represent this in computer programs. The

classical example, reported inRobertAxelrod’s 1984book,TheEvolutionof

Cooperation,merelyhadeachAIagentrememberwhattheotheragentdidthe

timebefore,andemulate thatbehavior.5Axelrod’sexperimentused thegame

calledthe‘‘prisoner’sdilemma,’’inwhichtwopeopleorsoftwareagentsmake

an agreement. If they both fulfill the bargain, both gain. But if one double-

crosses the other,while the other keeps the bargain, the double-crosser gains

while the honest agent loses. Thus, short-term calculation of benefit favors

double-crossing. Only if the agents interact repeatedly over time can

cooperationemerge.

ThismaynotbethecaseforloneWoWplayers,butitcertainlyis thecase

for members of guilds. WoW has an elaborate reputation scheme, but it

measureshowwelltheindividualhasbeencompletingcertainkindsofquests,

nothowwell theindividualfulfillsobligationstootherplayers.It isnotwhat

computerscientistscallareputationsystem.Themostfamiliarexampleis the

reputationsystemineBay,thee-commercecompanythatfacilitatesbuyingand

sellingamongmanythousandsofindividuals.IntheBerkshireEncyclopediaof

Human-Computer Interaction, which I edited, Cliff Lampe and Paul Resnik

notethatareputationsystemcanservethreerelatedfunctions.6First,itinforms

users about eachother’s trustworthiness.Second, it indirectly rewardspeople

for good behavior. Third, it discourages adverse selection, the situation in

which the best people leave the market because they cannot get adequate

rewardfromthequalityoftheirgoodsandservices,leavingthemarkettoshady

characters.ThusamajorfunctionofguildsinWoWistolettrustworthyplayers

earngoodreputationsthatwillencourageotherstocooperatewiththem.7

My primarymentor, when I was a graduate student in sociology, was the

behavioristGeorgeC.Homans.Icanrecalltheexcitementwithwhichhetold

me about Axelrod’s book, immediately after it was published, when our

separatepathsconvergedinHarvardYard.Homanshadlongarguedthathuman

societywasbasedoncooperationbetweenindividualsformutualbenefit.His

1950book,TheHumanGroup,hadgonealongdistanceinthatdirection.His

later book Social Behavior had provided greater theoretical precision in its

1961 and 1974 editions. Homans’s main line of analysis was exactly like

Axelrod’s, but his full argument was much deeper. He died in 1989, but I

imaginehisanalysiswouldhavedeepenedfurtheroverthepasttwodecades.8

Humansareasocialspecies,nottheleastbecausewearebornhelpless.Even

mature adults need to rely on each other for protection, for food andwater,

during illness, and increasingly over the span of history for economic

exchanges.Socialinterconnectednessissoimportant,andhasbeenforsolong,

that evolution gave us a variety of mechanisms to support cooperation.

Languageisoneofthesesocialbindingtools,butitalsopermitsustodeceive

oneanother.Thus,humansocialnatureischaoticandcomplex,relyingonthe

interplay ofmany factors. Importantly,Homans repeatedly hinted throughout

hiswork that processes beyond rational calculation of long-term self-interest

were also atwork. InTheHumanGroup, he specifically argued that humans

whointeractrepeatedlycometobemoresimilartoeachotherandtovalueeach

otherquitebeyondthematerialrewardstheyexchange.Thereisageneral,but

notperfect, tendencyforpeoplewho interact tobecomealikeand tocometo

likeeachother.

A half century afterTheHumanGroup, and remarkably without citing it,

Edward J. Lawler,

,

Shane R. Thye, and Jeongkoo Yoon came to a similar

conclusion:

Socialexchangeisinherentlyajointactivityinwhichtwoormoreactorsattempttoproduce

aflowofbenefitsbetterthantheycanachievealoneorinotherrelationships….Productive

exchange is a group-oriented coordination task in which actors seek to produce a valued

resultthroughtheirjointcollaboration…commitmentindyadsandlargergroupsmaygrow

from expressive, as well as instrumental, foundations … social exchange has emotional

effectsonactors,andiftheseareattributedtosocialunits,thesocialunittakesonexpressive

valueorintrinsicworth.9

If he had joined a successfulWoW guild, Homans would have immediately

commented that he saw much pure socializing going on between members,

suchasjokingontheguildchat,whichcementedrelationshipsquitebeyondthe

strengthof ties attributable topracticalneed.Much recent sociology research

has shown that high-solidarity groups can create a generalized sense of trust

among members, even beyond the validation of individual reputations (see

figure5.2).10

Thus,enlightenedself-interestmaybethecoreofhumancooperation,butit

isnot thewholestory. InWoW,as is trueoutside,otherdimensionsofsocial

interaction are also important. Guilds function to evaluate individuals and

authenticate their reputations,but theymayhaveahostofother functions,as

well. It isworth considering for a fewmoments the natural history ofWoW

cooperation,startingwith its faintest forms, thenintroducingits formalization

inpartiesandguilds.

Figure5.2

AchaoticgroupmeetingontheroofofthebankinOrgrimmar,celebratingthenewyear.

EvolutionofCooperation

Even without a formal agreement to cooperate, one player can benefit

implicitlyfromtheactionsofanotherwhenevertheirgoalsdifferbutoverlap.A

notableexamplebenefitsskinners,characterswhohavedevelopedtheskill to

skindeadanimalsandthensellorusetheleathertheyget.Mostcharactersare

notskinners,butmustkillskinableanimalstogetthroughmanyareas,looting

thecorpsesforsomevaluables,likefangsandeyeballs,butleavingtherestof

thecarcassintact.Askinnerwhocomesuponarecentkillcantaketheleather

veryquicklywithasimpleapplicationofaskinningknife,withouttheriskand

effortofkilling.Thisisacompletelyasymmetricalkindofcooperation,butitis

not exploitation, because the character who killed the animal loses nothing.

Oncetheleatherisonthemarket,itaddstothetotalwealthandthusbenefits

everybody. On occasion, a skinner will kill animals just to get their leather,

thereby clearing a path for other characters without specifically intending to

helpthem.

Folwell first experienced implicit cooperation when he was just reaching

level5intheNightElfnewbiezone.Aquestrequiredhimtofindaspideregg

deepwithincaverns infestedwithadult spiders.Thesearachnidswere spaced

out along the corridors and needed to be killed one by one.He encountered

Direnight,alevel-5NightElfdruid,whowasdoingthesamequest.Theydid

nottalk,gesture,orotherwisecommunicatewitheachother.Buttheyquickly

fellintoapatternofkillingalternatespiders,therebyreachingtheirgoalnearly

twiceasquickly.

Formalcooperationoftenrestsuponthedivisionoflabor,inwhichdifferent

peoplespecializeinaccomplishingdifferentpartsofacomplextask.11InWoW,

asinmanysimilarMMORPGs,therearethreemainrolesinbattle:tank(holds

the enemy in pace), healer (sustains the tank), and DPS (applies maximum

damagepersecondtotheenemy).Havingsomeonetoplaythetankrolecanbe

thedifferencebetweensuccessandfailure.Maxrohnsawthiswithhisowneyes

whenaHumanrogueaskedhimtohelpherkillDurn,theHungerer,anelitein

thelevel-64tolevel-67Nagrandzone.Thequestcallsforfivecharacters,and

theteamwascompletedwithaHumanmage,aDwarfhunter,andaNightElf

hunter.Noneofthefivewaswellequippedtobeatank.TheHungererhasan

estimatedhealthof120,000,whichmeanshemustbeattackedseverely tobe

killed, and the team had ample DPS members who could do this job. The

problemwas that theHungerer aggressively stompedon thenearest of them,

movingsoquicklythatMaxrohncouldnothealthemfastenoughtokeepthem

alive.Agood tankcapableof resistingdamagecouldhavebeen saved.After

the teamwas swiftlydefeated, theNightElfhunter left, and the leadergot a

replacement.Butthenewteammemberwasapriest,unsuitedtobeatank.The

leader decided to use one of the hunters’ pets as the tank, but Maxrohn’s

attempt to heal it as the Hungerer stomped on it failed. After a second

ignominiousdefeat,theleadersaid,‘‘Ohwell.GuessI’lljusthavetowaittoget

him later on tonight or tomorrow. Thanks anyway guys. I appreciate the

effort.’’

Giventhetriaddivisionoflaborinbattle,someclassescanbehybrids.For

example, paladins are a hybrid of warrior and priest. In Aaron Rosenberg’s

novelTidesofDarkness,ArchbishopFaoloftheHumanchurchestablishedthis

class,saying,‘‘Ichosethesemenforboththeirpietyandtheirmartialprowess.

Theywillbe trained,notonly inwarbut inprayerandhealing.Andeachof

thesevaliantfighterswillpossessbothmartialandspiritualpower,particularly

inblessingthemselvesandotherswiththestrengthoftheHolyLight.’’12Ina

sense,bothhunters andwarlocks areminiature teams, althoughonlya single

playerisinvolved.Ahunterhasapetanimal,andawarlockhasaminionspirit,

whichareassistantNPCsorsecondaryavatars.Theyaresentforwardtohold

the enemy, acting like tanks, while the hunter or warlock stands back and

shootsattheenemy,alsooccasionallyhealingthepetorminion.

ThedesignersofWoWneededtoencouragecommitmenttosocialgroupsas

awayofcommittingplayerstoWoWitself,buttheyalsoneededtoprovidea

varietyofgameexperiencesforadiversityofplayers,andforplayersrunning

second and third characters who needed something refreshing after the

experienceoftheirfirstcharacter.Itisentirelypossibletoreachthetoplevelof

experience without ever joining a guild, or even cooperating with another

player. However, the instances and battlegrounds that dominate play at the

higher levels are group activities and cannot be attempted alone. Similarly,

manyparticularquestsrequirefromtwotofiveplayerstocollaborate.

One tactic WoW’s designers used to encourage solo players to become

sociableiscommittingtheplayertoaquestbeforeinformingtheplayerthatit

isdifficultorevenimpossibleforasingleplayertowin.Onlyafteracceptinga

questdoestheplayerlearnitisa‘‘group’’or‘‘dungeon’’quest.Ofcourse,the

playercanimmediatelyabandonthequest,butmanyplayersfeelthatwouldbe

anadmissionofdefeat,sotheyleavethequestontheirlist,intendingtodecide

aboutitlater.Easyopportunitiestocooperateonthequestmaycomealong,or

thepersonmayeventuallydecidetoseekhelpactively.

Manyqueststhatneedtwoorthreeplayerstocompletecomfortablyarenot

labeled ‘‘group’’ quests. For example, when Lunette was level 16, she

attempted the questCaveMushrooms in theDarkshore zone,which requires

entering a cave hidden behind a waterfall and gathering five scaber stalk

mushroomsandoneaptlynameddeathcapmushroom.Unfortunately,thecave

is filled with level-15 to level-17 Naga, intelligent green sea creatures who

wereapparentlyattractedby the

,

CliffspringRiver that runsover theircavern.

Two Naga are posted immediately outside the cave, and two just inside, so

gettingpasttheentranceisabigchallenge.Onceacharacterisinside,thecave

branches right and left, with the left branch heading downward into a large

space.Lunettewentleft,andwithgreatdifficultyshewasabletokilltheNaga

oneatatimeandgetthescaberstalks.TheNagarespawnratherquicklyafter

beingkilled,andapriestlikeLunetteneedstopausebetweenbattlestorebuild

manaaswellashealth,soitwasvitaltokeepprogressingawayfromthespots

wheretheywouldrespawn.Finally,Lunettereachedthebottomlevelandcould

seedeathcaps.Unfortunately,thecavernwasfilledwithcloselyspacedNaga,

whom she could not attack separately, bolstered by two Twilight Thugs

standing right next to the mushrooms. Twice she died. She found it was

possibletorezunnoticedinapoolofwaterinthecenterofthecavern,butvery

quicklyoneofthewanderingNagawoulddetectherandattackbeforeshehad

regainedherstrength,withfatalconsequences.

TheWowheadandThottbotwebsitescarryextensiveconversationsbetween

playersabouthowtowinthisquestsolo,somereportingitwaseasy,andothers

admittingtheyfailednomatterhowhardtheytried.13Severalsuggestedthata

roguecharacterwasbestbecauseheorshecouldsneakpastsomeoftheNaga

instealthmode.Otherssuggestedahunterwasbestbecausehisorheranimal

companion could attack aNagawhile thehunter stoodback and shot arrows

without taking damage. One noted that there was an advantage to being an

herbalist, because the locations of the mushrooms would show up on an

herbalist’smap.Manyreportedasoloplayer’sonlychancewastotaketheright

forkofthecave,notthemoreobviousleftfork,becauseadeathcapwashidden

attheend,andtherewerefewerNagatocontendwith.

Eventually,Lunettereturnedatlevel20totryagain.Shesucceeded,buther

sense of independent accomplishment was compromised by the fact that a

level-21NightElfdruidandalevel-19Dwarfpaladinenteredthecavebeside

her, so shehad the advantageof theirhelp even though shedidnot formally

jointheirgroup.CaveMushroomsbeginsaseriesoffivequests,theotherfour

of which cannot be started until all the mushrooms have been collected, so

cooperationisverymuchtoanindividual’sadvantage.

Sometimes a series of solo quests feeds into a group quest. A famous

example is Bride of the Embalmer. The series of eleven quests begins in

Duskwoodwith thehermitAbercrombie,whommanybelieve is named after

theAbercrombie&Fitchdepartment store.The tenthquest involves takinga

note to themayor ofDarkshire, Lord Ello Ebonlocke.He in turn offers two

queststhatrequiretheplayer’scharacter tohavereachedlevels21,22,or23.

Oneisasimplesolomatteroftakingthenoteashortdistancetobetranslated,

but the other requires going to a grave northeast of Raven Hill Cemetery,

digginguptheUndeadbodyofEliza,thebrideoftheembalmer,andkillingit,

whilesheisprotectedbythreeguards.Eachoftheguardsislevel18,andEliza

herself isa level-31elite,whichmeansshe’smorepowerful thananordinary

31. Thottbot and Wowhead carry extensive discussions about whether it is

possible to solo this quest at level 30, perhaps by dying one or more times

duringthebattle.14

Maxrohn tried thisquest solo several times,whenhewasaround level30,

and could not even come close to completing it. He returned at level 46,

vengeanceinhisheart,anddiscoveredthatitwasnoteasyevengiventhegreat

power of 16 levels he had gained. If he killedEliza first, and then the three

others, Elizawould rebury and need to be fought all over again.After three

unsuccessful attempts, he succeededbykillingEliza and simply ignoring the

damagebeingdonetohimbytheguardsashecutoutEliza’sheart.Whenhe

returned thebeatingheart to themayor, theexperiencepointsheearnedwere

insignificant,just370,whentheexperienceheneededtorisefromlevel46to

47was 123,200!Themayor did give him aMantle ofHonor and aCrest of

Darkshire,which together had a cash value of about 69 silver coins.At that

point,Maxrohnpossessed50goldcoinsand61silver,or73timesasmuch.He

could not use the two items personally, because the Mantle of Honor was

shoulderarmorweakerthanhewasalreadywearing,andasapriest,hecould

not carry the Crest of Darkshire, which was a warrior’s shield. These facts

illustratethatlittlemaybegained,otherthanasenseofcompletion,bysoloing

agroupquestatahigherlevelthanitwasintendedfor.

Guilds

Catullus received a lesson in the folly of trusting strangers, while he was

battling Ogres in the Alterac Mountains. Over the general chat channel, an

Undeadmageasked,‘‘CansomeonehelpmecleartwoyetiatGrowlessCave?

I’llpay5goldforyourtime.’’Fivegoldpiecessoundedexcessive,butCatullus

was having difficulty saving up to buy amount, so he agreed. A Blood Elf

rogue also joined the party, and the three of themwere able to complete the

mage’squestveryquickly.Atthatpoint,themagethankedhistwohelpersand

ranaway,withoutpaying.

‘‘Well,weliveandlearn,’’Catullussaidtotheequallydisappointedrogue.

Theroguereplied,‘‘Nexttimethemoneyupfront.’’

Catulluscontemplatedhowthatplanwouldmerelyputtheonusoftruston

theotherparty,and joked, ‘‘Orput inescrowwithapriest!’’ In fact,because

nobody believesWoW religions, there is no reason a priest would be more

trustworthythan,say,arogue.InfactthenearestthingtoescrowinWoWisthe

guild vault, a place where guildmembers place valuables in the care of the

guildmaster.

Thereseemtobethreedifferentroutesbywhichpeoplebecomemembersof

guilds(seefigure5.3).First, theymayformaguildfromscratch,andoftena

successful guild is formed by a group of people who are already friends,

sometimesevenmembersofthesamereal-worldfamily.Second,guildsthatare

tryingtogrowmayadvertiseontheguild-recruitingchannelofthechatsystem;

dependingonhowselectivetheyare,evenahalfheartedexpressionofinterest

mayresultinaformalinvitationtojoin.Third,amemberofaguildmayshare

quests or other experiences with a nonmember, come to see that person as

competentand trustworthy,andextendan invitationon thebasisofextensive

familiaritybasedentirelyonin-gameinteractions.

Figure5.3

AnexampleofasuccessfulHordeguild,AleaIactaEst,intheEarthenRingrealm,herecelebrating

itsfirstbirthdaybyseizinganAlliancetowerinElwynnForest.

During his long career,Maxrohn belonged to two successful guilds in the

Shandrisrealm,theShadowClanandWingedAscension.Hefoundbothtobe

friendly, active, and graced with good leadership. He left the Shadow Clan

simply to expand the rangeof his social experiences, andWingedAscension

was somewhat larger. He had joined the Shadow Clan after encountering a

Human paladin named Memra a couple times by chance and helping each

other. On their third happy encounter, Memra called her Dwarf husband,

Malius,andtheybothinvitedMaxrohntojointheShadowClan.

Beforehehadjoinedtheirguild,MaxhadaddedMemratohislistoffriends,

and the system always alerted him when she came online. When she and

MaliusmovedtoWingedAscension,heremainedintheShadowClan,but

,

kept

thatotherguildinmind.Atlevels56and57,whilehewasinWinterspringand

she was in Silithus, they exchanged messages in which she expressed

satisfaction with her new group and he admitted he was doing mostly solo

quests.Sheremarked,‘‘Ifyouwanttocomejoinusjustletmeknow….We’re

goingtoquestintheBlastedLands….Don’tneedtobeintheguildforthat.’’

Shortly afterward, Maxrohn opened the social module of his user interface,

selectedhisownnameinthelistofonlineguildmembers,andright-clickedto

get a confirmation message, saying, ‘‘Really leave the Shadow Clan?’’ He

clicked ‘‘Accept,’’ then composed a gracious resignation letter personally

thankingDicola,theleaderoftheShadowClan.

ThenextstepwastoseekentryintoWingedAscension.WhileMaxrohnwas

travelingthesnow-flankedroadinWinterspring,hecontactedMemra,saying,

‘‘Memra,Iwouldliketojoinyourguild.Isthatstillpossible?’’

Shereplied,‘‘Givemeasecond,andI’lltalktotheguildforyou.’’Shethen

askedwhetherhehadanyalts,whicharesecondarycharacters,andhereplied

thathedidbuthewas themain, and thealtswerenot in theAlliance in this

realm. ‘‘Ok. Whisper Aazenroth. He’s the guild master, and he’s expecting

you.’’ToMaxrohn’s great surprise,Memra’s friend and senior guildmember

DreadmaulsuddenlyrodeuponhiswarhorseandhelpedAazenrothinterview

Maxrohn.Giventhathewaslevel58,theysaidheshouldbeinOutland.With

his cautious temperament, though, he did not feel ready to go there until

reaching level 60, and he may have seemed insufficiently aggressive to his

interviewers.

When asked why he was changing guilds, Maxrohn explained, ‘‘Shadow

Clanisokay,butnotasvigorousasithadbeen.Igetalongwiththepeople,but

yourguildisbigger.Therewasnofightoranythinglikethatbetweenmeand

ShadowClan.’’Dreadmaul saidhe thought therewouldbenoproblembeing

acceptedintoWingedAscension,andMemrasenthimtheextremelyusefulgift

of five large carrying bags she had crafted.However,Aazenroth said, ‘‘I am

lookingformoreend-gameorientedpeople.’’Heseemedalittleskepticalthat

Maxrohn had the motivation to join with other high-level members in

advancingquicklytolevel70andthenattackingdungeonsandraidingHorde

cities.

Acoupledayspassed,inwhichMaxrohngentlynudgedtheguildmembers.

ThenheaskedAazenrothdirectly,‘‘Didyouandtheotherguildleaderscome

toadecision?Doyouwanttoinvitemetotheguild,orsuggestIfindanother

guild?’’Aazenrothtoldhimtohangonforafewsecondsbecausethelevel-70

guild leaderwasbattlingabossenemy in theMechanar.Assoonas theboss

hadbeendefeated,MaxrohnwasamemberofWingedAscension.Achorusof

members welcomed him: Malak, Sathura, Ulla, Brictorn, Kizamet,

Mooncrusher, and Musicguru, plus Aazenroth, Memra, and Dreadmaul.

Locknesssaid,‘‘Youcomewellrecommended,’’andLethalsaid,‘‘Welcometo

thefamily.’’Maxrohn’smodestreplywas‘‘I’lldomybest.’’

Mostguildsmaynotbe large enough tobe adequate recruitingground for

raiding parties. For many of the special environments called dungeons or

instances, agroupof five is ideal,andeachmembermustbeaboveacertain

level.Agivenguildsimplymaynothaveenoughmembersonlineat thetime

whenonewantstoorganizeagroup.Forexample,onJune2,2007,Luisserare,

a level-54Dwarf paladinwho belonged to theAllianceAssassinswanted to

raid the Sunken Temple in the Swamp of Sorrows. His guild had only 35

members, and none was available, so he recruited two people he had found

reliable during earlier escapades: Gewyn, a level-54 Draenei mage who

belongedtotheDruidCircle,whichhad209members,andourownMaxrohn.

Maxrohn’s guild, the Shadow Clan, had 67 members. Luisserare posted a

recruitingmessageontheLookingforGroupsystem,andperiodicallytheparty

of three would see the following automatic message in their chat window:

‘‘YouarestillseekingmoremembersthroughtheLFGmatchmakingsystem.’’

Maxrohn sent a message on his guild’s chat channel and quickly recruited

Aliizsa,a level-54Draeneiwarrior.Forseveralminutes, thepartywasunable

torecruitanymoremembers.

Animportantcriterionwasthelevelofthecharacter,becausealevelevena

couple steps belowoptimumwould be damaged easily in combat andwould

contributelittle.Thegroupfiguredthatlevels52or53wouldbebest.Maxrohn

himself was only level 50 when the recruiting began, but Luisserare said,

‘‘Well,Maxisa50,buthe’sareallygoodhealer.’’Maxrohnchimedin,‘‘I’m

about to level to51,’’and indeedhedidbefore thegroupentered the temple.

Gewyncommented, ‘‘Doesn’tmatter somuch for thehealer.Honestly,we’re

luckyashell tohaveanypriest.’’Forawhile theydiscussedavolunteerwho

wasonlylevel49,butLuisserarealreadyhadturneddownfriendsatthatlevel.

Eventually, theywerejoinedbya thirdmemberof theShadowClan,Silence,

whowas a level-51Night Elf rogue and had some experience in the temple

already.

GroupProblems

The overwhelmingmajority of guilds fail, andmany of the smaller ones are

quite dysfunctional.When she reached level 7,Lunettewas invited to join a

guildbyamemberwhoexplained,‘‘[W]ehavefriendlypeopleandweallhelp

out.’’This sounded good, so she joined.After heartywelcomes from its two

officers, shebegan receivingall thechatmessagessenton theguild’sprivate

channel. She thought the chat was very encouraging, as members would

exclaim‘‘DINGGG’’whentheyleveledup,andotherswouldrespond‘‘grats’’

incongratulation.Then,onememberbegansayingobnoxiousthings.Another

member,whowasa level-63warriorand thussenior,proclaimed, ‘‘Iwillnot

takedisrespect in thisguild toANYothermember. Is that clear?’’This stern

warningbroughtanapology.Thewarriorwarned,‘‘Don’tletithappenagain,’’

andwas promptly appointedmaster of the guild. Lunette thought thiswas a

goodsign.

However,theformerleaderhadbeenanElf,whereasthenewmasterwasa

Human,soLunetteinquired,‘‘DoesthismeanweareaHumanguild,insteadof

an Elf guild?’’ One member replied, ‘‘We are a mix, I think.’’ Another

answered,‘‘Weareaneverythingguild.’’LunettewantedtobeinanElfguild,

and the way she left the guild (although not race-related) was especially

disheartening because shewantedElves to be superior.Having reached level

10,sheagreedtoaccompanyalevel-14Elfwarriorononeofhisquests,despite

beingalittleputoffbecauseheseemedtobesomethingofabraggart.Forthe

firsttime,sheleftTeldrassilontheboattoDarkshore,wherehesuddenlydove

intothewaterwithoutfirstcheckingwhethersheknewhowtoswim.Doingthe

bestshecould,shepaddledafterhimintotheMist’sEdge,whilehecarriedon

a sexuallyoriented chatwithothermemberswho remained at adistance and

thuswerenotpreparedtohelpthemiftheygotintotrouble.

They did indeed get into trouble, because the warrior swam down into a

sunkenshipwithoutexplainingwhathewasdoing,andLunettecouldnotfind

him.Whentheyfinallyrendezvousedonanearbyshore,afteraquiteharrowing

time, thewarriorvanished.Lunettewaited for fifteenminutes,buthedidnot

return—apparently the other player had left the game—and she realized she

wasaloneinastrangelandshehadneverseenbefore,farfromsafety.Angrily

sheinformedtheguild,‘‘Heaskedmetohelphimonaquest,tookmefaraway

frommyownarea,

,

thenleft.Iamleavingthisguild!’’Therepliesshegotwere

limited to‘‘Ok,Bubi,’’and theotherguildmemberschatteredaboutsellinga

caroneofthemowned.Lunetteexclaimed,‘‘Youpeoplearenotseriousabout

WoW.Pleasetellmehowtoleavetheguild.’’Threemembers laughedather,

thenoneexplained,‘‘Gototheguildwindow,rightclickyournameandleave

guild.’’Anotherlaughedandsaid,‘‘Wehavealife.’’

Catullushadanespeciallybadexperience inapartywith two fellowguild

members,andhestillwisheshecouldhavehandledthesituationbetter.Hehad

recentlybecomegrandmasterof theBloodRavenguild,andwasdesperately

struggling to build itsmembership. He had succeeded in recruiting a couple

low-levelmembers,buthadbuiltanalliancewithasmallerguildthatamounted

tonothing and repeatedly failed to recruit higher-levelmemberswho seemed

friendly toward him but unwilling to make a commitment. Two fellow

members, whom we will call Mack and Muff to preserve their anonymity,

invited him to join a party for the Blackfathom Deeps dungeon. Soon, two

femaleBloodElveshadagreedtojointheparty,bringingitsmembershiptothe

ideal five, andCatullushadhoped to recruit them to theguild. In retrospect,

CatullusrecognizedhisgoalswerenotthoseofMackandMuff.Theysimply

wantedtowinthedungeonrightaway,whilehiseyeswereonthelonger-term

goal of building the guild. Conflict often arises when people have different

goals that prove to be at least partially in opposition, including differing on

whetherthegoalswereshort-termorlong-term.

One of the women, whom Catullus knew well from previous contacts,

droppedoutbecauseofa real-worlddistraction.The remainingwomannoted

thatthatleftonlyfourandrecruitedamalefriendofhers,whowasbusydoing

business at another location. A ten-minute verbal tug-of-war ensued, as the

woman tried to pull hermale friend away fromhis business deal, andMack

kepturgingthemtocome.Thelanguagegotheated,withMuffsaying,‘‘You’re

aretard,’’andMackexclaiming,‘‘Ok,screwit!’’Macksuddenly,andwithout

consulting Catullus, kicked the woman and her friend out of the party, and

recruitedanothermaleBloodElf.ThisstunnedCatullus,butMacksaidtohim,

Muff,andthenewcomer,‘‘Let’sgo,guys,wecanmakeitonourown.’’

Rather than followMack,Catullus sat down toponder the situation,while

communicating separately with both Mack and the discarded woman. She

whisperedtohim,‘‘MackandMuffareasses.’’

CatullustoldMackhedidnotthinkthatkickingthepairoutwasagoodidea.

Mack replied, ‘‘We can make it ourselves. They just slowed us down.’’ Of

course,thiscommentmerelyreinforcedCatullus’sawarenessthatheandMack

hadverydifferentgoals.

CatullustoldMack,‘‘Moreimportanttobehelpfulandfriendlythanalways

towin.’’

Mack replied defiantly, ‘‘We got another person, now. It’s okay, and they

werepissingmeoff.’’

Catullusresponded,‘‘Buttheywerenotbotheringme.Itoftentakesalong

time.Youweretheleader,butnotthedictator.’’

Muffshouted,‘‘Let’sgo!’’

Catullus disagreed, saying, ‘‘I don’t think we should have given up on

them.’’When bothMack andMuff urgedCatullus to getmoving, and again

saidthecouplewasjustslowingthemdown,Catullussaidangrily,‘‘Thatisjust

not important tome, sorry.’’At thatmoment, he used the social interface to

resignfromthegroup.

Mackcomplained, ‘‘IknowI’mnotadictator.ButMuffwas screamingat

meon thephone,and theyhave to leave. I’msorry,but theywerenohelp. I

triedtobenice.’’

MuffshoutedatCatullus,‘‘Fag!Homo!’’

Shortly thereafter, because he was no longer a member of the instance’s

group, thedungeonsystemautomatically teleportedCatullus tohishomeinn,

which at the time was in Tranquillien, very far from Darkshore, where he

wouldhavewantedtobe.

In addition to the conflicting purposes of the different individuals, this

incidentis interestingfortheroleofcommunicationpatterns.MackandMuff

were friends sharing a telephone link, which the others did not even know

about.Thisintimatecommunicationnaturallystrengthenedtheirsolidarity.The

womanwasvirtuallypresent inside thedungeon,buther friendwasnot, and

thisprobablyreducedtheinfluenceofthepartyonhim.Inanycase,hewasin

heatednegotiationaboutsomebusinesswithsomebodyelse.At theheightof

theincident,notonlywereMackandMuffcommunicatingprivatelybyphone

butalsothewomanwaswhisperingwithCatullus,andCatulluswaswhispering

withMack,unbeknownsttoMuffortothewoman’sfriend.

Shortly after the incident, Mack and Muff left the guild. Only one other

memberwasonlineatthatpoint,andCatullussomewhatdefensivelytoldhim,

‘‘Youmightwonderwhytwopeoplejustlefttheguild.Therewasanargument

in a dungeon between them and two other people. The two people from our

guildexpelledtheothersfromtheraid.Iarguedforreconciliation,andrefused

togoonunlessthegrouptalkedthroughtheconflictandtriedtomakefriends.

Butthatdidnothelp.’’Theothermembercommentedthatthisnewswassad.

Catulluscontinued,‘‘Don’tknowifIdidtherightthing.Ididnotexpelthetwo

members fromourguild. Iwish themwell.Peoplehavedifferentvalues,and

someplaceahighervalueonwinningpointsthanwinningfriends.’’

Thebestguildsprovide inspiration,notmerelymaterialassistance.On that

ominous day, Friday the thirteenth of July, the leader ofWinged Ascension

proclaimed in the message of the day, ‘‘Remember my dear family, the

Ascensionisaboutbeingbetterthanourselves,notothers.’’

FactionRelations

AtthehistoricalmomentrepresentedbyWoW,theHordeandAllianceare in

an uneasy truce, which is more peaceful on ‘‘normal’’ realms than on PvP

(player-versus-player) realms. To explore this difference, I created two

characters on the Emerald Dream PvP realm—Llana, the Blood Elf paladin,

andFolwell,theNightElfdruid—butInevertookthembeyondlevel20,and

thustheydidnotexperiencethechaosofconflictfaroutsidetheirhomezones.

Atonepoint,IhadthemmeetintheinnatRatchet,todosomeofthelanguage

analysis reported earlier in this chapter, andFolwell needed to hidebehind a

pillar.When he had entered the inn, a Tauren named Sinslayer immediately

beat him to deathwith a hugemallet.Wherever hewent around this seaside

town, Hordies would kill him on sight. He retreated to Ashenvale, near

Maestra’sPost, togrinddeer for leveling, but gangsofHordieskept running

acrosshim.IthoughtapaladinandadruidwouldbegoodcharactersforaPvP

realmbecausetheycouldbeself-sufficient,butInowthinkIhaditbackward.

Eitherapriest,whowouldtravelwithagroupastheirvaluedhealer,orarogue,

whocouldhideevenbetterthanadruid,mightsurvive.

PvPbattles occuronnormal servers, too, oftenwhen agroup intentionally

attacksNPCsoftheopposingfaction,butindividualplayerscanstayoutofthe

fightiftheyavoidraisingtheirbattleflags.OnJune20,2007,Lunetteentered

AuberdinejustasitwasunderattackfrommembersofHorde’sCelestialGate

guild.Sheinstantlyrealizedtheattackerswerefaraboveherlevel,becauseshe

couldnotseetheirlevelnumbers,andtheirpicturesshowedaskullaswellas

theredplayer-versus-playerbadgeoftheHorde.Shestoodhelpless,watching

themslaughterNightElfNPCs,FlintbeardandSteelhand,asthetwoshoutedin

Darnassian forhelp.A level-23Night

,

cards, complex programming of counting

machines,andautomatictabulationthatdominatedinformationprocessingfor

threequartersofacentury.Mostsociologistsstillthinkofcomputinginterms

of rectangular data sets in which columns represent variables, and rows

representcases,andtheyhavebeenslowoverthepastquarterofacenturyto

adoptnewmethodologicalperspectives.

At the same time, an increasing number of scientistswith training in such

fields as physics or who otherwise have little connection to sociology have

been encroaching upon ‘‘our’’ territory, because they are able to handle

computerscreativelyandhavebecomeinterestedinsocialissues.Forexample,

to a classically trained sociologist who happens also to program computer

simulations, it is alarming that the leading textbookSimulation for theSocial

Scientist,byNigelGilbertandKlausTroitzsch,failstocitemorethanahandful

ofcomputersimulationstudiespublishedinstandardsocialsciencejournals.13

Manysucharticlesexist,butthebroadersimulationcommunityignoresthem.

However, despite numerous examples of good social computer simulation

research,itremainsaperipheralmethod,largelyexiledtotheouterreachesof

socialsciencepublications.

A quarter century ago I was exploring multiagent systems, in some ways

reminiscentof theprogramming that controls theherdsofbeasts inWorldof

Warcraft, to explore the way religious faith spreads through a human

community by social influence and communication. In 1987, I was able to

publishasetofneuralnetworkandmultiagentsimulations,butonlydisguised

aseducationalsoftware.14Withgreatdifficulty,Iwasmuchlaterabletogeta

couplearticlesbasedontheresearchintomarginalsociologyjournals,andonly

in2006couldIpublishascholarlybookreportingthatworkinexpandedform,

even including a table I generatedwayback in1984.15Thegapbetween the

socialandcomputersciencesissovastthatfewpeopleoneithersideseeany

reasontotakeaccountofthoseontheother,letalonecollaboratewiththem.

My perspective is quite different: social science is an information science,

andinformationscienceisasocialscience.Bothareradicalmovementsaiming

to transform society, as well as being sciences. Humanlymeaningful data—

whetherwecallitinformationorknowledge—canbearticulatedonlywithinan

appropriate culture. Like other cultural products, therefore, information is a

socially constructedphenomenon.16 Properly understood, twenty-first century

sociology needs to draw heavily upon computer science as a means for

developingtheoryaswellasfortoolsofdataanalysis.Mostimportant,onlyby

combiningcantheyachievetheirrevolutionarypotential.

In the early 1980s, theNational Science Foundation considered creating a

new Directorate for Social, Behavioral, and Information Sciences, but then

bowed to disciplinary chauvinism and established first the Directorate for

Computer and Information Science and Engineering (CISE), and then the

DirectorateforSocial,BehavioralandEconomicSciences(SBE).17Following

the principle of ‘‘back to the future,’’ I suggest that it is high time tomerge

social and information sciences. Having worked for years in both SBE and

CISE, I believe I have a clear perspective on how their fields relate. In the

coverarticleoftheJuly27,2007,issueofthejournalScience,Iexplainedhow

virtual worlds likeWorld ofWarcraft could be laboratories for uniting these

fields.18

Many scientists and scholars are already conducting research about virtual

worlds, and they are beginning to use them as environments to ask general

social-scientific questions. Economist Edward Castronova argues that an

increasingfractionofhumanlife,economy,andculturewilltakeplaceinthese

novelenvironments,sotheyneedtobestudiedasimportantphenomenaintheir

ownright.19 In a study of social and economic coordination,Castronova has

shownthatitcanbefruitfultocompareresultsfromresearchindifferentvirtual

worlds,justasistruefornationsonEarth.20Thereissomeevidencethatthey

serveashatcheries fornewculturalmovements—forexample, facilitating the

consolidationofpost-Christianreligiousideologies21—andaresubstitutingfor

disintegratingsocialinstitutionsintherealworld.22

It is especially important to study virtual worlds now because the current

period of transformation may not last much longer and because it may be

impossible to reconstruct its key processes and phenomena entirely from

historicalrecordsthatarenaturallypreserved.Practicallyalloftheclassicone-

playerelectronicgamescanstillbeplayed,eitherbecausecomputeremulators

of theoldsystemshavebeencreated,orbecausethegameshavebeenported

over to new systems. But the same is unlikely to be true for today’s virtual

worlds because they depend on the extensive social infrastructure of the

companies that support them and on the current population of people who

inhabitthem.

Virtual worlds are good environments in which to explore wider issues

related to emerging technologies, such as intellectual property rights and the

sociotechnical implications of onlinemisbehavior.23 Research concerning the

culturalboundariesofvirtualworlds includes studiesof the following issues:

the extent to which gender-specific behavioral norms transfer to these

nontraditional environments;24 comparisons with role-playing games that are

not electronic, such as Dungeons and Dragons;25 the human impacts of

alternative architectural philosophies;26 the social processes through which

cooperationemerges;27thepossibilityofaddictiontovirtualworlds;28andthe

differentmeaningsthatparticipantsattachtovirtuallifeanddeath.29Therehas

even been research on howWorld ofWarcraft and other virtual worlds can

illuminate social factors implicated in the spread of disease epidemics.30 To

date, much of the research has followed the twin qualitative paradigms of

anthropological ethnography and sociological participant observation,31 but

quantitativeapproachesusingrigorousstatisticalandcomputationaltechniques

showverygreatpromise.

WoW is avery conducive environment forquantitative researchbecause it

encourages individuals towrite ‘‘mod’’ or ‘‘add-on’’ programs, and scientists

can use some existing software as research tools or write their own. These

range all the way from very simple sequences of character behaviors

constructedusingmacrosbuiltintotheWoWuserinterface,tolongprograms

written in the Lua language. For example, one widely used program called

Auctioneer analyzes prices on the WoW virtual item auction system, and

CensusPlus tallies all the players currently online by several characteristics.

Withcensusdataonmorethan200,000WoWcharacters,ateamcenteredatthe

Palo Alto Research Center analyzed the factors associated with the upward

statusmobilityofindividualsandthedynamicsofsocialgroups.32

Thisbookusesqualitative rather thanquantitativemethods, and I savemy

moretechnicalstudiesfor journals thatregularlypublishstatisticalresearch.I

hesitatetosaythatthisbookismoreorientedtowardtheory,becausethevery

wordtheoryconjuresupimagesofdryabstractions,asifhundredsofpagesof

desertlayaheadratherthanthelushjunglesthatWoWhasactuallypreparedfor

us. On one level, this

,

Elfplayer exclaimed, ‘‘Absoluteblood

bath!I’malevel23.NowayamIfightingthese,what?70sorhigher.’’Lunette

knewtherewasnothinghigherthanlevel70atthattimepriortotheLichKing

expansion,butshehadtoassumetheywereatleastlevel33iftheotherElven

playercouldnotseetheirnumbers,andshewasstillonlylevel20.Eventually,

shecouldnotwithholdherhelpanylonger.ShetriedtohealadyingNPC,but

thisonlyswitchedonherPvPflag,andoneoftheHordeplayersattackedher.

Althoughshedoveintothenearbywater,shewasslain.

Wanton killing of another player’s character is ganking. Maxrohn

experiencedgankingfirsthandwhenhewasaroundlevel40atacrossroadsin

theSwampofSorrows.Alevel-37Hordescoutwasstandingthere,barringthe

way, so rather thango around,Maxrohn attackedhim.This had the effect of

turningMaxrohn’sbattleflagon,renderinghimvulnerabletoattackbyHorde

players. Unfortunately, the crossroads was between the Horde flight path at

Stonard and the entry to thehigh-levelBlastedLands zone. Just asMaxrohn

wasbendingdowntolootthescout’scorpse,ahigh-levelHordeplayerkilled

himinstantly.HislastmemoryoftheepisodeistheHordeplayer’slaughter.

Manymonthslater,Catullushappeneduponthesamespotwhenhewaslevel

42. He watched as a level-42 Draenei warrior, belonging to the Alliance,

proceededtokilltwoHordescouts.Hordeloyalistthathewas,Catullusfound

thisoffensive,butstoodwatchingandcalculatingwhattodo.Hefeltsurethe

warrior could beat him in a duel, but he thought that the warrior looked

vulnerable because the two scouts had depleted about half of the Draenei’s

health.HealsonoticedthattheDraenei’snamecontainedthewordkiller,and

felt thiswas rather boastful.As soon as the second scout fell dead,Catullus

slammedtheAlliancewarriorwithholyfire,followedquicklybyamindblast

andasmite.Beforetheenemyknewwhathithim,hishealthwasexhausted.As

theDraeneifell,heraisedhisarmsinagestureofdesperation.Notwantingto

facetheangrywarriorafterresurrection,Catulluswalkedtheshortdistanceto

the protection of Stonard. He tried to tell himself that his actions were all

justified,butinhishearthefeltthatgankingwasasweet,immoralpleasurehe

wouldnotmindexperiencingagain.

Cooperation between factions during questing is very difficult, but not

impossible.Forexample,onedaywhenhewasatlevel45,Maxrohnwasinthe

Hinterlands,workingonaquesttokillgreensludgeandjadeoozemobs,ajob

thatmighthavebeeneasierwithapartnerbutcouldreadilybedonebyasingle

player.Thenhesawthatalevel-46HumanpaladinnamedStellyhadposteda

message on the Alliance general chat for the area, seeking someone to help

withadifferentquestinthesamezone,theAltarofZul.Havingthatqueston

hislistandknowingsomethingabouthowtoaccomplishit,Maxrohnformally

invitedStellytojoinapartywithhim.Theymetjustnorthofthealtar,which

wasat the topofa longsetofmonumentalstairs thatwereguardedbymany

level-46or level-47Trollmobs, including some level-48elites,whichmeans

theywere actually tougher than level 48.Thepair found that they could just

barely kill one of theseTrolls if theyworked together. Stellywould attack a

singleenemy.Maxrohnwoulduseoneortwospellstoweakentheiropponent,

then concentrate on keeping Stelly alive, adding an occasional shot from his

wand.

Theynoticedthatanotherpairwasintheneighborhood,twoBloodElvesof

theHorde, a level-47warlocknamedBallistics, anda level-59hunternamed

Kaleen,whowere bothmembers of a guild calledRespectedOnes and thus

presumablyexperiencedincooperating.Thetwopairsmadenohostilemoves

against each other, and for a time they largely ignored each other. After

completingonequest,Stellymentionedhehadsomeotherquests in thearea,

andMaxrohnoffered tohelphim.TheAltarofZul is a smallpartofahuge

templecomplex,ratherlikeamazepunctuatedbycourtyardsandmonumental

staircases.Thetwopairsofplayersfoundthemselvesworkinginparallel,and

occasionally a member of one pair would assist the other pair in killing a

difficult common enemy. These formidable Trolls stood in the way of both

pairs,soitwasintheirinteresttohelpeachotherkillthem.AlthoughMaxrohn

frequentlycouldusehispriestlytalentstohealStelly,whenhewasinjuredhe

could not heal the two Blood Elves. He actually felt embarrassed by this,

although the limitationwasbuilt in to thevirtualworld rather thanbeinghis

ownchoice,andhewishedhecouldapologize.Becausetheycouldnottalkto

eachother, itwasdifficult for the twopairs tocoordinate theiractionsand to

agreetopursuethesamegoals.

Onereasonablyeffectivemodeofcommunicationwasgestures.Atonetime,

neitherpairhadanyideawheretogo.Stellyloggedoff thegamebriefly,and

consulted the online Thottbot database, then logged back on. Naturally, he

explained to Maxrohn exactly what he was doing through their party chat

channel.ButhowcouldhecommunicatewiththetwomembersoftheHorde,

giventhattheycouldnotunderstandeachother’slanguages?WhenKaleensaid

‘‘thrakk’’ in theOrcish tongue used by theHorde,what did hemean?Stelly

reliedontheage-oldhumanunderstandingofgestures,jumpingupanddown,

thenpointingintherightdirection.

Astheywerebeginningtocooperate,thetwopairsexchangedgestures,and

most gestures are accompanied by text that shows up in the chat window.

Unlikeregularchattext,thisgesturetextislegibletomembersofbothfactions.

Here is one set they exchanged, as read byMaxrohn,who initiated it: ‘‘You

bow before Kaleen. Kaleen thanks everyone. Kaleen asks you to wait. You

saluteStellywithrespect.Kaleenbowsdowngraciously.’’

Theteamworkbetweenthetwopairslastedaboutanhourbecausetherewere

manyplaces togoandenemies topassbeforeachieving thequestgoals.The

twopairscouldnotformafour-personparty,soeachpairneededtocomplete

eachquestseparately.Afteronepairdidso,theothermightneedtowaitfora

few minutes for the quest goal to become active again. It is questionable

whethereitherpaircouldhavesucceededalone,althoughtheBloodElfpairdid

include a higher-level character. At the very least, their progress was made

much easier by their cooperation with Stelly and Maxrohn. This would

probablyhavebeenimpossibleifamemberofonefactionhadshownhostility

toward theother,as in fact isoftenseen.Onseveraloccasions,Maxrohnhad

beenspatuponbyamemberoftheHorde,withoutprovocation,andagesture

likethatwouldhavepreventedcooperation.

An interesting variant on interfaction cooperation is treason, practiced by

some players who have characters in both the Horde and Alliance. For

example,wordcametoEtacarinaethattheAlliancecity,Stormwind,wasabout

to be attackedby theHorde.Likemanyothers, she rushed to themain gate,

glad that an Alliance spy in the Horde ranks had provided warning of the

impending assault. The defenders milled around for a while, getting

progressivelymoreanxious,thenrushedsouthwhenwordcamethattheHorde

army was advancing up the road from Westfall. This proved to be

disinformation,spreadbyatraitorintheAllianceranks.Whensherushedback

toStormwind,Etacarinaediscoveredtheinvadershadnearlyreachedthekeep,

deep inside the city, before being crushed.

,

book analyzes World of Warcraft from multiple

standpointsof thehistoryofsocial thought.Bydoingso, itsuggestsasecond

level,onwhichinformation-sciencedesignofvirtualworldsmusttakeaccount

ofthenatureofhumanbeingsandthesocietiestheyconstruct.Andonathird

level,thebookseeksinsightsaboutlifeintheso-calledrealworld.

Why wouldWoW be an especially good place to look for insights about

Westerncivilization?Onereasonis that itbridgespastandfuture,rootedina

majorWesterncultural tradition,yetaiming toward thevirtualworldswecan

createintimestocome.WoWistremendouslyeclectic.Considerthetenraces.

Orcsarederivedmostdirectly fromJ.R.R.Tolkien’sTheLordof theRings

tetralogy,andTolkienwasaleadingscholarofhistoricallinguisticswhobased

his fantasies on the legends of Britain.33 Tolkien told us that Elves were

especially tall, as theNightElves inWoWare,but shorterones are found in

Grimm’sFairyTales,alongwithveryshortDwarvesincludingsevenwholived

withSnowWhite.34 The brothersGrimm, Jacob andWilhelm,were scholars

whocollectedfolkstoriesaslateranthropologistswould,andwhocontributed

substantiallytotheadvancementoflinguistics.Gnomesweremadefamiliarto

modernaudiencesintheOzbooksofL.FrankBaum,whichalsopioneeredthe

mixture of fantasy adventure and cultural parody we find in WoW.35 The

mountainking inPeerGynt, adramabyHenrik IbsenwithmusicbyEdvard

Grieg,isatroll.WoW’sTaurenareminotaurs,familiartousfromtheancient

GreekmythofTheseus,Daedalus,andIcarus.TheUndeadarereminiscentof

zombies, but they especially resonate in popular movies about semidead

humans, notably George Romero’sNight of the Living Dead (1968) and the

threemoviesbasedonasciencefictionnovelbyRichardMatheson:TheLast

ManonEarth(1964),TheOmegaMan(1971),andIAmLegend(2007).36

DwarvesalsofeatureinRichardWagner’stitaniccycleoffourgrandoperas,

DerRingdesNibelungen.ForWagner,NibelungessentiallymeansDwarf,and

themagical ringwas forgedbyDwarves frompuregold.BasedonNorseor

Germanic mythology, but also modeled after ancient Greek dramatic cycles,

TheRing cast long shadows over the political and cultural future of Europe.

OnecanstilldebatewhetherWagnerwasatall responsiblefor theriseof the

Nazis,longafterhisdeath,orwhetherhispopularitywasmerelyexploitedby

them.WecouldalsodebatetheextenttowhichTheRinginfluencedTolkien’s

ratherdifferentringtetralogy,themusicinStarWars,andWorldofWarcraft.

Remarkably, in1849,Wagnerprophesied that the futureofartwouldgo ina

directionthattodaylooksratherlikeWoW.

In 1848, a wave of largely unsuccessful revolutions swept Europe, and

WagnerwasratherunsuccessfullyinvolvedinaradicalmovementinGermany.

Assoonashehadsettled inexile inSwitzerland,hebeganwritingTheRing

anddevelopinganaestheticjustificationhecalledTheArtWorkoftheFuture.37

Thislittlebookreallypresentstwoideas:theconceptofatotalworkofart,and

thenotionthatgreatartistscouldspeakwiththevoiceofthepeople.

A total work of art, or Gesamtkunstwerk in German, is an artwork that

combinesmultipledifferentarts.Wagnerwroteboththepoetryandthemusic

forTheRing.HealsofeltaGesamtkunstwerkwouldcombinethevisualartsof

painting anddance, although the sets in traditionalpresentationsofThe Ring

looklikeuninspiredlandscapepictures,andthesingersonstagehardlymoveat

all. One innovation that tied together Wagner’s poetry and music was the

leitmotif, amelody that representeda specific characteror concept.All these

principles apply toWorld ofWarcraft, as they do to StarWars. Each of the

maincitiesorgeographicareasinWoWhasitsownleitmotif,particularmusic

that plays when a character arrives there. Although it is hard to find much

dancing, the characters all move, often in ways that are both subtle and

pronounced. One can invest marvelous hours documenting the particular

spasms with which each kind of enemy dies, for example. The varied

environments of nature and architecture are often quite beautiful and express

the particular nature of events that take place in them. Weaving everything

togetherarethethreadsofatapestryofmyths,ascomplexasanyintheancient

sagas.

AGesamtkunstwerkderivesitsstrengthfromtheVolk,accordingtoWagner,

thecommonpeopleconceptualizedasanethnicorculturalgroup.TheNaziera

andWorldWar II largely discredited this part of his thesis, but at the time

Wagner wrote, the distinction between right-wing populism and left-wing

populismwas not yet clear.Wagner assumed that the common folk shared a

traditionalculture,andthatgreatartistscouldrefineit toproducethegreatest

works of art. This is what the builders of World of Warcraft have done.

Drawingupondeeppopulartraditionsoffantasyandsciencefiction,theyhave

createdavirtualworldthatattractsmillionsofordinaryfolk,whileatthesame

timeposingaradicalcritiqueofthedominantcultureoftheirsociety.Notethat

DerRingdesNibelungenandWorldofWarcraftaresaturatedwithsupernatural

phenomenabut have absolutelynothing to dowithChristianity.Thepolitical

systemsin themarefeudal,withoccasionalhints thatcapitalismiswickedor

distorted, and the dominant elite acts largely from selfish motives. Without

grantingWagner’s ideology any special privileges, Imust note thatWorld of

Warcraftisthemostperfectfulfillmenttodateofhisvisionofatotalworkof

art,combiningmanyartformswhileexpressingpopularcriticismoftheexisting

society.

AsGeorgSimmelpointedoutacenturyago,strangerscanoftenseeasociety

moreclearly than itsmembers.38Byvisiting thevery strangeworldofWoW

andmakingsenseofwhatwefindthere,weareabletolookatourownworld

with fresh eyes. Indeed, WoW is in great measure an allegory, so its

exaggerationscancallourattentiontofactswetendtomissaswegoaboutour

habitual activities in the real world. Because it is a complex, functioning

civilization, WoW takes account of human nature and the implicit laws of

humaninteraction.FollowingSimmel,myprimeresearchmethodhasbeento

send several virtual explorers into theworld ofWoW, then to dialoguewith

them about themeaning ofwhat they discovered andwhat it says about our

owncivilization.

ResearchMethods

I studiedWorld ofWarcraft through ethnographic participant observation for

two years, from January 2007 through December 2008, totaling more than

2,300hoursinthisvirtualworld.39Mygoalwastoexploretheentireterritory,

whichcoversasubjectiveareaofhundredsofsquaremilesofdiverse terrain,

andtoobservesocialrelationsamongplayersofallvisiblekinds.Sociallyand

culturally, this world is extremely complex. A series of disruptive wars and

religious schisms has produced many fault lines along which conflict rages.

The characters operated by players are divided into two hostile factions, the

HordeandtheAlliance,whohaveasomewhatshakytrucebetweenthem.The

world also overflows with dozens and dozens of groups of nonplayer

characters, or NPCs, only some of whom belong to the factions. Characters

takeonquests,eitherfortheirfactionsorforotherindividualorgroupedNPCs,

that send them gallivanting out into the virtual world to hunt enemies and

gather resources.All this

,

takesplace in a complex, interwoven set ofmythic

culturesandthesocietycreatedbytheplayers,astheycooperateinshort-term

raidingpartiesandlong-termguilds.

WhenIbeganthisstudybyenteringmyfirstcharacterintoElwynnForest,

WorldofWarcraftboasted8,000,000subscribers,butthenumberhadreached

about11,000,000beforemydata collectionwasdone.Amajorupgrade,The

Burning Crusade, was released in January 2007, and 2,400,000 copies were

soldthefirstday.Thesecondmajorupgrade,WrathoftheLichKing,camein

November2008,and2,800,000copiesweresoldthefirstday.Althoughquite

affordablebyindividualplayers,intheaggregate,seriousmoneyisinvolved.

Ididnotinteractwithalltheotherplayersbyanymeans,becauseIworked

in only 6 of the roughly 250 North American realms (computer servers or

shards). Twowere so-called normal servers: Shandriswas low in population

andHydraxiswashigh.Threewererole-playingservers:EarthenRing,Scarlet

Crusade,andSentinels.Thesixth,EmeraldDream,wasnotonlyarole-playing

server but also a player-versus-player (PvP) server,whichmeant that combat

between the Horde and the Alliance was encouraged. On regular servers,

whetherrole-playingornot,bothplayersusuallymustagreebeforeamember

oftheHordecanfightamemberoftheAlliance.OnPvPservers,outsideone’s

ownstarterzones,oneisalwaysopentobeingattacked.

Oneach server, Ihadat leastoneHordeandoneAlliancecharacter, and I

initiallyplacedfouradditionalAlliancecharactersonShandrissoIcouldstudy

the details of interaction between members of the same faction. To make it

possible to run twocharactersatonce, Ihad twoWorldofWarcraftaccounts

and sometimes used two computers, side by side. My initial seventeen

characters covered all ten races. The five races of the Alliance are Human,

NightElf,Dwarf,Gnome,andDraenei.The five racesof theHordeareOrc,

Troll,Tauren,Undead,andBloodElf.Thecharacterscoveredallnineclasses:

priest, shaman,mage, druid,warlock, rogue, paladin, hunter, andwarrior. To

explorethediversityofsupernaturalcultures,Iransevenpriests,twoshamans,

andtwodruids,butinitiallyjustoneofeachoftheotherclassesexceptfortwo

roguestoexplore‘‘deviant’’behavior.Atleastonecharacterpracticedeachof

the following professions:mining, herbalism, alchemy, enchanting, skinning,

leatherworking, tailoring, blacksmithing, engineering, jewelcrafting, fishing,

cooking,andfirstaid.

InlateMarch2008,IdecidedtostageascientificconferenceinsideWorldof

Warcraft.The suggestion came from JohnBohannon,who creates theGonzo

ScientistfeatureofthejournalScience,publishedbytheAmericanAssociation

for theAdvancement of Science,who had been inspired by the cover article

aboutvirtualworldsthatIhadpublishedinSciencethepreviousJuly.Tohelp

withthepreparationsandtheaftermath,Icreatedthreenewcharacters,moved

oneofmybest-establishedcharactersacrossservers,anddid thesamewitha

nonentitycharacter Ihad startedmerelyasa tool for runningcensusanalysis

software. The conference produced new knowledge, some of which I have

incorporatedinthisbook,andbroughtmytotalnumberofcharacterstotwenty-

one(seefigure1.2).WhentheLichKingexpansioncameinNovember2008,I

addedonemorecharacter,adeathknight.40

Figure1.2

ScientistsandscholarsmeetingintheUndercitysewer,fortheMay2008academicconference.

BecauseWorldofWarcraftisarole-playinggame,itseemedappropriateto

use role-playing in the research.Early inmycareer,beforeethical issueshad

beenraisedaboutrole-playresearchintherealworld,Ihadinfactinfiltrateda

number of radical groups in order to study them, pretending to be a real

member.Mymost extensive research in this vein consisted of two full years

inside a more-or-less Satanic cult, called the Process Church of the Final

Judgement, and sixmonths inside Scientology, but I had also done thiswith

TranscendentalMeditation, the Hare Krishnamovement, and the John Birch

Society.41TheProcess,inparticular,wasimmenselytheatricalandremindsme

of theScarletCrusade sect inWoW. IviewedmyWoWcharacters almost as

realpeople—myresearchassistantsornative informants—whohelpedmedo

myethnographic research. I found thiswas the easiestway to think and talk

about them, although eachof themdeveloped a distinctive personality inmy

mind. I felt very differently about them, and experienced different moods

through them. As I explain more fully in chapter 7, ‘‘Identity,’’ they were

largelyme, but also beings somewhat different fromme. I found them very

effectiverole-playingtoolsforcarryingoutparticipantobservation.42

Irantwoofthepriests,Maxrohn,aHuman,andCatullus,aBloodElf,allthe

wayuptolevel70,thehighestpossibleexperiencelevelduringthemainperiod

ofmyresearch.Then,whentheLichKingexpansioncame,Iranoneofthem

up to level 80.Three other characters reached level 30:Lunette, aNightElf

priest; Minotaurus, a Tauren shaman; and Etacarinae, a Draenei shaman.

Sixteen characters reached level 20: Papadoc, a Troll priest; Incognita, an

Undead priest; Price, an Undead warlock; Zodia, a Draenei priest; Lusea, a

Dwarf priest;Adalgisa, aTauren druid;Vadvaro, aHuman rogue;Marcya, a

Troll rogue; Aristotle, a Human mage; Ozma, a Human mage; Alberich, a

Dwarfhunter;Stephie,aGnomewarlock;Folwell,aNightElfdruid;Llana,a

BloodElfpaladin;Sciencemag,aBloodElfhunter;andTarkas,anOrcwarrior.

As a death knight,Annihila, anUndead, started already at level 55, andwas

stillinchingherwayuptheladdertoward80whenthisbookwenttopress.

This rangeof racesand levelsallowedme toexperienceeachof thesixty-

twomajorzonesofthisvirtualworldwiththeproperlevelandfaction.There

areeightwidelyseparatedstarterzonessuitableforcharactersaroundlevels1

through10.TheDwarvesandGnomesbegininthesameplaceaseachother,as

theOrcs andTrolls do in another location, but each of the other races has a

distinctiveorigin.Beginningcharactersorplayersarecallednewbiesornoobs,

andthefirsttwoareastheyexperiencearenewbiezonesespeciallydesignedto

be less difficult and to contain quests that must be described as training

exercises.

My main tool of data collection was saving about 22,000 images off the

computer screen,what are commonly called screenshots. Initially, theWoW

softwaresystemsavedtheimagesasverylargeuncompressedfilesinthe.tga,

or Targa, format, but thankfully I was soon able to switch to the more

conventionalandmuchmoreefficient.jpg,orJPEG,format.Forthisproject,I

did not take advantage of the ‘‘/chatlog’’ method of recording text from the

interplayer communication system, because I found that saving the whole

screen provided the context for the words, as well as recording all kinds of

nonverbalinformation.Theautomaticnameofeachfilewastheexacttimeand

datethescreenwascopied,soIdidnotattempttogivethemdescriptivenames.

Rather,Isavedthescreenshotsintofoldersforeachofthecharacters,thenlater

arranged themby topic, and put them in ‘‘used’’ subfolders afterwriting out

whatwasusefulforthisbook.

The virtual world itself was by no means the only source of data. I also

collectedandreadallseriouspublicationsaboutWorldofWarcraftIcouldfind,

including

,

novels, graphic novels (manga), instruction manuals, scientific

journal articles, and conference papers. Huge troves of rather reliable

information are available on the web, notably vast databases like

wowwiki.com, wowhead.com, thottbot.com, and wow.allakhazam.com.

Excellent maps of the virtual world are available at mapwow.com. As my

higher-level characters joinedmajor guilds inWoW, I gained access to their

own websites. The authoritative World of Warcraft website includes much

official lore, a vast array of forums where players discuss the game and its

mythology, and an astonishing database called the Armory with detailed

informationabouteveryguildandeveryoneofthemillionsofcharactersthat

had reached level 10.43 As a computer programmer interested in artificial

intelligence and multiagent systems, I also paid close attention to WoW’s

simulatedanimalsandpeople.

NonplayerCharacters

Manyofthe‘‘people’’andothercreaturesinWoWarenotoperatedbyplayers,

butarenonplayercharacters,orNPCs.AnotherwordforNPCoftenusedinthe

electronic game community ismob, short formobile. Given its origins, this

word should properly be pronouncedmobe, but players tend to pronounce it

mob.SomeoftheWoWNPCsdon’tmoveverymuch—thevendorsandguards

fromwhichacharactermaybuythingsorgetinformation—butmostofthem

walkaroundasetterritory,thenreactviolentlyeitherwhenanenemycharacter

comeswithintheiraggrorange,orwhenattacked.

An insignificantbut fairlycommoncategoryofmobsare themanycritters

found outdoors, like rabbits, squirrels, snakes, and the like. These are very

weak,willnotattack,andcannotevendefendthemselves.Farmoreimportant

arethebeasts,allofwhomwillatleastdefendthemselves,andmanyofwhom

willattackifonecomestoonear.Whilesomeof thesearefanciful,manyare

familiar, such as boars, wolves, big cats, owls, and vultures. A character

possessingtheskinningskillcantakehidefrommanyofthesebeasts,generally

themammals,aftertheyhavebeenkilledandtheircorpseslootedofanyitems

theymaybecarrying.Humanoidsareintelligent—possessingculture,religion,

and often speech—and they cannot be skinned. They include NPCs

representingalltenracesthatplayersmayuseascharacters,plusseveralothers.

Twononplayerracesthatlogicallycouldbeusedasplayercharactersinfuture

versions of WoW are Goblins and Furbolgs, both of which have extensive

settlementsandinteractincomplexwayswithplayers.

These categories are rather separate. The distinction between beasts and

humanoids is very clear insideWoW, and hunters have a mapping tool that

allowsthemtoseethelocationsofallnearbybeastsorhumanoids,butnotboth

simultaneously.ThedistinctionbetweenplayercharacterandNPCisalsoclear.

True,fightingonemaynotseemverydifferentfromfightingtheother,butthe

consequences are different. For example, onemay earn honor from killing a

character, but not from killing an NPC guard.When a player’s character is

killed,itreappearsatanearbygraveyardandcanresurrect(orrez).Itmaythen

seek vengeance against the killer. A few minutes after a beast or humanoid

NPC dies, another takes its place, not resurrecting but spawning. The logic

wouldseemtobethatthisisanewtigerorguard,whohasmerelybeenbornat

thesameplaceastheoldone.However,thewordspawnisusedevenforNPCs

thathaveindividualnames,suchasthebossNPCs,whosekillingisthegoalof

many quests. Notably, a spawned NPC has no memory of the prior death,

whereasarezzedcharacterstartsoutwithgreatlydiminishedhealthandother

damage,aswellastheplayer’sownmemoryofthedefeat.

NPCsmaybedescribedasartificialintelligencesorAIs,buttheyarereally

rather stupid. The realism of these artificial characters is enhanced by their

physicalmovementsandoccasionalspeech,whicharebasedonmotioncapture

andvoice recordings of real people.Look closely at a guard standing in one

spot, and youwill see that he appears to be breathing. Vendors and trainers

oftenspeakprerecordedmessages,typicallygesturingastheydoso.Whatthey

sayisappropriatetotheirrole.IntheCathedralofLight,PriestessJosettagave

Maxrohn two salutations based on their shared faith: ‘‘Light be with you!’’

‘‘Light bless you!’’ When Maxrohn visited the Elven zone of Moonglade

during the 2007 lunar festival, trader Lorelae Wintersons gave him two

salutations from her very different religion: ‘‘May the stars guide you!’’

‘‘Goddess watch over you!’’ Members of the Horde who visited the throne

room inUndercitymayhearSylvanas, theDarkLadybansheewho rules the

Undead,spitoutthewords,‘‘Whatareweifnotslavestothistorment?’’

When battling an NPC, a player often hears the opponent shout or grunt,

suggesting it feels emotions. A very simple programming trick, undoubtedly

involving a random number and triggeredwhen the opponent’s health drops

belowasetlevel,allowsmanyenemiestosimulateeitherrageorfearwhenthe

fightisgoingbadlyforthem.WhenStonescytheAlphashavenearlylosttheir

lives, they enter a condition of ‘‘desperate rage,’’ during which the damage

causedby eachof their blows is increasedby twentypoints, and their attack

speed increases 10 percent. Other enemies run away, as if they were afraid.

However,theyalwaysreturntothebattle,oftenafterhavingsnaredsomeallies

tohelpthem.Forexample,whenbattlingamurloconabeach,itmayrunaway,

go sideways a distance, then return. If it happens to come near enough to

anothermurloc,thatsecondenemywillcomealongandgivetheplayerarather

roughtime.

Ingeneral, onlyvery simpleprogramming is required toget very complex

behaviorfromswarmsofenemies.Typically,territoryisdividedintoanumber

of neighborhoods, eachwith its ownmixture ofmobs. Somemay stand still

unless approached, while others will patrol a small territory at random, and

others will patrol a wider territory or walk along a set route. This is quite

enough to challenge the analytical abilities of all but the most experienced

players.Thebigdanger,ofcourse, is thatonewillgetdeepintoabattlewith

one enemy, suffering depleted health, when another will wander along at

randomandenterthefight.ExperiencedplayerslearntopsychouttheNPCs,

mentally modeling the complex patterns created by the interactions of their

individuallysimpleprogramming.

ItiseasytoprogramNPCstowalkinaparticulardirectionuntilreachingthe

limitof their territory, thenturnatrandomandwalkbackacrosstheterritory.

Only a couple of trivially simple program lines are required to give it a set

probability of pausing at any point, after which it may turn and resume

walking.Ateachstep,theprogramcancheckhowneartheNPCistoenemies

in thevicinity and attackone if thedistance is less than the set aggro range,

whatethologistsstudyingrealanimalscallreactiondistance.

Such simple programming principles can give NPCs the illusion of free

will.44BothDorana andKorelor areAllianceNPCs that patrol the roadnear

Sentinel Hill. Aristotle followed them both one day, noticing how they

occasionallyranoffthepathtoattackabuzzardorotherNPCenemy.Onthe

east-westDuskwoodroad,northofYorgenFarmstead,ayoungblack ravager

wolfcanoccasionallybeseenkilling

,

arat.Atseveral locations, it iseasyfor

theplayertoengageanenemyandthenkiteit—makeitchaseafteryou—into

friendly NPCs who will attack it, thereby saving you. One good place is at

Southshore,whereamurlocjustwestofthedockcanbekitedtowhereHuman

NPCsarewaiting.

AnespeciallyimpressiveexampleistheattackonStillpinehold,experienced

bybothofmyDraeneicharacters,ZodiaandEtacarinae.Thehighchiefofthe

StillpineFurbolgsassignsamission todeterminewhatcorruptioncouldhave

caused the wildkin to occupy this system of caverns. After a series of

adventures,thecharacterreportsbacktothechief,whosendsaboutadozenof

his raiders into the caverns to kill thewildkin.Etacarinaewent inwith them

and participated in the battle that raged. The Furbolgs enter single file, but

spreadoutwhentheyencounterwildkin,andmanyseparatecombatsensue.Ifa

Furbolgkillsawildkin,itmayrushtothenearestotherwildkin,apparentlyto

helpitsfellows.WhenEtacarinaehelpedkillawildkin,theFurbolgsfightingit

quicklyattackedanother.

Increasingly,WoWhasincludedpuppet-showdramasinwhichNPCsactout

complex actions, either entirely or only partially prescripted. Edward

Castronova was especially impressed when he saw the NPCMiss Danna, a

schoolmistress, leadingher seven studentson a tourofStormwindCity in a

prerelease version ofWorld ofWarcraft.45 Lunette encountered Miss Danna

andherstudentsonheronevisittothecity.Theywalkedalongasagroup,with

the childrenmilling around, sometimes skipping (see figure 1.3).One of the

boysfretfullyaskediftheyhadtowalkanyfarther.MissDannasaid,‘‘Herewe

have the Cathedral of Light, the center of spiritual enlightenment here in

Stormwind.’’Anotherboyaskedwhetherthiswastheplacethepaladinstrain.

She replied, ‘‘Yes, that is true.Paladinsandpriestsalike train their skillsand

research great truths behind the walls of the Cathedral.’’ The first boy

complained that his feet hurt. When Lunette entered the cathedral, a

functionary standing just inside recognized her class and exclaimed,

‘‘Greetings,priest!’’

Figure1.3

MissDanna,leadinghersevenstudentsonatourofStormwindCity.

ApieceofstreettheaterisenactedoccasionallyinthebazaarofSilvermoon

City,when tworebel ideologues,PriestEnnasandLyriaSkystrider,harangue

theirfellowBloodElveslikesoapboxersinLondon’sHydePark.Ennasdecries

the excessiveuseofmagic that ruins the environment and threatens thevery

destructionoftheBloodElvesifpursuedwithoutlimit.Skystriderdecriesthe

unholy alliances with Orcs and the Undead, trusting previous enemies who

couldbetraythematanymoment.Membersoftheirskepticalaudiencepraise

thewondersmagicaltechnologyhasprovided,butEnnasremindsthemofthe

cost and says, ‘‘We have all been blinded.’’ When another member of the

audienceasksiftheyarebeingcalledtraitors,Ennasanswers,‘‘Themagisters

are the traitors!Theyhavesealedourdoom.’’At thispoint,oneof theruling

magisters arrives and casts a spell on the two rebels, transforming them into

loyalistswhoparrotthemagisters’partyline.

Some innovative computer scientists havebeendeveloping technologies to

giveNPCsmorecomplexandrealisticbehavior,basedonsuchapproachesas

machinelearning.Forexample,mycolleagueMaryLouMaherandherstudent

KathrynMerrickhavedesignedNPCsthatevolve,adapt,andexhibitcuriosity

towardnewexperiences.46However,inmanycontextshumanplayersmayfind

dumb NPCs more manageable, especially in cases when they face a whole

swarmof themand their interactionscreatenearlyunmanageablecomplexity.

Fellowhumanplayerscanprovidemuchofthebehavioralrichnessdesiredin

socialinteraction,sotheneedforsophisticatedNPCsmayprimarilybelimited

tosingle-playergamesandeducationalvirtualworldsinwhichtheNPCsteach

humans.AnexceptionwouldbeNPCs thatplaykey roles in the legendsand

mythologyofthevirtualworld.

Thrall, leaderoftheOrcs, isaperfectexample.MembersoftheHordecan

meethiminthethroneroomatOrgrimmar,whereheoriginatesafewquests.

Hestandsup, speakswithdramaticgestures, andgivesa fewquests,yetone

wishes for more. Thrall is a complex and prominent character in theWoW

mythos, featuring in two of the novels. InCycle of Hatred, by Keith R. A.

DeCandido, Thrall restrains the Orcs from breaking their truce with the

Alliance,evenafterapparentprovocations,becausehepossessesameasureof

trust for Lady Jaina Proudmoore, who rules the nearby Human city of

Theramore.47Thrallisloyaltohisownpeople,theOrcs,butheisabletosee

things from the perspective of other groups and to imagine a higher level of

loyalty,toprinciplesthatmightuniteallintelligentbeings.

Christie Golden’s novel Lord of the Clans is what literary critics call a

bildungsroman.48 This German word refers to a novel that chronicles the

psychological andmoral development of the protagonist,who in this case is

Thrall.Orphanedininfancywhenhisnobleparentswereassassinated,Thrallis

raised by the master of Durnholde Keep, Aedalas Blackmoore, who is the

HumanadministratorofthesystemofinternmentcampsthatheldOrcprisoners

aftertheSecondWar.ThiswasnoactofmercyonBlackmoore’spart,buthis

scheme to create a superior gladiator by training Thrall in all the skills of

combat. By the very act of naming himThrall, Blackmoore sought to brand

him forever his slave. But during his upbringing, Thrall learned mercy and

honorfromthesergeantwhotutoredhim,andkindnessfromTaretha,daughter

of the servant ordered to house him.Eventually, afterThrall has become the

most formidable warrior in the service of Blackmoore, Taretha helps him

escape.Inaseriesofraids,heliberatesmanyofhispeopleandestablishesthe

core of the eventual Horde. When his forces surround Durnholde, and he

honorablyrequeststhereleaseoftheremainingOrcs,Blackmooreanswershim

bydeliveringtheseveredheadofTaretha.

Thralldoesdisplayameasureofautonomyinsomehigh-levelquests,such

asone in theCavernsofTime thatdepictshis escape fromDurnholdeKeep.

Afterateamofplayersreleaseshimfromaprisoncell,herunsupstairs,dresses

inbattlearmor,thenattacksoneafteranotheroftheHumansbarringhisway.

Justafterhehaspassedthroughthemaingate,heisconfrontedbyamounted

officer.Afterdefeatingthisenemy,Thrallmountstheman’shorseandridesit

tonearbyTarrenMill,wherehesearchesboththechurchandtheinn,seeking

Taretha(seefigure1.4).Althoughthoroughlyscripted,theactionpermitsmuch

variation, depending on how the battle goes between the rescuers and the

captors.TheplayermayneverbeundertheillusionthatThrallisarealperson,

yettherichnessofthestoryandthecomplexityoftheeventsprovideacredible

visionofreality.

Figure1.4

TarethaandThrall,meetingforthelasttime,atTarrenMill.

Epilogue:AWarrior’sMission

Tarkas,anOrcwarrior, isamemberof theHorde, like Incognita. Indeed, the

HordewasoriginallyanamalgamationofOrcclanswhoinvadedtheworldin

theFirstWar,whereas theForsakenbrokeawayfromtheScourgeand joined

theHordeonlynear theendof theThirdWar.Thehighpointofhis lifewas

whenhemetThrall, theHordeleader,whosenthimonamissiontoinfiltrate

theBurningBladesectoftheShadowCouncil,asecretsocietywhosedevious

plotshadprovoked

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